Business
What doom loop? With AI, a 'spirit of optimism' returns to San Francisco start-ups
Far from the palm trees of Miami or Austin’s taco trucks, Catalin Voss has headquartered his literacy start-up between a cannabis club and pawn shop in the heart of the Mission District.
Voss rents a nondescript office building in one of San Francisco’s most vibrant neighborhoods as a home base for Ello, a company he co-founded in 2020 that uses speech recognition technology, powered by artificial intelligence, to help struggling students develop their reading skills. The office is within walking distance of his Noe Valley apartment and only steps away from some of the city’s best taquerias and cocktail bars. And those are just a few of the perks he recited in explaining why he is headquartered in San Francisco.
Doom loop be damned.
Voss is part of a sizable cohort of San Francisco loyalists — old and new — who say they are flummoxed by the “all is lost” narrative propagated by conservative media hosts and more recently a vocal contingent of tech leaders that includes billionaire entrepreneur-turned-agitator Elon Musk.
The naysayers depict San Francisco as a city in decline — in Musk’s words, “a derelict zombie apocalypse” — ruined by liberal policies that allowed street crime and illicit drug use to fester. In a November debate with Gov. Gavin Newsom, GOP presidential hopeful and Florida Gov. Ron DeSantis invoked the city’s notoriety multiple times, at one point holding up a “poop map” of human feces soiling San Francisco streets.
Voss, in contrast, says San Francisco is still the “it” city for innovation and opportunity in the tech industry.
“There’s no better place to do it than S.F.,” Voss said, seated in a small conference room in Ello’s apartment-style office, just around the corner from OpenAI’s headquarters.
“If you want to be the world’s best at finance, you move to New York. If you want to be the world’s best at acting, you move to L.A. If you want to be the world’s best at tech, you move to San Francisco,” said Voss, a native of Germany.
San Francisco loyalists say the city remains a vibrant hub for technology start-ups, talent and funding.
(Luis Sinco / Los Angeles Times)
Several tech leaders interviewed — some have spent decades in Silicon Valley, others are newcomers to the region — argue San Francisco and the Bay Area more broadly remain a thriving nerve center of talent, institutional knowledge and bountiful venture capital. They say emerging tech hubs — think Nashville, Miami, Austin — can’t really compare.
Instead, they argue, cycling through booms and busts is just a natural part of San Francisco’s rhythms. And while they acknowledge the economic hit the COVID-19 pandemic wrought as tech companies traded downtown offices for remote work, they see the next boom ahead in the industry building around artificial intelligence.
“It does feel like this really optimistic and exciting moment in time,” said Angela Hoover, who recently relocated her AI search chatbot company, Andi, from Miami to San Francisco. “People are wanting to be in San Francisco, and the folks that are on my team who live here are falling in love with the city.”
The move from East Coast to West Coast has been like “rocket fuel” for Andi, Hoover said. She’s found an abundance of leaders in the AI field eager to provide feedback and collaborate on ideas.
Some key data points also defy the depiction of a region in the throes of decline. The Bay Area last year maintained its top national ranking for venture capital investment, followed by Boston and New York, according to an October report by Ernst and Young, buoyed in part by investments in artificial intelligence.
And while California as a whole has lost roughly 37,200 people since July 2022, according to the state Department of Finance, San Francisco and other Bay Area counties recorded a net gain of thousands of residents. And San Francisco’s prohibitive housing prices have dropped over the last year, a trend that is expected to continue in 2024.
“I have seen in the last six months, a gradual — a gradual — spirit of optimism come back,” said Homa Bahrami, a senior lecturer at UC Berkeley’s Haas School of Business. “Every day you hear about yet another layoff, yet another layoff, yet another layoff. But at the same time you also see this new start-up got formed, this new start-up got acquired, venture money went into this space.”
Bahrami credits the Bay Area’s stature in the tech industry to its tangible resources, including education, mentorship and financing, which make it “difficult for other places to emulate.”
The region’s many elite schools, including Berkeley and Stanford, feed the next generation of start-ups and executives. Scores of retired CEOs are readily available to mentor younger leaders, and venture capital funding is easier to access than in many of the newer tech hubs.
“The Bay Area is a global ecosystem,” Bahrami said. “It’s not just an American ecosystem.”
Still, Bahrami urged caution in reading too much into early signs of the next “boom.”
“I would use the word ‘paradox,’” Bahrami said. “I think we’re just sort of transitioning from the pandemic-era world to the post-pandemic era. But we haven’t quite got there yet.”
And Bahrami noted that “dark clouds” are still looming, including inflation, geopolitical challenges and the struggles San Francisco faces in revitalizing its post-pandemic downtown.
San Francisco’s office vacancy rate now tops 30%, according to the city’s chief economist, Ted Egan. Workers are coming into the office at only 43% of pre-COVID levels, and that’s bad news for restaurants and retail.
“Downtown before the pandemic was a pretty rich ecosystem. But at the core of it was people coming to work in offices,” Egan said. “Until you get that back, it’s going to be hard to restart a positive dynamic flywheel downtown.”
Even San Francisco’s defenders acknowledge the pandemic exodus has been a blow. In recent years, tech giants had taken over lengthy stretches of the downtown core, raising gleaming new towers that employed thousands of workers who needed places to eat and drink and shop and live.
After COVID hit and tech companies allowed people to work from home, it was only a matter of time before “home” became another city and then another state, with cheaper rents, fewer homeless camps and less property crime. Many tech leaders followed suit, realizing they could raise money and run a business from states with lower tax rates.
It’s not that Voss doesn’t see any problems. It’s that he thinks San Francisco is thriving despite them.
“I perceive it as noise in the background,” he said.
Voss said Ello employs about 35 people, with satellite offices in New York and Nairobi. The company recently raised $15 million in Series A funding, and Voss said he persuaded a well-known machine-learning engineer to move to San Francisco from China.
“If you are that person who is that ambitious and wants to be the best in the world at the thing you do, I don’t think you’re not going to give San Francisco a second look because of what Fox News says,” Voss said.
Russell Hancock, president and chief executive of the think tank Joint Venture Silicon Valley, agreed, saying most people in the tech world disagree with the narrative that San Francisco has somehow lost its allure.
“San Francisco is vibrant. It’s a magnificent city,” Hancock said. “There’s a reason it has appeal. And part of the appeal, let’s never forget, is it’s kind of quirky and kooky and progressive.”
Hancock doesn’t see other cities developing into tech centers as a bad thing, arguing that the shifting dynamics could relieve pressure on the Bay Area’s infrastructure and temper the housing prices.
But as artificial intelligence takes hold, San Francisco has a “leg up” on other regions, Hancock said.
“That’s how Silicon Valley goes,” he said. “These things come in waves. And this appears to be the next wave. And it appears to be real.”
A big part of San Francisco’s enduring appeal for tech is that it’s in the city’s DNA to be a “tolerant place,” added Peter Leyden, a Bay Area entrepreneur and, most recently, the founder of Reinvent Futures, a company that helps convene top leaders in artificial intelligence.
In Silicon Valley, Leyden said, it’s pretty much a requirement to fail with one company to get access to the capital and credentials needed to gain success with another. While the right-wing and libertarian “crypto crew” fled for red states during the pandemic, he said, the old guard stayed put, confident that San Francisco would rise again.
“The point is every place has its issues, and we do, too, but the narrative that’s out there is just wrong,” Leyden said. “Because there really is nothing like San Francisco.”
Business
Heidi O’Neill, Formerly of Nike, Will Be New Lululemon’s New CEO
Lululemon, the yoga pants and athletic clothing company, has hired a former executive from a rival, Nike, as its new chief executive.
Heidi O’Neill, who spent more than 25 years at Nike, will take the reins and join Lululemon’s board of directors on Sept. 8, the company announced on Wednesday.
The leadership change is happening during a tumultuous time for Lululemon, which had grown to $11 billion in revenue by persuading shoppers to ditch their jeans and slacks for stretchy leggings. But lately, sales have declined in North America amid intense competition and shifting fashion trends, with consumers favoring looser styles rather than the form-fitting silhouettes for which Lululemon is best known.
“As I step into the C.E.O. role in September, my job will be to build on that foundation — to accelerate product breakthroughs, deepen the brand’s cultural relevance, and unlock growth in markets around the world,” Ms. O’Neill, 61, said in a statement.
Lululemon, based in Vancouver, British Columbia, has also been entangled in a corporate power struggle over the company’s future. Its billionaire founder, Chip Wilson, has feuded with the board, nominated independent directors and criticized executives.
Lululemon’s previous chief executive, Calvin McDonald, stepped down at the end of January as pressure mounted from Mr. Wilson and some investors. One activist investor, Elliott Investment Management, had pushed its own chief executive candidate, who was not selected.
The interim co-chiefs, Meghan Frank and André Maestrini, will lead the company until Ms. O’Neill’s arrival, when they are expected to return to other senior roles. The pair had outlined a plan to revive sales at Lululemon, promising to invest in stores, save more money and speed up product development.
“We start the year with a real plan, with real strategies,” Mr. Maestrini said in an interview this year. “We make sure decisions are made fast.”
Lululemon said last month that it would add Chip Bergh, the former chief executive of Levi Strauss, to its board to replace David Mussafer, the chairman of the private equity firm Advent International, whom Mr. Wilson had sought to remove.
Ms. O’Neill climbed the organizational chart at Nike for decades, working across divisions including consumer sports, product innovation and brand marketing, and was most recently its president of consumer, product and brand. She left Nike last year amid a shake-up of senior management that led to the elimination of her role.
Analysts said Ms. O’Neill would be expected to find ways to energize Lululemon’s business and reset the company’s culture in order to improve performance.
“O’Neill is her own person who will come with an agenda of change,” said Neil Saunders, the managing director of GlobalData, a data analytics and consulting company. “The task ahead is a significant one, but it can be undertaken from a position of relative stability.”
Business
Angry Altadena residents ask officials to halt Edison’s undergrounding work
Eaton wildfire survivors’ anger about Southern California Edison’s burying of electric wires in Altadena boiled over Tuesday with residents calling on government officials to temporarily halt the work.
In a letter to the Los Angeles County Board of Supervisors, more than 120 Altadena residents and the town’s council wrote that they had witnessed “manifest failures” by Edison in recent months as it has been tearing up streets and digging trenches to bury the wires.
The residents cited the unexpected financial cost of the work to homeowners and possible harm to the town’s remaining trees. They also pointed out how the work will leave telecommunication wires above ground on poles.
“The current lack of coordination is compounding the stress of a community still reeling from the Eaton Fire, and risks causing further irreparable harm,” the residents wrote.
The council voted unanimously Tuesday night to send the letter.
Scott Johnson, an Edison spokesman, said Wednesday that the company has been working to address the concerns, including by looking for other sources of funds to help pay for the homeowners’ costs.
“We recognize this community has already faced a number of challenges,” he said.
Johnson said the company will allow homeowners to keep existing overhead lines connecting their homes to the grid if they are worried about the cost.
Edison’s crews, Johnson said, have also been trained to use equipment that avoids roots and preserves the health of trees.
The utility has said that burying the wires as the town rebuilds thousands of homes destroyed in the fire will make the electrical grid safer and more reliable.
But anger has grown as work crews have shown up unexpectedly and residents learned they’re on the hook to pay tens of thousands of dollars to connect their homes to the buried lines.
Residents have also found the crews digging under the town’s oak and pine trees that survived last year’s fire. Arborists say the trenches could destroy the roots of some of the last remaining trees and kill them.
Amy Bodek, the county’s regional planning director, recently warned Edison that a government ordinance protects oak trees and that “utility trenching is not exempt from these requirements.”
Residents have also pointed out that in much of Altadena, the telecom companies, including Spectrum and AT&T, have not agreed to bury their wires in Edison’s trenches. That means the telecom wires will remain on poles above ground, which residents say is visually unappealing.
“While our community supports the long-term benefits of moving utilities underground, the current execution by SCE is placing undue financial and planning burdens on homeowners, causing irreparable harm to our heritage tree canopy, and proceeding without adequate local oversight,” the residents wrote.
They want the project halted until the problems are addressed.
Edison announced last year that it would spend as much as $925 million to underground and rebuild its grid in Altadena and Malibu, where the Palisades fire caused devastation.
The work — which costs an estimated $4 million per mile — will earn the utility millions of dollars in profits as its electric customers pay for it over the next decades.
Pedro Pizarro, chief executive of Edison International, told Gov. Gavin Newsom last year that state utility rules would require Altadena and Malibu homeowners to pay to underground the electric wire from their property line to the panel on their house. Pizarro estimated it would cost $8,000 to $10,000 for each home.
But some residents, who need to dig long trenches, say it will cost them much more.
“We are rebuilding and with the insurance shortfall, our finances are stretched already,” Marilyn Chong, an Altadena resident, wrote in a comment attached to the letter. “Incurring the additional burden of financing SCE’s infrastructure is not something we can or should have to do.”
Other fire survivors complained of Edison’s lack of planning and coordination with residents.
“I’ve started rebuilding, and apparently there won’t be underground power lines for me to connect with in time when my house will be done,” wrote Gail Murphy. “So apparently I’m supposed to be using a generator, and for how long!?”
Johnson said the company has set up a phone line for people with concerns or questions. That line — 1-800-250-7339 — is answered Monday through Saturday, he said.
Residents can also go to Edison’s office in Altadena at 2680 Fair Oaks Avenue. The office is open Monday to Friday from 8 to 4:30.
It’s unclear if the Eaton fire would have been less disastrous if Altadena’s neighborhood power lines had been buried.
The blaze ignited under Edison’s towering transmission lines that run through Eaton Canyon. Those lines carry bulk power through the company’s territory. In Altadena, Edison is burying the smaller distribution lines, which carry power to homes.
The government investigation into the cause of the fire has not yet been released. Pizarro has said that a leading theory is that a century-old transmission line, which had not carried power for 50 years, somehow re-energized to spark the blaze.
The fire killed at least 19 people and destroyed more than 9,400 homes and other structures.
Business
Oil Prices Rise as Investors Weigh Cease-Fire Extension
Oil prices rose and stocks moved slightly higher on Wednesday as investors tried to make sense of President Trump’s decision to extend the cease-fire with Iran despite doubts about the status of another round of peace talks.
An adviser to Mohammad Bagher Ghalibaf, the influential speaker of the Iranian Parliament, dismissed the cease-fire announcement, saying that it had “no meaning.” He equated the U.S. naval blockade with bombings, with commercial vessels coming under attack near the Strait of Hormuz, the crucial shipping lane that has been at the center of a growing energy crisis.
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