San Francisco, CA

Salesforce introduces Data Cloud updates at San Francisco event

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8 seconds ago

September 17, 2024

Salesforce introduces Data Cloud updates at San Francisco event

Data Cloud has seen significant growth with a 130% annual increase in paid customers and is being utilized by companies such as Air India to unify diverse data systems and improve customer service efficiency.

Salesforce unveiled updates to its Data Cloud at the Dreamforce event in San Francisco on September 17, 2024. The refreshed version of Data Cloud includes innovations that enhance customer experience through data and artificial intelligence (AI).

Updates and availability

The latest Data Cloud version includes additions for unstructured data support, such as native processing of audio and video content, a standardized semantic data model for Agentforce agents and humans to interpret and use data consistently, improved search capabilities, real-time data activations, and additional data security and governance features to safeguard a company’s data.

For the latter, Data Cloud’s updates include processes that prevent exposure to unauthorized parties while using AI and improve the management of structured and unstructured data. The governance and security update also includes:

AI tagging and classification to automate, organize and label unstructured data according to a firm’s business policies.
Policy-based governance to achieve governance at scale through granular security policies based on tags, metadata, and user attributes.
Customer-managed keys to manage an organization’s encryption keys so that data remains secure regardless of use.
Private Connect for Data Cloud helps companies safely share and integrate their data between Data Cloud and public cloud environments through secure, direct network connections.

Data Cloud’s new customer-managed keys and sub-second real-time layer are generally available. Its Mulesoft Direct for Data Cloud feature will be available in beta mode by late September and will require a MuleSoft Anypoint Platform License to use. By October 24, Data Cloud One will be generally available, along with support for processing unstructured video content, which is currently in pilot mode.

The updated version’s Hybrid search will be generally available by November 2024, along with beta versions of AI tagging and classification and policy-based governance features. The Tableau Semantics feature, currently in pilot, will be generally available by February 2025.

Integration with Agentforce

Salesforce has indicated that Data Cloud was its fastest-growing organic product, with a 130% annual growth in paid customers. In Q2 2024, Data Cloud processed 2.3 quadrillion records with named customers including The Adecco Group, Aston Martin, FedEx, Kawasaki Motors Corp, Wyndham Hotels and Resorts, and Air India.

In fact, Salesforce noted that Air India is using Data Cloud to unify its data across loyalty, reservations, and flight systems. The singular source is now handling the airline’s over 550,000 service cases per month.

Data Cloud also provides customer data for Agentforce to make agents contextually aware and knowledgeable and adapt to customer needs. It also guides Agentforce with the next steps, like automating follow-up emails or passing detailed chat summaries to support human representatives while facilitating a seamless transition between AI and employees so that they use the same definitions and data for customers.

A new data community

Salesforce also announced a new Datablazer community at the San Francisco event on September 17. This online platform connects IT and business leaders, developers and Data Cloud enthusiasts to learn, share insights, and stay informed on best practices and data trends.

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San Francisco, CA

World's 1st solar-electric vehicle visits San Francisco

Published

8 hours ago

September 17, 2024

Press Room

World's 1st solar-electric vehicle visits San Francisco

SAN FRANCISCO (KGO) — The world’s first self-charging solar car is being showcased here in San Francisco.

The hybrid car is made by Aptera Motors.

It runs on solar power, but can also be charged with electricity.

The company says it can go up to 40 miles per day when running only on solar, and up to 1,000 miles on a single electric charge.

“Aptera is going to be coming out in Q2 of next year, so we’re really excited. That’s why we’re up here in San Francisco for the first time, to drum up some buzz for the launch next year. So you’re going to start seeing these all over the place. We already have 48,000 reservations, so far. So over 500 of those are in San Francisco alone,” said Chris McCammon, Head of Content at Aptera Motors.

MORE: NASCAR unveils electric SUV, but the race series isn’t giving gasoline the boot

Aptera Motors is trying to get funding to create a mass-production facility down in Carlsbad.

The vehicle is expected to cost around $35,000.

That is much more affordable than the average electric vehicle.

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San Francisco, CA

Night Navigator pilot program offers help to San Francisco fentanyl users

Published

15 hours ago

September 16, 2024

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Night Navigator pilot program offers help to San Francisco fentanyl users – CBS San Francisco

Watch CBS News

Itay Hod reports on a new program in San Francisco providing outreach to help fentanyl addicts on the street.

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San Francisco, CA

This Week: Prop. 4, Green Mobility, H2 Ferry – Streetsblog San Francisco

Published

1 day ago

September 16, 2024

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This Week: Prop. 4, Green Mobility, H2 Ferry – Streetsblog San Francisco

Here is a list of events this week.

Tuesday Proposition 4 Explained: The Climate Bond for a Sustainable California. Join SPUR, Save the Bay, and Greenbelt Alliance for a discussion on Proposition 4, which seeks to address aspects of global warming through targeted investments in parks, the environment, energy, and water infrastructure. Tuesday, Sept. 17, 12-1 p.m. Register for Zoom link.
Wednesday All About Bikeways: Green Mobility Ambassadors Training Series. This session is part of Bike East Bay’s ambassadors program. Wednesday, Sept. 18, 6-7:30 p.m. Register for Zoom link.
Thursday Hydrogen Fuel Cell Ferry Ride. Join SPUR for a ride on a hydrogen fuel-cell ferry, the MV Sea Change. Thursday, Sept. 19, 4:30-5:30 p.m. San Francisco Pier 41 Ferry Terminal, S.F. Reserve a ticket.
Thursday Moving San Francisco to a Transit-first Future. Join this San Francisco Transit Riders panel to reimagine the future of Bay Area public transportation as a fully funded and fully accessible system to serve ALL riders. Thursday, Sept. 19, 6-8:30 p.m. Google Community Space, 188 The Embarcadero, S.F.
Saturday Smart City Cycling-Road Practice. This San Francisco Bicycle Coalition class includes a guided group ride to practice street-riding skills on increasingly high-volume streets. “Smart City Cycling 2: Maneuvering” is a prerequisite. Saturday, Sept. 21, 10 a.m.-12 p.m. Arguello Extension, Arguello Blvd and Lincoln Way, S.F.
Saturday Muni Heritage Weekend. Take free rides aboard unique vintage transit vehicles rarely seen on the modern streets of San Francisco. Saturday, Sept. 21 & Sunday, Sept. 22, 10 a.m.-4 p.m. San Francisco Railway Museum, 77 Steuart Street, S.F.
Saturday Adaptive Cycling in Golden Gate Park. In partnership with BORP.org’s Adaptive Sports and Recreation and the San Francisco Municipal Transportation Agency, SF Rec Park is providing hand cycles, foot trikes and tandem bikes. Saturday, Sept. 21, 10 a.m.-2 p.m. GGP Music Concourse Bandshell, 75 Hagiwara Tea Garden Drive, S.F.
Saturday BART and Bike to the Walnut Creek Walnut Festival. This Transbay Coalition ride goes along the gorgeous (and separated) Iron Horse and Contra Costa County Canal trails. It’s about 15 minutes and mainly flat. After the ride you’ll park your bike at the festival’s bike valet. Saturday, Sept. 21, 2 p.m. Meet at Pleasant Hill BART Station, 1365 Treat Blvd, Walnut Creek. Event admission is $15. Register for the ride.