Hawaii
Foreign-born residents make up 70% of Hawaii hotel housekeepers. Some have college degrees
HONOLULU (HawaiiNewsNow) – As unionized hotel employees in Waikiki and Wailea call for better staffing and work conditions — a reminder of where many of them come from.
Nely Reinante is among thousands who do the dirty work of Waikiki. A hotel housekeeper since 2010, Reinante calls it backbreaking.
“We sacrifice a lot with our sweat and blood, but we just adapt. We just accept it to ourselves that it is our job. We need to love our job in order to provide the service that our guests need. And in exchange we can provide for our family,” she said.
Foreign-born residents make up nearly 70% of housekeeping cleaners in Hawaii and about half of kitchen staff.
In fact, a third of the state’s tourism and hospitality workers were born outside of the United States.
Some have college degrees and have had to give up their dreams and fields of study to survive in America.
“Many of us are graduates in the Philippines. But then we cannot carry the credentials coming here. Unless you’re gonna take the class again, or some do trainings. Because of housekeeping there’s no training, you’re only trained to clean,” she explained. “It’s really hard. It’s like fighting your own, your inner battles.”
For newly arrived immigrants who speak little English, cleaning is an easy way to make money quickly, and sometimes earn more than white collar jobs.
Employer-subsidized healthcare is a huge draw for mothers like Nerissa Acdel. She moved to Hawaii when she was 19.
“Working in the hotel, it’s like, good for me because I have a three kids like, you know, I have the benefits that they have the medicals, because living here with medical is so important, so I move in the hotel, like to work there to give a better future for my kids,” Acdel said.
Kids like Dania — whose parents moved to Lahaina from Mexico 20 years ago.
Though undocumented, they found work cleaning vacation rentals and restaurants. But there are downsides.
“They’re working these long hours, but they don’t get medical insurance, so don’t get any benefits. Through them, sometimes they get hurt, and they don’t get workers comp, they do have those jobs under the table being able to work,” she said. “But they are definitely sometimes taken advantage of.”
Those who do have a voice are using it.
And no matter how dirty or difficult the work, immigrants say they’re willing to sacrifice for their families.
Watch more episodes of HNN’s series “Immigration in Hawaii.”
Copyright 2024 Hawaii News Now. All rights reserved.
Hawaii
Famous Hawaiian course known for stunning oceanfront third hole to re-open
The renovation comes as part of a multi-phased, $200-million renovation on the entire property.
It was 60 years ago this month that Jack Nicklaus, Arnold Palmer and Gary Player gathered on the big island of Hawaii for the opening of Mauna Kea Resort, which was originally designed by Robert Trent Jones Sr., as part of an episode of “Shell’s Wonderful World of Golf.”
Now, the famed course, best known for a third hole that hangs on the Pacific Ocean, is reopening after an extensive renovation by Robert Trent Jones Jr. The course, which is part of the Mauna Kea Resort, will reopen the week of Christmas after a lengthy closure. The course weighs in among the top 200 modern courses in the country, according to Golfweek’s Best.
According to a release from the course, the property now features seashore paspalum grass, which is good for tropical climates and will ensure that year-round play is possible.
“The Mauna Kea Golf Course has long been hailed as one of Hawai’i’s top courses, with a deep history and cultural connection to the island,” said Kansas Henderson, hotel manager of Mauna Kea Beach Hotel. “With this renovation, we’ve elevated the course to new heights, while honoring its legacy. By working alongside its original designer’s son, Robert Trent Jones Jr., we’ve ensured the updated course remains true to his father’s original vision and continues to be one of the most celebrated in the world. From its breathtaking cliffside views to its thoughtfully enhanced features for better playability, the course is a true celebration of golf’s enduring spirit and the iconic allure of Mauna Kea Beach Hotel.”
The renovation comes as part of a multi-phased, $200-million renovation the entire property, which now includes a new spa and wellness center as well as an oceanfront adult-only pool.
Hawaii
First Alert Forecast: Monster surf expected this weekend
HONOLULU (HawaiiNewsNow) – A HIGH SURF WARNING is currently in effect for the north and west-facing shores of Kauai, Oahu, Molokai, and the north-facing shores of Maui.
This warning will last until 6 AM on Saturday, but will likely be extended even further in time.
A HIGH SURF ADVISORY is also in effect for the Kona coast of Hawaii Island. This advisory will also last until 6 AM on Saturday.
The Eddie Big Wave Invitational is currently on “Yellow Alert,” meaning the competition could run on Sunday. A large enough northwest swell is expected to arrive on Sunday, and conditions look ideal. Surf is expected to reach close to 40 feet as the swell approaches the North Shore of Oahu on Sunday.
Check back often with your First Alert Weather team to see if “The Eddie” will GO on Sunday, December 22nd.
Outside of surf, a dissipating cold front continues to move across the state Thursday night. A few showers could result from the front late Thursday night into early Friday morning. Northerly winds are also expected throughout the day on Friday. Dry and stable weather is expected this weekend. A few windward showers are possible, but they will remain relatively isolated and short-lived.
Chief Meteorologist Jennifer Robbins has Hawaii’s most accurate First Alert Forecast every weeknight at 5, 5:30, 6, 9 and 10. Get weather updates every ten minutes on HNN Sunrise, weekdays with Guy Hagi and weekends with Billy V. Meteorologist Drew Davis has your forecasts on This is Now at noon, First at Four and Hawaii News Now at 6:30. And join Ben Gutierrez weekends.
Copyright 2024 Hawaii News Now. All rights reserved.
Hawaii
Battle of Hawaii Lounge Wars | Airlines Redefine Island Travel Competition
JEFF – More info is needed on the new Alaska lounge planned at HNL. And timeline? Read new text under, “Hawaiian Airlines stays true to its boutique lounge roots.” Do we need to say which airlines offer lounges at HNL and any plans they might have (Delta, American, United, etc). Photo and excerpt is needed.
Airlines flying to Hawaii are waging an unusual new kind of battle that is happening not in the air but on the ground. From Honolulu to Seattle and Maui to San Francisco, Alaska, Delta, and Hawaiian Airlines are among those competing to redefine the premium travel experience with upgraded lounges and exclusive amenities.
How lounges became the new Hawaii travel battleground.
The competition for Hawaii-bound travelers has shifted dramatically in recent years. While airlines have traditionally focused on in-flight services and even airfare wars to win over passengers, new priorities have emerged that are focused more on those visitors that Hawaii wants to attract: high-paying ones. And the battleground has, in the past days, focused on premium lounge spaces. These airport retreats now serve as critical touchpoints for comfort and loyalty and comfort, focused on long-haul, premium travelers heading to or from Hawaii.
Travelers increasingly seek more seamless and stress-free experiences before boarding, making these lounges essential. Are you a regular airline lounge person? BOH editors are not members of any airline lounge program. However, we have had our share of premium lounge experiences and can say they have been lifesavers, especially during long layovers.
Airlines are stepping up to the battle with big investments in new and upgraded spaces to ensure their offerings stand out from the crowd—not just when flying but also on the ground.
Alaska Airlines takes the lead.
Alaska Airlines has recently made the biggest waves in the Hawaii lounge wars. The airline recently announced plans to open new lounges at Honolulu (HNL) and San Diego (SAN), as well as its first-ever flagship international lounge at Seattle-Tacoma (SEA). These expansions, with details to follow, align with Alaska’s broader and more premium transformation following its acquisition of Hawaiian Airlines and the widebody 787 and A330 widebody fleets earlier this year that will soon fly far beyond traditional Hawaii routes.
The new flagship lounge at SEA is a ways off at perhaps two years, and will cater not to Hawaii in particular, but rather to Alaska’s soon to grow international network, including, for starters, upcoming flights to Tokyo and Seoul using Hawaiian Airlines branded A330 planes. Alaska’s new Honolulu and San Diego lounges will bring its distinct brand to key markets it has identified and will offer popular enticements, including hand-crafted espresso, local craft brews, and even their signature pancake machines.
These lounges reflect Alaska’s commitment to sustainability and premium as well, with the Seattle location aiming for LEED Gold certification through a design that’s water-efficient and use of low-emission materials. By investing heavily in lounges since its Hawaiian transformation began, Alaska is positioning itself as a major player in Hawaii and global travel markets.
Delta raises the stakes at all-important battleground Seattle.
Not to be outdone by its archnemesis Alaska in Seattle, Delta is doubling down on its premium offerings. The airline’s Delta One Lounge in Seattle, set to open much sooner, in 2025, represents a significant escalation in the lounge wars. This high-end space will cater to Delta’s business class passengers and compete directly with Alaska’s flagship lounge at SEA.
Delta has focused on luxury and exclusivity in its lounge designs, offering elevated experiences including private dining experiences (currently at JFK) and private spaces for relaxation or work. By positioning itself strategically in Seattle—a key gateway for Hawaii and international flights—Delta aims to maintain and sharpen its competitive edge in markets that will otherwise be dominated by Alaska and Hawaiian Airlines.
Hawaiian Airlines remains true to its boutique lounge roots.
While Alaska and Delta are expanding aggressively, Alaska’s Hawaiian Airlines brand have taken a distinctly more boutique approach. The carrier recently opened its second Premier Club at Maui’s Kahului Airport (OGG), providing additional lounge space for premium passengers. Designed to reflect Maui’s landscapes, the lounge features local snacks and beverages, ample charging stations, and a relaxing atmosphere that resonates with travelers seeking an authentic Hawaii experience away from the crowd.
Hawaiian lounges may be smaller and generally less upscale. For example, their Lihue lounge, perhaps the worst, is in a small, windowless, and depressing room that needs help.
Other lounges are more tied to the islands’ culture and unique identity. This approach appeals to travelers looking for Hawaiian’s brand touch. Their two lounges at HNL may soon have reciprocity with Alaska lounge customers. We’re unsure about all the details of that or the status of their very upscale, quirky, Apartment 1929 lounge with showers. Their Plumeria Lounge, next to it, is currently reserved for International Business Class passengers and first-class to New York, Boston, and Austin. The Plumeria is now also available to Priority Pass members for a fee. Their other lounge at HNL is the Premier Club.
What this means for Hawaii travelers.
For Hawaii-bound travelers, the lounge wars can potentially become a win-win situation. With more premium options available, passengers can find ways to enjoy enhanced comfort and amenities before their flights. Whether it’s Alaska’s expansive spaces, Delta’s luxury offerings, or Hawaiian’s locally inspired retreats, we’ll wait to see what types of offers, such as Alaska’s new credit card, may yield access to these premium spaces.
However, the influx of new lounges and offers to access them could also lead to challenges, such as either overcrowding or, at the other end of the spectrum, increased exclusivity for premium passengers. Hawaii travelers must wait to see what factors prevail regarding lounges and credit cards when choosing an airline, especially as the Hawaii competition heats up.
The future of Hawaii travel competition.
The Hawaii lounge wars are the beginning of a broader transformation in the Hawaii air travel experience. As airlines continue investing in premium services, which will extend somewhat to Southwest in 2025, the focus may expand beyond lounges to other aspects of the journey, such as in-flight dining or ground transportation. For now, one thing is clear: the battle for Hawaii travelers will no longer be confined to the skies.
Are you all in or feeling left out by the airlines’ approach to Hawaii premium travel?
Lead photo new Alaska lounge at SFO.
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