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Foreign-born residents make up 70% of Hawaii hotel housekeepers. Some have college degrees

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Foreign-born residents make up 70% of Hawaii hotel housekeepers. Some have college degrees


HONOLULU (HawaiiNewsNow) – As unionized hotel employees in Waikiki and Wailea call for better staffing and work conditions — a reminder of where many of them come from.

Nely Reinante is among thousands who do the dirty work of Waikiki. A hotel housekeeper since 2010, Reinante calls it backbreaking.

“We sacrifice a lot with our sweat and blood, but we just adapt. We just accept it to ourselves that it is our job. We need to love our job in order to provide the service that our guests need. And in exchange we can provide for our family,” she said.

Foreign-born residents make up nearly 70% of housekeeping cleaners in Hawaii and about half of kitchen staff.

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In fact, a third of the state’s tourism and hospitality workers were born outside of the United States.

Some have college degrees and have had to give up their dreams and fields of study to survive in America.

“Many of us are graduates in the Philippines. But then we cannot carry the credentials coming here. Unless you’re gonna take the class again, or some do trainings. Because of housekeeping there’s no training, you’re only trained to clean,” she explained. “It’s really hard. It’s like fighting your own, your inner battles.”

For newly arrived immigrants who speak little English, cleaning is an easy way to make money quickly, and sometimes earn more than white collar jobs.

Employer-subsidized healthcare is a huge draw for mothers like Nerissa Acdel. She moved to Hawaii when she was 19.

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“Working in the hotel, it’s like, good for me because I have a three kids like, you know, I have the benefits that they have the medicals, because living here with medical is so important, so I move in the hotel, like to work there to give a better future for my kids,” Acdel said.

Kids like Dania — whose parents moved to Lahaina from Mexico 20 years ago.

Though undocumented, they found work cleaning vacation rentals and restaurants. But there are downsides.

“They’re working these long hours, but they don’t get medical insurance, so don’t get any benefits. Through them, sometimes they get hurt, and they don’t get workers comp, they do have those jobs under the table being able to work,” she said. “But they are definitely sometimes taken advantage of.”

Those who do have a voice are using it.

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And no matter how dirty or difficult the work, immigrants say they’re willing to sacrifice for their families.

Watch more episodes of HNN’s series “Immigration in Hawaii.”



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Hawaii Bowl attendees advised to take public transit to avoid traffic, parking

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Hawaii Bowl attendees advised to take public transit to avoid traffic, parking


HONOLULU (HawaiiNewsNow) – Planning to go to the Hawaii Bowl? City leaders are encouraging fans to utilize public transportation.

The Hawaii Bowl will take place Christmas Eve in front of a sold-out crowd at the University of Hawaii at Manoa’s Clarence T.C. Ching Athletics Complex.

Kickoff is set for 3 p.m.

To help attendees get to and from the game, the city Department of Transportation Services (DTS) is ramping up bus services that connect Skyline’s Ahua Lagoon rail station and the UH Manoa campus.

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“We want fans focused on the game, not on traffic or parking. TheBus and Skyline offer the safest and easiest way to get to UH Manoa and back home to celebrate the holiday with family,” Mayor Rick Blangiardi said.

Regular TheBus U Line service (Ahua Lagoon Drive Skyline Station–UH Manoa via the H-1 Freeway) will operate throughout the day.

To improve travel for game attendees, DTS will also run additional U Line service every 15 minutes between 12:15 p.m. and 2:45 p.m.

Along with the U Line and Skyline, the A Line (Ahua Lagoon Drive Skyline Station – UH Manoa) will be running regular weekday service between the Ahua Lagoon Drive Station and Sinclair Circle at UH Manoa.

Fans can also reach UH Manoa on Routes 1, 1L, 4, 6, and 13.

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DTS encourages riders to plan ahead using the Transit App to map out routes, check arrival times, and stay on top of travel options.

Regular fares will be in effect for Skyline and TheBus. All annual and monthly fares are valid for Skyline and TheBus.



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Hawaii’s Millennials juggle unaffordable housing, other economic obstacles | Honolulu Star-Advertiser

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Hawaii’s Millennials juggle unaffordable housing, other economic obstacles | Honolulu Star-Advertiser




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New luau, cultural performances are coming to Ko Olina on Oahu

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New luau, cultural performances are coming to Ko Olina on Oahu


With the popular luau Paradise Cove Luau in the Ko Olina development on Oahu set to close at the end of the year, and following the announcement of a Duke’s Restaurant opening in Ko Olina, plans have been revealed for a new cultural framework and cultural programming.

The Native Hawaiian-led organization Hawaiian Council will be taking the lead, creating cultural workshops, such as lei making and lauhala weaving, for residents and visitors. It’s also planned two major productions in 2026: A luau with Hawaiian, Tahitian and Samoan storytelling and a play titled “The Epic Tale of Hiiaka.”

“As native Hawaiians, our culture holds the stories, truths and responsibilities of this place — our island home,” said Kuhio Lewis, CEO of Hawaiian Council. “What we are building with Ko Olina is far more than a set of programs. It is a cultural foundation that restores dignity to our traditions, opens doors for our people and ensures that Hawaiian stories are told by Hawaiian voices.”

Jeffrey Stone, the master developer of Ko Olina Resort, added, “Ko Olina today stands at the threshold of a new era, one centered on embracing native Hawaiian culture and restoring the original intent and spirit of Hawaiian hospitality. This renewed vision recognizes the profound responsibility Ko Olina holds as one of Hawaii’s premier resort destinations to honor culture, uplift community and model what the future of tourism in Hawaii can and should be.”

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Ko Olina, on Oahu’s western side, also houses the Four Seasons Resort Ohau at Ko Olina and Disney’s Aulani Resort. 



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