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Insurance plan mix-up left 20,000 Colorado Anthem customers out-of-network with UCHealth

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Insurance plan mix-up left 20,000 Colorado Anthem customers out-of-network with UCHealth


Thousands of Anthem BlueCross BlueShield customers who bought an insurance plan that said it included UCHealth got a surprise earlier this summer when they learned the health system actually wasn’t in-network.

Anthem sells two general types of plans on the individual marketplace: those labeled Pathway, which include UCHealth hospitals and doctors, and Pathway Essentials, which don’t. The plan description on the Connect for Health Colorado website mistakenly listed UCHealth as in-network for both types of plans.

Mistakes like that are rare, and this one triggered an open enrollment period from May to July for people who want to switch plans, said Nina Schwartz, senior director of policy and external affairs at Connect for Health Colorado.

When patients go to an in-network provider, they pay an agreed-upon share of their care costs. If they go to an out-of-network provider, they can get stuck with a bill for the difference between the amount their insurer paid and their provider charged. Federal and state law prohibits such “surprise bills” in the case of emergencies, but not for scheduled care.

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Dan Weaver, spokesman for UCHealth, said the system knew it wasn’t in-network with the Essentials plans, so the incorrect information had no effect on its operations. The system screens patients so they know if they’re going out-of-network for care, he said.

Anthem estimated about 20,000 people, out of roughly 1.5 million customers in Colorado, had purchased plans involved in the mix-up. It didn’t have information about how many had switched because of it. The company attributed the mistake to a computer error.

“The health of our members is our top priority and we worked quickly with Connect for Health Colorado and the Division of Insurance to correct this mistake,” spokeswoman Emily Snooks said in a statement.

Chris Citron, of Denver, said the news was confusing for her family. She manages an adult relative’s health insurance, and said she had chosen the plan specifically so her relative could stay with familiar doctors, who work at UCHealth.

“I was incredulous,” she said. “I thought that was bait-and-switch.”

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The letter customers received said they could continue to see UCHealth doctors at in-network rates for the rest of the year if another provider had referred them to the health system. But Citron said it hasn’t worked out easily for her family so far. She called Anthem multiple times to verify that her relative’s appointment would be covered at in-network rates, but still got an out-of-network bill that she’s trying to sort out.

Ideally, she’d like to sign up with a new plan to keep UCHealth in-network for her relative next year, but isn’t sure if she’ll be able to find one. Most plans sold on the individual marketplace for Denver don’t include that health system.

“I’m really worried, because there are hardly any alternatives,” she said.

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Grading The Week: From Bo Nix’s dog days to Mackenzie Blackwood and Nikola Jokic, Denver sports’ 2026 off to rocky start

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Grading The Week: From Bo Nix’s dog days to Mackenzie Blackwood and Nikola Jokic, Denver sports’ 2026 off to rocky start


The Lumberyard is breaking boards already?

The Colorado Avalanche is becoming the Colorado Ambulanche. The Nuggets’ center options went from Nikola Jokic and Jonas Valanciunas to the 1-2 punch of DeRon Holmes II and Zeke Nnaji.

Hang on. Hang on. Wasn’t 2026 supposed to be “Denver’s Year?”

At least, that’s what the Grading The Week (GTW) crew told each other at the annual holiday soiree a fortnight ago, just before we sent everybody home for Christmas.

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Well after the last eight days or so, Team GTW thinks it might be wise now for the Broncos to double Bo Nix’s security. (Just don’t bring any guard dogs.)

Because if it wasn’t for bad luck, to paraphrase the late, great bluesman Albert King, Front Range sports fans wouldn’t have no luck at all.

Blackwood to the IR — D.

This past Friday, the Avs took a break from wiping the ice with the rest of the NHL to place goaltender Mackenzie Blackwood, the younger half of its “Lumberyard” pairing of netminders, on injured reserve with a lower body injury.

You want lousy timing? Blackwood’s absence piles it on with several layers of awful.

For one, the Thunder Bay native finished December on a heater — posting an 8-1-0 record, a 2.13 Goals Against Average and a save rate of 92.3%.

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For another, Colorado is in the teeth of one of the tougher road trips of the season, with visits to division leading Carolina on tap for Saturday, followed by a matinee Sunday at Florida to cap off a night game-into-day-game back-to-back, capped off by a Tuesday evening visit to Tampa Bay.

For yet another, Blackwood only faced 13 shots on New Year’s Eve, his last start, during a 6-1 Avs win over St. Louis at Ball Arena.

Scott Wedgewood (17-1-4, 2.13 GAA, .919 save percentage as of early Saturday) has been more than good enough to shoulder the load in net, granted. But you also don’t want to overload a 33-year-old goalie who’s having a career year in his eighth full season in the NHL. Wedgewood, largely a “1B” netminder since ’15-16, had already logged 24 starts this season going into the weekend. His career high for starts is 32 and his season average has been 20 per year. Depending on the severity of Blackwood’s injury, Wedgewood, at least in the short term, is going to have to ramp up the quantity to match his quality.

In isolation, it’s a lousy way to open 2026. Add in the freak knee injury Nuggets icon Jokic suffered this past Monday night in Miami and Valanciunas’ calf strain two days later in Toronto, you wonder what Denverites did to anger the sporting gods. Or if we’re getting payback for October-December being so absolutely glorious ’round these parts.

Regardless, let’s put a pin in those multiple-championship-parades-in-one-year plans — at least until Nix and the Broncos get to Santa Clara next month in one piece.

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CSU women’s hoops rolling — A.

May whatever karma that’s haunting Ball Arena spare the good folks up in FoCo. The CSU Rams’ women’s basketball team finished the December part of its ’25-26 slate with a flourish on Dec. 31, stomping Grand Canyon in Phoenix 61-47 and improving to 12-2 overall, 3-0 in Mountain West play. CSU has won 12 straight away games dating back to last season. The Rams get a two-game homestand against Fresno State (Saturday) and New Mexico (Wednesday) before returning to the road on Jan. 10 (at Boise State) and Jan. 14 (at Air Force).



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Denver Barkey scores first career goal as Flyers take down Oilers

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Denver Barkey scores first career goal as Flyers take down Oilers


January 3 – Denver Barkey’s first NHL tally highlighted a three-goal first period for the Philadelphia Flyers, who beat the host Edmonton Oilers 5-2 on Saturday.

Travis Sanheim and Bobby Brink also scored in the first, while Nick Seeler and Owen Tippett each posted a goal with an assist and Sean Couturier added two helpers for the Flyers, who finished a 3-2-0 road trip. Dan Vladar made 22 saves for Philadelphia, which allowed 13 Edmonton shots on goal in the first period, but just 11 the rest of the way.

Connor McDavid extended his point streak to 15 games with his 25th goal of the season and Evan Bouchard also scored for the Oilers, who have dropped two straight and three of four.

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Philadelphia made its mark early in the first period. Tippett passed the puck into the slot for a streaking Barkey, who beat Oilers’ Calvin Pickard (24 saves) for his milestone goal just 7:16 into the contest.

Barkey’s marker essentially set the tempo, as the visitors made it 2-0 with 9:29 left in the first when Sanheim beat Pickard from the right circle.

Philadelphia then extended its lead a little over four minutes later when an Edmonton turnover led to the puck deflecting into the net off the heel of Brink’s skate off a shot from Cam York.

Vladar, meanwhile, was solid by stopping 12 shots in the first period. However, he couldn’t prevent McDavid from scoring on a breakaway, which came off a Sanheim turnover in the neutral zone, with 3:52 remaining before the first intermission.

The Oilers made it 3-2 on the power play with 10:06 remaining in the second period. With an assist from McDavid, Bouchard unloaded a successful slap shot from the left point to give Edmonton at least one goal on the man advantage in nine of the last 10 games.

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Philadelphia found some breathing room with 10:51 remaining in regulation off Seeler’s wrister for his first goal of the season. Tippett added an empty-netter as the Flyers scored at least five goals for the third time in their last six.

McDavid, meanwhile, has 14 goals with 22 assists in the last 15 games.

–Field Level Media

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A franchise quarterback is vital to winning division titles

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A franchise quarterback is vital to winning division titles


You might respond to this headline with ‘and water is wet’ and I wouldn’t blame you, but I was looking over the Denver Broncos history and how often they have won a division title. In their 65 years, the Broncos have brought home 16 AFC West division titles. That’s not very many, but given their first winning season was almost 20 years into it then it doesn’t look so bad.

The other thing I noticed is that only those teams who had a franchise quarterback type player under center did they repeat often as division winners. 11 of those 16 titles were won while John Elway or Peyton Manning were quarterbacking the franchise. Craig Morton won two backed by the vaunted Orange Crush defense of the 70s, but the rest were one-off division winners like Jake Plummer and Tim Tebow. Now that latter list includes Bo Nix.

The craziest stat that I found researching this topic was that all but one Broncos team that did not win the division were one-and-done in the playoffs. The lone team that wasn’t was that 1997 Super Bowl winning squad. Every single other team that finished second or third in the division and made the playoffs did not win a game once they got there. That doesn’t have much to do with the franchise quarterback topic here, but I found this little tidbit too interesting to not share.

As for the division winners, there were plenty of one-and-done seasons there too, but all of their playoff wins sans-1997 are also there.

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The question I meant to get to sooner before going off on that side quest regarding the playoff outcomes was whether or not Bo Nix joins Elway and Manning or ends up with the Plummer and Morton’s of history of pretty good but not all-time great. A few playoff wins over the next month would certainly move the needle some before adding more division titles down the road.



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