In case you missed it, the Denver Summit — the Mile High City’s new NWSL team — made quite a debut today:
Denver, CO
Former case manager details safety, other concerns with Denver homeless shelter as city auditor releases new report
Fear has reached its tipping point for a former case manager at one of Denver’s homeless shelters.
“I’ve never experienced anything like this,” she said. “And I’ve worked in low-income facilities.”
The former case manager shared her experience anonymously with CBS Colorado days after issuing her resignation letter on Nov. 11. She was working for nearly a year at the Tamarac Family Shelter (formerly an Embassy Suites) at 7525 E Hampden Avenue, which is a city shelter run by the Salvation Army.
Her letter of resignation details a lot of the issues and concerns she experienced throughout her time working there.
“When we first got there, the housekeeping was there, and we had housekeeping because of the contract with Embassy Suites wasn’t over,” she said.
However, she says management eventually let housekeeping go, and the facility started to get worse.
“The condition of the building, its falling apart. We have leaks in the ceiling. We have bed bugs in the room. We have roaches,” she said. “The bathrooms are disgusting.”
The former employee shared a collection of photos she says were taken at the shelter. Photos showed dead rats outside the property, trash throughout the shelter and damaged ceilings.
“Just because they came from being homeless, doesn’t mean they need to be treated that way,” she said.
What was even more concerning to her and the clients she worked with was how much they feared for their safety within the facility.
“We’ve been experiencing a lot of domestic violence and there’s a lot of people that threaten us and say, ‘Well, we’re going to do things to your car,’” she said. “We had an individual that her husband kept her in a room and was beating her up and she had from head-to-toe bruises.”
She says despite having some security guards outside the facility, abuses or unauthorized people would still slip through the cracks.
“When the clients will say, I would rather be in the streets than be in here because it’s safer out there than it is in here,” the employee said.
This case manager says she has also spoken up about getting more security added to the facility, including a security door. However, she says the facility’s management team did not address these concerns.
“It’s not in the funding; we can’t do it. We don’t have enough money to do security doors,” she said.
Last week, when CBS Colorado first asked the Salvation Army about these concerns, it issued this statement, “One of the things that’s good about having a working relationship with the City of Denver is that they have high expectations for the safety and cleanliness of our programs. The Salvation Army could not operate the Tamarac location if these allegations were true. The safety of our guests is our highest concern. That’s why we’re here – housing families with children, providing three meals a day and connecting our guests with the services that will strengthen their abilities to thrive on their own. Furthermore, HOST or City of Denver employees are on site most days of the workweek every week. The bottom line is the city would shut us down if we didn’t hold to their high standards of safety.”
This week, however, a spokesperson for the Salvation Army says it’s enlisted independent legal counsel to investigate these concerns. “While the investigation is underway, we will be unable to comment.”
A spokesperson for the city’s Department of Housing Stability released a statement saying the former employee’s claims are largely untrue,” “Department of Housing Stability staff are regularly on-site at the Tamarac Family Shelter, working alongside staff members from The Salvation Army to ensure a safe, welcoming and stabilizing environment for families in crisis.”
These allegations come just as the city auditor released its findings of Denver’s homeless shelter program. The report reveals homeless funding is not being tracked, and safety concerns are not being addressed among other issues. The safety concerns are particularly connected to another shelter run by the Salvation Army on Quebec Street, the Aspen Shelter (formerly a Doubletree Hotel).
“The [homeless] should have a safe haven like they say it is. They should be able to stay there and not worry about their abuses coming in,” the former case manager said.
The report finds that Housing Stability has “ineffective systems for monitoring shelter provider performance,” and that in the case of the former Doubletree location, the city provided a security budget of $807,000 but had not hired a contractor to manage security at the property for several months. It is also the location where two people were shot and killed in March 2024, and a third person was shot and injured weeks later.
The audit also found concerns with Housing Stability’s managing of finances for shelter properties and personal information, “Housing Stability failed to hold providers accountable for their use of city funds. The department received 55% of reviewed invoices past deadline. We found sensitive confidential data was left unprotected in a shared drive that staff in other city agencies could access. Housing Stability stored documents such as birth certificate orders containing contact information and family information of shelter guests. Not protecting confidential information by restricting drive access creates a data security risk.”
“Housing Stability’s poor organization is negatively affecting operations at Denver’s shelters,” said Timothy M. O’Brien, Denver’s auditor. “These issues need to be addressed because vulnerable populations are at risk.”
A spokesperson for the city says the auditor’s report is not an accurate representation of the current state of the city’s shelter system, “Denver’s All in Mile High program has transformed the city’s homelessness resolution system, resulting in the largest decrease in street homelessness on record and positive outcomes both for those experiencing homelessness and the city as a whole. The Auditor’s report on Denver’s shelter system references data and information from more than eight months ago, and is not an accurate representation of the current state of our shelter system. We continue to constantly improve our programs, which is why although we acknowledge the auditor’s findings, it’s important to note that HOST and the City have long been working to improve the system throughout 2024.”
As for the former case manager, she hopes any new information and investigation into concerns at the shelter she worked at and others can help make these facilities better for anyone who works or lives inside them.
“More security for our residents,” she said. “That its clean, and that it’s not falling apart.”
Denver, CO
Colorado No Kings protests draw crowds across Denver, state
Carol Swan went to her first-ever protest in Denver’s Civic Center on Saturday dressed like Lady Liberty — a tiara of crystals and wire, a teal bedsheet-turned-dress that belonged to her late grandmother and a torch fashioned from aluminum foil.
The 74-year-old Lochbuie resident doesn’t like crowds. She normally protests alone every weekend on a busy street corner in the north metro area.
“But when we face our fears, they become less and less,” she said.
Swan was among tens of thousands of Coloradans who joined demonstrations across the state on Saturday to protest policies carried out by President Donald Trump’s administration as part of the nationwide “No Kings” movement.
No Kings organizers have criticized the administration’s use of masked federal agents for “terrorizing our communities,” the war in Iran and “attacks on our freedom of speech, our civil rights, our freedom to vote.”
Protesters filled Civic Center and spilled into surrounding streets Saturday as speakers led songs and chants and encouraged attendees to stand up for what they believed in.
Swan’s reason for driving into the city was simple: to be among the voices saying they don’t support the president.
“Trump swore at his inauguration that he would uphold the Constitution, and he’s done anything but that,” she said.
This is the third nationwide No Kings demonstration in less than a year, with previous protests in June and October also drawing tens of thousands of people onto the streets across Colorado. More than 70 protests were scheduled statewide Saturday, from Burlington to Steamboat Springs and Cortez to Fort Collins. No Kings organizers said nearly 4,000 demonstrations were planned nationwide.
Denver’s No Kings protest began on the steps of the Capitol shortly before noon, with attendees hoisting signs criticizing cuts to foreign aid and sharing expletive-laden messages against Trump. Several woman dressed as suffragettes in floor-length dresses, formal pantsuits and hats and carried signs or wore sashes that demanded “Votes for Women.”
Lifelong Denverite Christina De Luna, 29, was watching the crowd mill around a closed-off Broadway with a Mexican flag tied around her shoulders.
“I come from a family of immigrants, and I feel like this is a way of supporting them and taking a stance on the right side of history,” she said.
De Luna said she thinks the protests make a difference: They raise awareness about what’s going on in the U.S. and remind people to come together as a community.
“What’s going on in the world right now with immigrants and anyone who looks and sounds different, it’s not OK,” she said. “We should all be treated equally, and coming out here is about fighting for equality and basic human rights.”
Partners Diane Larson, 67, and Don Hiser, 72, drove from Parker to join the No Kings demonstration in downtown Denver. The couple said they were dismayed by what was happening in the country — that they lived through the Vietnam War and civil rights movement, and things had never been this bad.
“I think this is a start,” Hiser said. “You have to start somewhere, and if you don’t show up, you don’t change anything.”
“We care about what happens to people,” Larson added. “It’s really important to make sure everyone’s voices are heard, because we’re not standing idly by.”
Saturday was also the first time Ajani Brown, 33, attended a protest. Brown came to the park dressed as Captain America to pass out flyers with his union. He shared a hug and fist-bump with a passing Spider-Man.
“It feels like I’m doing something that’s a lot bigger than myself,” he said. “It’s about righteousness. It’s about freedom of expression.”
Demonstrators began marching through downtown about 1:30 p.m., with the crowds spanning city blocks. A video taken from a high-rise at 19th and Lincoln streets and shared on social media by Christine Piel shows marchers at 19th Avenue and Lincoln Street, with the crowd stretching south down Lincoln and out of view toward Civic Center.
Although the protest appeared to stay largely peaceful, Denver police officers used smoke cannisters and pepper balls to disperse a “small group of demonstrators” who blocked the road near 20th and Wazee streets, where police were staged to stop people from marching onto Interstate 25, agency officials said.
Police declared an unlawful assembly at 2:35 p.m. and used the smoke cannisters, switching to pepper balls when someone threw a cannister back at police. Eight people were arrested, and one person was arrested about two hours later for throwing things.
No Kings protests across the Front Range also saw significant crowds, including at least 3,000 people in Longmont.
Carlos Álvarez-Aranyos, founder of the Boulder-based group American Opposition, criticized Trump’s handling of the war with Iran and the actions of U.S. Immigration and Customs Enforcement.
“If one man can ignore the law, detain people without due process and drag this country into a war without the consent of its people, then we are no longer living in a democracy,” he said. “We are living under a king, and we are here today because we refuse to accept that.”
More than 1,000 people gathered at Lincoln Park in downtown Greeley, where residents Kyleen and Kathy Gilliland carried a large flag as they marched with the group around the streets near the park.
“Our country is in distress,” Kyleen Gilliland said. “It’s going upside down because the rich are empowered and the little guy is left behind. And that’s not what America stands for.”
Times-Call reporter Dana Cadey and Greeley Tribune reporter Anne Delaney contributed to this report.
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Denver, CO
Purple Row After Dark: Is Denver the best sports town in the US?
The game ended on a 0-0 draw, but what a great day for Denver sports.
And that raises an interesting question: Is Denver the best sports town in the United States?
The sooner the Mile High City gets a WNBA team, the better.
Me, I think you can’t beat Denver for sports. But I’m willing to entertain other perspectives. Let us know in the comments!
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Denver, CO
Every Opening and Closing This Week: Six Spots Debuted
Paperboy
Denver is a city that loves to brunch and now, one of Austin’s top daytime spots has opened a location in the West Highland neighborhood. Paperboy’s third outpost is its first outside of its home state of Texas. The concept, which founder Rynan Harms started in a food trailer, has taken over the former home of Rooted Craft American Kitchen (and FNG before that).
“We love this neighborhood because it’s still close to downtown but has its own unique and relaxed vibe,” says Robert Brown, Harms’ longtime business partner, who has lived in Denver for nearly a decade. “People know their neighbors, they show up to community events, they’re invested in this place in a way that feels increasingly rare. That sense of connection is something Paperboy has always tried to foster, and we’re honored to be a part of it here in Denver.”
The menu includes staples such as the chicken and biscuit drizzled with spicy honey; Texas Hash with roasted pork, sweet potato, onion, kale, poached egg and pecan mole; and the Paperboy Pancake, described as “a cake-forward cornmeal pancake that still manages to be impossibly fluffy.”
Also now open is FiNO, the restaurant inside the revamped All Inn Hotel on East Colfax. We enjoyed our first meal there; if you’re planning to visit, don’t miss the signature martini, the Medi Nachos and the caper-studded charred cabbage.
On East Sixth Avenue, the powerhouse duo behind the city’s best new barbecue restaurant, Riot BBQ, has debuted Chicken Riot in the former Truffle Cheese Shop space. Meanwhile, the former Whiskey Biscuit in Englewood is now the Barn, a neighborhood eatery from a pair of longtime hospitality pros, including former Brider chef Chase Devitt.
Taqueria Los Gallitos has expanded once again, adding an eighth location in the former Taco John’s near the shuttered Denver Merchandise Mart.
And just in time for the Rockies home opener on Friday, April 3, McGregor Square has opened its revamped food hall. The former Milepost Zero moniker is out. Now, the space is dubbed McGregor Square Food & Drink and includes six food stalls from local eateries: Anthony’s Pizza & Pasta, C Burger, G-Que BBQ, High Point Creamery, TaCo! and Tora Ramen.
There’s just one closure to report this week: Ballyhoo Table & Stage, which actually shuttered last month after an eviction notice was posted.
In other openings and closings news:
Here’s the complete list of restaurants and bars that opened and closed this week*:
Openings
The Barn South Broadway, 3299 South Broadway, Englewood
Chicken Riot, 2906 East Sixth Avenue
FiNO, 3015 East Colfax Avenue
McGregor Square Food & Drink, 1601 19th Street
Paperboy, 3940 West 32nd Avenue
Taqueria Los Gallitos, 5810 Logan Street
Closures
Ballyhoo Table & Stage, 3300 Tejon Street
*Or earlier and not previously reported.
Know of something we missed? Email cafe@westword.com.
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