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Former case manager details safety, other concerns with Denver homeless shelter as city auditor releases new report

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Former case manager details safety, other concerns with Denver homeless shelter as city auditor releases new report


Fear has reached its tipping point for a former case manager at one of Denver’s homeless shelters.

“I’ve never experienced anything like this,” she said. “And I’ve worked in low-income facilities.”

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The former case manager shared her experience anonymously with CBS Colorado days after issuing her resignation letter on Nov. 11. She was working for nearly a year at the Tamarac Family Shelter (formerly an Embassy Suites) at 7525 E Hampden Avenue, which is a city shelter run by the Salvation Army.

Her letter of resignation details a lot of the issues and concerns she experienced throughout her time working there.

“When we first got there, the housekeeping was there, and we had housekeeping because of the contract with Embassy Suites wasn’t over,” she said.

However, she says management eventually let housekeeping go, and the facility started to get worse.

“The condition of the building, its falling apart. We have leaks in the ceiling. We have bed bugs in the room. We have roaches,” she said. “The bathrooms are disgusting.”

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The former employee shared a collection of photos she says were taken at the shelter. Photos showed dead rats outside the property, trash throughout the shelter and damaged ceilings.

“Just because they came from being homeless, doesn’t mean they need to be treated that way,” she said.

What was even more concerning to her and the clients she worked with was how much they feared for their safety within the facility.

“We’ve been experiencing a lot of domestic violence and there’s a lot of people that threaten us and say, ‘Well, we’re going to do things to your car,’” she said. “We had an individual that her husband kept her in a room and was beating her up and she had from head-to-toe bruises.”

She says despite having some security guards outside the facility, abuses or unauthorized people would still slip through the cracks.

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“When the clients will say, I would rather be in the streets than be in here because it’s safer out there than it is in here,” the employee said.  

This case manager says she has also spoken up about getting more security added to the facility, including a security door. However, she says the facility’s management team did not address these concerns.

“It’s not in the funding; we can’t do it. We don’t have enough money to do security doors,” she said.

Last week, when CBS Colorado first asked the Salvation Army about these concerns, it issued this statement, “One of the things that’s good about having a working relationship with the City of Denver is that they have high expectations for the safety and cleanliness of our programs. The Salvation Army could not operate the Tamarac location if these allegations were true. The safety of our guests is our highest concern. That’s why we’re here – housing families with children, providing three meals a day and connecting our guests with the services that will strengthen their abilities to thrive on their own. Furthermore, HOST or City of Denver employees are on site most days of the workweek every week. The bottom line is the city would shut us down if we didn’t hold to their high standards of safety.”  

This week, however, a spokesperson for the Salvation Army says it’s enlisted independent legal counsel to investigate these concerns. “While the investigation is underway, we will be unable to comment.”

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A spokesperson for the city’s Department of Housing Stability released a statement saying the former employee’s claims are largely untrue,” “Department of Housing Stability staff are regularly on-site at the Tamarac Family Shelter, working alongside staff members from The Salvation Army to ensure a safe, welcoming and stabilizing environment for families in crisis.”

These allegations come just as the city auditor released its findings of Denver’s homeless shelter program. The report reveals homeless funding is not being tracked, and safety concerns are not being addressed among other issues. The safety concerns are particularly connected to another shelter run by the Salvation Army on Quebec Street, the Aspen Shelter (formerly a Doubletree Hotel).

“The [homeless] should have a safe haven like they say it is. They should be able to stay there and not worry about their abuses coming in,” the former case manager said.

The report finds that Housing Stability has “ineffective systems for monitoring shelter provider performance,” and that in the case of the former Doubletree location, the city provided a security budget of $807,000 but had not hired a contractor to manage security at the property for several months. It is also the location where two people were shot and killed in March 2024, and a third person was shot and injured weeks later.

The audit also found concerns with Housing Stability’s managing of finances for shelter properties and personal information, “Housing Stability failed to hold providers accountable for their use of city funds. The department received 55% of reviewed invoices past deadline. We found sensitive confidential data was left unprotected in a shared drive that staff in other city agencies could access. Housing Stability stored documents such as birth certificate orders containing contact information and family information of shelter guests. Not protecting confidential information by restricting drive access creates a data security risk.”

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“Housing Stability’s poor organization is negatively affecting operations at Denver’s shelters,” said Timothy M. O’Brien, Denver’s auditor. “These issues need to be addressed because vulnerable populations are at risk.”

A spokesperson for the city says the auditor’s report is not an accurate representation of the current state of the city’s shelter system, “Denver’s All in Mile High program has transformed the city’s homelessness resolution system, resulting in the largest decrease in street homelessness on record and positive outcomes both for those experiencing homelessness and the city as a whole. The Auditor’s report on Denver’s shelter system references data and information from more than eight months ago, and is not an accurate representation of the current state of our shelter system. We continue to constantly improve our programs, which is why although we acknowledge the auditor’s findings, it’s important to note that HOST and the City have long been working to improve the system throughout 2024.”

As for the former case manager, she hopes any new information and investigation into concerns at the shelter she worked at and others can help make these facilities better for anyone who works or lives inside them.

“More security for our residents,” she said. “That its clean, and that it’s not falling apart.”

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Flyers forward Denver Barkey called up as NHL rosters head toward holiday freeze

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Flyers forward Denver Barkey called up as NHL rosters head toward holiday freeze


NEW YORK — The NHL hits a roster freeze at 11:59 p.m. on Friday, so with defenseman Egor Zamula clearing waivers and being assigned to the American Hockey League, it left a roster spot open.

Forward Denver Barkey has been called up.

Drafted by the Flyers in the third round of the 2023 NHL draft, Barkey turned pro this season and has been impressive while skating primarily on the wing for Lehigh Valley of the AHL. The 20-year-old has 16 points (seven goals, nine assists) in 26 games for the Phantoms, primarily playing on the wing with center Lane Pederson and winger Alex Bump.

“I think right from the start, he’s played very well,” Flyers assistant general manager Brent Flahr recently told The Inquirer. “On the production side, he makes plays, he works, and the details are great. Such a smart player. He’s got to get stronger and build up his body to handle the grind and but so far, so good.

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“Down there, he’s been arguably our best forward a lot of nights, and coaches love them plays, plays a lot. He’s certainly going in the right direction.”

» READ MORE: Flyers Q&A: Brent Flahr dishes on prospects Porter Martone, Jett Luchanko, and more

Well, the direction now is east to New York City ahead of the Flyers’ matchup with the New York Rangers on Saturday afternoon (12:30 p.m., NBCSP). The kid from Ontario is in line to make his debut at the World’s Most Famous Arena.

“I call him like a little mini [Travis Konecny],” Flyers director of player development Riley Armstrong said of Barkey over the summer. “He’s all over the puck. He’s grimy when he doesn’t have the puck. He’s always working to get the puck back.

“He’s really good with his stick picking pockets, transitioning, and his eyes are up; I don’t think a little guy like that skating around, his head down, is going to last very long in the game.

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“But when you watch him go into corners, and he’s not afraid of that, he’s quick to get in, he’s quick to get out.”

Some have questioned Barkey’s size at 5-foot-10, 173 pounds, but no one questions his grit, moxie, will, and determination. Last season, he notched 25 goals and 82 points in 50 regular-season games before adding another nine goals and 20 points in 11 postseason games for London of the Ontario Hockey League.

On June 1, he captained the Knights to the Memorial Cup championship despite suffering a high-ankle sprain in the OHL Final. In the finale of the Memorial Cup, against the projected No. 1 for this June’s draft, Gavin McKenna, and Medicine Hat of the Western Hockey League, Barkey drove play and scored a pair of goals.

A month later, he was at the Flyers development camp but did not participate. He did, however, try.

“[Barkey] always comes to me every morning, ‘Hey, do you think you can get me out on the ice?’ No, no, you’re done,” Armstrong said with a chuckle in early July.

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The rest helped. He was again impressive at the Flyers’ rookie camp and in a game against their Rangers counterparts in early September in Allentown.

Barkey opened eyes with his speed, hockey IQ, puck possession and patience, and high-end passing ability. Looking completely healed from his high-ankle sprain, the forward used his quickness, leverage, and ability to win pucks to beat the defense at every turn and notched a goal.

It appears that his summer of eating Italian giant subs — Mike’s way, minus the onions — at Jersey Mike’s with his buddy, and former London teammate, Oliver Bonk, to add weight paid off. Phantoms coach John Snowden called him “a heck of a hockey player” in September.

“Continue to get bigger, stronger,” Barkey said of his summer plans at development camp. “It’s a big jump next year. I’m going to be playing against older men and strong guys. So, continuing to get stronger, faster, and I think the biggest thing is just using my brain and then finding a way to adjust. It’s a different game in pro.”

And Barkey has adjusted well to the pro ranks, skating on the wing of the Phantoms’ top line, which drives play and is relied on for offensive swings. His fellow winger, Bump, was actually the one many thought would be called up.

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The kid from Minnesota, who led Western Michigan to the NCAA championship in April, was pegged by everyone, including The Inquirer, to break camp with the Flyers; however, he was sent down after a poor main training camp. After a slow start in Lehigh Valley, he now has 20 points (seven goals, 13 assists) in 26 games in Allentown.



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Bo Nix’s footwork is “a lot better” as he plays under center more. Coincidence?

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Bo Nix’s footwork is “a lot better” as he plays under center more. Coincidence?


On the first of Bo Nix’s four touchdown passes against Green Bay, he did what he does more frequently than any quarterback in football.

Nix escaped from the pocket and took off running. He moved up and to the left before hitting Michael Bandy for a 20-yard catch-and-scamper.

The next three touchdowns, though, are where the Broncos offense can dream about a deep postseason run or even more.

Nix, operating from the gun, delivered strikes of all shapes and sizes and did so with clean footwork in the pocket.

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He identified coverage, took a short, one-step drop and fired a perfectly placed low ball to Lil’Jordan Humphrey. Then a three-step drop to get the ball up and down with beautiful pace and timing to Courtland Sutton one-on-one up the right sideline.

Nix polished off the fourth touchdown when he five-step dropped, hitched up in the pocket twice and uncorked a rocket up the seam for Troy Franklin on a motion and route concept the Broncos have made hay on most of the year.

The Packers game represented a breakout as Nix completed 23 of 34 passes for 302 yards and the four touchdowns, but his game’s been heating up more broadly over the past month.

He had an efficient day in a much different style against Las Vegas, completing 31 of 38 passes and engineering three battering-ram touchdown drives. He threw for 616 yards in the two weeks before that in wins over Washington and Kansas City.

In those four games, Nix has completed 69.5% of his passes for 282.5 yards per game and thrown five touchdowns and an interception. Before that stretch, he completed 60.9% and averaged 212 yards per game.

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What’s changed? Start from the ground up.

“I think his footwork has got a lot better,” offensive coordinator Joe Lombardi said Thursday. “And the way he handles himself in the pocket, trusting the protection. We’ve talked about it all year and the last four games he’s done a really good job of that.

“He’s moving when he needs to and he’s hanging in there when he needs to.”

Head coach Sean Payton earlier this season said the quarterbacks get some specific footwork drilling done during a normal game week but not a ton. They’ll work a particular concept or drop between periods, but for the most part, the work is plan-specific.

Nix, though, has been working on his own pocket presence in his own ways in recent weeks.

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“I think he’s probably one of the best … at learning from mistakes, and looking in the mirror and seeing what his weaknesses are,” tight end Evan Engram told The Post.

“He’s sitting in there, he’s trusting the protection, he’s letting it rip. And that’s something that he saw. And he worked on. And like – I can’t say how hard that is. I’ve never done it in my life. You’ve got freakin’ monsters rushing you, every play. And credit to the O-line, too.

The staff also appears to be doing a better job of helping get Nix into good rhythm. Part of that is by playing more frequently from under center. The touchdowns outlined above came out of shotgun, but one commonly held belief is that playing from under center helps keep footwork clean because a quarterback is forced to do it coming back from the center.



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Nikola Jokic passes Kareem Abdul-Jabbar for most assists by center in NBA history as Nuggets beat Magic

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Nikola Jokic passes Kareem Abdul-Jabbar for most assists by center in NBA history as Nuggets beat Magic


For his latest trick, Nikola Jokic dribbled into oncoming traffic and escaped unscathed.

Sometimes after he reels in a defensive rebound, the Nuggets center prefers to launch an aerial attack with one of his long outlet passes. This time, he brought the ball with him up on his usual route up the middle of the floor. Magic center Wendell Carter Jr. trailed him by a step. Up ahead, Tyus Jones veered into his lane from the left, sensing an opportunity to pick the pocket of a lumbering big man.

But Jokic is nimble. Before Jones could cut across his front side, he anticipated the attempted swipe and transferred his dribbling hand with a behind-the-back move that shouldn’t have looked so graceful. Jones whiffed. Carter caught up, but Jokic decelerated to allow him to pass. Then the newly minted best passing center of all time went behind the back again — this time, a dime to Jamal Murray, who finished the play with a lefty floater.

Denver’s stars were just showing off at that point in the third quarter of a 126-115 win over the Magic that wasn’t always so smooth-sailing.

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DENVER , CO – DECEMBER 18: Nikola Jokic (15) of the Denver Nuggets passes behind his back as Tyus Jones (2) of the Orlando Magic watches during the third quarter at Ball Arena in Denver, Colorado on Thursday, December 18, 2025. (Photo by AAron Ontiveroz/The Denver Post)

It was a monumental night. At 30 years old and 302 days, Jokic passed Kareem Abdul-Jabbar on Thursday for the most assists by a center in NBA history. Coming into the game, all he needed was six to match Abdul-Jabbar’s career total of 5,660. He finished the evening with 13, highlighting a 23-point, 11-rebound triple-double.

“For those of us that love the history of the game, that one should be wrote about and talked about, and that should be a national story,” Nuggets coach David Adelman said. “Because that’s passing a guy that you could argue — if you just want to go by generations and not, ‘Who’s the best player of all time?’ and all the talk-talk stuff — Kareem is in the conversation. Look at his MVPs. Look at the winning. And our guy tonight from Denver just passed him in a category.”

“This is a time that I can be able to look back and appreciate all the years I’ve had to play this game with him,” Murray said. “It’s special. Passing Kareem in anything is pretty cool. So I think it just speaks to his greatness and how unselfish he is.”

Jokic has also passed other Hall of Famers including Michael Jordan and Allen Iverson on the all-time list this season, now ranking 50th overall in career assists. Next up for him to catch is another legendary passer, Larry Bird. Jokic is 28 away from tying him.

“I always say the assist makes two people happy (instead of one). My coach ‘Deki,’ he always said that,” Jokic said Thursday, paying homage to the late Golden State Warriors and Mega Basket coach Dejan Milojevic.

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“Maybe it’s not a splashy pass or whatever,” the three-time MVP continued, “but I think when you make the right play, you’re going to feel good about yourself.”

Adelman was especially adamant about the historical significance of the occasion. He gave Jokic the game ball in Denver’s locker room after the win.

“It’s such a cool thing, because it’s Kareem, who was passed by LeBron (James) as the all-time leading scorer, which puts in perspective who Nikola passed,” Adelman said. “So it’s a celebration of both people. It’s somebody that completely changed the game. The sky hook. The longevity. … I feel like in the modern era, we talk about Tom Brady and all these people. But go look at Kareem. The guy changed his name while he played. The guy plays 20-plus years and, until the very end, was impactful on teams that went to the Finals. So for Nikola to pass him, I think, says a lot. And if we’re going to celebrate what LeBron did, (we should celebrate this also). And I know it’s a different kind of thing because it’s a center, it’s a position. I’ll just keep saying it. Just don’t get tired of this, because it’s unique.”

Jokic is also closing in on Oscar Robertson for second all-time in triple-doubles. Thursday was his 177th, bringing him within four of the iconic guard. He became the first center in league history to average a triple-double last season, and he’s on pace to do so again this year with 29.8 points, 12.4 rebounds and 10.8 assists per game.

Orlando called a timeout after Jokic and Murray combined for that saucy transition bucket in the third quarter. As they sauntered to the huddle, Nuggets assistant coaches Ognjen Stojakovic and JJ Barea could only laugh at the duo’s skill and panache.

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DENVER , CO - DECEMBER 18: Assistant coach Ognjen Stojakovic laughs as the Orlando Magic take a timeout during the fourth quarter of the Nuggets' 126-115 win at Ball Arena in Denver, Colorado on Thursday, December 18, 2025. (Photo by AAron Ontiveroz/The Denver Post)
DENVER , CO – DECEMBER 18: Assistant coach Ognjen Stojakovic laughs as the Orlando Magic take a timeout during the fourth quarter of the Nuggets’ 126-115 win at Ball Arena in Denver, Colorado on Thursday, December 18, 2025. (Photo by AAron Ontiveroz/The Denver Post)

“That’s how kind of we made our staple in that second unit growing up, was just the give-and-go,” Murray said of Jokic’s passing. “… A lot of give-and-go, and you could see his court vision and his fluidity.”

The Nuggets did most of their work Thursday during an astonishing second quarter. They flipped a 47-33 deficit with a 35-7 run that only took the last 6:26 of the first half. Murray scored 20 of his 32 points in the frame. Reserve point guard Jalen Pickett ignited the comeback and was a plus-26 in eight minutes of playing time that quarter.

Both teams were short-handed at Ball Arena. Orlando was fending without Franz Wagner and Jalen Suggs. Denver was down three of its best defenders with Peyton Watson (right trunk contusion) ruled out shortly before tip, joining Christian Braun and Aaron Gordon on the shelf.

In Watson’s place, Bruce Brown started his first game as a Denver Nugget since April 9, 2023. David Adelman used 10 of his 11 available players, including Julian Strawther, who was cleared to play earlier this week after missing a month with a back injury.



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