Denver, CO
Former case manager details safety, other concerns with Denver homeless shelter as city auditor releases new report
Fear has reached its tipping point for a former case manager at one of Denver’s homeless shelters.
“I’ve never experienced anything like this,” she said. “And I’ve worked in low-income facilities.”
The former case manager shared her experience anonymously with CBS Colorado days after issuing her resignation letter on Nov. 11. She was working for nearly a year at the Tamarac Family Shelter (formerly an Embassy Suites) at 7525 E Hampden Avenue, which is a city shelter run by the Salvation Army.
Her letter of resignation details a lot of the issues and concerns she experienced throughout her time working there.
“When we first got there, the housekeeping was there, and we had housekeeping because of the contract with Embassy Suites wasn’t over,” she said.
However, she says management eventually let housekeeping go, and the facility started to get worse.
“The condition of the building, its falling apart. We have leaks in the ceiling. We have bed bugs in the room. We have roaches,” she said. “The bathrooms are disgusting.”
The former employee shared a collection of photos she says were taken at the shelter. Photos showed dead rats outside the property, trash throughout the shelter and damaged ceilings.
“Just because they came from being homeless, doesn’t mean they need to be treated that way,” she said.
What was even more concerning to her and the clients she worked with was how much they feared for their safety within the facility.
“We’ve been experiencing a lot of domestic violence and there’s a lot of people that threaten us and say, ‘Well, we’re going to do things to your car,’” she said. “We had an individual that her husband kept her in a room and was beating her up and she had from head-to-toe bruises.”
She says despite having some security guards outside the facility, abuses or unauthorized people would still slip through the cracks.
“When the clients will say, I would rather be in the streets than be in here because it’s safer out there than it is in here,” the employee said.
This case manager says she has also spoken up about getting more security added to the facility, including a security door. However, she says the facility’s management team did not address these concerns.
“It’s not in the funding; we can’t do it. We don’t have enough money to do security doors,” she said.
Last week, when CBS Colorado first asked the Salvation Army about these concerns, it issued this statement, “One of the things that’s good about having a working relationship with the City of Denver is that they have high expectations for the safety and cleanliness of our programs. The Salvation Army could not operate the Tamarac location if these allegations were true. The safety of our guests is our highest concern. That’s why we’re here – housing families with children, providing three meals a day and connecting our guests with the services that will strengthen their abilities to thrive on their own. Furthermore, HOST or City of Denver employees are on site most days of the workweek every week. The bottom line is the city would shut us down if we didn’t hold to their high standards of safety.”
This week, however, a spokesperson for the Salvation Army says it’s enlisted independent legal counsel to investigate these concerns. “While the investigation is underway, we will be unable to comment.”
A spokesperson for the city’s Department of Housing Stability released a statement saying the former employee’s claims are largely untrue,” “Department of Housing Stability staff are regularly on-site at the Tamarac Family Shelter, working alongside staff members from The Salvation Army to ensure a safe, welcoming and stabilizing environment for families in crisis.”
These allegations come just as the city auditor released its findings of Denver’s homeless shelter program. The report reveals homeless funding is not being tracked, and safety concerns are not being addressed among other issues. The safety concerns are particularly connected to another shelter run by the Salvation Army on Quebec Street, the Aspen Shelter (formerly a Doubletree Hotel).
“The [homeless] should have a safe haven like they say it is. They should be able to stay there and not worry about their abuses coming in,” the former case manager said.
The report finds that Housing Stability has “ineffective systems for monitoring shelter provider performance,” and that in the case of the former Doubletree location, the city provided a security budget of $807,000 but had not hired a contractor to manage security at the property for several months. It is also the location where two people were shot and killed in March 2024, and a third person was shot and injured weeks later.
The audit also found concerns with Housing Stability’s managing of finances for shelter properties and personal information, “Housing Stability failed to hold providers accountable for their use of city funds. The department received 55% of reviewed invoices past deadline. We found sensitive confidential data was left unprotected in a shared drive that staff in other city agencies could access. Housing Stability stored documents such as birth certificate orders containing contact information and family information of shelter guests. Not protecting confidential information by restricting drive access creates a data security risk.”
“Housing Stability’s poor organization is negatively affecting operations at Denver’s shelters,” said Timothy M. O’Brien, Denver’s auditor. “These issues need to be addressed because vulnerable populations are at risk.”
A spokesperson for the city says the auditor’s report is not an accurate representation of the current state of the city’s shelter system, “Denver’s All in Mile High program has transformed the city’s homelessness resolution system, resulting in the largest decrease in street homelessness on record and positive outcomes both for those experiencing homelessness and the city as a whole. The Auditor’s report on Denver’s shelter system references data and information from more than eight months ago, and is not an accurate representation of the current state of our shelter system. We continue to constantly improve our programs, which is why although we acknowledge the auditor’s findings, it’s important to note that HOST and the City have long been working to improve the system throughout 2024.”
As for the former case manager, she hopes any new information and investigation into concerns at the shelter she worked at and others can help make these facilities better for anyone who works or lives inside them.
“More security for our residents,” she said. “That its clean, and that it’s not falling apart.”
Denver, CO
New report finds Denver metro home buyers and sellers experiencing ‘unattainability fatigue’
Higher mortgage rates are discouraging buyers and sellers, and slowing market activity along the way across the Denver metro, according to a Denver Metro Association of Realtors May market trends report.
“There’s a lot of fatigue going on, and specifically due to interest rates, Denver has seen a pretty typical 6% average price appreciation, but the last couple of years it’s been relatively flat. However, that’s just kind of made up for the fact that during the pandemic we saw huge appreciation gains,” said Heather O’Leary, a realtor and a member of the Denver Metro Association of Realtors market trends committee.
Watch more of Micah Smith’s interview with Heather O’Leary on the current housing market in the video below.
New report finds Denver metro home buyers and sellers experiencing ‘unattainability fatigue’
O’Leary said from May 2017 to May 2026, the median sale price grew from $382,000 to $615,000, a 6% average annual increase that mirrors the market’s long-run historical norm.
“A median home in the Denver metro area could cost 87% more than it did in 2020 and so buyers are exhausted. That’s where we get the term affordability or unattainability fatigue, because it’s just difficult for them to jump into something. And then sellers are honestly exhausted as well, because they don’t want to have to drop their prices,” O’Leary said.
According to the report, closed sales fell nearly 7% year-over-year, attached-home sales dropped almost 18%, and new listings declined more than 17%.
However, the report found the luxury market is outperforming the broader market.
“Luxury buyers are definitely less affected by interest rates, and we’ve seen 3.1% increase year-over-year in pending sales, and about 5% in closed sales, and that’s really because luxury buyers are less affected by interest rates, because they have more flexibility, potentially more cash and equity in a home,” O’Leary said.
The DMAR Market Trends Committee releases reports monthly, including data for Adams, Arapahoe, Boulder, Broomfield, Clear Creek, Denver, Douglas, Elbert, Gilpin, Jefferson and Park counties.
Denver7
Denver7 | Your Voice: Get in touch with Micah Smith
Micah Smith anchors Denver7’s 4 and 5 p.m. newscasts, and reports on issues impacting all of Colorado’s communities. She specializes in telling stories centered on social equity and hearing voices that are unheard or silenced. If you’d like to get in touch with Micah, fill out the form below to send her an email.
When Denver Central Market opened at 2669 Larimer Street 10 years ago, the food hall was a harbinger of RINo’s revitalization, serving as an anchor destination for residents and visitors alike.
Today, the space looks to be in the midst of a seismic transition. Over the past week, three of the vendors occupying prime real estate in the 12,000 square-foot facility have exited, leaving behind empty shelves, empty counters and, in some cases, hard feelings.
The Curio bar is now temporarily closed. Shelves once full of spirits and mixers sit as empty as a frat house liquor cabinet after rush week; the long tables and stools have no drinkers to fill them. Directly across from the bar are the empty glass cases of the Butchers at RiNo, which once stored large cuts of beef, pork and chicken that customers could either order sandwiches made from on-site or take home to cook themselves.
And the long counter at High Point Creamery, occupying the space connecting the Crema coffee shop to Izzio Bakery, now lies bare, with exposed wires and broken drywall as the only evidence of its former occupant.
While there’s still plenty of activity at the other food stalls that call Denver Central Market home, all this begs the question: What the hell is going on? The food-hall’s management says it’s just part of the natural cycle of concepts entering and exiting as leases expire. Vendors, however, say they’re being pushed out.
“Changes in tenants are pretty typical for a Market/Food Hall and we’ve had very little over the past ten years,” reads a statement from Denver Central Market, delivered through a spokesperson, who notes that the exiting businesses were on 10-year leases that had expired. “But we are excited for what’s to come. News to follow.”
Vendors, however, tell a different story, accusing Denver Central Market owner Ken Wolf of pushing them out and generally making them feel unwelcome during their time at the space.
“After a decade of building High Point Creamery at Denver Central Market, we weren’t given a meaningful opportunity to continue operating there,” says High Point Creamery founder and CEO Erika Thomas. “Ken Wolf chose not to renew our lease and instead gave the space to Etai Barron of Izzio.”
Neither Denver Central Market nor representatives of Izzio have confirmed that Etai Barron is taking the space. But Thomas isn’t the only vendor to complain.
“I’d like to thank all my customers, employees, vendors, friends and family for helping Butchers at RiNo operate and almost flourish,” writes Butchers at RiNo owner and general manager Brent Ratliff. “I put a lot of blood, sweat and tears into this business that hopefully brought immense joy. It’s unfortunate property management didn’t make us feel welcome when we began, nor when we closed. Best of luck to everyone.”
Among the various allegations of heavy-handed management are instances of DCM ownership dictating the name and branding of new businesses entering the space, and even pushing back on products they chose to sell. Tenants have also cited confusing and expensive facility fees that all vendors must pay in addition to rent for shared services, such as table busing, security and maintenance services that they claim proved inadequate. Saying they fear legal action, some of the vendors who share these complaints request anonymity.
They have more specific concerns, too. On May 29, for instance, the building was temporarily closed to address an issue with the water, which vendors say was regularly not hot enough to pass health inspections, or was too low in pressure to be useful. According to city records, three in-progress Denver Department of Public Health & Environment complaints were filed against the facility May 28-29, but it is unclear if those are directly related to water problems.
According to sources, fingerpointing between DCM owner Wolf and the building’s owner, Eden Ventures, has turned this and other facility issues into a game of endless hot potato, leaving problems unresolved.
Wolf and chef Jeff Osaka — who operated the Sushi-Rama franchise in Denver, among other concepts — opened DCM in 2016 to great fanfare and customer traffic, filling a void in the then-nascent RiNo neighborhood. In 2019, Wolf sold the building occupied by Denver Central Market, along with other properties along the block, to Eden Ventures for a reported $55 million. Soon after the sale, the relationship between Wolf and Eden Ventures soured, with Wolf suing the new owners over lease-extension terms and, at one point posting signs at the food hall forbidding Eden employees from entering.
While Eden Ventures owns the building, Wolf still leases the space, and in turn leases the individual food and retail stalls to vendors. Of the 11 original vendors from a decade ago, only three are left: Izzio, Crema and Green Seed Market. Most of the concepts that have entered DCM since — including Tammen’s Fish Market, Lunchboxx, Vero, and Temper Chocolates and Confections — are companies in which Wolf has an ownership stake.
DCM management is rumored to be taking over the Curio bar space, which could reopen as soon as next week, and the Butcher in RiNo space also reportedly has an interested buyer. And whether or not Izzio replaces High Point Creamery, the owner of that venture is relieved to move on.
“Fortunately, High Point was never defined by a single location,” says Thomas. “Today we operate five locations, including our newest shop at McGregor Square. We’ve found fantastic partners who value what we bring to the table, and we’re excited about what’s ahead.”
Denver Central Market is located at 2669 Larimer Street and is open from 8 a.m. to 9 p.m. Sunday through Thursday and 8 a.m. to 11 p.m. Friday and Saturday. For more information, visit denvercentralmarket.com.
Denver, CO
Defensive lineman Jordan Miller has a tough battle to make the Broncos’ final 53-man roster
As the Denver Broncos prepare for the 2026 season, they have a lot of positives going for the franchise. One of them would be their defensive line. Once a position group with a lot of questions marks, it has ascended to one of the best units in the National Football League over the past few seasons.
The departure of John Franklin-Myers in free agency may have an impact on the group’s performance for the upcoming gridiron campaign. Though the Broncos are hoping a combination of young players they have drafted over the past several seasons can offset the loss of Franklin-Myers.
One player hoping to make the squad is defensive lineman Jordan Miller. At the conclusion of the 2024 NFL Draft, the Broncos signed Southern Methodist standout and gave him one of the biggest signing bonuses from that cycle. For the past two seasons, Miller has been a practice squad player for the Broncos. After two years learning the ropes, is Miller finally ready to earn a spot on Denver’s final 53-man roster? Let’s discuss.
Age: 26 | Experience: 2 | College: SMU (via Miami) | Height: 6’3” | Weight: 307 pounds
Arm Length: 33-3/8” | Bench: 27 reps | 40-Yard Dash: 5.18 seconds
Jordan Miller’s 2026 outlook with the Broncos
Several years ago, I highlighted Miller’s strengths in our 2024 roster review series. His strength and size at the point of attack are enticing. Additionally, he boasts a tremendous wingspan on the interior which routinely gave opposing offensive linemen in his collegiate career fits.
The physical traits Miller has are certainly promising. However, entering his third year with the Broncos, he faces steep competition in order to make the final 53-man roster. That’s no fault of his own—it’s just the reality of the situation—Denver’s defensive line is stacked.
I believe the franchise will keep six defensive lineman in the rotation once again this season. Having six players in their trenches will help keep the rotation fresh and give them a shot to be at their best. Zach Allen, Sai’vion Jones, Tyler Onyedim, D.J. Jones, Malcolm Roach, and Eyioma Uwazurike appear to be the favorites set to make the squad. With that in mind, it is hard to see a viable path for Miller to make the squad.
Given the aforementioned, it seems like Miller will once again be a practice squad candidate for the Broncos. In the event that something were to happen to Jones or Roach, I could see Miller getting called up to the active roster to help handle spot duty reps on the interior of Defensive Coordinator Vance Joseph’s defensive front.
-
Los Angeles, Ca49 minutes agoMan claiming to be armed robs Culver City bank, gets away with $10,000
-
Detroit, MI1 hour agoFired Detroit TV anchor Taryn Asher files sex discrimination lawsuit against old station, claims new GM protected men
-
San Francisco, CA1 hour agoSan Francisco family devastated as they face nearly 90% rent increase
-
Dallas, TX1 hour agoWings’ top pick Azzi Fudd hosts clinic as Cash App donates to Dallas nonprofit
-
Miami, FL2 hours agoPatients left scrambling for care after Miami-Dade woman accused of operating an unlicensed surgery recovery center
-
Boston, MA2 hours agoClover plans to reopen some locations after sudden closure, thanks to an anonymous investor
-
Denver, CO2 hours ago
New report finds Denver metro home buyers and sellers experiencing ‘unattainability fatigue’
-
Seattle, WA2 hours agoSeattle mayor grilled over public safety, affordability, CCTV
