Connect with us

Denver, CO

Denver Paramedic dispatchers prove to be resourceful during system outages

Published

on

Denver Paramedic dispatchers prove to be resourceful during system outages


This summer, a widespread CrowdStrike outage caused a ripple effect across many sectors, including airline travel, banking, retail, and hospital operations.

However, at Denver Health, the impact was minimal thanks to their swift recovery and the resilience of their systems. The hospital’s paramedic dispatchers train for this exact problem by practicing some old-school methods.

At the heart of Denver’s emergency response is the 911 dispatch center, a bustling hub where Denver Health paramedic dispatchers respond to emergency calls.

download-2024-09-05t183155-005.png

Advertisement

CDOT


When the computer systems went down, the dispatchers faced a challenge, but not an impossible one or one they hadn’t seen before. Instead of faltering, they moved to a backup plan that ensured no call for help went unanswered.

So far this year, Denver Health paramedic dispatchers have responded to 94,000 calls. Lt. Josh DeBell says his team is already on track to break last year’s record of 137,000 calls.

“A few weeks ago, in July… it was our busiest call day on record, I believe, and we ran 500 calls in a 24-hour period,” DeBell said.

According to DeBell, a typical day involves about 50 ambulances from start to finish for 24 hours. This is why it is essential for Denver paramedic dispatchers to have a backup system in case of a computer system failure.

Advertisement

“When our systems are down, you should not notice a difference,” DeBell said.

download-2024-09-05t183214-642.png

CBS


Instead of relying on technology, the dispatchers use a piece of paper, magnets, and a map.

“If you want to raise the blood pressure in the room just a little bit, just say ‘magnet board,’ just set it out,” DeBell said.

Advertisement

When technology failed, dispatchers used a magnetic map to track ambulance locations throughout the city. Calls were managed through paper intake forms, and runners delivered these forms to agencies such as emergency medical services.

“It has all of the post marks, and we also have magnets that correspond to different ambulances in the system,” DeBell said.

It takes dispatchers about two minutes to set up, demonstrating the preparedness and adaptability of the team.

“Our goal is to mirror what the system is actually doing on this magnet board; the dispatchers are highly trained in this and in geography,” DeBell said.

download-2024-09-05t183321-555.png

Advertisement

CBS


Each emergency service in Denver—police, fire, and medical—has its own protocol for handling downtime. While the dispatchers at Denver Health rely on paper forms and magnetic maps, police and fire departments have their own procedures that serve their specific needs and responsibilities.

“This is essential because this does happen, whether it’s planned or unplanned. We practice this very regularly,” DeBell said.

September is National Preparedness Month.

Advertisement



Source link

Denver, CO

Sandwich shop owed more than $40,000 in taxes before seizure, city says

Published

on

Sandwich shop owed more than ,000 in taxes before seizure, city says


Long-running Denver lunch spot Mr. Lucky’s Sandwiches, which closed in December after Denver’s Department of Finance seized its two locations, owes more than $40,000 in unpaid taxes, according to the city agency. Galen Juracek, who owns the shops in Capitol Hill and the Highland neighborhood, specifically owes $40,556.11.

Multiple notices posted to the door of Mr. Lucky’s Capitol Hill location showed that the city demanded payment for the back taxes starting in July. But the city’s “distraint warrant” — a legal notice that a business owner owes a specific amount, and that the business could be seized if they don’t pay it — notes the shops, at 711 E. 6th Ave. and 3326 Tejon St., were forced to close on Tuesday, Dec. 23.

Mr. Lucky’s had already decided it would close its two locations by the end of 2025, said Laura Swartz, communications director for the Department of Finance. But the city’s seizure of the business shows that it had not been keeping up on basic requirements, with a $39,956 bill for unpaid sales taxes and $600.11 in “occupational privilege” taxes, which fund local services and allow a business to operate within a specific area.

“When businesses charge customers sales tax but then do not submit that sales tax to the city, the city is responsible for becoming involved,” she said in an email to The Denver Post

Advertisement

Juracek did not respond to multiple phone calls from The Denver Post requesting comment. His business, which is described on its website as a “go-to spot for handcrafted sandwiches since 1999, roasting our meats in-house and making every bite unforgettable,” is listed on the documents as G&J Concepts.



Source link

Continue Reading

Denver, CO

Suspects sought in Denver shooting that killed teen, wounded 3 others

Published

on

Suspects sought in Denver shooting that killed teen, wounded 3 others


Denver police are searching for suspects in a Saturday night parking lot shooting that killed a 16-year-old and wounded three men, at least one of whom is not expected to survive, according to the agency.

Officers responded to the shooting in the 10100 block of East Hampden Avenue about 10:30 p.m. Saturday, near where East Hampden intersects South Galena Street, according to an alert from the Denver Police Department.

Police said a group of people had gathered in a parking lot on the edge of the city’s Kennedy neighborhood to celebrate the U.S. capture of Venezuelan President Nicolás Maduro when the shooting happened.

Paramedics took one victim to a hospital, and two others were taken to the hospital in private vehicles, police said. A fourth victim, identified by police as 16-year-old William Rodriguez Salas, was dropped off near Iliff Avenue and South Havana Street, where he died from his wounds.

Advertisement

At least one of the three victims taken to hospitals — a 26-year-old man, a 29-year-old man and a 33-year-old man — is not expected to survive, police said Tuesday. One man was in critical condition Sunday night, one was in serious condition and one was treated for a graze wound and released.



Source link

Continue Reading

Denver, CO

Denver’s flavored vape ban sends customers across city lines

Published

on

Denver’s flavored vape ban sends customers across city lines


The new year in Colorado brought new restrictions for people who vape in Denver. As of January 1, a voter-approved ban on flavored nicotine products is now in effect in Denver, prohibiting the sale of flavored e-cigarettes and vaping products within city limits.

Just outside the Denver border, vape shops say they’re already feeling the ripple effects.

Advertisement

CBS


At Tokerz Head Shop in Aurora, located about a block and a half from the Denver city line, owner Gordon McMillon says customers are beginning to trickle in from Denver.

“I was in shock it passed, to be honest,” McMillon said. “Just because of how many people vape in Denver. But we’re hoping to take care of everybody that doesn’t get their needs met over there anymore.”

One of those customers is Justin Morrison, who lives in the Denver area and vapes daily. He stopped by the Aurora shop a day after the ban went into place.

Morrison says the ban won’t stop him from vaping. It will just change where he buys his products.

Advertisement

“I’m going to have to come all the way to Aurora to get them,” he said. “It’s pretty inconvenient. I smoke flavored vapes every day.”

The goal of the ban, according to public health advocates, is to reduce youth vaping.

Morrison said flavored vapes helped him quit smoking cigarettes, an argument frequently raised by adult users and vape retailers who oppose flavor bans.

“It helped tremendously,” he said. “I stopped liking the flavor of cigarettes. The taste was nasty, the smell was nasty. I switched all the way over to vapes, and it helped me stop smoking cigarettes completely.”

McMillon worries bans like Denver’s could push some former smokers back to cigarettes.

Advertisement

“If they can’t get their vapes, some will go back to cigarettes, for sure,” he said. “I’ve asked people myself, and it’s about 50-50.”

While McMillon acknowledges it will bring more business to shops outside Denver, he says the ban wasn’t something he wanted.

“Even if it helps me over here in Aurora, I’m against it,” he said. “I feel like adults should have the rights if they want to vape or not.”

More than 500 retailers in Denver removed their flavored products. For many, they accounted for the majority of their sales. Denver’s Department of Public Health and Environment says it will begin issuing fines and suspensions to retailers found selling flavored tobacco products.

Both McMillan and Morrison say they’re concerned the ban could spread to other cities. For now, Aurora vape shops remain legal alternatives for Denver customers.

Advertisement

Despite the added drive, Morrison says quitting isn’t on the table.

“It’s an addiction. You’re going to find a way to get it. That’s why I don’t see the point of banning it here,” Morrison said.

Advertisement



Source link

Continue Reading

Trending