Technology

There are only two commissioners left at the FCC

Published

6 months ago

June 7, 2025

There are only two commissioners left at the FCC

After the departure of one Republican and one Democratic commissioner on Friday, the Federal Communications Commission is down to two members, falling below the quorum threshold for what’s typically a five-person panel.

Commissioners Nathan Simington and Geoffrey Starks stepped down at the end of the week. That leaves Republican Chair Brendan Carr and Democratic Commissioner Anna Gomez as the two remaining voting members. President Donald Trump has nominated Republican Senate staffer Olivia Trusty to the commission, but the chamber has yet to vote on her confirmation, which left the agency deadlocked even before these departures. The FCC is in charge of everything from broadband regulations and subsidies funds, to telecommunications mergers enforcement, to spectrum auctions. Without a three-member quorum, some of that work, and the agenda of Trump-aligned Carr, is left in limbo.

Starks and Simington both announced the date of their departures earlier this week, though Starks indicated in March that he planned to step down; neither offered specific reasons for their departure. Carr indicated he intends to keep up the pace, writing in a blog post that “the show must go on.”

There’s a lot that Carr can at least try to do while awaiting a quorum, even without another Republican commissioner to vote on more partisan proposals. Carr has already used so-called delegated authority to let the FCC’s various bureaus carry out the agency’s work without a vote from the full commission. Verizon’s $20 billion deal to buy Frontier was recently approved by the FCC’s Wireline Competition Bureau, for example, which Gomez criticized as a “backroom” deal that should have been brought to a full commission vote.

Gomez and Carr can also operate as a two-member board of the commissioners under Rule 0.212, allowing them to do most things they normally would besides issue final rules or actions, according to Public Knowledge senior vice president Harold Feld. That could hold up any final action to roll back a host of regulations through Carr’s “Delete, Delete, Delete” initiative, spurred by a Trump executive order, but allow for new notices of proposed rulemakings or other first steps — so long as they can both agree on them.

Even if the commission can likely accomplish most of its day-to-day work, Feld warns that operating without a quorum under confusing legal precedents could be risky. “It puts a cloud over everything,” he says. It could also cause problems if the Supreme Court issues an awaited ruling on the future of the Universal Service Fund, which helps subsidize communications services for rural and low-income households, and requires changes that would need to be approved by a commission vote.

Though a Senate vote on Trusty’s confirmation could be scheduled in the coming month or two and officially end the limbo, Feld worries about what could happen if it stretches into hurricane season. After past natural disasters, he says, the FCC has broken red tape to get money for telecommunications networks repairs out faster. “That potentially might be a problem if the FCC doesn’t have a quorum,” he says. “How much are we handicapped in the event of a weather-related crisis? Will we just decide that the bureaus can act on delegated authority? … [Or] is the commission going to be paralyzed to act in the face of a crisis?”

Technology

TikTok ban: all the news on the app’s shutdown and return in the US

Published

10 hours ago

December 18, 2025

Press Room

TikTok ban: all the news on the app’s shutdown and return in the US

After briefly going dark in the US to comply with the divest-or-ban law targeting ByteDance that went into effect on January 19th, TikTok quickly came back online. It eventually reappeared in the App Store and Google Play as negotiations between the US and China continued, and Donald Trump continued to sign extensions directing officials not to apply the law’s penalties.

Finally, in mid-December, TikTok CEO Shou Zi Chew told employees that the agreements to create TikTok USDS Joint Venture LLC, which includes Oracle, Silver Lake, and MGX as part owners, have been signed, and the deal is expected to close on January 22nd, 2026. His letter said that for users in the US, the new joint venture will oversee data protection, the security of a newly-retrained algorithm, content moderation, and the deployment of the US app and platform.

Read on for all the latest news on the TikTok ban law in the US.

Technology

Secret phrases to get you past AI bot customer service

Published

11 hours ago

December 18, 2025

Press Room

Secret phrases to get you past AI bot customer service

NEWYou can now listen to Fox News articles!

You’re gonna love me for this.

Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice answers and drops you into an endless loop of menus and misunderstood prompts. Now what?

That’s not an accident. Many companies use what insiders call “frustration AI.” The system is specifically designed to exhaust you until you hang up and walk away.

Not today. (Get more tips like this at GetKim.com)

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Here are a few ways to bypass “frustration” AI bots. (Sebastian Kahnert/picture alliance via Getty Images)

Use the magic words

You want a human. For starters, don’t explain your issue. That’s the trap. You need words the AI has been programmed to treat differently.

Nuclear phrases: When the AI bot asks why you’re calling, say, “I need to cancel my service” or “I am returning a call.” The word cancel sets off alarms and often sends you straight to the customer retention team. Saying you’re returning a call signals an existing issue the bot cannot track. I used that last weekend when my internet went down, and, bam, I had a human.

Power words: When the system starts listing options, clearly say one word: “Supervisor.” If that doesn’t work, say, “I need to file a formal complaint.” Most systems are not programmed to deal with complaints or supervisors. They escalate fast.

Technical bypass: Asked to enter your account number? Press the pound key (#) instead of numbers. Many older systems treat unexpected input as an error and default to a human.

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“Supervisor” is one magic word that can get you a human on the other end of the line. (Neil Godwin/Future via Getty Images)

Go above the bots

If direct commands fail with AI, be a confused human.

The Frustration Act: When the AI bot asks a question, pause. Wait 10 seconds before answering. These systems are built for fast, clean responses. Long pauses often break the flow and send your call to a human.

The Unintelligible Bypass: Stuck in a loop? Act like your phone connection is terrible. Say garbled words or nonsense. After the system says, “I’m having trouble understanding you” three times, many bots automatically transfer you to a live agent.

The Language Barrier Trick: If the company offers multiple languages, choose one that’s not your primary language or does not match your accent. The AI often gives up quickly and routes you to a human trained to handle language issues.

Use these tricks when you need help. You are calling for service, not an AI bot.

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Long pauses and garbled language can also get you referred to a human. (iStock)

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Technology

The latest iPad Air is $400 for the first time and arrives by Christmas

Published

23 hours ago

December 18, 2025

Press Room

The latest iPad Air is 0 for the first time and arrives by Christmas

If you have $400 and want an iPad, your options are usually kind of limited to either just the base iPad, or better yet, the latest iPad Mini — if it happens to be on sale when you’re shopping (it is now, but that’s not always the case). But right now, you should consider getting the 128GB version of Apple’s 11-inch iPad Air with the capable M3 processor. At Target, multiple colors of this model are $399.99, beating the previous low of $449.99 we’ve seen during large-scale deal events. Currently, no other retailer is matching this price. This sale ends Saturday night.

$400 is a sweet price for this model, as it debuted in early 2025 for $600. In terms of how it stacks up to other iPad models, Verge editor-at-large David Pierce said in his impressions that the M3 Air is “exactly what you think it is. Which is fine.” I know, that sounds like a back-handed compliment, but it’s been a while since iPads peaked in terms of utility, design, and fast performance. This one carries the torch in Apple’s tablet dominance, and its M3 processor means it’ll be a fantastic tablet for longer than any other iPad at the $400 price point. Read our in-depth impressions.