Technology
Never get locked out of your email again by doing this
Getting locked out of your email is no fun. To start, maybe you forgot your username or password, and now you have to go through all the security verification steps to reset it. Or perhaps you thought you knew your information, but with too many attempts, you’ve been locked out of your account entirely. This could also happen if someone else attempted to log in to your account with a similar username to yours and, with all their incorrect attempts, accidentally locked you out in the process.
Even if you have account recovery information on file, sometimes it’s not enough. Maybe the recovery information you have on a file is with an old email or one you don’t remember the login information for. We’ve all been there.
Whatever the case, getting back into your account depends on why you can’t access it in the first place. Many of us rely on our email daily – whether to stay in touch with friends or family, receive newsletters or handle essential documents and correspondence – so it’s important to know what to do if you ever get locked out of your email.
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How to get back into your email account on:
Outlook
Go to the sign-in page: Visit the Outlook.com sign-in page and click “Forgot my password.”
- Verify your identity: Choose why you need your password reset and then continue. For security purposes, you’ll be asked to enter your email address and the characters you see on the screen.
- Receive a security code: Choose how you want to get the security code (usually via an alternate email or SMS). Enter the code you receive to verify your identity.
- Reset your password: Create a new password once your identity is confirmed.
If your account gets blocked, you can also visit their account recovery help here.
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AOL
Access the AOL sign-in page: Navigate to the AOL sign-in page and click “Forgot password?”
- Verify information: Provide the email address or phone number linked to your account and follow the on-screen instructions.
- Choose how to reset your password: You’ll receive options for resetting your password, including receiving a verification code via email or SMS.
- Reset the password: Enter the verification code received and create a new password.
If you’re still locked out of your account, visit AOL’s help page here.
DuckDuckGo Email
DuckDuckGo provides email forwarding services through @duck.com addresses linked to your primary email. Here are the steps if you’re locked out.
- Access DuckDuckGo settings: Since DuckDuckGo email is not a full-fledged email provider but a forwarding service, you’ll need to access your DuckDuckGo settings through their website.
- Manage your Email Protection: In the settings, navigate to Email Protection and verify your identity as needed.
- Check linked email: Ensure your primary email address is correct and has access. If not, follow the recovery process for your primary email provider.
If you have trouble logging in, DuckDuckGo recommends contacting their support team at support@duck.com. You can read more about it on their help pages.
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Yahoo
Visit the Help site: Go to the Yahoo sign-in helper page.
- Enter your Yahoo ID: Input your Yahoo email address and continue. You may also be asked to enter the CAPTCHA code. Then click “Forgot Password?”
- Choose your recovery method: You can choose to receive a verification code via email or text message to a registered alternate email address or phone number.
- Enter the verification code: Type the verification code you received to verify your identity.
- Create a new password: After verification, you will be prompted to create a new password.
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StartMail
- Visit the recovery page: Go to the StartMail log-in page and click on “Forgot your password?”.
- Enter your account details: Provide your StartMail account email address.
- Verification via backup email: You’ll receive an email with instructions to reset your password at your backup email address.
- Reset your password: Follow the instructions in the email to reset your password.
StartMail uses a recovery email or a one-time verification code if you get locked out. This will have to be set up when you first open the account. For additional support for each one of these steps, visit here.
Gmail
Visit Account Recovery: Go to the Google Account Recovery page at https://accounts.google.com/signin/recovery.
- Enter your Gmail address: Input the email address you need to access. Click “Next.”
- Verify your identity: You’ll be prompted with several ways to verify your identity. Choose the most convenient option, which might include answering security questions, receiving a verification code via text or a phone call to a previously configured recovery phone number, or sending a verification code to a recovery email address you had set up.
- Receive and enter the verification code: If you opt to receive a code, enter it in the provided space to proceed.
- Reset your password: Once verified, you can set a new password. Choose a strong and secure password that hasn’t been used on your account before.
- Recovery without sufficient information: If you can’t provide enough information to verify your account immediately, keep trying. Google might offer additional questions or options after several attempts or after some time has passed.
- Follow additional instructions: If you successfully verify your identity, follow any further instructions from Google to regain access to your account.
The nice thing about Gmail is that you have unlimited attempts. They won’t lock you out, so you can continue to try. If you need additional help, visit their account recovery help page here.
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Kurt’s key takeaways
We’ve all been locked out of our accounts at one point or another. Luckily, most email platforms make it relatively simple to get back in, with security at the top of mind. That being said, storing your usernames and passwords somewhere safe (the old pen-and-paper method does the trick) so you don’t risk getting locked out. Of course, be sure to use secure password best practices whenever you can.
Have you ever been locked out of one of your email accounts to the point where you had to create a new account altogether? Let us know by writing us at Cyberguy.com/Contact.
For more of my tech tips and security alerts, subscribe to my free CyberGuy Report Newsletter by heading to Cyberguy.com/Newsletter.
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Technology
Apple’s latest iPad Mini is down to its lowest price to date
If you’re in the market for a highly portable tablet, Apple’s smallest tablet has fallen to its lowest price to date at multiple retailers. Right now, the latest iPad Mini is on sale at Amazon and Best Buy with Wi-Fi and 128GB of storage starting at $399 ($100 off). If you need more storage, you can also buy the step-up model with 256GB of storage for $499 ($100 off) or the 512GB variant for $699 ($100 off).
With its 8.3-inch screen and lightweight design, the latest iPad Mini is closer in size to the iPhone than any other tablet in Apple’s lineup. As a result, it’s easier to carry on the go and hold with one hand, making it an excellent option if you read a lot on your tablet. Its small size doesn’t come at the expense of performance, though. In fact, the onboard A17 Pro chip is snappier than the A14 Bionic chip found in the entry-level iPad, even if it’s not as speedy as the processors in the M4-powered iPad Pro or M2-powered Air.
Unlike the base iPad, the seventh-gen Mini supports Apple Intelligence, so you can take advantage of a host of AI-based features — such as AI-assisted summaries, Genmoji, ChatGPT, and the ability to erase unwanted objects in photos. It also supports the newer Apple Pencil Pro, along with Wi-Fi 6E and faster USB-C performance. They’re pretty iterative updates overall; however, they’re also a lot more appealing at $399 than they are at the tablet’s typical retail price of $499.
Technology
5-minute cleanup for your phone and computer
Digital junk piles up faster than clutter in real life. There are files you don’t need, all those random screenshots, apps you downloaded and used once, and blurry photos clogging up your camera roll.
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It all adds up, slowing your devices down and making everything feel messy. The good news? Cleaning it up is easier than you think. Let’s do a quick declutter that will make you say, “Ahhh, that feels better.”
Step 1: Update your devices
HOW TO (KINDLY) ASK PEOPLE NOT TO POST YOUR KIDS’ PHOTOS ON SOCIAL MEDIA
There are too many dangerous bugs out there to skip security patches.
- On a Windows PC, head to Settings > Windows Update.
- On a Mac, go to General > Software Update.
- On an Android, tap Settings > System > Software.
- On an iPhone, tap Settings > General > Software Update.
Start with your phone
- Apps are space hogs
Scroll through your app list and delete any you’re not using anymore. If it’s been months, you’re not going to use it. Trust me. And even if you do want it later, great, download it again.
YOUR SSN IS ON THE DARK WEB — HERE’S WHAT TO DO ABOUT IT
While you’re at it, move the apps you want to spend less time using (Instagram for me) off your phone’s home screen. You can hide the app or just move it to another page or folder.
On iPhone:
- Swipe left to get past all your app screens and open the App Library.
- To delete, touch and hold an app icon > Delete App > Delete to confirm.
On Android:
- Open the Google Play Store app, and tap your Profile icon.
- Tap Manage apps & devices > Manage.
- Select the name of the app you want to delete, then tap Uninstall.
TECH TIP: SAVE YOUR MEMORIES BEFORE IT’S TOO LATE
- There’s time for a quick photo cleanup
On iPhone or iPad, the Photos app makes this a breeze.
- Open your Photos app and select Albums.
- Scroll down and choose Duplicates. (Last time I checked, I had 2,933 duplicate photos and 49 videos!)
- Hit Select > Select all, then tap the Trash icon to delete them. You can also select Merge to combine your dupes into one great shot.
On an Android, open the Files by Google app, select Clean, then:
- Tap Confirm and free up > See junk files and select what you want to clear.
- When you’re ready, tap Clear > Clear. That’s all it takes to remove screenshots, memes, duplicates and other junk mixed in with your important photos.
Onto your computer
- Start with the desktop
Here’s the quick and dirty way. Create a new folder, then drag all the random files, screenshots and whatever else into it.
Pro tip: Sensitive documents have no place on your desktop. If you do insist on saving private docs locally, at least give a snoop a more challenging time by naming the folder something off-base like “Vacation Photos.” Be sure your computer automatically locks when you’re away and requires a password on startup, too.
Quick lock: For Windows, hit the Windows key + L. On a Mac, use Ctrl + Cmd + Q.
- Kick out programs you don’t need or use
They take up a decent amount of space, so regularly clear out anything you’re not using. Beyond that, outdated apps could put you at risk. By keeping old programs on your computer, you’re potentially leaving a door wide open for cybercriminals to slip in.
On a Windows PC:
- Click the Start button and look for the app or program. Press and hold (or right-click) the app and select Uninstall.
On a Mac:
- Click the Finder icon in the Dock, then Applications.
- If an app is in a folder, open it to look for an Uninstaller. Double-click it, then follow the onscreen instructions.
- If an app isn’t in a folder or doesn’t have an Uninstaller, drag it from the Applications folder to the Trash.
Don’t forget the outside
We’re aiming for quick, so let’s tackle those fingerprint-covered screens.
On your phone, remove the case and accessories. You want to reach every nook and cranny. For a computer monitor, dust the back top, sides and any ledges that collect dirt before you start cleaning.
A microfiber cloth works, but I prefer screen-cleaning wipes. They’re just so easy. Skip paper towels. They’re too rough for delicate jobs like this.
I always come back to this 210-pack of screen cleaning wipes. Use them on smartphones, tablets, monitors, TVs, remote controls and even glasses. They’re scratch-free and made with anti-static tissue that cleans without leaving behind streaks or lint.
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Technology
Meta is already working on Community Notes for Threads
Meta announced last week that it would be ditching fact-checkers in favor of X-like Community Notes, and self-described “leaker” Alessandro Paluzzi shared screenshots on Monday showing what the feature might look like in Threads.
Based on the screenshots, it appears you’ll be able to start the process of writing a Community Note from the three-dots menu on a post, which is where you can already access features like muting an account or reporting a post. Another screenshot shows that when you write a Community Note, your note will be anonymous.
A third screenshot appears to show an Instagram help center page about Community Notes that has a button to join a waitlist for the program. However, the layout of the page looks different from other live help center pages I can see right now.
Meta didn’t immediately reply to a request for comment.
Meta said last week that it plans to “phase in Community Notes in the US first over the next couple of months” and then “improve it over the course of the year,” but it hasn’t specified exactly when the feature might be available on Threads. My colleague Alex Heath reported Sunday that Community Notes “was not on the product roadmap before this week.”
In addition to the move to Community Notes, Meta said it’s also getting rid of “a number of restrictions” on topics like immigration and gender, and phasing “civil content” back into Facebook, Instagram, and Threads. Instagram boss Adam Mosseri published a video today showing how to set the amount of political content you see on Threads.
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