Technology
Lenovo worked with iFixit to make some ThinkPads easier to repair
While the ThinkBook Transparent Display laptop Lenovo showed off at MWC 2024 is just a proof of concept, the company also announced refreshed versions of several ThinkPads and ThinkBooks, as well as a few accessories.
That includes three refreshed ThinkPad T-series laptops: the ThinkPad T14 Gen 5, ThinkPad T14s Gen 5, and ThinkPad T16 Gen 3, all with Intel Core Ultra processors (or an AMD Ryzen 8040 option for the T14 Gen 5). All three get Lenovo’s Communication Bar, which extends a portion of the top bezel to house the camera and microphones, giving those laptops slimmer top bezels and taller display ratios. Lenovo previously added this feature to other ThinkPad laptops, like the X1 Carbon and X1 Nano.
The T-series keyboards also now have the same tactile markings, (homing bars) on the Fn, Insert, Enter, and volume keys as the ThinkPad X1 Carbon Gen 12 and ThinkPad X1 2-in-1 Gen 9 laptops to make typing more accessible to those who are visually impaired. Lenovo also broke with its long-standing tradition of putting the Fn key on the outer-most edge and swapped it with Ctrl, where the majority of laptop and keyboard manufactures put them. There’s a physical Microsoft Copilot key between right Alt and Ctrl, too, but Lenovo left the Windows Key alone. (Phew!)
Lenovo also collaborated with iFixit to make it easier to replace certain hardware components on the ThinkPad T14 Gen 5 and T16 Gen 3. This includes a move back to fully-socketed DIMM slots instead of soldered RAM, user-replaceable cable-free batteries (with fewer screws to remove them), and accessible SSD and wireless adapter slots.
For users who are super new to laptop repairs, the SSD and RAM slots are clearly marked, and Lenovo now includes QR codes inside the laptop body near each repairable component with instructional videos about the process. There are also indicators that point to the specific screws to remove if you’re looking to just replace the keyboard and trackpad.
There is one more ThinkPad laptop up Lenovo’s sleeve: the ThinkPad X12 Detachable Gen 2. We liked the first-gen a lot when it was released in April 2021; this upcoming version will have an Intel Core Ultra U processor, 32GB LPDDR5x soldered RAM, a 5MP front-facing webcam that supports Windows Hello, an 8MP outward-facing cam, and support for a 4G LTE wireless adapter.
Lenovo has made some adjustments to its ThinkBook 14 2-in-1 laptop, too, by shortening the key travel to 1.5mm and enlarging the touchpad. It also has new peripherals and accessories, including the ThinkVision M14t Gen 2 Mobile touch monitor and a USB-C Slim travel dock.
All Intel-configured ThinkPads hit stores starting April 2024, with pricing expected to start at $1,199. (The ThinkPad T14 Gen 5 AMD configuration will be available in May 2024, starting at $949.) The ThinkBook and USB-C dock arrive in March 2024, starting at $1,169 and $89.99, respectively. The portable monitor ($399) arrives in July 2024.
Technology
TikTok ban: all the news on the app’s shutdown and return in the US
After briefly going dark in the US to comply with the divest-or-ban law targeting ByteDance that went into effect on January 19th, TikTok quickly came back online. It eventually reappeared in the App Store and Google Play as negotiations between the US and China continued, and Donald Trump continued to sign extensions directing officials not to apply the law’s penalties.
Finally, in mid-December, TikTok CEO Shou Zi Chew told employees that the agreements to create TikTok USDS Joint Venture LLC, which includes Oracle, Silver Lake, and MGX as part owners, have been signed, and the deal is expected to close on January 22nd, 2026. His letter said that for users in the US, the new joint venture will oversee data protection, the security of a newly-retrained algorithm, content moderation, and the deployment of the US app and platform.
Read on for all the latest news on the TikTok ban law in the US.
Technology
Secret phrases to get you past AI bot customer service
NEWYou can now listen to Fox News articles!
You’re gonna love me for this.
Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice answers and drops you into an endless loop of menus and misunderstood prompts. Now what?
That’s not an accident. Many companies use what insiders call “frustration AI.” The system is specifically designed to exhaust you until you hang up and walk away.
Not today. (Get more tips like this at GetKim.com)
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Here are a few ways to bypass “frustration” AI bots. (Sebastian Kahnert/picture alliance via Getty Images)
Use the magic words
You want a human. For starters, don’t explain your issue. That’s the trap. You need words the AI has been programmed to treat differently.
Nuclear phrases: When the AI bot asks why you’re calling, say, “I need to cancel my service” or “I am returning a call.” The word cancel sets off alarms and often sends you straight to the customer retention team. Saying you’re returning a call signals an existing issue the bot cannot track. I used that last weekend when my internet went down, and, bam, I had a human.
Power words: When the system starts listing options, clearly say one word: “Supervisor.” If that doesn’t work, say, “I need to file a formal complaint.” Most systems are not programmed to deal with complaints or supervisors. They escalate fast.
Technical bypass: Asked to enter your account number? Press the pound key (#) instead of numbers. Many older systems treat unexpected input as an error and default to a human.
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“Supervisor” is one magic word that can get you a human on the other end of the line. (Neil Godwin/Future via Getty Images)
Go above the bots
If direct commands fail with AI, be a confused human.
The Frustration Act: When the AI bot asks a question, pause. Wait 10 seconds before answering. These systems are built for fast, clean responses. Long pauses often break the flow and send your call to a human.
The Unintelligible Bypass: Stuck in a loop? Act like your phone connection is terrible. Say garbled words or nonsense. After the system says, “I’m having trouble understanding you” three times, many bots automatically transfer you to a live agent.
The Language Barrier Trick: If the company offers multiple languages, choose one that’s not your primary language or does not match your accent. The AI often gives up quickly and routes you to a human trained to handle language issues.
Use these tricks when you need help. You are calling for service, not an AI bot.
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Long pauses and garbled language can also get you referred to a human. (iStock)
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Technology
The latest iPad Air is $400 for the first time and arrives by Christmas
If you have $400 and want an iPad, your options are usually kind of limited to either just the base iPad, or better yet, the latest iPad Mini — if it happens to be on sale when you’re shopping (it is now, but that’s not always the case). But right now, you should consider getting the 128GB version of Apple’s 11-inch iPad Air with the capable M3 processor. At Target, multiple colors of this model are $399.99, beating the previous low of $449.99 we’ve seen during large-scale deal events. Currently, no other retailer is matching this price. This sale ends Saturday night.
$400 is a sweet price for this model, as it debuted in early 2025 for $600. In terms of how it stacks up to other iPad models, Verge editor-at-large David Pierce said in his impressions that the M3 Air is “exactly what you think it is. Which is fine.” I know, that sounds like a back-handed compliment, but it’s been a while since iPads peaked in terms of utility, design, and fast performance. This one carries the torch in Apple’s tablet dominance, and its M3 processor means it’ll be a fantastic tablet for longer than any other iPad at the $400 price point. Read our in-depth impressions.
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