About five hours into Elon Musk’s testimony, I typed the following sentence into my notes: “I have never been more sympathetic to Sam Altman in my life.”
Technology
Is your next flight scheduled on a 737 Max 9 aircraft?
Hundreds of flight cancellations continue days after both Alaska Airlines and United Airlines cope with the mandatory grounding of the Boeing 737 Max 9 aircraft.
A Max 9 was involved in a midair incident when the plug covering a section designed for a door failed, leaving a gaping hole and sucking out parts of the adjacent seats.
Chances are that if a future flight is showing a 737 Max 9 aircraft type, your flight will be canceled.
As of Friday morning, there were 1,600-plus flight cancellations, according to FlightAware, although some attributed to weather conditions.
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Boeing 737 Max (Boeing)
Four ways to tell whether your flight is assigned the 737 Max 9 aircraft
Determining whether your upcoming flight is using a Boeing 737 Max 9 aircraft involves a few steps.
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1) Check your booking details: Start by reviewing your flight confirmation or booking details. Airlines often list the aircraft type on your ticket or itinerary. Look for terms like “Boeing 737 Max 9” or “B737 Max 9”.
Alaska Airlines itinerary showing Boeing 737-9 Max (Kurt “CyberGuy” Knutsson)
2) Visit the airline’s website or app: If the aircraft type isn’t specified in your booking details, visit the airline’s website. Search for your flight by entering the flight number or your booking reference. Many airlines provide detailed information about the aircraft, including the model.
ALASKA AIRLINES CANCELS ALL FLIGHTS ON BOEING 737-9 MAX AIRCRAFT THROUGH JAN. 13 AFTER MID-AIR DOOR BLOWOUT
3) Use flight-tracking websites: Websites like FlightAware or Flightradar24 can provide detailed information about specific flights, including the type of aircraft used. Enter your flight number on these platforms to see if your flight will be operated with a Boeing 737 Max 9. My new fave Flighty app alerts you when the aircraft type changes or a flight is going to be disrupted.
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4) Check the day of the flight: Sometimes, airlines may change the aircraft type last minute due to operational needs. Check the information screens at the airport, or ask at the gate to confirm the aircraft type on the day of your flight.
Woman at the airport checking information screens (Kurt “CyberGuy” Knutsson)
A Boeing 737-900 is not the same as a 737 Max 9 aircraft. In person, a 737 Max can be identified visually by the forward-mounted engines ahead of the wing and the notches on the back edge design of the engines.
Boeing 737 Max (Boeing)
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What to do when your flight on a 737 Max 9 is canceled
Both United and Alaska Airlines were affected by the FAA grounding and mandatory inspection of the Boeing 737 Max 9 aircraft equipped with a fuselage plug where the frame was originally designed for a door in a spot that’s about 12 rows aft of the wing.
I was scheduled to fly from LAX to Newark on Alaska Airlines this past Friday when my flight was canceled about 36 hours ahead of departure. Alaska sent me to their app to confirm or change the automatically rebooked itinerary, but it failed when I logged in, saying that change could not be made online.
Alaska Airlines app (Kurt “CyberGuy” Knutsson)
Alaska Airlines call center wait time eight hours, nine minutes
When I called Alaska Airlines, the recorded message said that wait times were eight hours, nine minutes on my recent trip. On another phone support line for the airline VIPs, of which I am not one, though I decided to dial in desperation, I was able to select an option to receive a callback, which did come a few hours later when I was able to speak with an Alaska representative.
By that time, I had chosen to book another flight on JetBlue at the last minute, having no confidence in their operational stability, and asked for a refund.
If I had not already rebooked on my own, I would have pushed for a direct flight on their partner American instead of the unreasonable 14-hour zigzag series of Alaska flights automatically selected for me by their recovery algorithm.
Chat to rebook is hit or miss
Alaska offers chat as an alternative to get customer support by texting 82008. But in my case, I received a text message after a considerable wait, saying that they were “unable to accept additional chats.”
Alaska Airlines text message (Kurt “CyberGuy” Knutsson)
You can send a text message to United Airlines at 800-UNITED-1 (800-864-8331). This service allows you to ask questions, get assistance and manage your bookings via text.
Social media direct messaging for help
United Airlines can be contacted through its social media channels, like X (@united) or Facebook, and it is fairly responsive to customer outreach. For Alaska Airlines on X, its handle is @AlaskaAir. Be sure to provide essential details like your flight number and booking reference, but avoid sharing sensitive personal information publicly.
Know your options before you reach out for rebooking help
Consider using every path to access the airline when you need help. If your flight is canceled on United or Alaska Airlines, know your options before reaching a representative to rebook. You may have more options than are offered on the airlines’ apps or websites.
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Best sites and apps to rescue your canceled flight
- Expertflyer is my go-to favorite site to see broad seat and flight inventory between cities.
- Flightsfrom.com shows all flights out of a particular departure airport, regardless of the carrier, which can come in handy when dealing with rebooking to suggest alternatives that are better than what the airline is suggesting to rebook you on.
Remember that airlines are very conscious of passenger concerns, especially regarding specific aircraft models like the Boeing 737 Max series. If you have concerns about flying on this aircraft, you can discuss them with the airline, and it might be able to accommodate your preferences, depending on its policies and the availability of alternative flights or aircraft.
Kurt’s key takeaways
Knowledge is key to avoiding travel disruptions related to the plagued 737 Max 9 aircraft. Be ready with the right tech travel apps and tools before heading to the airport. Smart travel apps can alert you to trouble before it happens, giving you a chance to solve a problem before it becomes yours.
What are your thoughts on the Boeing 737 Max 9 aircraft and its safety issues? Would you fly on one if you had the choice? Let us know by writing us at Cyberguy.com/Contact.
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Autonomous vehicles roving California’s roads will no longer be immune to traffic tickets starting on July 1st. New regulations announced by the California DMV this week allow law enforcement to give AV manufacturers a “notice of AV noncompliance” when one of their cars commits a traffic violation, like running a red light or failing to stop for school buses.
The updated regulations come after years of viral traffic violations and multiple safety investigations involving robotaxis. Tesla’s Full Self-Driving (FSD) system is also under investigation for running red lights and driving in the wrong direction. Now, driverless vehicle companies can get cited for those violations, at least in California.
California’s new regulations could also help prevent driverless cars from getting in the way during emergencies, like an incident in San Francisco last year when Waymos blocked traffic during a power outage. AV companies will now have to answer first-responder calls within 30 seconds and must allow emergency responders to “issue electronic geofencing directives,” which will block AVs from entering active emergency areas. Any driverless cars already in the area will have to leave.
The new regulations also allow AV companies to test and deploy heavy-duty autonomous trucks and include “licensing qualifications and permitting and training requirements for remote drivers and assistants.”
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Inside Meta, the parent company of Facebook, Instagram and WhatsApp, employees’ everyday clicks, shortcuts and screen habits are now part of how the company trains its artificial intelligence systems.
Meta has started rolling out internal software that tracks how employees use their computers, including how they move through apps and complete routine tasks. The company says this data will help build smarter AI tools, but it also raises new questions about how far workplace monitoring should go.
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Inside Meta, employee computer habits are becoming training data as the company pushes deeper into AI-powered workplace automation. (Unknown)
What Meta’s employee tracking tool actually does
The system is called the Model Capability Initiative, or MCI. It runs on work apps and websites used by employees.
Here is what it tracks:
- Mouse movements and clicks
- Keystrokes and keyboard shortcuts
- Navigation behavior like dropdown selections
- Occasional screenshots of what is on screen
Meta says the idea is simple. If AI is supposed to act like a human using a computer, it needs real examples of how people actually work.
“If we’re building agents to help people complete everyday tasks using computers, our models need real examples of how people actually use them – things like mouse movements, clicking buttons, and navigating dropdown menus,” a Meta spokesperson told CyberGuy. “To help, we’re launching an internal tool that will capture these kinds of inputs on certain applications to help us train our models. There are safeguards in place to protect sensitive content, and the data is not used for any other purpose.”
The company insists that data collected through this tool is used only for model training, not for employee performance reviews, and managers do not have access to it. Company devices were already subject to monitoring, and this isn’t unique to Meta.
Why Meta is collecting employee data for AI
Meta isn’t collecting this information just for insight. It is feeding it into a broader push to build artificial intelligence agents that can handle work tasks. In an internal memo, Meta’s CTO Andrew Bosworth described a future where AI agents do most of the work while humans guide and review.
The company is already reorganizing around that idea. Internal programs like “AI for Work,” now called the Agent Transformation Accelerator, are designed to bring AI into daily workflows across teams.
Meta believes this approach will make operations faster and more efficient. The trade-off is that human work becomes training data for the systems that may replace parts of it.
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Meta is rolling out a workplace tracking tool that records employee clicks, keystrokes and screen activity to help train its AI systems. (Joan Cros/NurPhoto via Getty Images)
Privacy concerns around Meta’s employee tracking
Workplace monitoring has been around for years, but this takes it a step further. For example, tracking keystrokes and clicks in real time creates a level of oversight that companies have more often used with gig workers than office employees. As a result, employers can now watch day-to-day activity more closely.
At the same time, a legal gray area exists. In the United States, companies generally have broad authority to monitor employees as long as they provide notice. Because of that, employers have significant room to expand how they collect data.
However, outside the U.S., the rules can be stricter, and some regions place tighter limits on how companies collect and use employee data.
Even so, knowing someone is tracking your activity at this level can change how you work, how you communicate and how much autonomy you feel on the job.
How this fits into the broader AI job shift
Meta is hardly alone in pushing toward automation. Companies across Silicon Valley are investing heavily in AI systems that can write code, organize data and assist with decision-making. At the same time, many are cutting jobs or reshaping roles.
Meta plans to reduce its workforce by about 10 percent globally. Amazon has also trimmed tens of thousands of corporate roles in recent months.
The message is clear. AI has evolved beyond a tool that helps employees. It is increasingly positioned as a replacement for certain types of work.
JOBS THAT ARE MOST AT RISK FROM AI, ACCORDING TO MICROSOFT
Meta says its new internal monitoring tool will improve AI agents, but the program is also raising fresh concerns about employee privacy. (Donato Fasano/Getty Images)
What this means to you
Even if you do not work at Meta, this shift has wider implications. First, workplace monitoring is expanding beyond factories and delivery jobs into office environments. That could become standard across industries.
Second, your everyday work habits may become valuable data. Companies are realizing that human behavior is one of the most useful training resources for AI.
The line between assisting and replacing workers is getting thinner. Tools that start as helpers often evolve into something more autonomous over time.
If your job involves repetitive computer tasks, it is worth paying attention to how AI is being trained to handle them.
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Kurt’s key takeaways
Meta’s move marks a turning point. AI no longer relies only on public data or curated datasets. It now learns directly from how people work in real time. That shift raises practical questions about productivity and efficiency. It also brings deeper concerns about privacy, control and the future role of human workers. Companies argue they need this data to build better tools. At the same time, employees now help train systems that could eventually replace parts of their roles.
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If your daily work became training data for AI that could eventually do your job, would you be comfortable with that? Let us know by writing to us at CyberGuy.com.
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Musk’s direct testimony was an improvement over yesterday — even if his lawyer kept asking leading questions to cue him in how to answer. But that memory was immediately obliterated by an absolutely miserable cross-examination. For hours, Musk refused to answer yes or no questions with yes or no, occasionally “forgot” things he’d testified to in the morning, and scolded defense lawyer William Savitt. I watched a few jury members glance at each other. During one testy exchange, one woman was rubbing her head. Me too, babe.
Even the judge, who at times prompted Musk to answer “yes” or “no,” was having a bad time. “He was at times difficult,” said Yvonne Gonzalez Rogers after Musk after the jury left the room. (At one point, when she’d cut off his argumentative answer, she got the biggest laugh of the day.) “Part of management from my perspective is just to get through testimony.”
“I don’t yell at people,” Musk said
Musk spent a lot of yesterday painting this heroic picture of himself, and this morning, near the end of his direct examination, said, “I don’t lose my temper,” and “I don’t yell at people.” He said he might have called someone a “jackass,” but only in the spirit of saying something like, “don’t be a jackass.”
Immediately afterward, Savitt baited him into being petty, irritating, and generally hard to deal with. At one point, we all watched Musk lose his temper. He spent hours quibbling over simple questions. Again and again, Savitt referred back to Musk’s deposition, where he’d answered questions slightly differently, calling Musk’s accounts into question. Even if the average juror didn’t think he was lying, he was certainly inconsistent.
Savitt’s cross-examination left the distinct impression that Musk quit his quarterly payments to OpenAI because he wasn’t going to get full control of the company, then tried to kneecap it and fold it into Tesla. Initially, Musk wanted four board seats and 51 percent of the shares. The other co-founders would get three seats, together, to be voted on by shareholders (including other employees). Though Musk said that the eventual plan was to expand to 12 seats, it was obvious that Musk had full control on the initial board of seven.
When Musk didn’t get what he wanted, he pulled the plug on his funding commitment and hired Andrej Karpathy, OpenAI’s second-best engineer, to Tesla in 2017. Despite his fiduciary duty to OpenAI as a board member, he did not try to get Karpathy to stay at OpenAI when he said he heard Karpathy wanted to leave. (“I think people should have a right to work where they want to work,” Musk said on the stand.)
“In my and Andrej’s opinion, Tesla is the only path that could even hope to hold a candle to Google.”
By 2018, Musk was saying that OpenAI had no path forward with its current structure, declaring it was on “a path of certain failure” in emails to Ilya Sutskever and Greg Brockman. His proposed solution was to merge Tesla and OpenAI. “In my and Andrej’s opinion, Tesla is the only path that could even hope to hold a candle to Google,” Musk said. The plan never came to fruition, and Musk resigned from OpenAI’s board that year.
As early as 2016, Musk had his own concerns about OpenAI as a non-profit. In an email to a colleague at Neuralink, he wrote “Deepmind is moving very fast. I am concerned that OpenAI is not on a path to catch up. Setting it up as non-profit might, in hindsight, have been the wrong move. Sense of urgency is not as high.”
Asked about this, Musk said he was just speculating. Savitt said, “Those are your words, yes or no?”
“You mostly do unfair questions.”
Musk replied, “This is a hypothetical.”
Savitt said, “So you thought it might have been a wrong move? That’s what you said?”
Getting Musk to put any of that on the record was intensely difficult. He refused repeatedly to answer questions like whether he knew cutting off OpenAI donations would create financial pressure, or whether he’d asked Karpathy to stay at OpenAI. He accused Savitt of asking questions that were “designed to trick me,” and we got multiple versions of this:
Musk: You mostly do unfair questions
Savitt: I am trying to put the questions as fairly as I can. I am doing my best.
Musk: That’s not true.
Musk was trying to make this as painful as possible for Savitt, but he also made it as painful as possible for everyone else, including the jury. Watching him simply refuse to answer questions during cross he’d easily answered during direct was annoying. Watching him refuse to admit he understood the nature of linear time — and therefore the fact that he was still a director of OpenAI’s board before he resigned in 2018 — was infuriating. It made him look dishonest.
“I’d lost trust in Altman and I was concerned they were really trying to steal the charity.”
Musk’s basic, oft-repeated story during this week’s testimony has been that OpenAI is “stealing a charity” and “looting a non-profit.” He maintains that he was all right with some limited for-profit activity, but not anything that would overshadow OpenAI’s nonprofit work and constitute “the tail wagging the dog” — another phrase he reached for, over and over, like a security blanket. In direct testimony, he painted himself as a trusting “fool” who had believed the wily promises of Sam Altman and his cohort: “I gave them $38 million of essentially free funding, which they used to create an $800 billion for-profit company,” he lamented. His own lawyer’s questioning wrapped up with Musk being purportedly blindsided by a multibillion-dollar deal with Microsoft.
“I’d lost trust in Altman and I was concerned they were really trying to steal the charity,” Musk said. “It turned out to be true.”
“I said I didn’t look closely! I read the headline!”
On cross examination, Musk would barely even explain how much he bothered to learn about OpenAI’s operations before suing over them a few years later. When OpenAI proposed a for-profit arm around 2018, he got an email outlining the proposed corporate structure. On the stand, he said he’d only read the very first section of it,, which said that contributors should consider the investments as donations that may have no return. “I read the highlighted box with ‘important warning,’” Musk said.
Savitt asked Musk if he’d raised any objection to the structure then, when he’d received the documents. Musk said that he didn’t read beyond that first box.
Musk: I didn’t read the fine print.. We’re going into the fine print of this document.
Savitt: It’s a four-page document.
Musk then said he hadn’t read beyond taking this in the “spirit of a donation.” And then we got the deposition, where Musk said, “I don’t think I read this term sheet… I’m not sure I actually read this term sheet… I did not closely look at this term sheet.” Savitt pointed out that nowhere in the deposition did Musk say he’d read the first paragraph and Musk, raising his voice and effectively undermining his claims from the morning that he doesn’t lose his temper (lol) or yell at people (lmao), said, “I said I didn’t look closely! I read the headline!”
Imagine having to deal with this man as your cofounder. I think I would sooner open a vein.
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