Technology
How to spot wallet verification scam emails
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Recently, you may have received alarming emails like the one below from “sharfharef” titled “Wallet Verification Required” that uses the MetaMask logo and branding.
These messages warn you to verify your wallet by following a link, but scammers use emails like this to steal your crypto information.
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FBI WARNS EMAIL USERS AS HOLIDAY SCAMS SURGE
Scam emails posing as MetaMask alerts are tricking users into revealing their crypto wallet details. (Photographer: Wei Leng Tay/Bloomberg via Getty Images)
What is MetaMask and why scammers love it
MetaMask is a popular crypto wallet and browser extension that lets you store tokens and connect to blockchain apps on networks such as Ethereum. Because MetaMask is widely known and trusted, criminals impersonate it in phishing campaigns that ask users to “verify” wallets and then harvest recovery phrases or keys.
What makes this email a wallet verification scam
The scam email copies MetaMask visuals and even routes through a Zendesk address to look more professional, yet the “Verify Wallet Ownership” button points to an unrelated domain that has nothing to do with MetaMask. That mismatch between branding and destination is a major red flag in crypto phishing attacks. It also relies on classic pressure tactics and vague corporate language. The body reads:
Dear Valued User,
As part of our ongoing commitment to account security, we require verification to confirm ownership of your wallet.
This essential security measure helps protect your assets and maintain the integrity of our platform.
Action Required By: December 03, 2025
Your prompt attention to this verification will help ensure uninterrupted access to your account and maintain the highest level of security protection.
Phrases like “Dear Valued User,” “essential security measure” and “Action Required By” are common in phishing emails that pretend to be MetaMask and threaten restrictions if you do not comply. Genuine MetaMask support will direct you to metamask.io or official apps and will never ask you to reveal your secret recovery phrase through a link in an unsolicited email.
In this case, the message even claims to come from “МеtаМаsk.io (Support@МеtаМаsk.io)”
Why mention Zendesk can be misleading
Zendesk is a legitimate customer support platform that many companies use to manage tickets and notifications. Scammers sometimes route fake alerts through such services or spoof similar addresses, so messages look like real support tickets, which can fool users who associate Zendesk branding with trust.
In this case, the presence of a Zendesk-style address does not make the message safe because the link still leads away from MetaMask’s official website and asks you to react to manufactured urgency.
NEW EMAIL SCAM USES HIDDEN CHARACTERS TO SLIP PAST FILTERS
Phishing messages urging MetaMask “wallet verification” direct victims to fake websites that steal recovery phrases. (Photo by Morteza Nikoubazl/NurPhoto via Getty Images)
Steps to stay safe from wallet verification scam emails
Taking the right precautions can protect your digital wallet and personal data from scammers.
1) Do not click suspicious links and use strong antivirus software
Avoid clicking buttons or links in unexpected wallet verification emails, even if they show the MetaMask logo. Instead, open your browser and type metamask.io yourself or use the official mobile app to check for any real alerts. Also, install strong antivirus software to detect malicious links, fake sites or malware that tries to capture your keystrokes.
The best way to safeguard yourself from malicious links that install malware, potentially accessing your private information, is to have strong antivirus software installed on all your devices. This protection can also alert you to phishing emails and ransomware scams, keeping your personal information and digital assets safe.
Keep it updated so it can block new phishing infrastructure and known scam domains.
Get my picks for the best 2025 antivirus protection winners for your Windows, Mac, Android and iOS devices at Cyberguy.com.
2) Use official websites only
Always confirm that the address bar shows MetaMask’s official domain or your wallet provider’s genuine site before you sign in. If an email link sends you to a domain that looks odd, close it immediately.
3) Keep your credentials private
Never enter your secret recovery phrase, password or private keys on a site you reached by email. MetaMask support will not ask for that information, and anyone who gets it can empty your wallet.
4) Enable two-factor authentication
Turn on two-factor authentication (2FA) wherever your exchange or related accounts support it, since codes from an app or key add a barrier even if a password leaks. Store backup codes safely offline, so criminals cannot reach them.
REAL APPLE SUPPORT EMAILS USED IN NEW PHISHING SCAM
Criminals are spoofing Zendesk-style addresses to make fraudulent MetaMask support emails appear legitimate. (Photo by Felix Zahn/Photothek via Getty Images)
5) Use a data removal service
Data removal services can help reduce exposed personal details from data broker sites that attackers use to target victims by name and email. Less exposed information makes it harder for phishers to craft convincing wallet alerts tailored to you.
While no service can guarantee the complete removal of your data from the internet, a data removal service is really a smart choice. They aren’t cheap, and neither is your privacy. These services do all the work for you by actively monitoring and systematically erasing your personal information from hundreds of websites. It’s what gives me peace of mind and has proven to be the most effective way to erase your personal data from the internet. By limiting the information available, you reduce the risk of scammers cross-referencing data from breaches with information they might find on the dark web, making it harder for them to target you.
Check out my top picks for data removal services and get a free scan to find out if your personal information is already out on the web by visiting Cyberguy.com.
Get a free scan to find out if your personal information is already out on the web: Cyberguy.com.
6) Mark suspicious emails
Mark any fake MetaMask messages as spam or phishing in your inbox so filters learn to block similar attacks. You can also report phishing attempts through MetaMask and your email provider to help protect other users.
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Kurt’s key takeaways
Emails like the one from “sharfharef” use MetaMask’s trusted name, polished design and alarming language to push you into clicking before you think. When you slow down, check the sender, read the wording and confirm the website address, you strip scammers of their biggest advantage, which is panic.
What questions do you still have about protecting your digital accounts and crypto wallets that you want us to answer in a future article? Let us know by writing to us at Cyberguy.com.
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Copyright 2025 CyberGuy.com. All rights reserved.
Technology
Meta is stopping teens from chatting with its AI characters
Meta is “temporarily pausing” the ability for teens to chat with its AI characters as it develops a “new version” of the characters that will offer a “better experience.” The company made the announcement in an update to a blog post from October where the company had detailed more parental controls for teen AI use. The change blocking teens from accessing the characters will go into effect “starting in the coming weeks.”
”Since we announced our plans to build parental controls for AI characters in October, we started developing a new iteration of AI characters generally (i.e. for both adults and teens),” spokesperson Sophie Vogel tells The Verge. “Rather than building the parental controls twice (for the current AI characters and the new iteration of AI characters) we’re pausing teen access to the current version while we focus on the new iteration. When that new iteration is available for teens, it will come with parental controls.”
According to TechCrunch, “Meta said that it heard from parents that they wanted more insights and control over their teens’ interactions with AI characters, which is why it decided to make these changes.”
In October, Meta announced that parents would be able to block their teens’ access to one-on-one conversations with its AI characters, block their teens from talking with specific AI characters, and share insights with parents on the topics their teens discuss with Meta’s AI characters and its AI assistant. The original plan was to roll out those controls early this year.
Last year, also in October, Meta changed Instagram teen accounts to allow teens to be able to see content that’s reflective of what might be shown in a movie rated for people that are 13 or older.
Update, January 23rd: Added information from a Meta spokesperson.
Technology
Ransomware attack exposes Social Security numbers at major gas station chain
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Cybercriminals are happy to target almost any industry where data can be stolen. In many cases, less prepared and less security-focused companies are simply easier targets.
A recent ransomware attack on a company tied to dozens of gas stations across Texas shows exactly how this plays out. The incident exposed highly sensitive personal data, including Social Security numbers and driver’s license details, belonging to hundreds of thousands of people.
The breach went undetected for days, giving attackers ample time to move through internal systems and steal sensitive data. If you’ve ever paid at the pump or shopped inside one of these convenience stores, this is the kind of incident that should make you stop and pay attention.
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What happened in the Gulshan ransomware attack
According to a disclosure filed with the Maine Attorney General’s Office, Gulshan Management Services, Inc. reported a cybersecurity incident that impacted more than 377,000 individuals. Gulshan is linked to Gulshan Enterprises, which operates around 150 Handi Plus and Handi Stop gas stations and convenience stores across Texas.
WINDOWS 10 USERS FACE RANSOMWARE NIGHTMARE AS MICROSOFT SUPPORT ENDS IN 2025 WORLDWIDE
The company says it detected unauthorized access to its IT systems in late September. Investigators later determined that attackers had been inside the network for roughly ten days before anyone noticed. The intrusion began with a phishing attack, a reminder of how a single deceptive email can still open the door to massive breaches.
Ransomware attacks don’t just hit tech companies. Retailers like gas stations store sensitive customer and employee data that criminals actively target. (Kurt “CyberGuy” Knutsson)
During that window, the attackers accessed and stole personal data, then deployed ransomware that encrypted files across Gulshan’s systems. The compromised information includes names, contact details, Social Security numbers and driver’s license numbers. That combination is especially dangerous, since it can be used for identity theft, account takeovers and fraud that may surface months or even years later.
Why the lack of a ransomware claim still matters
So far, no known ransomware group has publicly taken credit for the attack. That might sound like good news, but it does not necessarily change the risk for affected individuals. In many ransomware cases, silence can mean one of two things. Either the attackers have not yet posted stolen data publicly, or the victim company may have resolved the incident privately.
Gulshan’s filing states that it restored its systems using known-safe backups. That detail often suggests a company chose to rebuild rather than negotiate with attackers. Even so, once data has been copied out of a network, there is no way to pull it back. Whether or not the stolen information ever appears online, the exposure alone puts affected people at long-term risk.
This incident also highlights a recurring pattern. Retail and service businesses handle huge volumes of personal data but often rely on legacy systems and frontline employees who are prime phishing targets. Gas stations may not feel like obvious hacking targets, but their payment systems, loyalty programs and HR databases make them valuable all the same.
We reached out to Gulshan Management Services for comment regarding the breach, but did not receive a response before our deadline.
A customer pumps gas at a gas station on Feb. 13, 2025, in Austin, Texas. (Brandon Bell/Getty Images)
10 steps you can take to protect yourself after a breach like this
If your information was exposed in this breach or any similar ransomware incident, there are concrete steps you can take to reduce the fallout.
1) Monitor your credit and identity closely
If the company offers free credit monitoring or identity protection, enroll in it. These services can alert you early if someone tries to open accounts or misuse your identity. If nothing is offered, consider signing up for a reputable identity theft protection service on your own.
Identity Theft companies can monitor personal information like your Social Security Number (SSN), phone number, and email address and alert you if it is being sold on the dark web or being used to open an account. They can also assist you in freezing your bank and credit card accounts to prevent further unauthorized use by criminals.
See my tips and best picks on how to protect yourself from identity theft at Cyberguy.com.
2) Consider a personal data removal service
The less of your information that’s floating around data broker sites, the harder it is for criminals to target you. Data removal services can help reduce your digital footprint over time.
While no service can guarantee the complete removal of your data from the internet, a data removal service is really a smart choice. They aren’t cheap, and neither is your privacy. These services do all the work for you by actively monitoring and systematically erasing your personal information from hundreds of websites. It’s what gives me peace of mind and has proven to be the most effective way to erase your personal data from the internet. By limiting the information available, you reduce the risk of scammers cross-referencing data from breaches with information they might find on the dark web, making it harder for them to target you.
Even when no ransomware group claims responsibility, stolen data can still fuel identity theft, fraud, and account takeovers long after a breach occurs. (Kurt “CyberGuy” Knutsson)
Check out my top picks for data removal services and get a free scan to find out if your personal information is already out on the web by visiting Cyberguy.com.
Get a free scan to find out if your personal information is already out on the web: Cyberguy.com.
3) Use a password manager
A password manager helps you create and store unique passwords for every account. If attackers try to reuse stolen data to break into your online accounts, strong, unique passwords can stop that attempt cold.
Next, see if your email has been exposed in past breaches. Our No. 1 password manager pick includes a built-in breach scanner that checks whether your email address or passwords have appeared in known leaks. If you discover a match, immediately change any reused passwords and secure those accounts with new, unique credentials.
FIBER BROADBAND GIANT INVESTIGATES BREACH AFFECTING 1M USERS
Check out the best expert-reviewed password managers of 2026 at Cyberguy.com.
4) Turn on two-factor authentication (2FA) everywhere possible
2FA adds an extra barrier, even if someone has your personal details. Prioritize email, banking, cloud storage, and shopping accounts, since those are often targeted first.
5) Install and keep a strong antivirus software running
Strong antivirus software can help detect phishing attempts, malicious downloads, and suspicious activity before it turns into a full compromise. Keep real-time protection enabled and don’t ignore warnings.
The best way to safeguard yourself from malicious links that install malware, potentially accessing your private information, is to have strong antivirus software installed on all your devices. This protection can also alert you to phishing emails and ransomware scams, keeping your personal information and digital assets safe.
Get my picks for the best 2026 antivirus protection winners for your Windows, Mac, Android and iOS devices at Cyberguy.com.
6) Watch for phishing and follow-up scams
After breaches like this, scammers often send fake emails or texts pretending to be the affected company or a credit monitoring service. Slow down, verify messages independently, and never click links you weren’t expecting.
7) Review your credit reports regularly
Check your reports from all major credit bureaus for unfamiliar accounts or inquiries. You’re entitled to free reports, and catching issues early makes them much easier to fix.
8) Freeze your credit to stop new accounts from being opened
If criminals expose your Social Security number, place a credit freeze as soon as possible. A credit freeze blocks lenders from opening new accounts in your name, even when thieves have your personal details. The credit bureaus offer freezes for free, and you can temporarily lift one when you apply for credit yourself. This step stops identity theft before it starts, instead of alerting you after the damage is done. If you prefer not to freeze your credit, place a fraud alert instead. A fraud alert tells lenders to verify your identity before approving credit, which adds another layer of protection.
To learn more about how to do this, go to Cyberguy.com and search “How to freeze your credit.”
In the Gulshan attack, hackers spent days inside internal systems, stealing personal data before deploying ransomware that locked down files. (Silas Stein/picture alliance via Getty Images)
9) Protect yourself from tax refund fraud with an IRS Identity Protection PIN
When Social Security numbers are stolen, tax fraud often follows. Criminals can file fake tax returns in your name to steal refunds before you ever submit your paperwork. An IRS Identity Protection PIN (IP PIN) helps prevent this by ensuring only you can file a tax return using your SSN. It’s a simple but powerful safeguard that can block a common form of identity theft tied to data breaches.
10) Lock down existing bank and financial accounts
Don’t just watch for new fraud, proactively secure the accounts you already have. Enable alerts on bank and credit card accounts for large transactions, new payees, or changes to contact information. If your SSN or driver’s license number was exposed, consider calling your bank to ask about additional protections or account notes. Acting early can prevent small issues from becoming major financial problems.
Kurt’s key takeaway
Your personal data doesn’t just live with banks and hospitals. Retailers, gas stations, and convenience store operators also hold information that can cause real harm if it falls into the wrong hands. When attackers get in through something as simple as a phishing email and stay undetected for days, the damage can spread fast. You can’t prevent these breaches yourself, but you can limit how much power stolen data gives criminals by locking down your accounts and staying alert.
Do you think everyday businesses like gas stations take cybersecurity seriously enough? Let us know by writing to us at Cyberguy.com.
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Copyright 2026 CyberGuy.com. All rights reserved.
Technology
The TikTok deal is done, finally
TikTok USDS Joint Venture’s mandate is to secure U.S. user data, apps and the algorithm through comprehensive data privacy and cybersecurity measures. It will safeguard the U.S. content ecosystem through robust trust and safety policies and content moderation while ensuring continuous accountability through transparency reporting and third-party certifications.
Data Protection: U.S. user data will be protected by USDS Joint Venture in Oracle’s secure U.S. cloud environment. The Joint Venture will operate a comprehensive data privacy and cybersecurity program that is audited and certified by third party cybersecurity experts. The program will adhere to major industry standards, including the National Institute of Standards and Technology (NIST) CSF and 800-53 and ISO 27001 as well as the Cybersecurity & Infrastructure Security Agency (CISA) Security Requirements for Restricted Transactions.
Algorithm Security: The Joint Venture will retrain, test, and update the content recommendation algorithm on U.S. user data. The content recommendation algorithm will be secured in Oracle’s U.S. cloud environment.
Software Assurance: The Joint Venture will secure U.S. apps through software assurance protocols, and review and validate source code on an ongoing basis, assisted by its Trusted Security Partner, Oracle.
Trust & Safety: The Joint Venture will safeguard the U.S. content ecosystem and have decision-making authority for trust and safety policies and content moderation.
TikTok USDS Joint Venture has three managing investors, Silver Lake, Oracle and MGX, each holding 15%. Completing the full consortium of investors are: Dell Family Office, the investment firm of Michael Dell, Founder, Chairman and CEO of Dell Technologies; Vastmere Strategic Investments, LLC, an affiliate of Susquehanna International Group, LLP; Alpha Wave Partners; Revolution; Merritt Way, LLC controlled and managed by partners of Dragoneer; Via Nova, an affiliate of General Atlantic; Virgo LI, Inc., investment arm of a foundation established by Yuri and Julia Milner in support of science; and NJJ Capital, the family office of Xavier Niel, a French entrepreneur and pioneer in telecommunications. ByteDance retains 19.9% of the Joint Venture.
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