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Be aware of extortion scam emails claiming your data is stolen

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Be aware of extortion scam emails claiming your data is stolen

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You open your inbox and see a message that instantly makes your stomach drop. Someone claims they have your passwords, your files, your credit card details and your entire digital life. They say they will sell everything on the dark web unless you pay them quickly.

One reader, Bobby D, wrote to us after receiving a message exactly like this.

“I received the attached email, and I’m wondering what to do. I have the capability to mark it as Spam with my email provider, Earthlink. Because of its threatening nature, is there any other type of action you can recommend? I was wondering if just designating as spam, there really would be no deterrence for the sender?”

It feels personal. It feels urgent. And it feels terrifying. Then you actually read the email. “I have your complete personal information… I will send this package to dark net markets… Or you can buy it from me for 1000 USD in Bitcoin…”

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If this looks familiar, you are not alone. This exact extortion scam email is hitting inboxes everywhere right now.

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Extortion scam emails often claim hackers stole your data and demand bitcoin, but they rarely include any real proof.  (Kurt “CyberGuy” Knutsson)

Why this extortion email is a scam

At first glance, the message sounds confident and detailed. That is intentional. Once you slow down, the warning signs are obvious.

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No proof of compromise

The sender claims they stole everything but provides no real evidence. There are no screenshots, no passwords and no files attached. Scammers rely on fear, not facts.

Vague language and sloppy writing

Phrases like “a multitude of files” and “your devices” sound dramatic but say nothing specific. Real breaches include details. Scams stay vague.

Bitcoin demand and urgency

Any email demanding bitcoin while warning you not to tell anyone follows a classic scam formula. Legitimate companies do not operate this way.

Mass sent message

This email is not personal. It is part of a large campaign sent to thousands of addresses at once. The goal is to scare a few people into paying.

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These messages rely on fear and urgency to push people into acting before they have time to think. (Annette Riedl/picture alliance via Getty Images)

How scammers got your email address

Here is the uncomfortable truth. Your email address likely appeared in an old data breach somewhere online. That does not mean your computer, phone or accounts are hacked. Scammers buy leaked email lists, then send threatening messages in bulk. Even one payment makes the entire operation profitable. They are playing the odds, not targeting you.

What to do right now

If you receive an email like this, here is the correct response.

Step 1: Do not reply

Responding confirms your address is active and can lead to more threats.

Step 2: Do not send money

Paying does not make you safer. It only signals that the scam worked.

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Step 3: Mark it as spam or phishing

Flagging the email in EarthLink or any provider helps train spam filters. It reduces how often these messages reach you and others.

Step 4: Delete the message

Once it is reported, remove it and move on. To Bobby’s question, yes, marking it as spam absolutely helps. It does not stop the sender directly, but it protects you and others from future scams.

APPLE APP PASSWORD SCAM EMAIL WARNING

Slowing down and verifying information independently is often all it takes to break the scam’s grip. (Kurt “CyberGuy” Knutsson)

Ways to stay safe from extortion scam emails

You cannot stop scammers from trying. You can stop them from succeeding. These steps reduce risk and remove the fear factor.

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1) Use unique passwords for important accounts

Reused passwords make old data breaches more dangerous. A password manager helps you create and store strong, unique passwords.

Next, see if your email has been exposed in past breaches. Our No. 1 password manager (see Cyberguy.com) pick includes a built-in breach scanner that checks whether your email address or passwords have appeared in known leaks. If you discover a match, immediately change any reused passwords and secure those accounts with new, unique credentials.

Check out the best expert-reviewed password managers of 2026 at Cyberguy.com.

2) Turn on two-factor authentication

Two-factor authentication (2FA) adds a second layer of protection even if a password leaks.

3) Keep devices and software updated

Updates close security gaps scammers rely on. Automatic updates offer the strongest protection.

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4) Remove your personal data from the web

Data removal services help limit how much personal information scammers can find and misuse. By limiting the information available, you reduce the risk of scammers cross-referencing data from breaches with information they might find on the dark web, making it harder for them to target you.

Check out my top picks for data removal services and get a free scan to find out if your personal information is already out on the web by visiting Cyberguy.com

Get a free scan to find out if your personal information is already out on the web: Cyberguy.com

5) Avoid links and use strong antivirus protection

Never click links in threatening emails. Strong antivirus software helps block malicious sites and fake support pages. The best way to safeguard yourself from malicious links that install malware, potentially accessing your private information, is to have strong antivirus software installed on all your devices. This protection can also alert you to phishing emails and ransomware scams, keeping your personal information and digital assets safe.

Get my picks for the best 2026 antivirus protection winners for your Windows, Mac, Android and iOS devices at Cyberguy.com

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6) Slow down when messages create urgency

Scam emails rely on panic and speed. Pausing to verify removes their power.

7) Reporting still matters even if it feels pointless

Many people wonder if marking these emails as spam does anything at all. It does. Spam reports help email providers identify patterns, block sender networks and reduce future scam attempts. You may not stop the individual scammer, but you help protect everyone else.

Kurt’s key takeaways

Extortion scam emails succeed because they hijack fear. They want you to act fast, alone and without thinking. The moment you pause, question the message and verify safely, the threat collapses. No stolen files. No hacked devices. Just a recycled script designed to scare. If you received one of these emails, you did the right thing by stopping and asking.

Have you ever received a threatening email that made your heart race before you realized it was a scam? What helped you spot it, or what would you do differently next time? Let us know by writing to us at Cyberguy.com

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Get my best tech tips, urgent security alerts and exclusive deals delivered straight to your inbox. Plus, you’ll get instant access to my Ultimate Scam Survival Guide — free when you join my CYBERGUY.COM newsletter. 

Copyright 2026 CyberGuy.com. All rights reserved. 

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Skullcandy’s bass-boosting Crusher headphones now come with Bose’s ANC

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Skullcandy’s bass-boosting Crusher headphones now come with Bose’s ANC

Skullcandy announced a new version of its Crusher wireless headphones today featuring a few of Bose’s audio technologies including its QuietControl ANC and head-tracking spatial audio. The Crusher headphone line differentiates itself from the competition through the use of both full-range and dedicated bass drivers in each ear cup to boost deeper frequencies. Skullcandy admits that approach can result in a loss of audio quality when the bass is heavily boosted, but its new Crusher 1080 ANC are meant to address and improve that with Bose’s help.

Available starting today for $279.99 in black, candy, primer, and cement color options, the new Crusher 1080 ANC feature redesigned drivers with a stiffer diaphragm material resulting in enhanced clarity and detail with less distortion at higher volume. As with previous models in the Crusher line, the bass boosting is entirely adjustable using Skullcandy’s mobile app or the on-headphone controls that now include a more prominent dial on the outside.

The Crusher 1080 ANC will be the first non-Bose headphones to feature that company’s TrueSpatial audio technology with head tracking that works whether you’re stationary or out for a run and its WaveForm audio engine that “keeps audio full, balanced, and smooth.” Skullcandy’s latest will also offer industry-leading noise cancellation with Bose’s six microphone QuietControl ANC tech that adapts as sounds around you get louder or quieter. The Crusher 1080ANC even features Bose’s SpeechClarity that reduces noise so your voice comes through clearly during a call, but they’re not the first third-party headphones to offer it.

Battery life is estimated to be up to 60 hours with ANC turned off, or 50 hours with it on, while a 10-minute rapid charge will keep the Crusher 1080 ANC going for up to four hours if they die. There’s multipoint pairing for connecting and switching between multiple devices, auto reconnect and wear detection that pauses music when you take the headphones off, and a design that folds flat for easier storage. The Crusher 1080 ANC supports Bluetooth 5.3 with LE Audio, low latency audio, and Auracast.

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You paid for it. So why is your device showing ads?

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You paid for it. So why is your device showing ads?

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You paid for the product. So why does it feel like the company still controls the screen? That is the question more of us are starting to ask as smart devices get updated long after we bring them home. A refrigerator can show ads in your kitchen. A car can flash offers on the dashboard. Even a Windows 11 computer can surface promotions before you get to work.

The frustrating part is that this often happens through software updates. You tap update because you want your device to stay secure and work properly. Then one day, the product you bought starts acting like a billboard. This is also why it pays to understand the hidden privacy clauses and settings that come with smart products before those screens start doing things you never expected.

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Smart devices from refrigerators to cars and computers can show ads after software updates, raising questions about who controls screens consumers already paid for. (Michele Tantussi/Getty Images)

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Join us Wednesday, July 22, at 1 p.m. ET for a free CyberGuy Live class that will help you cut down on robocalls, spam texts, junk email and other unwanted messages. Kurt “CyberGuy” Knutsson will walk you step by step through simple ways to filter spam, clean up your inbox and recognize the messages that could put your personal information at risk. No technical experience is needed. You’ll also receive our spam-stopping checklist, and every registrant will get a link to the class recording afterward.

Reserve your free spot today at CyberGuyLive.com.

Samsung Family Hub refrigerators started showing ads

Samsung Family Hub refrigerators are sold as connected kitchen hubs. You can use the screen for weather, calendars, grocery lists and other household features. But as we discussed on The CyberGuy Report podcast at CyberGuy.com, that same screen can also become a place for ads after a software update. Samsung began showing ads on some Family Hub refrigerator Cover Screens in the U.S. We reached out to Samsung about this, and a spokesperson provided us with this statement:

“Last year, Samsung piloted a new Cover Screen widget on Family Hub refrigerators in the U.S. The widget rotates through useful information like weather, news, calendar events, and curated ads. After the pilot concluded in March, the widget was launched fully with the same user experience.

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Users can turn off the Cover Screen widget, including ads, in the Advertisements tab of the Settings menu (Settings > Advertisements > Cover screen Ads) without impacting any other features or functions. Ads can also be dismissed on the Cover Screens where shown, meaning that the dismissed ad will not appear again during that specific ad’s campaign period. Since the start of the pilot program last October, our review has indicated consumers are finding value in this new widget. The percentage of users who have turned off the feature is in the low single-digits.

A Cover Screen appears when the Family Hub screen is idle, and the widget only appears on the Weather, Color, and Daily Board themes. The widget does not appear on the Cover Screen’s Art or Album themes.”

That answer is important because Samsung says you can turn the Cover Screen ads off without losing other features. Still, the larger point remains. You bought a refrigerator, then a later update added an ad experience to the screen in your kitchen.

How to turn off Samsung Family Hub Cover Screen ads

On the Family Hub screen:

  • Tap Settings
  • Tap Advertisements
  • Tap Cover Screen Ads
  • Turn the switch off

You can also change the Cover Screen theme. Samsung says the widget does not appear on Art or Album themes.

Car screen ads appeared in Jeep, Ram and Chrysler vehicles

Now move from the kitchen to the driveway. Some Jeep, Ram and Chrysler drivers previously saw promotional messages on their infotainment screens through Stellantis’ Uconnect system.

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Stellantis, the automaker behind Jeep, Ram, Chrysler and Dodge, says its In-Vehicle Message technology, or IVM, is designed to help the company stay in contact with owners at important points during ownership. The company says it uses IVM for important messages, such as vehicle recalls and vehicle health monitor alerts. Stellantis also confirmed that the earlier pop-up promotions were part of its in-vehicle messaging or Uconnect communication system. However, the company says it has not run the promotional in-vehicle messages referenced in those reports since mid-fall 2025 and has nothing planned for future in-vehicle promotional messages.

At the time those promotional messages were active, Stellantis says owners could opt out by calling customer service or by updating their profile or Message Settings on their vehicle brand’s website account, such as a Ram owner account. That update is important. There are no current promotional in-vehicle messages to opt out of, according to Stellantis. Still, the larger concern remains: modern vehicles are software-driven, and the screen in the middle of your dashboard can be changed long after you drive off the lot.

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Some Jeep, Ram and Chrysler drivers previously saw promotional messages on infotainment screens through Stellantis’ Uconnect system. (Kurt “Cyberguy” Knutsson)

Why dashboard messages feel more intrusive

A car screen is different from a phone app or website. You use that display for directions, music, climate controls and vehicle settings. So when a promotional message appears there, it can feel more personal than an ad on a webpage.

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To be fair, in-vehicle messaging can serve an important purpose. Recall notices and vehicle health alerts can help owners respond to safety or maintenance issues faster.

However, promotional messages hit differently. You are sitting in a car you paid tens of thousands of dollars for. That screen should help you drive, maintain your vehicle and get where you are going without feeling like another place for a sales pitch.

Windows 11 ads can appear in several places

Then there is your computer. Windows 11 can show promotional content in places that feel like part of the operating system. That includes the lock screen, the Start menu and account-related notifications.

The lock screen can use Windows Spotlight, which displays rotating images along with tips, tricks and notifications. Start menu settings also include areas where Microsoft can show recommendations and account prompts.

Some of these messages may look like helpful notices. Others can feel like upsells. The most annoying ones are the alerts that look urgent, then steer you toward a Microsoft service such as OneDrive backup. Microsoft declined to comment for this story.

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How to reduce ads and suggestions in Windows 11

You can cut down on much of this in Settings.

Change the lock screen:

  • Go to Settings
  • Click Personalization
  • Click Lock screen
  • Change Windows Spotlight to Picture
  • Turn off Get fun facts, tips, tricks and more on your lock screen

Reduce Start menu suggestions:

  • Go to Settings
  • Click Personalization
  • Click Start
  • Turn off any available toggles for recommendations, tips, suggestions or personalized offers

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Samsung says Family Hub refrigerator Cover Screen ads can be turned off, but the feature highlights how connected appliances can change after purchase. (SeongJoon Cho/Bloomberg via Getty Images)

Limit account-related prompts:

  • Go to Settings
  • Click Personalization
  • Click Start
  • Turn off Show account-related notifications

Microsoft may change wording over time, so look for anything tied to recommendations, tips, suggestions, offers or account notifications. For more Windows settings help, see these Windows 11 tips.

Device screen ads are spreading after you buy

The real problem isn’t one ad on one screen. It is the fact that software gives companies a way to change products after you buy them. A refrigerator used to stay a refrigerator. A car dashboard used to do what it did on the day you drove off the lot. A computer operating system used to feel like the tool you used to get things done.

Now those screens can change later. A company can add a widget, promote a service or push an offer through an update. That does not mean every update is bad. Security fixes are essential. Bug fixes help. New features can be useful. However, ads feel different when they arrive after you already paid for the product. That is why you should keep your devices updated, but also check what changed after the update installs.

What this means to you

Before you buy a smart appliance, connected car or computer, think beyond the hardware. Ask what kind of software controls the screen. Check whether ads, recommendations or promotional content can be turned off.

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After setup, go through the settings before you assume the default experience is the only option. Look for menus labeled ads, recommendations, notifications, tips, offers or personalization. If you are setting up a new device, this new electronics setup guide is a good place to start.

Also, pay attention after updates. If a new widget or pop-up appears, do not assume you have to live with it. There may be a buried toggle that turns it off. Most of all, remember that a screen in your home, car or office has value. Companies know that. You should know it too.

Kurt’s key takeaways

This is exactly why we covered this on The CyberGuy Report podcast at CyberGuy.com. It hits a nerve because you already paid for these products, yet companies can still use software updates to claim space on the screens you see every day. Samsung says Family Hub Cover Screen ads can be turned off. Stellantis says its vehicle promotions stopped in the fall of 2025. Windows 11 gives you some settings that reduce tips, suggestions and account prompts. Still, the pattern is hard to ignore. Companies are learning how to keep making money from a product after the sale. That may be great for them, but it can feel pretty lousy when the screen is inside your kitchen, your car or your computer. When you pay thousands of dollars for a product, that screen should work for you instead of becoming another place for a company to sell to you.

Which screen ad would bother you most: one on your refrigerator, one on your computer or one in your car? Let us know by writing to us at CyberGuy.com.

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Copyright 2026 CyberGuy.com. All rights reserved.

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Lucid’s bankruptcy rumor is a bad sign for the EV future

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Lucid’s bankruptcy rumor is a bad sign for the EV future

Lucid Motors found itself in a tough bind this week, fending off bankruptcy rumors and watching its stock price plunge as a result. The company quickly denied the report, calling it “completely false” and pointing to its available free cash flow as evidence that it has enough runway to operate into next year.

But despite the swift response, the damage was widespread. The panic immediately bled into competing automakers, pulling down shares of Rivian and Polestar as investors speculated about the long-term survival of EV-only companies in the face of slowing consumer demand and whiplash policy shifts. And it cast a harsh light on the precarity of all three companies and the future of electric vehicles.

The trouble started on Tuesday, when EV trade publication EV reported that restructuring firm AlixPartners had advised Lucid’s board to consider Chapter 11 bankruptcy or a take-private deal. The report also said AlixPartners had encouraged the board to further restructure in the US and Europe and to focus on the Gravity SUV. But while the rest of the media has since reported on Lucid’s denial, no other publication has confirmed EV’s scoop. (For what its worth, EV’s URL is “eletric-vehicle.com,” enshrining the incorrect spelling in its address.)

Lucid confirmed that it had hired AlixPartners, but denied that the firm had made any such recommendations to its board. Instead, AlixPartners would provide advice on “improving execution, strengthening operations and positioning Lucid to realize the full potential of its technology, products and innovation,” Lucid chief communications officer Nick Twork said.

Lucid went a step further, filing a cease and desist order against EV

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Lucid went a step further, filing a cease and desist order against EV, claiming that the site’s report directly led to the stock crash. “In short, your actions caused serious injury to a number of investors,” Lucid’s chief legal officer and general counsel, Brian Tomkiel, said in the letter. “And they injured, and continue to injure, Lucid directly.”

Still, the timing was terrible. Lucid is genuinely not in good shape, having lost over $1 billion in the first quarter of the year. The company has also gone through two rounds of layoffs in 2026, having cut 12 percent of staff in February and then 18 percent in June. The company also reduced production at its factory in Arizona in a bid to counteract its high inventory and save money. And there’s been leadership turmoil, with COO Marc Winterhoff departing the company and his position being eliminated entirely in an effort to flatten the structure.

The report sent the stock into freefall, plummeting as much as 50 percent in one of the worst single-day drops in Lucid’s history. And with Polestar and Rivian also catching strays, it’s generally been a glum time for companies not named Tesla trying make a go of exclusively building electric vehicles. Wall Street is panicking because the rumors are aligning with the bad news coming out of these companies’ earnings reports. EV sales are stabilizing, but recovery is still a distant promise. The all-electric future seems further away than ever.

Whether or not Lucid is actually weighing Chapter 11, it’s a sure sign of more turbulent waters ahead. Polestar getting strong-armed out of the US over its Chinese ties has left a lot of EV owners and dealers scratching their heads. Rivian is in an increasingly precarious position thanks to its huge, expensive bet on becoming a mass-market car company with the production of the R2.

All of these companies are increasingly reliant on big stakeholders — Lucid with Saudi Arabia’s Public Investment Fund, Polestar with Geely, and Rivian with Volkswagen — for their future survival. If any of these big backers get cold feet, the future could get really dark really fast.

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