Technology

How imposters are trying to exploit your grief and wallet in a new funeral scam

Published

2 years ago

March 10, 2024

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How imposters are trying to exploit your grief and wallet in a new funeral scam

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Just when you thought you’d seen the worst of humanity, scammers have managed to reach a new low.

You thought the Facebook scam about how scammers are commandeering people’s Facebook profiles with fake bereavement posts was terrible? It gets worse.

A woman grieving and hugging a man (Kurt “CyberGuy” Knutsson )

How the new bereavement scam works

While the Facebook post scam ran with fake bereavement posts to glean information about supportive friends, families and even strangers, this new scam targets actual surviving family members of those recently deceased. The scammers reach out to families pretending to be from funeral homes and demand more payment or threaten the cancellation of the funeral.

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It is easy to see how distraught loved ones might fall for such scams as they are already under immense stress from losing a loved one. While the Federal Trade Commission (FTC) has alerted those in the funeral industry, below are some key steps you can take to prevent you or anyone you care about from falling for this horrendous scam.

1. Pause before taking action

As with most scams, these charlatans are banking on the fact that any urgency they present you with will prevent you from thinking first. They are hoping that catching you in a vulnerable state and giving you an ultimatum will result in action taken before the victim or their family can think it through.

This scam is especially insidious because who would think of preying on family members of someone who is recently deceased? Forewarned is forearmed. So, hopefully, knowing this scam has been committed will give you pause if you should run into such a situation.

Man on the phone (Kurt “CyberGuy” Knutsson)

2. Directly contact the funeral home

Anyone can change the name of their outgoing number (the phone number you are getting a call from) so it may even say in the caller ID that it is from the funeral home you have employed.

If you are uncertain, tell them you will call them right back and hang up the phone. Find the number on the estimate or invoice you received directly from the funeral home and call to verify what is going on. The funeral home’s contact information can be found on the general price list the funeral home provided.

SCAMMERS ARE USING FAKE NEWS, MALICIOUS LINKS TO TARGET YOU IN AN EMOTIONAL FACEBOOK PHISHING TRAP

3. Type of payment red flag

Scammers don’t make the urgent payment needed easy to give. They have a tendency to request odd things like a wire transfer, gift cards, cryptocurrency or even a check payback, where they send you a check claiming there was a clerical or mechanical error with their bank, have you deposit the check then have you send it back.

This is all to stop the money from being traced back to them or prevent you from recovering your money. The funeral home should have gone over the types of payments accepted when the general price list was provided. If there is a strong deviation from the most common forms of payment, hang up.

A person with a bitcoin (Kurt “CyberGuy” Knutsson )

MORE: HOW TO STOP PHONE NUMBER SPOOFING AND PROTECT YOURSELF FROM SCAMMER

4. No surprises with funerals

While life is full of surprises, funeral homes should not be. They are regulated by the FTC to provide explicit pricing and information to consumers. A full explanation of the FTC’s oversight in this arena can be found under the “funeral rule.”

As mentioned in No. 2 of this list, each funeral provider is required to provide a general price list, which should disclose fees for any services involved in a funeral and pricing for most aspects of the funeral. If a scammer calls claiming new fees for services or items, remember that all those factors would have been provided to you with the general price list and agreed upon when hiring the funeral home.

Friends and family members at a funeral (Kurt “CyberGuy” Knutsson)

MORE: HOW TO PROTECT YOURSELF FROM THE VENMO, ZELLE AND CASH APP SCAM THAT CAN WIPE OUT YOUR SAVINGS IN SECONDS

5. Report scammer to the FTC

While it may seem worthwhile to give the scammer a tongue-lashing, it is not worth your time, energy and further violation of privacy. You do not know what information these scammers are gathering during the conversation, and it is best to hang up as soon as possible and report it to the FTC here.

6. Use an identity theft protection service

Consider using an identity theft protection service to shield yourself from potential scams, especially those related to funeral fraud. This is more for you than the deceased’s personal and financial information.

Identity theft companies can monitor personal information like your Social Security Number, phone number and email address and alert you if it is being sold on the dark web or being used to open an account. They can also assist you in freezing your bank and credit card accounts to prevent further unauthorized use by criminals. See my tips and best picks on how to protect yourself from identity theft.

MORE: THIS FACEBOOK MESSENGER PHISHING SCAM IS STEALING MILLIONS OF PASSWORDS

Navigating the aftermath: Protecting your loved one’s legacy

Consider these essential precautions to safeguard your family’s privacy and financial well-being from scammers after a loved one has died.

Craft obituaries mindfully: When writing an obituary, omit sensitive details that could be exploited for identity theft. Avoid including the deceased’s date and place of birth, middle name, maiden name, mother’s maiden name and home address. Additionally, refrain from mentioning the date and time of the funeral to prevent potential burglaries during the service.

Promptly report to Social Security: If a loved one has died, immediately notify the Social Security Administration by calling 800-772-1213. This step ensures benefits are appropriately handled.

Inform the IRS: Send a copy of the death certificate to the IRS. This allows officials to flag the deceased’s tax account, preventing any fraudulent activity.

Notify financial institutions: Reach out to banks and other financial institutions where the late loved one had accounts. If you decide to close these accounts, request that they be marked as “Closed: Account holder is deceased.”

Alert credit bureaus: Contact the major credit bureaus — Equifax, Experian and TransUnion — to have them place a death notice in the deceased’s credit file. This step helps prevent unauthorized credit applications.

Monitor credit reports: Obtain a copy of the deceased’s credit report shortly after death and again a few months later. Regular checks can help detect any fraudulent activity.

Dealing with debts: Don’t let debt collectors intimidate you into paying financial obligations for a late spouse, parent or sibling. Generally, the estate is responsible for debts, not the survivors. However, there are exceptions for cosigned loans and jointly held financial accounts. For specific guidance, consult the U.S. Consumer Financial Protection Bureau.

Exercise caution with contacts: Be cautious if you receive communication from “long-lost” relatives or friends of the deceased, especially on social media. Verify their identity by asking family and old friends if they recognize the person.

Kurt’s key takeaways

Scammers have a knack for finding new ways to prey on the vulnerable. While fending off scammers is the last thing on one’s mind while grieving the loss of a loved one, it is important to stay informed and empowered so that your time and energy are spent on what really matters — remembering our lost loved ones.

What do you think should be done to stop these heartless scammers from exploiting people’s grief? Let us know by writing us at Cyberguy.com/Contact

For more of my tech tips and security alerts, subscribe to my free CyberGuy Report Newsletter by heading to Cyberguy.com/Newsletter

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Technology

The latest iPad Air is $400 for the first time and arrives by Christmas

Published

8 hours ago

December 18, 2025

Press Room

The latest iPad Air is 0 for the first time and arrives by Christmas

If you have $400 and want an iPad, your options are usually kind of limited to either just the base iPad, or better yet, the latest iPad Mini — if it happens to be on sale when you’re shopping (it is now, but that’s not always the case). But right now, you should consider getting the 128GB version of Apple’s 11-inch iPad Air with the capable M3 processor. At Target, multiple colors of this model are $399.99, beating the previous low of $449.99 we’ve seen during large-scale deal events. Currently, no other retailer is matching this price. This sale ends Saturday night.

$400 is a sweet price for this model, as it debuted in early 2025 for $600. In terms of how it stacks up to other iPad models, Verge editor-at-large David Pierce said in his impressions that the M3 Air is “exactly what you think it is. Which is fine.” I know, that sounds like a back-handed compliment, but it’s been a while since iPads peaked in terms of utility, design, and fast performance. This one carries the torch in Apple’s tablet dominance, and its M3 processor means it’ll be a fantastic tablet for longer than any other iPad at the $400 price point. Read our in-depth impressions.

Other Verge-approved deals

Technology

Facebook settlement scam emails to avoid now

Published

9 hours ago

December 18, 2025

Press Room

Facebook settlement scam emails to avoid now

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Millions of Facebook users filed claims in a recent privacy settlement after the platform was accused of mishandling user data. The approved payouts have been rolling out, which means people are watching their inboxes for updates. Scammers know this and are sending look-alike emails that push you to click a “Redeem Virtual Card” button. Arlene B emailed us to share what landed in her inbox.

“I received an email stating that it was from (Facebook User Privacy Settlement Administrator) and that I needed to click on the button below to “Redeem Virtual Card.” Do you know if this is a scam or not?”

Her question shows how convincing these fake messages appear. A real settlement did happen, and people have been getting payments. Still, criminals are now piggybacking on the rollout with messages that look official but lead to dangerous sites that steal your information. Let’s walk through how to tell real emails from fake ones.

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NEW SCAM SENDS FAKE MICROSOFT 365 LOGIN PAGES

Scammers send fake settlement emails that mimic the real payout notices to trick you into clicking. (Kurt “CyberGuy” Knutsson)

How to check if your Facebook settlement email is legitimate

Scammers rely on confusion and urgency. These steps help you confirm the message before you click anything.

Confirm the sender’s address

Real settlement emails come from facebookuserprivacysettlement@notifications.kroll.com. Kroll is the official administrator.

Look for your claimant ID

Real notices include your unique claimant ID and reference the claim you filed last year. Fake emails skip this personalized detail.

Check where the link leads

Real payout links go to DigitalPay / Veritas or domains tied to krollsettlementadministration. If the link points to a strange or shortened URL, it is likely unsafe.

Watch for common red flags

Pressure to act right away. Clumsy wording or spelling mistakes. A button that goes to a suspicious URL. You never filed a claim in the first place. Any sender address that is not the official Kroll domain.

Remember that you are not required to click anything

If your claim was approved, you have already received a legitimate notice. Emails that say you must “redeem” again or “confirm” payment are signs of a scam.

GEEK SQUAD SCAM EMAIL: HOW TO SPOT AND STOP IT

A quick hover over the “Redeem Virtual Card” button often reveals a suspicious link that gives the scam away. (Kurt “CyberGuy” Knutsson)

Why scammers target large settlements

Whenever a major payout occurs, criminals blend in with legitimate messages because people expect money and may open emails quickly. When fake notices look similar to real ones, it only takes one careless click for scammers to grab your data.

DON’T FALL FOR FAKE SETTLEMENT SITES THAT STEAL YOUR DATA

A person logging onto Facebook (Kurt “CyberGuy” Knutsson)

Ways to stay safe from settlement scams

Use these simple habits to protect yourself from Facebook settlement scams and any future payout scam.

1) Verify the sender every time

Look at the full address. Scammers often change one character in hopes you will not notice.

2) Hover over links before tapping

Check the destination without clicking. A strange URL is your warning sign.

3) Never share sensitive information through email

Real administrators do not ask for banking info or logins.

4) Use a data removal service

Data brokers often collect your email address, phone number and other personal details that scammers use to target victims. A data removal service can pull you out of those databases, which reduces the amount of scam email that reaches you in the first place.

While no service can guarantee the complete removal of your data from the internet, a data removal service is really a smart choice. They aren’t cheap, and neither is your privacy. These services do all the work for you by actively monitoring and systematically erasing your personal information from hundreds of websites. It’s what gives me peace of mind and has proven to be the most effective way to erase your personal data from the internet. By limiting the information available, you reduce the risk of scammers cross-referencing data from breaches with information they might find on the dark web, making it harder for them to target you.

Check out my top picks for data removal services and get a free scan to find out if your personal information is already out on the web by visiting Cyberguy.com.

Get a free scan to find out if your personal information is already out on the web: Cyberguy.com.

5) Go directly to the official settlement site

Type in the address yourself instead of using a link from an email.

6) Use strong antivirus software

Good security software blocks dangerous links and pages. The best way to safeguard yourself from malicious links that install malware, potentially accessing your private information, is to have strong antivirus software installed on all your devices. This protection can also alert you to phishing emails and ransomware scams, keeping your personal information and digital assets safe.

Get my picks for the best 2025 antivirus protection winners for your Windows, Mac, Android and iOS devices at Cyberguy.com.

7) Delete emails that push urgency

Scammers want fast reactions. Slow down and confirm details.

Kurt’s key takeaways

The Facebook settlement payout created the perfect moment for scammers to slip fake messages into inboxes. Once you know the signs, it becomes much easier to separate real notices from dangerous ones. Stay alert, trust your instincts and verify before you click.

Would you open a payout email if you were not expecting money in the first place? Let us know by writing to us at Cyberguy.com.

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Kurt “CyberGuy” Knutsson is an award-winning tech journalist who has a deep love of technology, gear and gadgets that make life better with his contributions for Fox News & FOX Business beginning mornings on “FOX & Friends.” Got a tech question? Get Kurt’s free CyberGuy Newsletter, share your voice, a story idea or comment at CyberGuy.com.

Technology

The first Dolby FlexConnect soundbar is coming from LG

Published

20 hours ago

December 17, 2025

Press Room

The first Dolby FlexConnect soundbar is coming from LG

Dolby Atmos FlexConnect technology debuted this year with the TCL Z100 speakers, and now we’re getting our first FlexConnect soundbar thanks to LG. The new H7 soundbar — which runs on the same Alpha 11 Gen 3 chip as LG’s OLEDs and new Micro RGB LED — is a part of the LG Sound Suite, a modular home audio system the company will debut at CES 2026. In addition to the soundbar, the Sound Suite will include the M5 and M7 surround speakers and the W7 subwoofer. All of the speakers feature Peerless Audio components.

The two main drawbacks of TCL’s Dolby FlexConnect implementation were the limitation of only allowing four connected speakers, including a sub, and the need for a 2025 QM series TCL TV. So you needed to pick between better sound coverage with a fourth speaker or more bass performance with a sub. LG’s Sound Suite, on the other hand, will allow you to connect the soundbar with up to four surround speakers and a subwoofer for a potential 13.1.7-channel system.

And while the speakers can be used with a compatible LG TV (including the 2026 premium LG TV lineup and 2025’s C5 and G5 OLEDs), it isn’t required. It’s possible to use the H7 soundbar with any TV — or without — and have it act as what’s called the lead device to connect the surround speakers and sub. LG says there are 27 different speaker configurations possible, from using two speakers as a stereo pair up to the full system with soundbar, surrounds, and sub.

In my experience with the TCL Z100, calibrating FlexConnect speakers to your space is also fast. Once they’re in place and plugged in, a short musical clip is played for a few seconds and then setup is complete. The system is able to know where the speakers are placed and how to optimize the surround and Atmos sound for your room. With other room correction software, the process can take much longer, requiring taking sound readings from multiple locations in the room.

LG is using ultra-wideband technology to adjust the sweet spot based on your listening position that it’s calling Sound Follow. What will be interesting to see with the LG Sound Suite’s Dolby FlexConnect implementation is how customizable it is after setup (for instance, adjusting subwoofer levels).

I’ll be hearing the system at CES and plan on reviewing the system when it’s available to see how well the technology translates into a home.