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Data breach exposes 400,000 bank customers’ info

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Data breach exposes 400,000 bank customers’ info

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A major data breach tied to U.S. fintech firm Marquis is rippling through banks, credit unions and their customers. Hackers broke into Marquis systems by exploiting a known but unpatched vulnerability in a SonicWall firewall, gaining access to deeply sensitive consumer data.

At least 400,000 people are confirmed to be affected so far across multiple states. Texas has been hit the hardest with more than 354,000 residents affected. That number is expected to rise as additional breach notifications are filed.

Marquis operates as a marketing and compliance provider for financial institutions. The company says it serves more than 700 banks and credit unions nationwide. That role gives Marquis access to centralized pools of customer data, which also makes it a high-value target.

PASSWORD MANAGER FINED AFTER MAJOR DATA BREACH

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A major data breach tied to fintech firm Marquis exposed sensitive banking and identity data for hundreds of thousands of people. (Kurt “CyberGuy” Knutsson)

What information was stolen in the Marquis cyberattack

According to legally required disclosures filed in Texas, Maine, Iowa, Massachusetts and New Hampshire, hackers accessed a wide range of personal and financial data. Stolen information includes customer names, dates of birth, postal addresses, Social Security numbers and bank account, debit and credit card numbers. The breach dates back to Aug. 14, when attackers gained access through the SonicWall firewall vulnerability. Marquis later confirmed the incident was a ransomware attack.

While Marquis did not publicly name the attackers, the campaign has been widely linked to the Akira ransomware gang. Akira has previously targeted organizations running SonicWall appliances during large-scale exploitation waves. This was not a routine credential leak.

We reached out to Marquis for comment, and a company spokesperson provided CyberGuy with the following statement:

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“In August, Marquis Marketing Services experienced a data security incident. Upon discovery, we immediately enacted our response protocols and proactively took the affected systems offline to protect our data and our customers’ information. We engaged leading third-party cybersecurity experts to conduct a comprehensive investigation and notified law enforcement.

“The incident was quickly contained, and our investigation was recently completed. It was determined that an unauthorized third party accessed certain non-public information within our network. However, there is no evidence indicating that any personal information has been used for identity theft or financial fraud. We have notified potentially affected individuals.  

“We know our customers place great trust in us, and at Marquis, we take that responsibility seriously by making the protection of their information our highest priority. We are extremely appreciative of the cooperation, understanding, and support of our employees and customers during this time.”

HOW TO STOP IMPOSTOR BANK SCAMS BEFORE THEY DRAIN YOUR WALLET 

Why the Marquis data breach creates long-term identity risk

When a data breach exposes your full identity, the danger does not disappear after the news cycle ends. Unlike a stolen password, this kind of information cannot be changed, which means the risk can stick around for a long time.

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“With a typical credential leak, you reset passwords, rotate tokens and move on,” Ricardo Amper, CEO and Founder of Incode Technologies, a digital identity verification company, tells CyberGuy. “But core identity data is static. You cannot meaningfully change your date of birth or SSN, and once those are exposed, they can circulate on criminal markets for years. The breach is a moment in time, but the exposure it creates can follow people for the rest of their financial lives.”

That is why identity breaches are so dangerous. Criminals can reuse the same stolen data years later to open new accounts, build fake identities or run highly targeted scams that feel personal and convincing. Many attackers now combine this data with AI tools to scale their efforts. As a result, phishing emails, phone calls and even voice impersonations are harder to spot when they reference real details about your bank or account history.

The most likely scams after identity data is stolen

When criminals obtain verified identity data, fraud becomes targeted rather than opportunistic. 

“Once criminals get their hands on rich, verified identity data, fraud stops being a guessing game and becomes a targeted execution,” Amper said. 

The first major threat is account takeover. With enough personal details, attackers can bypass knowledge-based checks, reset passwords, change contact information and abuse accounts in ways that often look legitimate. The second risk is new account fraud. This includes credit cards, loans, buy now pay later services and even new bank accounts. High-quality data helps these applications pass automated systems and manual reviews.

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The fastest-growing threat is synthetic identity fraud. Real data, like a Social Security number, is blended with fabricated details to create a new identity that matures over time before a large financial bust. 

“These attacks are hard to catch early because the data being presented is accurate and often reused across multiple institutions,” Amper noted. “If your defenses can’t reliably tell a real human from an AI-generated impersonation, you are starting every decision from a position of disadvantage,” he added.

Why unpatched firewall flaws pose such a serious threat

Ransomware groups like Akira increasingly focus on widely deployed infrastructure to maximize impact. Firewalls sit at the boundary of trusted networks. When one is compromised, everything behind it becomes reachable. 

“What we’re seeing with groups like Akira is a focus on maximizing impact by targeting widely used infrastructure. The strategy remains the same: Find a single weak point that gives access to many downstream victims at once,” Amper said. 

This approach exposes a persistent blind spot in traditional cybersecurity thinking. Many organizations still assume traffic passing through a firewall is safe. 

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“When the perimeter device itself is the entry point, static defenses and outdated controls simply can’t keep up,” Amper explained.

Hackers accessed names, Social Security numbers and bank details by exploiting an unpatched firewall vulnerability.  (Kurt “CyberGuy” Knutsson)

How long affected consumers should assume risk remains high

Identity data does not expire. Social Security numbers and birth dates stay the same for life. 

“When core identity data reaches criminal markets, the risk does not fade quickly,” Amper emphasized. “Fraud rings treat stolen identity data like inventory. They hold it, bundle it, resell it and combine it with information from new breaches.” 

Warning signs of misuse can be subtle. These include credit inquiries you did not authorize, account recovery alerts from unfamiliar services or phone calls that convincingly mimic a bank’s verification process using deepfake voice tools. 

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“The most damaging fraud often starts long after the breach is no longer in the news,” Amper added.

The overlooked impact of identity theft

Financial losses are only part of the damage. Victims often experience a lasting erosion of trust. 

Amper says, “The most overlooked consequence is the psychological toll of knowing that you can no longer trust who is contacting you. Deepfake impersonation turns every phone call, video message or urgent request into a potential attack.”

Ways to stay safe after the Marquis data breach

When a breach exposes Social Security numbers, bank details and birth dates, the risk does not end with a password reset. These steps focus on protections that reduce long-term identity misuse and help you detect fraud early.

1) Freeze your credit with all major bureaus

A credit freeze prevents criminals from opening new accounts in your name using stolen identity data. This is critical after the Marquis breach, where full identity profiles were exposed. Freezing credit does not affect your score and can be lifted temporarily when needed. Place a free credit freeze with Equifax, Experian and TransUnion online or by phone. Each bureau must be contacted separately. Once frozen, new credit cannot be opened unless you temporarily lift or remove the freeze using a PIN or account login.

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2) Place a fraud alert on your credit file

A fraud alert tells lenders to take extra steps to verify your identity before approving credit. It adds protection if you are not ready to freeze credit everywhere or want an extra layer on top of a freeze. Fraud alerts last for one year and can be renewed. You only need to contact one credit bureau to place a fraud alert. Equifax, Experian or TransUnion will notify the others for you. Fraud alerts are free and last for one year.

3) Enable transaction and account alerts

Turn on alerts for withdrawal, purchase, login attempts and password changes across all financial accounts. Real-time alerts can help you catch account takeovers or unauthorized activity before serious damage occurs.

4) Review bank statements and credit reports regularly

Check statements and credit reports often, even months or years after the breach. Identity data from incidents like this is frequently reused later for delayed fraud. Watch for unfamiliar accounts, hard inquiries or small test charges.

5) Use phishing-resistant two-factor authentication

Text message codes can be intercepted or socially engineered. Where possible, switch to app-based or hardware-backed two-factor authentication. These options are harder for attackers to bypass, even when they know your personal details.

6) Rely on strong device-based biometrics where available

Biometrics tied to your physical device add a layer that criminals cannot easily replicate. Face and fingerprint authentication help block account takeovers driven by stolen identity data or AI-powered impersonation.

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7) Use strong antivirus software

Reputable antivirus software helps detect malicious links, fake login pages and follow-up attacks that target breach victims. This adds protection against phishing and ransomware tied to identity-based scams.

The best way to safeguard yourself from malicious links that install malware, potentially accessing your private information, is to have strong antivirus software installed on all your devices. This protection can also alert you to phishing emails and ransomware scams, keeping your personal information and digital assets safe.

Get my picks for the best 2025 antivirus protection winners for your Windows, Mac, Android and iOS devices at Cyberguy.com.

THIRD-PARTY BREACH EXPOSES CHATGPT ACCOUNT DETAILS

8) Consider a data removal service

Data brokers collect and resell personal information that can be combined with breach data to fuel targeted fraud. A data removal service reduces how much of your personal information is publicly available and lowers your exposure over time.

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While no service can guarantee the complete removal of your data from the internet, a data removal service is really a smart choice. They aren’t cheap, and neither is your privacy. These services do all the work for you by actively monitoring and systematically erasing your personal information from hundreds of websites. It’s what gives me peace of mind and has proven to be the most effective way to erase your personal data from the internet. By limiting the information available, you reduce the risk of scammers cross-referencing data from breaches with information they might find on the dark web, making it harder for them to target you.

Experts warn this type of identity exposure can fuel fraud and scams for years after the breach is discovered. (Kurt ‘CyberGuy’ Knutsson)

Check out my top picks for data removal services and get a free scan to find out if your personal information is already out on the web by visiting Cyberguy.com.

Get a free scan to find out if your personal information is already out on the web: Cyberguy.com.

9) Add an identity theft protection service

Identity theft services monitor credit files, dark web markets and account activity for signs that your stolen data is being misused. Many also offer recovery assistance in the event of fraud, which can save time and stress when dealing with banks, credit bureaus and government agencies. This monitoring is especially useful after breaches like Marquis, where identity data can resurface long after the initial incident.

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See my tips and best picks on how to protect yourself from identity theft at Cyberguy.com.

10) Verify unexpected outreach through official channels

Be cautious of urgent calls, emails or texts that reference real banking or personal details. Scammers now use accurate breach data to sound legitimate. Hang up and contact your bank directly using the number on your card or official website.

11) Lock down tax and government accounts

Create or secure online accounts with the IRS, Social Security Administration and your state tax agency. Enable strong authentication and monitor for unexpected notices. Stolen identity data is often used for tax refund fraud or benefit scams long after a breach.

Kurt’s key takeaways 

The Marquis data breach highlights how dangerous unpatched infrastructure vulnerabilities have become for the financial sector. When a single vendor holds data for hundreds of institutions, the fallout spreads quickly. For you, identity protection is no longer a one-time response. It is an ongoing necessity that can last years beyond the initial breach.

What questions do you still have about protecting your identity after a major data breach like this one? Let us know by writing to us at Cyberguy.com.

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Skullcandy’s bass-boosting Crusher headphones now come with Bose’s ANC

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Skullcandy’s bass-boosting Crusher headphones now come with Bose’s ANC

Skullcandy announced a new version of its Crusher wireless headphones today featuring a few of Bose’s audio technologies including its QuietControl ANC and head-tracking spatial audio. The Crusher headphone line differentiates itself from the competition through the use of both full-range and dedicated bass drivers in each ear cup to boost deeper frequencies. Skullcandy admits that approach can result in a loss of audio quality when the bass is heavily boosted, but its new Crusher 1080 ANC are meant to address and improve that with Bose’s help.

Available starting today for $279.99 in black, candy, primer, and cement color options, the new Crusher 1080 ANC feature redesigned drivers with a stiffer diaphragm material resulting in enhanced clarity and detail with less distortion at higher volume. As with previous models in the Crusher line, the bass boosting is entirely adjustable using Skullcandy’s mobile app or the on-headphone controls that now include a more prominent dial on the outside.

The Crusher 1080 ANC will be the first non-Bose headphones to feature that company’s TrueSpatial audio technology with head tracking that works whether you’re stationary or out for a run and its WaveForm audio engine that “keeps audio full, balanced, and smooth.” Skullcandy’s latest will also offer industry-leading noise cancellation with Bose’s six microphone QuietControl ANC tech that adapts as sounds around you get louder or quieter. The Crusher 1080ANC even features Bose’s SpeechClarity that reduces noise so your voice comes through clearly during a call, but they’re not the first third-party headphones to offer it.

Battery life is estimated to be up to 60 hours with ANC turned off, or 50 hours with it on, while a 10-minute rapid charge will keep the Crusher 1080 ANC going for up to four hours if they die. There’s multipoint pairing for connecting and switching between multiple devices, auto reconnect and wear detection that pauses music when you take the headphones off, and a design that folds flat for easier storage. The Crusher 1080 ANC supports Bluetooth 5.3 with LE Audio, low latency audio, and Auracast.

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You paid for it. So why is your device showing ads?

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You paid for it. So why is your device showing ads?

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You paid for the product. So why does it feel like the company still controls the screen? That is the question more of us are starting to ask as smart devices get updated long after we bring them home. A refrigerator can show ads in your kitchen. A car can flash offers on the dashboard. Even a Windows 11 computer can surface promotions before you get to work.

The frustrating part is that this often happens through software updates. You tap update because you want your device to stay secure and work properly. Then one day, the product you bought starts acting like a billboard. This is also why it pays to understand the hidden privacy clauses and settings that come with smart products before those screens start doing things you never expected.

GOOGLE TURNS OLD PHONES INTO CLOUD SERVERS

Smart devices from refrigerators to cars and computers can show ads after software updates, raising questions about who controls screens consumers already paid for. (Michele Tantussi/Getty Images)

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Reserve your free spot today at CyberGuyLive.com.

Samsung Family Hub refrigerators started showing ads

Samsung Family Hub refrigerators are sold as connected kitchen hubs. You can use the screen for weather, calendars, grocery lists and other household features. But as we discussed on The CyberGuy Report podcast at CyberGuy.com, that same screen can also become a place for ads after a software update. Samsung began showing ads on some Family Hub refrigerator Cover Screens in the U.S. We reached out to Samsung about this, and a spokesperson provided us with this statement:

“Last year, Samsung piloted a new Cover Screen widget on Family Hub refrigerators in the U.S. The widget rotates through useful information like weather, news, calendar events, and curated ads. After the pilot concluded in March, the widget was launched fully with the same user experience.

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Users can turn off the Cover Screen widget, including ads, in the Advertisements tab of the Settings menu (Settings > Advertisements > Cover screen Ads) without impacting any other features or functions. Ads can also be dismissed on the Cover Screens where shown, meaning that the dismissed ad will not appear again during that specific ad’s campaign period. Since the start of the pilot program last October, our review has indicated consumers are finding value in this new widget. The percentage of users who have turned off the feature is in the low single-digits.

A Cover Screen appears when the Family Hub screen is idle, and the widget only appears on the Weather, Color, and Daily Board themes. The widget does not appear on the Cover Screen’s Art or Album themes.”

That answer is important because Samsung says you can turn the Cover Screen ads off without losing other features. Still, the larger point remains. You bought a refrigerator, then a later update added an ad experience to the screen in your kitchen.

How to turn off Samsung Family Hub Cover Screen ads

On the Family Hub screen:

  • Tap Settings
  • Tap Advertisements
  • Tap Cover Screen Ads
  • Turn the switch off

You can also change the Cover Screen theme. Samsung says the widget does not appear on Art or Album themes.

Car screen ads appeared in Jeep, Ram and Chrysler vehicles

Now move from the kitchen to the driveway. Some Jeep, Ram and Chrysler drivers previously saw promotional messages on their infotainment screens through Stellantis’ Uconnect system.

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Stellantis, the automaker behind Jeep, Ram, Chrysler and Dodge, says its In-Vehicle Message technology, or IVM, is designed to help the company stay in contact with owners at important points during ownership. The company says it uses IVM for important messages, such as vehicle recalls and vehicle health monitor alerts. Stellantis also confirmed that the earlier pop-up promotions were part of its in-vehicle messaging or Uconnect communication system. However, the company says it has not run the promotional in-vehicle messages referenced in those reports since mid-fall 2025 and has nothing planned for future in-vehicle promotional messages.

At the time those promotional messages were active, Stellantis says owners could opt out by calling customer service or by updating their profile or Message Settings on their vehicle brand’s website account, such as a Ram owner account. That update is important. There are no current promotional in-vehicle messages to opt out of, according to Stellantis. Still, the larger concern remains: modern vehicles are software-driven, and the screen in the middle of your dashboard can be changed long after you drive off the lot.

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Some Jeep, Ram and Chrysler drivers previously saw promotional messages on infotainment screens through Stellantis’ Uconnect system. (Kurt “Cyberguy” Knutsson)

Why dashboard messages feel more intrusive

A car screen is different from a phone app or website. You use that display for directions, music, climate controls and vehicle settings. So when a promotional message appears there, it can feel more personal than an ad on a webpage.

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To be fair, in-vehicle messaging can serve an important purpose. Recall notices and vehicle health alerts can help owners respond to safety or maintenance issues faster.

However, promotional messages hit differently. You are sitting in a car you paid tens of thousands of dollars for. That screen should help you drive, maintain your vehicle and get where you are going without feeling like another place for a sales pitch.

Windows 11 ads can appear in several places

Then there is your computer. Windows 11 can show promotional content in places that feel like part of the operating system. That includes the lock screen, the Start menu and account-related notifications.

The lock screen can use Windows Spotlight, which displays rotating images along with tips, tricks and notifications. Start menu settings also include areas where Microsoft can show recommendations and account prompts.

Some of these messages may look like helpful notices. Others can feel like upsells. The most annoying ones are the alerts that look urgent, then steer you toward a Microsoft service such as OneDrive backup. Microsoft declined to comment for this story.

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How to reduce ads and suggestions in Windows 11

You can cut down on much of this in Settings.

Change the lock screen:

  • Go to Settings
  • Click Personalization
  • Click Lock screen
  • Change Windows Spotlight to Picture
  • Turn off Get fun facts, tips, tricks and more on your lock screen

Reduce Start menu suggestions:

  • Go to Settings
  • Click Personalization
  • Click Start
  • Turn off any available toggles for recommendations, tips, suggestions or personalized offers

FIVE DATA BROKER OPT-OUT MYTHS THAT LEAVE RETIREES EXPOSED

Samsung says Family Hub refrigerator Cover Screen ads can be turned off, but the feature highlights how connected appliances can change after purchase. (SeongJoon Cho/Bloomberg via Getty Images)

Limit account-related prompts:

  • Go to Settings
  • Click Personalization
  • Click Start
  • Turn off Show account-related notifications

Microsoft may change wording over time, so look for anything tied to recommendations, tips, suggestions, offers or account notifications. For more Windows settings help, see these Windows 11 tips.

Device screen ads are spreading after you buy

The real problem isn’t one ad on one screen. It is the fact that software gives companies a way to change products after you buy them. A refrigerator used to stay a refrigerator. A car dashboard used to do what it did on the day you drove off the lot. A computer operating system used to feel like the tool you used to get things done.

Now those screens can change later. A company can add a widget, promote a service or push an offer through an update. That does not mean every update is bad. Security fixes are essential. Bug fixes help. New features can be useful. However, ads feel different when they arrive after you already paid for the product. That is why you should keep your devices updated, but also check what changed after the update installs.

What this means to you

Before you buy a smart appliance, connected car or computer, think beyond the hardware. Ask what kind of software controls the screen. Check whether ads, recommendations or promotional content can be turned off.

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After setup, go through the settings before you assume the default experience is the only option. Look for menus labeled ads, recommendations, notifications, tips, offers or personalization. If you are setting up a new device, this new electronics setup guide is a good place to start.

Also, pay attention after updates. If a new widget or pop-up appears, do not assume you have to live with it. There may be a buried toggle that turns it off. Most of all, remember that a screen in your home, car or office has value. Companies know that. You should know it too.

Kurt’s key takeaways

This is exactly why we covered this on The CyberGuy Report podcast at CyberGuy.com. It hits a nerve because you already paid for these products, yet companies can still use software updates to claim space on the screens you see every day. Samsung says Family Hub Cover Screen ads can be turned off. Stellantis says its vehicle promotions stopped in the fall of 2025. Windows 11 gives you some settings that reduce tips, suggestions and account prompts. Still, the pattern is hard to ignore. Companies are learning how to keep making money from a product after the sale. That may be great for them, but it can feel pretty lousy when the screen is inside your kitchen, your car or your computer. When you pay thousands of dollars for a product, that screen should work for you instead of becoming another place for a company to sell to you.

Which screen ad would bother you most: one on your refrigerator, one on your computer or one in your car? Let us know by writing to us at CyberGuy.com.

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Lucid’s bankruptcy rumor is a bad sign for the EV future

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Lucid’s bankruptcy rumor is a bad sign for the EV future

Lucid Motors found itself in a tough bind this week, fending off bankruptcy rumors and watching its stock price plunge as a result. The company quickly denied the report, calling it “completely false” and pointing to its available free cash flow as evidence that it has enough runway to operate into next year.

But despite the swift response, the damage was widespread. The panic immediately bled into competing automakers, pulling down shares of Rivian and Polestar as investors speculated about the long-term survival of EV-only companies in the face of slowing consumer demand and whiplash policy shifts. And it cast a harsh light on the precarity of all three companies and the future of electric vehicles.

The trouble started on Tuesday, when EV trade publication EV reported that restructuring firm AlixPartners had advised Lucid’s board to consider Chapter 11 bankruptcy or a take-private deal. The report also said AlixPartners had encouraged the board to further restructure in the US and Europe and to focus on the Gravity SUV. But while the rest of the media has since reported on Lucid’s denial, no other publication has confirmed EV’s scoop. (For what its worth, EV’s URL is “eletric-vehicle.com,” enshrining the incorrect spelling in its address.)

Lucid confirmed that it had hired AlixPartners, but denied that the firm had made any such recommendations to its board. Instead, AlixPartners would provide advice on “improving execution, strengthening operations and positioning Lucid to realize the full potential of its technology, products and innovation,” Lucid chief communications officer Nick Twork said.

Lucid went a step further, filing a cease and desist order against EV

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Lucid went a step further, filing a cease and desist order against EV, claiming that the site’s report directly led to the stock crash. “In short, your actions caused serious injury to a number of investors,” Lucid’s chief legal officer and general counsel, Brian Tomkiel, said in the letter. “And they injured, and continue to injure, Lucid directly.”

Still, the timing was terrible. Lucid is genuinely not in good shape, having lost over $1 billion in the first quarter of the year. The company has also gone through two rounds of layoffs in 2026, having cut 12 percent of staff in February and then 18 percent in June. The company also reduced production at its factory in Arizona in a bid to counteract its high inventory and save money. And there’s been leadership turmoil, with COO Marc Winterhoff departing the company and his position being eliminated entirely in an effort to flatten the structure.

The report sent the stock into freefall, plummeting as much as 50 percent in one of the worst single-day drops in Lucid’s history. And with Polestar and Rivian also catching strays, it’s generally been a glum time for companies not named Tesla trying make a go of exclusively building electric vehicles. Wall Street is panicking because the rumors are aligning with the bad news coming out of these companies’ earnings reports. EV sales are stabilizing, but recovery is still a distant promise. The all-electric future seems further away than ever.

Whether or not Lucid is actually weighing Chapter 11, it’s a sure sign of more turbulent waters ahead. Polestar getting strong-armed out of the US over its Chinese ties has left a lot of EV owners and dealers scratching their heads. Rivian is in an increasingly precarious position thanks to its huge, expensive bet on becoming a mass-market car company with the production of the R2.

All of these companies are increasingly reliant on big stakeholders — Lucid with Saudi Arabia’s Public Investment Fund, Polestar with Geely, and Rivian with Volkswagen — for their future survival. If any of these big backers get cold feet, the future could get really dark really fast.

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