Connect with us

Technology

Ask Kurt: How to avoid phishing scams, protect your iPhone

Published

on

Ask Kurt: How to avoid phishing scams, protect your iPhone

In the digital age, where our lives are intertwined with technology, scammers and hackers lurk in the shadows, always on the prowl for a chance to breach our defenses. They craft their schemes with a facade of legitimacy and an air of urgency, preying on the unsuspecting. It’s a game of wits where staying one step ahead is the key to safety.

Let’s take a look at a real-life scenario that underscores the importance of vigilance:

“Two days ago I received an email (from a local store) thanking me for shopping with them. I unfortunately opened the email and it was an invoice for antivirus software that cost $399.98. I immediately called the number provided but used my landline. I only use my iPhone; don’t own a computer of any kind. Two calls didn’t get me anywhere except to worry. I called my credit card company and with [advised canceling] my credit card. No such charge was in their cue. How [did a hacker] obtain my email and what should I have [done?] I am interested in protecting my IPhone. Please respond with advice.” — Judith, Signal Mountain, Tennessee

CLICK TO GET KURT’S FREE CYBERGUY NEWSLETTER WITH SECURITY ALERTS, QUICK VIDEO TIPS, TECH REVIEWS AND EASY HOW-TO’S TO MAKE YOU SMARTER

Judith, we’re sorry you had to go through that scary experience of opening what seemed like a legitimate email. Sadly, you are not the only one to suffer from this type of activity called phishing. 

Advertisement

Hackers and scammers alike masquerade as legitimate companies or people with an urgent proposition to get you to open compromising documents or links that can endanger your security. Our digital data is readily available online, which is likely how your email address was obtained. Additionally, it’s possible that the hacker obtained your email address through a phishing attack, data breach or email harvesting. While we are glad that there were no charges on your credit card accounts, below are some steps you can take to secure your iPhone. (Android users, follow these tips.)

Man using his thumb for biometric authentication (Kurt “CyberGuy” Knutsson)

7 steps to outsmart digital intruders

1. Make sure your iPhone is secure with a passcode and biometric authentication (Face or Touch ID) enabled: Because your biometric information is unique to you, it adds a second layer of security before someone can access your phone.

2. Change your Apple ID & email account password: Your Apple ID is important for protecting your information and accessing your iPhone. Opening a phishing email may have compromised your email account. Change your email and Apple ID to unique, complex alphanumeric passwords.

Advertisement

3. Enable two-factor authentication for any account impacted by the phishing scam: This would include both your Apple ID and your email address. If you have this additional layer of security activated, the hacker or scammer would have to send a code to your other device or account to gain access, even with your password. When you step up the two-factor authentication, choose a device that isn’t your iPhone, if possible, so if your phone becomes compromised, you can still gain access.

phishing scam 2

Illustration of emails on smartphone (Kurt “CyberGuy” Knutsson)

MORE: HOW A FLAW IN IPHONE’S SECURITY COULD LEAVE YOU LOCKED OUT

4. Check your email settings: See if there are rules set up to forward emails. If there are any rules set up, delete any you didn’t set up so that your messages aren’t forwarded to someone else’s address.

5. Get SIM-swapping protection added to your phone: SIM-swapping fraud is when someone gains control of your cellphone number by moving it to a new SIM card. If you want to add SIM-swapping protection to your phone, you can contact your provider to see if this feature can be added.

phishing scam 3

Cyberattack warning with sign-in on iPhone (Kurt “CyberGuy” Knutsson)

FINNISH HACKER SENTENCED FOR BLACKMAILING THERAPY PATIENTS AFTER ACCESSING THOUSANDS OF RECORDS

Advertisement

6. Use antivirus software: The best way to protect yourself from clicking malicious links that install malware that may get access to your private information is to have antivirus protection installed on all your devices. Get my picks for the best 2024 antivirus protection winners for your Windows, Mac, Android & iOS devices.

7. Get identity theft protection: While getting an identity theft service seems like overkill, many identity theft protection services actually provide dark web monitoring services. They continually monitor the dark web to see if any crucial pieces of personal information like your email addresses or social security number end up compromised or up for sale on the dark web. Getting those alerts immediately gives you the opportunity to act faster and take the other steps listed above. If you already gave out your information to a potential scammer, you should follow these steps to see if your identity has been stolen.

One of the best parts of using identity theft protection is that they might include identity theft insurance of up to $1 million to cover losses and legal fees and a white-glove fraud resolution team where a U.S.-based case manager helps you recover any losses. See my tips and best picks on how to protect yourself from identity theft.

MORE: UNFORGETTABLE MOTHER’S DAY GIFTS 2024

Kurt’s key takeaways

Despite our best efforts and intentions, we all will or have fallen for a phishing scam at one point or another. Instead of letting the fear of the inevitable terrorize your digital life, take the precautionary steps listed above to stay one step ahead of the scammers even if you slip up.

Advertisement

In what ways do you think technology companies can further enhance user security against cyberthreats? Let us know by writing us at Cyberguy.com/Contact.

For more of my tech tips & security alerts, subscribe to my free CyberGuy Report Newsletter by heading to Cyberguy.com/Newsletter.

Ask Kurt a question or let us know what stories you’d like us to cover.

Answers to the most asked CyberGuy questions:

Advertisement

Copyright 2024 CyberGuy.com. All rights reserved.

Continue Reading
Advertisement
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Technology

Apple’s latest iPad Mini is down to its lowest price to date

Published

on

Apple’s latest iPad Mini is down to its lowest price to date

If you’re in the market for a highly portable tablet, Apple’s smallest tablet has fallen to its lowest price to date at multiple retailers. Right now, the latest iPad Mini is on sale at Amazon and Best Buy with Wi-Fi and 128GB of storage starting at $399 ($100 off). If you need more storage, you can also buy the step-up model with 256GB of storage for $499 ($100 off) or the 512GB variant for $699 ($100 off).

With its 8.3-inch screen and lightweight design, the latest iPad Mini is closer in size to the iPhone than any other tablet in Apple’s lineup. As a result, it’s easier to carry on the go and hold with one hand, making it an excellent option if you read a lot on your tablet. Its small size doesn’t come at the expense of performance, though. In fact, the onboard A17 Pro chip is snappier than the A14 Bionic chip found in the entry-level iPad, even if it’s not as speedy as the processors in the M4-powered iPad Pro or M2-powered Air.

Unlike the base iPad, the seventh-gen Mini supports Apple Intelligence, so you can take advantage of a host of AI-based features — such as AI-assisted summaries, Genmoji, ChatGPT, and the ability to erase unwanted objects in photos. It also supports the newer Apple Pencil Pro, along with Wi-Fi 6E and faster USB-C performance. They’re pretty iterative updates overall; however, they’re also a lot more appealing at $399 than they are at the tablet’s typical retail price of $499.

Continue Reading

Technology

5-minute cleanup for your phone and computer

Published

on

5-minute cleanup for your phone and computer

Digital junk piles up faster than clutter in real life. There are files you don’t need, all those random screenshots, apps you downloaded and used once, and blurry photos clogging up your camera roll.

Win a pair of $329 Ray-Ban Meta smart glasses. Enter here, no purchase necessary!

It all adds up, slowing your devices down and making everything feel messy. The good news? Cleaning it up is easier than you think. Let’s do a quick declutter that will make you say, “Ahhh, that feels better.”

Step 1: Update your devices

HOW TO (KINDLY) ASK PEOPLE NOT TO POST YOUR KIDS’ PHOTOS ON SOCIAL MEDIA

Advertisement

There are too many dangerous bugs out there to skip security patches.

  • On a Windows PC, head to Settings > Windows Update. 
  • On a Mac, go to General > Software Update. 
  • On an Android, tap Settings > System > Software. 
  • On an iPhone, tap Settings > General > Software Update.

Start with your phone

  1. Apps are space hogs

Scroll through your app list and delete any you’re not using anymore. If it’s been months, you’re not going to use it. Trust me. And even if you do want it later, great, download it again. 

YOUR SSN IS ON THE DARK WEB — HERE’S WHAT TO DO ABOUT IT

While you’re at it, move the apps you want to spend less time using (Instagram for me) off your phone’s home screen. You can hide the app or just move it to another page or folder.

On iPhone: 

Advertisement
  • Swipe left to get past all your app screens and open the App Library.
  • To delete, touch and hold an app icon > Delete App > Delete to confirm.
Person using iPhone

(Photo by Sean Gallup/Getty Images)

On Android: 

  • Open the Google Play Store app, and tap your Profile icon.
  • Tap Manage apps & devices > Manage.
  • Select the name of the app you want to delete, then tap Uninstall.

TECH TIP: SAVE YOUR MEMORIES BEFORE IT’S TOO LATE

  1. There’s time for a quick photo cleanup

On iPhone or iPad, the Photos app makes this a breeze. 

  • Open your Photos app and select Albums.
  • Scroll down and choose Duplicates. (Last time I checked, I had 2,933 duplicate photos and 49 videos!)
  • Hit Select > Select all, then tap the Trash icon to delete them. You can also select Merge to combine your dupes into one great shot.

On an Android, open the Files by Google app, select Clean, then:

Samsung Galaxy S23 Ultra smartphone is seen in South Korea

(SeongJoon Cho/Bloomberg via Getty Images)

  • Tap Confirm and free up > See junk files and select what you want to clear.
  • When you’re ready, tap Clear > Clear. That’s all it takes to remove screenshots, memes, duplicates and other junk mixed in with your important photos.

Onto your computer

  1. Start with the desktop

Here’s the quick and dirty way. Create a new folder, then drag all the random files, screenshots and whatever else into it. 

Pro tip: Sensitive documents have no place on your desktop. If you do insist on saving private docs locally, at least give a snoop a more challenging time by naming the folder something off-base like “Vacation Photos.” Be sure your computer automatically locks when you’re away and requires a password on startup, too.

Quick lock: For Windows, hit the Windows key + L. On a Mac, use Ctrl + Cmd + Q.

  1. Kick out programs you don’t need or use 

They take up a decent amount of space, so regularly clear out anything you’re not using. Beyond that, outdated apps could put you at risk. By keeping old programs on your computer, you’re potentially leaving a door wide open for cybercriminals to slip in.

On a Windows PC:

  • Click the Start button and look for the app or program. Press and hold (or right-click) the app and select Uninstall.

On a Mac:

  • Click the Finder icon in the Dock, then Applications.
  • If an app is in a folder, open it to look for an Uninstaller. Double-click it, then follow the onscreen instructions.
  • If an app isn’t in a folder or doesn’t have an Uninstaller, drag it from the Applications folder to the Trash.

Don’t forget the outside

We’re aiming for quick, so let’s tackle those fingerprint-covered screens.

Advertisement

On your phone, remove the case and accessories. You want to reach every nook and cranny. For a computer monitor, dust the back top, sides and any ledges that collect dirt before you start cleaning.

A microfiber cloth works, but I prefer screen-cleaning wipes. They’re just so easy. Skip paper towels. They’re too rough for delicate jobs like this.

I always come back to this 210-pack of screen cleaning wipes. Use them on smartphones, tablets, monitors, TVs, remote controls and even glasses. They’re scratch-free and made with anti-static tissue that cleans without leaving behind streaks or lint.

Get tech-smarter on your schedule

Advertisement

Award-winning host Kim Komando is your secret weapon for navigating tech.

Copyright 2025, WestStar Multimedia Entertainment. All rights reserved.

Continue Reading

Technology

Meta is already working on Community Notes for Threads

Published

on

Meta is already working on Community Notes for Threads

Meta announced last week that it would be ditching fact-checkers in favor of X-like Community Notes, and self-describedleaker” Alessandro Paluzzi shared screenshots on Monday showing what the feature might look like in Threads.

Based on the screenshots, it appears you’ll be able to start the process of writing a Community Note from the three-dots menu on a post, which is where you can already access features like muting an account or reporting a post. Another screenshot shows that when you write a Community Note, your note will be anonymous.

A third screenshot appears to show an Instagram help center page about Community Notes that has a button to join a waitlist for the program. However, the layout of the page looks different from other live help center pages I can see right now.

Meta didn’t immediately reply to a request for comment.

Meta said last week that it plans to “phase in Community Notes in the US first over the next couple of months” and then “improve it over the course of the year,” but it hasn’t specified exactly when the feature might be available on Threads. My colleague Alex Heath reported Sunday that Community Notes “was not on the product roadmap before this week.”

Advertisement

In addition to the move to Community Notes, Meta said it’s also getting rid of “a number of restrictions” on topics like immigration and gender, and phasing “civil content” back into Facebook, Instagram, and Threads. Instagram boss Adam Mosseri published a video today showing how to set the amount of political content you see on Threads.

Continue Reading

Trending