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A close call with a Facebook scam that tried to steal credit card info

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A close call with a Facebook scam that tried to steal credit card info

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Have you ever received a suspicious email or pop-up that made your heart race, even for a second? You’re not alone. Online scams are getting more convincing every day, and even the most tech-savvy among us can find ourselves just one click away from trouble.

Phishing is one of the most common ways scammers can access your personal information. Many people fall victim to it every day, which is why this email we received was not surprising.

Just ask “Pamela,” who wrote to us: “I thought I couldn’t be scammed, but I almost was.”

Her story is a reminder that anyone can fall for a well-executed scam. We’ll share what happened to her below, how she caught on just in time, some tips on how to avoid being scammed on Facebook, and how to report it.

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Facebook app (Kurt “CyberGuy” Knutsson)

Facebook scam warning: How Pamela almost fell for a tech support hoax

“I was working on my Facebook and it suddenly had a screen flash and voice that said the computer was locked and I needed to call a number to report the breach. I thought it was Microsoft so I called the number. The guy was good. He gave me a name and employee number and we went through some things on my computer which brought up a screen that said ‘scammers were listening’ and my IP was being used on the Porn Hub. I thought, how could that be? But still, I was obtuse.

“The screen listed what he said were all my credit cards that had been compromised, but only the beginning numbers: 3xxx, 4xxx, 5xxx, etc. He said in order to make a report to the FTC I needed to tell him all of the numbers. I told him I was not going to do that even though he insisted I had to for the ‘report.’ Then he said he would transfer me to the FTC and gave me a number in case we were disconnected. A different guy answered, gave me his name and said he was Andrew Ferguson, head of the FTC.

“I’ve been in politics and business for over 50 years. I looked him up while still on the phone and realized the head of the FTC wouldn’t be answering a support line. When I refused to give him my information, he yelled that my IP was being used on porn sites and didn’t want to stop it. I hung up.

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“I have great virus software on all my devices and use two-step authentication for almost everything – but I still almost fell for it. I’m sharing this story to help others.”

Pamela was fortunate. Her security measures and quick thinking saved her, but these tactics are becoming more common and more aggressive. Here’s what you can do to stay safe.

Beware of pop-up scams that impersonate Microsoft or the FTC

Scammers often use alarming pop-up messages or automated voices claiming your device is compromised, urging you to call a number for help. As described in Pamela’s experience, a pop-up claimed her computer was locked and played a voice message directing her to call what appeared to be a Microsoft support number. The scammer then impersonated both a Microsoft employee and a government official, using fake names and employee numbers, and tried to pressure her into revealing sensitive information.

If you ever receive a pop-up or voice message claiming your device is at risk, do not call the number provided or share any personal information. Instead, contact the organization directly using official contact details from their website. Legitimate companies and government agencies will never ask you to provide sensitive information or credit card numbers over the phone in response to unsolicited pop-ups or calls.

Protect your online accounts with strong, unique passwords

Make sure each of your online accounts has a unique password. This prevents scammers from accessing multiple accounts if one gets compromised. While password generators provide secure passwords, you can also easily create one that’s hard to crack by looking at three random things in the room and using them to form a password. Consider using a password manager for strong, unique passwords. A password manager helps you generate and securely store complex, unique passwords for each of your accounts. This prevents you from reusing passwords and makes it much harder for scammers to access multiple accounts if one is compromised. Get more details about my best expert-reviewed password managers of 2025 here.

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A person using their keyboard (Kurt “CyberGuy” Knutsson)

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Don’t fall for urgency: How scammers pressure you to act fast

Scammers will create a false sense of urgency to make you act quickly without thinking. Take your time to verify any urgent requests, especially those involving money or personal information. Don’t act on impulse.

Check URLs carefully before you click them, and use strong antivirus software 

Verify links before clicking them, especially if they come from someone who randomly contacted you on the internet. Scammers often use URLs that look similar to legitimate sites, but they typically contain slight misspellings or different domains (e.g., payepal.com or Microsoft.xyz). Also, install and update strong antivirus software.
Protect all your devices, including computers, tablets, and smartphones, with strong antivirus software. The best way to safeguard yourself from malicious links that install malware, potentially accessing your private information, is to have antivirus software installed on all your devices. This protection can also alert you to phishing emails and ransomware scams, keeping your personal information and digital assets safe. Get my picks for the best 2025 antivirus protection winners for your Windows, Mac, Android and iOS devices.

(Kurt “CyberGuy” Knutsson)

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Always update the software you use

Be sure each operating system, browser, and security software you use is updated on your computers and mobile devices. These updates often include patches that fix security vulnerabilities that scammers might exploit.

Be cautious with personal information on social media

Think twice before sharing personal details, such as your birthday, address, or even your pet’s name. Scammers can use information from your social media profiles to guess passwords or craft personalized phishing attacks.

A hacker at work (Kurt “CyberGuy” Knutsson)

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Enable multifactor authentication (MFA) on all accounts

Don’t limit MFA to just your main accounts. Enable it wherever possible, including email, social media, and financial services. Multifactor authentication adds an extra step to the login process, making it significantly harder for scammers to gain access, even if they have your password.

Use a personal data removal service to clean up your online footprint

Scammers often scour the internet for your personal information. Using a personal data removal service can help reduce the amount of your sensitive data available online, making it harder for scammers to target you with convincing attacks. While no service can guarantee the complete removal of your data from the internet, a data removal service is really a smart choice. They aren’t cheap and neither is your privacy.

These services do all the work for you by actively monitoring and systematically erasing your personal information from hundreds of websites. It’s what gives me peace of mind and has proven to be the most effective way to erase your personal data from the internet. By limiting the information available, you reduce the risk of scammers cross-referencing data from breaches with information they might find on the dark web, making it harder for them to target you. Check out my top picks for data removal services here.

Get a free scan to find out if your personal information is already out on the web.

A man looking at his Facebook account on his laptop and cellphone (Kurt “CyberGuy” Knutsson)

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Regularly review your financial statements and credit reports

Monitor your bank accounts, credit cards, and credit reports for any unusual or unauthorized activity. Early detection is key. If you spot something suspicious, report it immediately to your financial institution and the proper authorities.

Back up your important data regularly

Ransomware and other attacks can lock you out of your files. Regularly back up your important data to an external hard drive or a secure cloud service. This ensures you can recover your information if your device is compromised.

Report online scams to these official authorities

If you encounter a scam, reporting it to the proper authorities can help you recover lost funds and prevent others from falling victim to the same scam. By reporting scams, you contribute to a database that allows law enforcement to track patterns and catch criminals. Places you can report to include the FTC, your local FBI office, the IC3 and your state’s consumer protection office.

Kurt’s key takeaways

Keep in mind that scammers are constantly evolving their tactics. You must always be on guard. Do not rely too heavily on technology to protect you, since there is a psychological aspect to their methods as well. Have a skeptical mindset and trust your instincts. By sharing experiences and staying informed, we strengthen our community’s defense against cybercrime.

What was your scariest encounter with an online scam, and how did you manage to avoid falling for it? Let us know by writing to us at Cyberguy.com/Contact. 

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Copyright 2025 CyberGuy.com. All rights reserved.

Technology

Defense secretary Pete Hegseth designates Anthropic a supply chain risk

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Defense secretary Pete Hegseth designates Anthropic a supply chain risk

This week, Anthropic delivered a master class in arrogance and betrayal as well as a textbook case of how not to do business with the United States Government or the Pentagon.

Our position has never wavered and will never waver: the Department of War must have full, unrestricted access to Anthropic’s models for every LAWFUL purpose in defense of the Republic.

Instead, @AnthropicAI and its CEO @DarioAmodei, have chosen duplicity. Cloaked in the sanctimonious rhetoric of “effective altruism,” they have attempted to strong-arm the United States military into submission – a cowardly act of corporate virtue-signaling that places Silicon Valley ideology above American lives.

The Terms of Service of Anthropic’s defective altruism will never outweigh the safety, the readiness, or the lives of American troops on the battlefield.

Their true objective is unmistakable: to seize veto power over the operational decisions of the United States military. That is unacceptable.

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As President Trump stated on Truth Social, the Commander-in-Chief and the American people alone will determine the destiny of our armed forces, not unelected tech executives.

Anthropic’s stance is fundamentally incompatible with American principles. Their relationship with the United States Armed Forces and the Federal Government has therefore been permanently altered.

In conjunction with the President’s directive for the Federal Government to cease all use of Anthropic’s technology, I am directing the Department of War to designate Anthropic a Supply-Chain Risk to National Security. Effective immediately, no contractor, supplier, or partner that does business with the United States military may conduct any commercial activity with Anthropic. Anthropic will continue to provide the Department of War its services for a period of no more than six months to allow for a seamless transition to a better and more patriotic service.

America’s warfighters will never be held hostage by the ideological whims of Big Tech. This decision is final.

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What Trump’s ‘ratepayer protection pledge’ means for you

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What Trump’s ‘ratepayer protection pledge’ means for you

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When you open a chatbot, stream a show or back up photos to the cloud, you are tapping into a vast network of data centers. These facilities power artificial intelligence, search engines and online services we use every day. Now there is a growing debate over who should pay for the electricity those data centers consume.

During President Trump’s State of the Union address this week, he introduced a new initiative called the “ratepayer protection pledge” to shift AI-driven electricity costs away from consumers. The core idea is simple. 

Tech companies that run energy-intensive AI data centers should cover the cost of the extra electricity they require rather than passing those costs on to everyday customers through higher utility rates.

It sounds simple. The hard part is what happens next.

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At the State of the Union address Feb. 24, 2026, President Trump unveiled the “ratepayer protection pledge” aimed at shielding consumers from rising electricity costs tied to AI data centers. (Nathan Posner/Anadolu via Getty Images)

Why AI is driving a surge in electricity demand

AI systems require enormous computing power. That computing power requires enormous electricity. Today’s data centers can consume as much power as a small city. As AI tools expand across business, healthcare, finance and consumer apps, energy demand has risen sharply in certain regions.

Utilities have warned that the current grid in many parts of the country was not built for this level of concentrated demand. Upgrading substations, transmission lines and generation capacity costs money. Traditionally, those costs can influence rates paid by homes and small businesses. That is where the pledge comes in.

What the ratepayer protection pledge is designed to do

Under the ratepayer protection pledge, large technology companies would:

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  • Cover the full cost of additional electricity tied to their data centers
  • Build their own on-site power generation to reduce strain on the public grid

Supporters say this approach separates residential energy costs from large-scale AI expansion. In other words, your household bill should not rise simply because a new AI data center opens nearby. So far, Anthropic is the clearest public backer. CyberGuy reached out to Anthropic for a comment on its role in the pledge. A company spokesperson referred us to a tweet from Anthropic Head of External Affairs Sarah Heck.

“American families shouldn’t pick up the tab for AI,” Heck wrote in a post on X. “In support of the White House ratepayer protection pledge, Anthropic has committed to covering 100% of electricity price increases that consumers face from our data centers.”

That makes Anthropic one of the first major AI companies to publicly state it will absorb consumer electricity price increases tied to its data center operations. Other major firms may be close behind. The White House reportedly plans to host Microsoft, Meta and Anthropic in early March to discuss formalizing a broader deal, though attendance and final terms have not been confirmed publicly.

Microsoft also expressed support for the initiative. 

“The ratepayer protection pledge is an important step,” Brad Smith, Microsoft vice chair and president, said in a statement to CyberGuy. “We appreciate the administration’s work to ensure that data centers don’t contribute to higher electricity prices for consumers.”  

Industry groups also point to companies such as Google and utilities including Duke Energy and Georgia Power as making consumer-focused commitments tied to data center growth. However, enforcement mechanisms and long-term regulatory details remain unclear.

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The White House plans talks with Microsoft, Meta and Anthropic about shifting AI energy costs away from consumers. (Eli Hiller/For The Washington Post via Getty Images)

How this could change the economics of AI

AI infrastructure is already one of the most expensive technology buildouts in history. Companies are investing billions in chips, servers and real estate. If firms must also finance dedicated power plants or pay premium rates for grid upgrades, the cost of running AI systems increases further. That could lead to:

  • Slower expansion in some markets
  • Greater investment in renewable energy and storage
  • More partnerships between tech firms and utilities

Energy strategy may become just as important as computing strategy. For consumers, this shift signals that electricity is now a central part of the AI conversation. AI is no longer only about software. It is also about infrastructure.

The bigger consumer tech picture

AI is becoming embedded in smartphones, search engines, office software and home devices. As adoption grows, so does the hidden infrastructure supporting it. Energy is now part of the conversation around everyday technology. Every AI-generated image, voice command or cloud backup depends on a power-hungry network of servers.

By asking companies to account more directly for their electricity use, policymakers are acknowledging a new reality. The digital world runs on very physical resources. For you, that shift could mean more transparency. It also raises new questions about sustainability, local impact and long-term costs.

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As AI expansion strains the grid, a new proposal would require tech firms to fund their own power needs. (Sameer Al-Doumy/AFP via Getty Images)

What this means for you

If you are a homeowner or renter, the practical question is simple. Will this protect my electric bill? In theory, separating data center energy costs from residential rates could reduce the risk of price spikes tied to AI growth. If companies fund their own generation or grid upgrades, utilities may have less reason to spread those costs among all customers.

That said, utility pricing is complex. It depends on state regulators, long-term planning and local energy markets.

Here is what you can watch for in your area:

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  • New data center construction announcements
  • Utility filings that mention large commercial load growth
  • Public service commission decisions on rate adjustments

Even if you rarely use AI tools, your community could feel the effects of a nearby data center. The pledge is intended to keep those large-scale power demands from showing up in your monthly bill.

Take my quiz: How safe is your online security?

Think your devices and data are truly protected? Take this quick quiz to see where your digital habits stand. From passwords to Wi-Fi settings, you’ll get a personalized breakdown of what you’re doing right and what needs improvement. Take my Quiz here: Cyberguy.com.

Kurt’s key takeaways

The ratepayer protection pledge highlights an important turning point. AI is no longer only about innovation and speed. It is also about energy and accountability. If tech companies truly absorb the cost of their expanding power needs, households may avoid some of the financial strain tied to rapid AI growth. If not, utility bills could become an unexpected front line in the AI era.

As AI tools become part of daily life, how much extra power are you willing to support to keep them running? Let us know by writing to us at Cyberguy.com.

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Copyright 2026 CyberGuy.com. All rights reserved.

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Here’s your first look at Kratos in Amazon’s God of War show

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Here’s your first look at Kratos in Amazon’s God of War show

Amazon has slowly been teasing out casting details for its live-action adaptation of God of War, and now we have our first look at the show. It’s a single image but a notable one showing protagonist Kratos and his son Atreus. The characters are played by Ryan Hurst and Callum Vinson, respectively, and they look relatively close to their video game counterparts.

There aren’t a lot of other details about the show just yet, but this is Amazon’s official description:

The God of War series storyline follows father and son Kratos and Atreus as they embark on a journey to spread the ashes of their wife and mother, Faye. Through their adventures, Kratos tries to teach his son to be a better god, while Atreus tries to teach his father how to be a better human.

That sounds a lot like the recent soft reboot of the franchise, which started with 2018’s God of War and continued through Ragnarök in 2022. For the Amazon series, Ronald D. Moore, best-known for his work on For All Mankind and Battlestar Galactica, will serve as showrunner. The rest of the cast includes: Mandy Patinkin (Odin), Ed Skrein (Baldur), Max Parker (Heimdall), Ólafur Darri Ólafsson (Thor), Teresa Palmer (Sif), Alastair Duncan (Mimir), Jeff Gulka (Sindri), and Danny Woodburn (Brok).

While production is underway on the God of War series, there’s no word on when it might start streaming.

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