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DC's 911 dispatch system experiences another outage; OUC reviewing

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DC's 911 dispatch system experiences another outage; OUC reviewing


D.C.’s 911 dispatch system was down for several minutes Friday, according to the city’s Office of Communications.

Officials said the city’s Computer-Aided Dispatch (CAD) system experienced a connectivity disruption around 5:15 p.m.

CAD is used for dispatching D.C. Fire and EMS and Metropolitan Police Department personnel.

During the outage, public safety agencies transitioned to manual dispatch. The issue was resolved within 20 minutes, according to officials.

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Officials said the OUC is still able to process and receive 911 calls during CAD outages.

The outage comes one week after a 5-month-old died while the call center was experiencing technical difficulties.

RELATED | DC police investigate death of infant in Northwest as call center experiences tech issues

The Office of Unified Communications (OUC) blamed the August 2 outage on a contractor’s software update, saying the update was installed incorrectly.

The contractor was fired, 7News learned Monday.

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On Friday, August 9, 7News spoke with Public Safety Advocate and long-time OUC watchdog Dave Statter.

According to Statter, this is the sixth outage since May 23.

READ MORE | 7News pushes DC’s 911 call center for answers on system disruptions

“They don’t know where all the units for D.C. Fire and EMS are located without the computer, and there’s a lot of information they don’t have, and they have to basically use pencil and paper or pen and paper to pass notes to each other to make sure everything is done right,” Statter told 7News.

“They haven’t answered what is happening with all this, why does this keep happening at OUC…They shouldn’t lose the computers this often,” Statter added.

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The Office of the Chief Technology Officer and the OUC are reviewing the latest outage, according to officials



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A ‘divine’ match: Widow of late DC officer meets woman who received his kidney

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A ‘divine’ match: Widow of late DC officer meets woman who received his kidney


A month ago, Maya Pinson and her mother sat down with News4 to discuss the duo’s movie premiere. Then, they made viewers aware of Maya’s desperate need for a kidney donor.

None of their family members were a match, and there was no one to donate a kidney to the 21-year-old Penn State senior.

“We had nothing,” Maya’s mother, Minyon Pinson said.

“We were relying on the community, prayers. We were just completely trusting God that somebody was going to come forward,” she said.

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That’s when Nadia Bennett, widow of the D.C. officer who was killed after being hit by a car while helping a driver, answered their call.

Weeks later, the two finally met face-to-face. Nadia was ecstatic.

“I’m so grateful that you are recovering, you are doing well, and I’m just happy to know that Terry was your match,” Nadia said when the two first met.

“And it just, everything was just so divine,” she said.

Nadia is the widow of late D.C. police officer Terry Bennett. While helping a driver whose car broke down in the eastbound lanes of I-695 near South Capitol Street, Bennett was struck by a high-speed car, police said in a statement.

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Bennett rushed to the hospital. Nadia sat with her husband for 15 days.

“Every day throughout Terry fighting through his injuries, I’m just sitting beside his bedside and I’m like, he did a good thing, he did a good job,” Nadia said.

And when doctors told her that Bennett would not recover, she knew what to do.

“They had to let me know that Terry was an organ donor and immediately, Maya popped up in my mind,” she said.

Nadia remembered seeing Maya’s social media post about her kidney disease. The two turned out to have friends in common.

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Nadia coordinated a direct kidney donation to Maya, a miracle the family had prayed for.

“It’s so unexplainable,” Minyon said.

“My heart dropped then because it became real. And I said, Maya, you have a donor, because this is her first surgery,” she said.

Weeks after the transplant, Maya is grateful. The young filmmaker is taking her final Penn State courses online.

“And one of my assignments is to make a PSA about the importance of organ donation. So I’m doing a bunch of research,” Maya said.

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Film is one of the hardest industries to break into, but two filmmakers from the DMV are taking the industry by storm in their own way. News4’s Molette Green spoke with the duo about their moviemaking magic and the health crisis one of them is facing.

“It’s really hard for me to put into words. I’m just beaming with joy and so fortunate,” she said.

Nadia told News4 her husband was a hero in life and now in death.

Officer Bennett died at 32 years old. He was a native of Southeast D.C.

To honor Bennett’s life and service, the D.C. Council told News4 they’re declaring July 21, Bennett’s birthday, as Terry Bennett Day.

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Nadia, too, honors her late husband, by sporting a custom badge sweatshirt.

“Custom made by the 1st District. It has Terry’s end of watch date and this is his badge,” Nadia said.

On July 21st, Bennett’s birthday, the D.C. Council will honor his life and service as Terry Bennett Day in the District.



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Man dies after getting shot in Columbia Heights area of Northwest DC

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Man dies after getting shot in Columbia Heights area of Northwest DC


A man shot Friday afternoon in Columbia Heights has died after being taken to the hospital, D.C. police said.

SEE ALSO | DC reports first homicide of 2026 after man killed in northeast shooting

Police said officers responded to the intersection of 14th Street and Euclid Street NW around 2:17 p.m. for a report of a shooting.

When they arrived, officers found one man who was still conscious and suffering from a gunshot wound, police said. The man’s condition later worsened at the hospital, and he died, police said.

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According to police, the shooter may have fled in a gray or silver Dodge Durango with dark window tint.

ALSO READ | Each murder in Washington, DC costs taxpayers $1.5M

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Let the Good Times Roll at The Wharf’s Mardi Gras Parade & Celebration

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Let the Good Times Roll at The Wharf’s Mardi Gras Parade & Celebration


Let the good times roll at The Wharf’s Mardi Gras Parade & Festivities on February 22nd from 3-7pm!

Grab your beads, feather boas and masks…a group of your friends or family… and enjoy the free festivities! There will be a fabulous parade, live music, food, drinks and fireworks!

Roxanne got a sneak preview of the event from the Wharf’s communications manager, Mary Katherine Cusack, & Todd Thrasher, the Founder of Thrasher’s Rum & Tiki TNT. Roxanne even got a lesson in how to make a Hurricane!

Schedule of Events on Feb. 22nd:

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3:00pm: Mardi Gras Activities Start

3:30pm: Parade Starts

4:30-7:00pm: Live Music Performances

~6:30pm: Fireworks!

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To learn more about all the fun, go here



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