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West Virginia American Water launches customer advisory map

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CHARLESTON, W.Va. — West Virginia American Water Firm has launched an interactive buyer advisory map on its web site, that reveals water service disruptions, deliberate service outages or boil water advisories inside sure areas.

The Buyer Advisory Map may be discovered within the Alerts part of the West Virginia American Water (WVAWC) web site. Prospects now have the power to look by service tackle or residence to find out if they’re positioned inside an alert space.

Prospects can even view further info such because the estimated time of restoration and steps to take when below an advisory.

Megan Hannah, Senior Supervisor, Authorities and Exterior Affairs advised MetroNews that prospects have requested a map much like what electrical utility firms use.

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“All the knowledge that’s on the map is info that has been out there to our prospects however by no means in such a method that is very easy for our prospects to have the ability to search by their tackle to find out if they’re in an space of a boil order advisory or an outage,” Hannah mentioned.

Hannah mentioned launching the map is a part of the corporate’s method to enhance its buyer system for alerts, making it extra user-friendly. WVAWC has not too long ago upgraded its buyer dashboard with new instruments to examine and schedule service.

“In the event you see water taking place your avenue in your neighborhood or in case you activate a faucet and water shouldn’t be coming by means of, you may easiliy go surfing and report these outages relatively than calling the 800 quantity and perhaps ready on maintain for a time frame,” Hannah mentioned.

VIEW: WVAWC buyer advisory map

WVAWC mentioned its prospects are inspired to log onto MyWater and replace their account info, permitting the corporate to achieve them as wanted for any updates particularly associated to their property.

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“We’re dedicated to offering distinctive customer support and are regularly in search of methods to enhance our communication round outages and advisories,” mentioned Chris Carew, vice chairman of Operations at West Virginia American Water in a launch.

“This buyer advisory map is a useful instrument that enables prospects to view occasions occurring of their space that will impression their water service.”

Hannah mentioned an individual doesn’t must be a buyer to entry the map. She mentioned events equivalent to landlords and media retailers have entry to info to push it out.



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Virginia Senate whiffs on VMSDEP fix a second time

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Virginia Senate whiffs on VMSDEP fix a second time


Senate Democrats in Richmond once again failed to pass a bill to fix issues with a state veterans education benefit program Monday. It was the second special session held to address the issue and dragged into the evening.

“We have a bill that will solve everyone’s problems. But instead, we’re not going to vote on it because of a procedural objection,” said Senate Majority Leader Scott Surovell, chastising Republicans for failing to cross party lines and approve a sped-up vote on the majority’s suggested changes to the Virginia Military Survivors and Dependents Education Program, or VMSDEP.

The program was reined in by the legislature and Governor Glenn Youngkin during the recent budget cycle after costs were projected to skyrocket in the coming years. The families of injured vets complained and an effort to roll back the changes while maintaining the program’s sustainability has been a challenge ever since.

Last Friday the House of Delegates passed a so-called “clean repeal” 92-0. It included directions for a state watchdog to study the program and bring findings and suggestions for changes before the 2025 session. That study is still expected by early September.

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But Senator Louise Lucas, that chamber’s leading Democrat, refused to hear the House bill Monday and instead pitched her own fix: one that rolled back much of the changes, and included millions of dollars in funding over the next two years.

Surovell said there were also constitutional issues with the House’s measure, but Republican Senator Mark Peake challenged that assessment and argued enough Senate Democrats were in support to pass it.

“We’re here, it’s our second time here, the House has done their job. We should have voted on this bill,” Peake said from the chamber floor Monday.

The Senate will now have to return at a to be determined date to approve their new effort without Republican support. The House would also then have to return to approve the bill. A spokesperson for House Speaker Don Scott had no comment as of Monday evening.

In a statement sent after Monday’s session, Governor Youngkin condemned the Senate’s fruitless, second return to Richmond and asked both chambers to return again as early as next week.

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“If they can’t agree on coming back together to fix this, I will call them back to do exactly that,” he said.

This report, provided by Virginia Public Radio, was made possible with support from the Virginia Education Association.





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United Way of Southwest Virginia announces return of annual ‘Stuff the Bus’ fundraiser

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United Way of Southwest Virginia announces return of annual ‘Stuff the Bus’ fundraiser


United Way of Southwest Virginia has announced the return of its annual “Stuff the Bus” fundraiser, aimed to provide essential school supplies to students across Southwest Virginia.

The event takes place throughout the month of July in all 21 localities within its service area, impacting over 150 schools and over 73,000 students.

The organization said this fundraiser comes at a particularly crucial time, as families are facing rising school supply costs — expected to exceed $890 per family and an average of $597 per child.

“We believe that every child deserves the opportunity to succeed,” said Megan Parks, Executive Director of United Way of Southwest Virginia. “Our community has always been incredibly supportive, and we are confident that together, we can make a significant impact in the lives of our students.”

School supplies can be donated at designated collection points throughout the region.

Here’s a list of donation locations across our viewing area:

School Division Business Name Address City
Bland County Bland County Public Library 697 Main St. Bland
Carroll County First Community Bank 148 N. Main St. Hillsville
City of Radford First Community Bank 1400 Tyler Ave. Radford
Floyd County Carter Bank & Trust 213 North Locust St. Floyd
Giles County First National Bank of Peterstown 110 Old Virginia Ave. Narrows
Grayson County Carter Bank & Trust 449 E. Main St. Independence
Montgomery County Revivicor 1700 Kraft Dr., Suite 2400 Blacksburg
Montgomery County Blacksburg Boxing & Fitness 115 S Hill Dr. Blacksburg
Montgomery County Coldwell Banker 220 Professional Park Dr. Blacksburg
Montgomery County First Community Bank 1900 South Main St. Blacksburg
Montgomery County First Community Bank 109 Roanoke St. Christiansburg
Pulaski County First Community Bank 1001 Bob White Blvd. Pulaski
Wythe County First Community Bank 145 Ivanhoe Rd. Fort Chiswell
Wythe County First Community Bank 210 E. Main St. Wytheville

To learn more about the fundraiser, click here.

Copyright 2024 by WSLS 10 – All rights reserved.

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Is West Virginia a Preseason Top 25 Team?

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Is West Virginia a Preseason Top 25 Team?


For the first time since 2018, we can have a serious conversation about West Virginia and the preseason top 25 rankings. The Mountaineers rattled off nine wins in 2023, ending the year on a strong note winning five of its final six games including a win over North Carolina in the Duke’s Mayo Bowl.

Neal Brown and GM Drew Fabianich did a masterful job of keeping the roster intact through the two transfer portal windows. Of course, they lost a few contributors, but nothing they can’t replace.

WVU returns three members of what was considered to be one of the top offensive line’s in all of college football in 2024. Two others, Nick Malone and Xavier Bausley, have started games at the collegiate level. The depth up front is in terrific shape. In the backfield, the Mountaineers will feature one of the top duos in the country with the contrasting styles of Jahiem White and CJ Donaldson. At receiver, they see the return of four of their top five pass catchers from a year ago, including tight end Kole Taylor who led the team with 35 receptions.

Defensively, the front seven is the unit’s strength. They’ll be able to rotate in anywhere from six to eight along the defensive line while housing the most depth they’ve had at linebacker since this staff arrived in 2019. The secondary is the biggest question mark. On paper, it looks to be an improved group but there are several new faces that make up that third level of the defense which could take some time to gel.

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There’s more than enough proven talent on this roster for West Virginia to have a number next to its name to start the 2024 season, but will they? My guess is no. They’ll continue to rank the bigger brands who always fall extremely short of expectations instead – think of Miami, Texas A&M, USC and Tennessee – and others who probably aren’t as deserving but could find their way in such as Louisville, Kentucky, and Virginia Tech. If I had a vote, I’d put West Virginia in the 22-24 range. Instead, they’ll be in the back end of “receiving votes” category when the first set of rankings come out in a matter of weeks.

READ MORE ABOUT WVU ATHLETICS

What is WVU’s Biggest Concern in 2024?

WVU Absent From College Football 25’s Top 25 Offenses

West Virginia Ranked in Phil Steele’s Preseason Top 40

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