OGDEN, Utah — Hawx Providers, which in July 2021 partnered with non-public fairness agency PCM Progress, has made one other strategic progress transfer with the addition of trade professionals Brad Pitts, Scott Broaddus and Daniel Baldwin.
Pitts joined Hawx as chief working officer, whereas Broaddus is the corporate’s vice chairman of enlargement, and Baldwin is Hawx’s vice chairman of technical companies.
Pitts has served in a wide range of service and management positions within the pest management trade. His profession dates to 1982, working for Dallas Pest & Termite Management alongside the late Burt Smith and Rick Rogers. His subsequent step was Hometeam Pest Protection from 1996 to 2006, the place he served as area vice chairman, liable for markets from Texas to California. He then moved to Rollins, the place he stayed for 10 years, serving as vice chairman of Orkin’s south central division. Pitts joined Environmental Pest Providers in 2016 and labored there for 2 years as vice chairman, liable for main the Arrow Environmental Providers model and the State Pest Management model.
After a one-year hiatus from the service facet of the pest management trade whereas working as a fulltime guide on a distant rodent monitoring system, Pitts returned in April 2020 to work for Fox Pest Management as chief progress officer. Pitts stated he loved his time at Fox, a high-growth firm, however was intrigued by the chance to affix Hawx Providers, additionally a quickly rising agency.
After assembly with PCM Progress founder and chief Mike Paulus, Hawx President Matt Mehr, CEO Scott Wilson, and Chief Income Officer JK Gleave, Pitts stated he was impressed with their imaginative and prescient “to leverage know-how and construct a enterprise primarily based on a mix of high quality customer support and quick progress.”
Pitts has been working to determine and rent different robust trade leaders, launch further service choices, implement a web promoter rating system, and standardize processes and operations at Hawx, an organization that depends closely on door-to-door gross sales. His expertise working with Fox Pest Management, additionally an organization that makes use of D2D gross sales professionals, in addition to contracting a D2D gross sales groups whereas at Rollins/Orkin, has been worthwhile, he stated. “I do know door-to-door gross sales sufficient to make me harmful,” he stated with a chuckle. “I’ll not know every little thing about D2D, however I understand how to develop firms, develop leaders, and know the right way to develop good companies by high quality, offering a wonderful worker expertise, and creating a wonderful buyer expertise. And that is what I really feel like I can do right here.”
Broaddus, who is predicated in Raleigh, N.C., involves Hawx after having spent 15 years on the manufacturing facet, working for Bayer Environmental Science. Most just lately, he was gross sales and enterprise lead, Bayer Digital Administration, and enterprise supervisor for Bayer Environmental Science.
As vice chairman of enlargement, Broaddus leads a wide range of tasks and initiatives to assist the corporate’s enlargement and progress efforts. He additionally works with cross-functional groups on operations, gross sales, advertising and marketing and technique to determine greatest practices, methods and processes. All of those efforts are “designed round serving to Hawx develop into extra environment friendly and efficient in how we rent, develop our folks, develop in strategic markets and actually ship an distinctive buyer expertise,” he stated.
The chance to affix Hawx was engaging to Broaddus “as a result of I already knew that they had an excellent tradition and management, however extra importantly they’re entrepreneurial in spirit. This entrepreneurial method and willingness to problem the established order is what actually excited me about coming to the service facet with a possibility to do issues in another way.”
Baldwin has been within the pest management trade since 1995 and has served in a wide range of areas together with distribution, manufacturing and repair. From 2019 to 2021, he was director of technical companies, coaching and regulatory companies for Terminix. Previous to that he served as senior scientist, Restaurant Meals Security at Taco Bell Company, the place he managed the corporate’s pest management and regulatory compliance efforts.
As vice chairman of technical companies at Hawx, Baldwin is concerned in growing commonplace working procedures (SOPs), aiding with product choice, and high quality assurance.
“The larger factor, and what I’m actually enthusiastic about, is the coaching facet. We’re actually making an attempt to modernize how we view the coaching of technicians.” Particularly, Baldwin is targeted on constructing a career-oriented coaching and training program, he stated. “We need to construct long-term workers who’re on a profession path.”
Along with his function at Hawx, Baldwin was just lately elected as a chairperson on AIB Worldwide’s Certification Providers Board of Administrators.