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Bill aimed at reforming S&WB customer billing passed by Louisiana House

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Bill aimed at reforming S&WB customer billing passed by Louisiana House


NEW ORLEANS (WVUE) – The Louisiana House unanimously passed a bill Tuesday (April 16) aimed at reforming customer billing by the Sewerage & Water Board of New Orleans.

Paul Rainwater, who heads Gov. Jeff Landry’s Sewerage & Water Board task force, called it the first step toward restoring customer confidence and trust in the system.

Rainwater said he’s pleased with the 99-0 vote sending the bill on to the state Senate.

“We believe this is (an) important step for the residents in New Orleans, who don’t agree with their water bills and don’t trust the water bills,” Rainwater said.

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House Bill No. 965 calls for the Sewerage & Water Board to give customers the option of paying a fixed monthly rate for services until an automated meter is installed and operable on their property.

That rate would be determined by averaging recent bills.

Should a customer disagree with the fixed bill result, the proposed legislation also calls for billing disputes to be settled by an arbitrator appointed in each council district.

That arbitrator would be picked by the Louisiana Legislative Auditor and the New Orleans Inspector General, and would require confirmation by the New Orleans City Council.

The customer would meet with the arbitrator at a public building in a private setting and go through the billing issue, resulting in a report.

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“This gives, you know, a sense of fairness and independence, if people feel like they’re not being treated fairly by the Sewerage & Water Board,” Rainwater said.

As a last resort, the customer could appeal to the city council.

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New Orleans’ Sewerage & Water Board needs ‘complete overhaul and facelift,’ task force member says

Rainwater said he, along with fellow task force members, the utility’s executive director Ghassan Korban, and state Sen. Stephanie Hilferty (R-Metairie) — who authored the bill — met earlier Tuesday (April 16) to talk through the proposed legislation.

Rainwater said they’ll continue with weekly meetings to discuss improvements being made.

“In 12 hours of meetings, billing was discussed almost every hour,” Rainwater said. “And we had a public hearing that went for three hours, and we have 50 residents come and talk about nothing but billing.”

He said he expects the bill to pass overwhelmingly in the senate as well.

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In a statement, the Sewerage & Water Board of New Orleans said, “We have been in constant contact with our state legislators and are committed to working with stakeholders as we participate in the legislative process and work toward meaningful change for our utility and valued customers. The Sewerage & Water Board remains focused on implementing the two largest projects our utility has rolled out in a generation: The smart metering program and the power complex, both of which will benefit New Orleans for decades to come.”

Rainwater pointed to two other bills involving the utility being considered by the legislature. One requires the reading of meters and another calls for the consolidation of cleaning and maintaining catch basins and smaller pipes by the Sewerage & Water Board, rather than the city’s Department of Public Works.

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Louisiana

Louisiana is the eighth most affordable state to retire, study says

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Louisiana is the eighth most affordable state to retire, study says




Louisiana ranks among the top 10 most affordable states to retire, according to a new study from Retirement Living, a national journal of retirement research.

Researchers analyzed each state’s housing costs, living expenses and tax friendliness to compile the ranking. Louisiana, they say, is the eighth most affordable state for retirees.

In Louisiana, the median monthly rent for a one-bedroom apartment is $932, the median home sale price is $255,000, monthly grocery spend per capita is $272, the average price per gallon of regular gas is $4, the average Medicare Advantage monthly premium is $13.35 and the average effective property tax rate is 0.55%.

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West Virginia is the most affordable state to retire, followed by Mississippi, Alabama, Oklahoma, Arkansas, Kentucky, Missouri, Louisiana, Indiana and Kansas. Researchers describe the South as “the sweet spot for an affordable retirement.”

The most expensive state to retire, meanwhile, is California, followed by Hawaii, Washington, Oregon, Colorado, New Jersey, Massachusetts, Utah, New York and Minnesota.

Read Retirement Living’s full report here.





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Louisiana agencies urge hurricane preparation ahead of season start

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Louisiana agencies urge hurricane preparation ahead of season start


BATON ROUGE, La. (WAFB) – With hurricane season approaching, the Louisiana Coastal Protection and Restoration Authority is bringing the community together to prepare before a storm forms.

“We can’t stop disasters from happening. We can’t stop hurricanes from happening. But what we can do is equip our communities with the resources that they need to prepare for these storms ahead of time,” said Jayda Morris, CPRA outreach manager.

The agency hosted an event featuring interactive storm simulations and a full model of the Mississippi River.

“If you do it now, like on a sunny day like today, you’re ready to go for the rest of the season,” Jay Grymes said.

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El Niño may reduce storms, but Louisiana still at risk

State Climatologist Jay Grymes said an El Niño pattern may reduce the number of storms in the Atlantic but warned against a false sense of security.

“In those 25 years, Louisiana, some part of the state has been impacted by 29 storms. That’s one a year, regardless of El Niño. So that should tell you something,” Grymes said.

He said the bigger concern is storms that can form in the Gulf with little warning.

“If we’re going to get a storm, it very possibly could be one that bubbles up in the Gulf and doesn’t give us five or seven days to track it coming our way. It gives us 40 hours to get ready for a landfall. So it’s imperative that you go ahead and do it now,” Grymes said.

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Preparation goes beyond stocking water

Preparing now includes walking through yards, checking trees, and knowing whether everyone in the family can survive two weeks without power.

PhD students with the LSU College of the Coast and Environment gave the community a virtual reality experience that puts users inside a storm.

“If they wear the goggles or play with the Apple Vision Pro, they can understand how high will the flood be, and they can know how dangerous is the hurricane scenario,” said Yixuan Wang.

The VR simulation uses real historical data to show users what compound flooding looks like in New Orleans and surrounding areas. The goal is to make the science real for people who can’t picture what a flood map means.

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“It’s just to let you understand the environment. We will add the audios, the different sound of the wind and the storm. And you can see how tense of the rainfall around you,” Wang said.

Organizers said the event is about making sure that when a storm threatens the area, families already know their plan.

Information from the event is available on CPRA’s website. Hurricane season runs through Nov. 30.

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Louisiana homeowners can apply for grants to upgrade, protect roofs against storms

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Louisiana homeowners can apply for grants to upgrade, protect roofs against storms


BATON ROUGE, La. (WAFB) – Louisiana homeowners can get financial help to upgrade their roofs and ensure they can better stand up to strong storms.

According to the Louisiana Department of Insurance, registration for next Louisiana Fortify Homes Program lottery opens at 8 a.m. on Monday, June 1. The registration period will stay open through 5 p.m. on Friday, June 19.

Under the latest round of the program, 3,000 grants of up to $10,000 will go out. After applying, homeowners will get placed into a lottery and will be randomly selected.

There are many specific benefits of having a roof upgraded through the Louisiana Fortify Homes Program. Officials said the roofs have stronger shingles that can protect against hail up to two inches wide, sealed roof decks to help prevent water damage, and stronger edges to keep wind from getting underneath.

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Homeowners with a fortified roof can also get a certificate to receive a discount on insurance premiums.

“At the end of the day, this program is about more than just roofs,” said Louisiana Insurance Commissioner Tim Temple. “It is about protecting families, it is about strengthening communities, and it is about putting Louisiana in a stronger position—both physically and economically—to face the challenges ahead.”

Only people living in Ascension Parish, Livingston Parish, Assumption Parish, Tangipahoa Parish, Acadia Parish, Calcasieu Parish, Cameron Parish, Iberia Parish, Jefferson Parish, Jefferson Davis Parish, Lafayette Parish, Lafourche Parish, Orleans Parish, Plaquemines Parish, St. Bernard Parish, St. Charles Parish, St. James Parish, St. John the Baptist Parish, St. Martin Parish, St. Mary Parish, St. Tammany Parish, Terrebonne Parish, and Vermilion Parish are eligible to apply for the latest round of the program.

People living in a newly built home, mobile home, or condominium are not qualified.

For a detailed list of eligibility requirements, click here.

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If a person registered for the program previously, he or she must do so again. The person will also need to provide the following information:

  • A homestead exemption on the primary residence.
  • A policy of insurance that provides wind coverage for the primary residence.
  • A flood insurance policy on the primary residence if it is in a special flood hazard area.

For more information about applying, click here.

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Click here to subscribe to our WAFB 9 News daily digest and breaking news alerts delivered straight to your email inbox.

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