Augusta, GA
On top of water rate hike, Augusta slaps fee on card users
AUGUSTA, Ga. (WRDW/WAGT) – Days after announcing a 4.5% rate increase just before Christmas, Augusta Utilities announced another change that will raise costs for some customers.
Beginning Jan. 1 when the rate increase takes effect, customers paying online using a credit card will also be responsible for credit card processing fees, the city announced Friday – two days after the holiday.
“This policy change reflects an effort to manage rising operational costs while maintaining our commitment to providing quality service to our customers,” the city said in an announcement.
The rate hike and credit card fee come three months after the water system was shut down for days in the aftermath of Hurricane Helene so the system could be repaired.
“The credit card processing fee will appear as a separate line item at checkout, ensuring full transparency,” the city said in its announcement.
There is no fee for paying by check, money order, or cash.
The rate hike, approved by the Augusta Commission, “is necessary to address rising operational costs, infrastructure upgrades, and ongoing investments to ensure the long-term reliability of Augusta’s water system,” the city said Monday in a news release issued just before the Christmas holiday.
For the average residential customer using 5,000 gallons of water per month, the change will mean an increase of about $2.23 each month, the city said.
CITY STATEMENT
Rate increase: You can go online to learn more
- “Augusta Utilities values transparency and is committed to keeping customers informed,” the city of Augusta said in a news release. “Additional details about the rate adjustment, including FAQs and resources to help manage water use and reduce costs, are available at https://www.augustaga.gov/2771/Utilities or by contacting our customer service team at 706-821-1851.”
“This rate adjustment reflects our dedication to sustaining a solid water system for current and future generations,” said Utilities Director Wes Byne. “The funds will support critical projects such as pipeline replacements, water treatment upgrades, and emergency preparedness to better serve our growing community.”
A couple of days after Helene hit the city on Sept. 27, city officials said the water system had to be shut down because too much debris was clogging the intake lines. It didn’t help that the pumps were running on generators because the electric service was out.
The outage lasted anywhere from 24 hours to days, depending on a customer’s location, and was followed by a boil order in case dirt and bacteria had seeped into pipes that were under low pressure.
The hike also comes as electric customers are dealing with a series of rate increases from Georgia Power, including a 3.5% hike that takes effect Jan. 1 – on top of separate increases when Unit 3 and Unit 4 went online at Plant Vogtle. There was also an increase in summer 2023 that was blamed on higher fuel costs.
Copyright 2024 WRDW/WAGT. All rights reserved.
AUGUSTA, Ga. (WRDW/WAGT) – The second annual Juneteenth trail ride took place on Old Waynesboro Road in Augusta on Saturday.
The event featured trail rides with horses and ATVs, a mechanical bull contest and music.
People shopped at vendors, and there was entertainment for kids, including a petting zoo, inflatables and games.
“It’s really a privilege just to be able to have the opportunity to share my space, to share my area, and to share for an event with so much value, to give back to my community and a place to celebrate,” said Davon Wallace, chief of operations at Crimson Hills.
Wallace said they will be hosting more events, with a haunted trail coming in October.
Copyright 2026 WRDW/WAGT. All rights reserved.
AUGUSTA, Ga. (WJBF) — The Richmond County Sheriff’s Office has made multiple arrests in a deadly shooting that left one teenager dead and another injured early Saturday morning.
According to deputies, the incident happened June 20, at approximately 12:50 a.m. in the 200 block of Warren Road, where authorities responded to reports of shots fired involving two gunshot victims.
When deputies arrived, they located two 18-year-old men from Augusta.
Officials identified the victims as Eric Markquis Bartley Miller and Joseph Lamar Thomas.
Investigators say Miller sustained at least one gunshot wound and was pronounced dead at the scene.
Thomas was also found with at least one gunshot wound and was transported to a local hospital for treatment.
The Richmond County Sheriff’s Office says the circumstances surrounding the shooting remain under active investigation.
As of Saturday afternoon, three teenage suspects have been arrested and charged in connection with the incident.
18-year-old Dmihjay Collins, 17-year-old Tayshaun Thomas, and 17-year-old Joseph Thomas have all been arrested and charged with Murder, Aggravated Assault, and Possession of Machine Guns. They are all currently being held at the Webster Detention Center.
A fourth teenager, 17-year-old Reante Byrd was also arrested, but investigators have not linked him to the murder case. Byrd has been charged with Possession of a Pistol or Revolver by a Person Under the Age of 18. He is also being held in the Webster Detention Center.
No further details in the investigation have been released.
AUGUSTA, Ga. (WRDW/WAGT) – Students showcased drones they built during a two-week summer camp at Augusta Regional Airport on Friday.
12 junior and high school students attended the camp, where they learned to fly and build drones designed to help others.
Anderson Puryear, a student, said the camp focused on delivering small medical supplies.
“It was focused on delivering small medical supplies like an EPI pen or glucose packet for like diabetics and for people with allergies in need in the real world that could obviously help save lives, and if people are like in a place in a boat or like in the desert or in the forest where they can’t easily access those supplies it can save their lives,” Puryear said.
The airport partnered with Georgia Tech, state troopers and the Aircraft Rescue and Fire Fighting Department for the Air Edu Summer Camp.
Copyright 2026 WRDW/WAGT. All rights reserved.
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