Augusta, GA
I-TEAM: Radio silence continues in silent alarm investigation
AUGUSTA, Ga. (WRDW/WAGT) – The I-TEAM is working to get answers for you as the investigation into Augusta’s 911 Center and emergency response throughout Richmond County continues.
For months the I-TEAM has gathered emails, documents and reports about the Augusta Fire Department and how it responds to emergency calls.
With life-saving services, every second counts. That was the case when an entire house went up in flames on Old Louisville Road which is directly across the street from Augusta Fire Station 16.
Our I-TEAM’s report “Silent Alarm” uncovered how Teresa Ingram and Rex Williams died in that deadly house fire, despite the fire department being housed right across the street.
“How much closer can you get to a fire station? If we had a catastrophic incident, rock throwing distance to the fire department, and they can’t even get here,” said Tommy Williams.
The I-TEAM uncovered nearly 150 cases of dispatching errors when you, the people of Richmond County, called 911 for help. Firefighters have been delayed responding to calls or even missing calls altogether since late 2021.
EARLIER COVERAGE:
That included anything from medical calls, structure fires and vehicle accidents.
“Why would they let it continue all knowing that it’s not working right?” said Farrah Hembree.
As loud as the family’s calls for answers are, it’s been nothing but radio silence from the Augusta Fire Department and city leaders. But, the I-TEAM went looking for answers.
We found no response from any of your elected officials or from the head person charged with running the Augusta Fire Department. Before our report aired on April 29, we reached out to Commissioner Catherine Smith-McKnight on April 23.
She is the chair of the Augusta Public Safety Committee. We called Smith-McKnight, who said she was unaware of what Purvis was and didn’t know about the issue at all.
The day after our report ran, on April 30, we went to the public safety committee meeting to get answers from your elected officials. Smith-McKnight said she had not seen our report.
“I did not because I had my fundraiser and then I went out to dinner, so I didn’t see it. I need to brush up on it. I’ll brush up on it and I’ll go in there real quick and do that,” said Smith-McKnight.
Augusta Fire Chief Antonio Burden also gave us no comment at the meeting.
On May 1, we asked Smith-McKnight for a sit-down interview regarding the dispatching system – and including a link to our report. There was no response.
On May 3, we reached out to Smith-McKnight again for comment.
She told us in a text message, “At this time, I have no comment about the dispatch system until I see paper evidence. I will gladly do an interview once I get the facts and read up on this.”
“I did not receive your report. Whatever the case is, I wasn’t Public Safety chair two years ago. I am just hearing about this,” said Smith-McKnight.
Commissioner McKnight goes on to say, “I am in the middle of re-election so it’s a busy time. Again, once I receive an email and read everything then I can elaborate on this.”
We followed up with her again on May 6, and have not heard back.
We reached out to an Augusta Fire Department spokesperson about our report, asking for a sit-down interview with Chief Burden. We have not heard back.
The I-TEAM tracked down agendas and minutes from public safety committee and commission meetings and found this dispatching issue has not been discussed since 2019.
That’s when the contract agreement was voted on and approved.
That’s despite the fire department telling us in a statement they’re aware of the issue and are investigating it. These issues have been ongoing since 2021 when the system went online.
There’s a lack of urgency in responding to this issue – where every second matters. It could mean the difference in when or if first responders show up for your emergency.
Copyright 2024 WRDW/WAGT. All rights reserved.
Augusta, GA
Augusta 911 call center earns statewide honor
AUGUSTA, Ga. (WRDW/WAGT) – The Augusta 911 center has been named 2025 Communications Center of the Year at the Georgia Emergency Communications Conference in Athens.
The award recognizes excellence in public safety communications, innovation, leadership and service.
The award recognizes a center that demonstrates strong performance in emergency response coordination, training, technology and community engagement.
The Augusta center was selected among agencies statewide for its consistent service, professional standards and coordination with public safety partners.
“This recognition reflects the work our team does every single day,” said Daniel R. Dunlap, 911 director. “Our communications officers are the first point of contact during some of the most difficult moments in a person’s life. They provide reassurance, direction and critical coordination until help arrives. I am incredibly proud of the dedication and strength they show.”
Copyright 2026 WRDW/WAGT. All rights reserved.
Augusta, GA
Popn’ Off Gourmet Popcorn opens on Broad Street in Augusta
AUGUSTA, Ga. (WRDW/WAGT) – A new gourmet popcorn shop has opened on Broad Street, bringing a Chicago-style twist to downtown Augusta.
Popn’ Off Gourmet Popcorn and Nuts, located at 716 Broad Street next to the Miller Theater, opened late last year. Owner Sheila Jones moved to Augusta from Chicago, where she said gourmet popcorn has a strong following.
“I’m from Chicago where gourmet popcorn is kind of a big deal,” Jones said.
Specialty flavors made in house
The shop offers specialty flavors including caramel, strawberry drizzle, peppermint, Oreo, green apple, and peanut butter — all made in house. Jones said the experience starts before customers even reach the counter.
“The smell is part of the experience. Green apple, strawberry, strawberry drizzle with chocolate. We have a new peanut butter flavor I just did,” Jones said.
A business built for family
Jones said her move to Augusta and her decision to open the business were driven by her son, who is on the autism spectrum. She said she believed he would be more comfortable in Augusta and wanted to build something that would benefit him long-term.
“I wanted him to have something when he gets older. He has a job already if he wants one. He already has a business,” Jones said.

Jones said starting the business has been harder than she expected. She handles most operations herself, with some help from family. She said the purpose behind the shop keeps her motivated.
“Coming into this every day is fulfilling because I built it. I’m building it and I just wanna see how high we’ll go,” Jones said.
Popn’ Off Gourmet Popcorn and Nuts is open Tuesday through Saturday from 11 a.m. to 7 p.m. The shop is also holding a pop-up Saturday at noon on Gordon Highway.
Here’s a link to their Facebook page: www.facebook.com/profile.php?id=61584084467886#
Copyright 2026 WRDW/WAGT. All rights reserved.
Augusta, GA
Deputy fired over on-duty sex with co-worker’s wife, documents show
AUGUSTA, Ga. (WRDW/WAGT) – A deputy was fired for having sex with another deputy’s wife while on duty, according to personnel documents from the Richmond County Sheriff’s Office.
And it’s not the first time his love life has raised questions − he left a job in Aiken County after a similar problem.
Sgt. Christopher Chavous was dismissed after the matter was reported by the deputy whose wife was allegedly having the relations with now-fired deputy, according to the documents.
Chavous admitted it when confronted by an investigator on Feb. 16, according to the documents.
He said he first slept with her before Christmas and had continued doing so at least one or two times a week, according to the documents.
He also admitted that he’d done so at least once while on duty, according to the documents.
The husband said he’d suspected for some time that his wife had been sleeping with another deputy, but he initially didn’t know who it was.

Eventually, the husband tracked his wife on his phone to an apartment he knew belonged to Chavous, according to the documents.
Additionally, the husband showed Sgt. Walter McNeil, who was investigating the allegations, a video he’d obtained that showed his wife standing in the doorway of the apartment while kissing Chavous.

The husband also provided additional images of his wife’s car at the complex, as well as Chavous’ unmarked patrol car there.
The husband “advised that he doesn’t feel comfortable with the fact that Sgt. Chavous is in a peer support role with the agency, and he sleeps around with other Deputies wives,” McNeil wrote.
When confronted by internal affairs, Chavous admitted he’d been sleeping with the other deputy’s wife for about a month and a half, according to the documents. Chavous said he was going through a divorce of his own, according to the documents.

“It is imperative for all employees of this agency to always demonstrate sound judgment, both on and off duty,” McNeil wrote in the report. “Additionally, staff members must conduct themselves in a manner that upholds the integrity and reputation of the Sheriff’s Office. The actions of Sgt. Chavous fell short of these established standards.”
The personnel documents state the final disposition for Chavous, who also runs the Support 1 charity: “Termination.”
In response to the action, Chavous told News 12:
“I will have to refer to this to my counsel. I am appealing the decision.”
He faces certain investigation by the state.
Anytime a law enforcement officer is fired in the state, it automatically triggers an investigation by the Georgia Peace Officer Standards and Training Council.
Here’s a look at his POST records so far:
News 12 learned that before he came to Richmond County, Chavous retired from the Aiken County Sheriff’s Office in 2023 after a complaint of an inappropriate relationship with a confidential informant.
These sex scandals seem to be a recurring problem for law enforcement agencies across the CSRA:
- In January, we reported that Aiken County Sheriff Marty Sawyer took action to demote two employees for allegedly engaging in an inappropriate sexual relationship while on duty, according to officials.
- In December, we reported that deputy Diana Santiago was arrested after admitting to an “intimate relationship” with a member of a gang and using Richmond County Sheriff’s Office databases to look up information for that member while on duty.
- In 2023, we reported that an open microphone in a patrol car revealed that two supervisors had sex during working hours. They were demoted.
- Two other Richmond County deputies were fired after their relationship was uncovered. They were fired not for the relationship but for lying about it.
- In 2023, we reported that a deputy had sex with a woman who’d called 911. He was put on probation for one year.
- In addition, Burke County Sheriff Alfonzo Williams has been involved in a lawsuit by a former employee who alleges he was involved in sexual harassment.
Copyright 2026 WRDW/WAGT. All rights reserved.
-
World3 days agoExclusive: DeepSeek withholds latest AI model from US chipmakers including Nvidia, sources say
-
Massachusetts3 days agoMother and daughter injured in Taunton house explosion
-
Montana1 week ago2026 MHSA Montana Wrestling State Championship Brackets And Results – FloWrestling
-
Louisiana5 days agoWildfire near Gum Swamp Road in Livingston Parish now under control; more than 200 acres burned
-
Denver, CO3 days ago10 acres charred, 5 injured in Thornton grass fire, evacuation orders lifted
-
Technology1 week agoYouTube TV billing scam emails are hitting inboxes
-
Technology1 week agoStellantis is in a crisis of its own making
-
Politics1 week agoOpenAI didn’t contact police despite employees flagging mass shooter’s concerning chatbot interactions: REPORT