Atlanta, GA
Hartsfield-Jackson Atlanta International Airport receives among lowest rate of TSA complaints ahead of Christmas travel
For millions of travelers, airport security can feel like the most stressful part of any trip — shoes off, laptops out, lines inching forward while flight boards flash warnings overhead. But new data obtained by CBS News suggests travelers flying through Hartsfield-Jackson Atlanta International Airport may be navigating that experience with less frustration than many expect.
According to a decade-long analysis of TSA complaint data, Hartsfield-Jackson recorded one of the lowest complaint rates among major U.S. airports, especially notable given that it is the busiest airport in the world. Between 2015 and 2024, the airport logged 4.53 TSA complaints per 100,000 passengers, placing it tied for seventh-lowest nationwide among the country’s largest airports.
Big crowds, fewer complaints
The study analyzed TSA complaints submitted to the agency’s Contact Center and compared them against total passenger enplanements at 63 of the busiest U.S. airports. The goal is to measure how often travelers felt compelled to formally report issues, such as customer service problems, screening delays, or mishandled property.
Over the 10-year period, Hartsfield-Jackson handled more than 461 million passengers — far more than most airports on the list — yet still maintained a relatively low complaint rate.
By comparison, some smaller airports recorded complaint rates more than double Atlanta’s, suggesting that airport size alone doesn’t determine passenger frustration.
Why it matters during holiday travel
As Christmas and New Year’s travel ramps up, the findings offer some reassurance for families heading out of Atlanta.
TSA lines remain long during peak hours, but the data suggests that most travelers are getting through security without issues serious enough to file formal complaints.
Travel expert Shayne Fitz-Coy, CEO of Rustic Pathways, says the airport experience often shapes how people remember their trip.
“Airports are often the first and last part of any journey,” Fitz-Coy said. “A smooth security process can make a real difference in how travelers feel about their entire experience,” according to the study’s findings .
Setting expectations, not guarantees
Airport officials caution that no system is perfect, especially during holiday surges. Weather delays, staffing shortages, and passenger volume can still create bottlenecks. But the data suggests Atlanta’s TSA operations have remained relatively consistent over time, even under extraordinary demand.
As holiday crowds continue to swell, the numbers point to a rare travel bright spot: at the world’s busiest airport, frustration doesn’t always come standard.
Sunday evening forecast
Expect above-normal temperatures to start the week out. The FOX 5 Storm Team is tracking the arrival of the next cold front. Here’s the latest.
ATLANTA – Winter’s roller-coaster temperatures are climbing back up the hill this week, with another drop expected next week.
Patchy fog could affect the start of the workweek across parts of north and central Georgia, followed by a rapid warmup that may push temperatures close to record levels before a sharp cooldown by the weekend, according to the FOX 5 Storm Team.
How warm will it get this week?
By the numbers:
Monday is expected to look similar to Sunday, with filtered sunshine and mild temperatures. “Tomorrow looks very similar to today’s, mostly sunny, a bit mild,” FOX 5 Storm Team meteorologist Greg Majewski said, with highs generally in the low to mid-60s.
The warming trend strengthens as the week continues. Overnight lows will rise into the 40s and near 50, followed by daytime highs climbing into the upper 60s and low 70s by midweek. “The trend is going to be going upward here for the week,” Majewski said.
Several days in the 70s are possible, bringing temperatures close to record territory. “We’re hitting the 70s here three days in a row,” he said. “This is going to get awfully close to the record high.”
Rain chances remain limited early in the week, though Majewski said a weak boundary could bring “a couple of isolated showers” late Tuesday. More meaningful rain is expected later in the week as a stronger system approaches.
By Friday night into Saturday, showers and thunderstorms could move through the area, followed by a dramatic cooldown. “Here comes the rain coming in on Friday, kind of late,” Majewski said, adding that colder air will move in behind the system.
How cold will it get this weekend?
What’s next:
Temperatures are expected to fall sharply by Sunday. “Boom. 51, 37,” Majewski said. “Much colder Sunday.”
That cold snap could bring another return to winterlike mornings early next week. “That means that Monday morning we’ll probably see the twenties back in here yet again,” he said. “So the roller-coaster ride of our winter continues here across Georgia.”
The Source: This article contains an original forecast by the FOX 5 Storm Team. The National Weather Service contributed to this report.
Well the NBP posted players all seem to be settled now, with Imai and Okamoto having signed with an MLB club and Takahashi returning to the NBP. Those players do not seem to have sparked movement in the overall market, either in free agency or in trades, at least so far, as this offseason continues to be glacial. Hopefully things pick up a bit as we get more separation from the holidays. The Braves still seem to be motivated to make a big addition, but this front office has shown that the right deal has to be there for them to pull the trigger.
ATLANTA – A man was stabbed Saturday in southeast Atlanta, according to police.
What we know:
According to Atlanta police, officers responded to the 400 block of Moreland Avenue SE to reports of a male who had been stabbed. Investigators believe a female and male were involved in a dispute that resulted in the stabbing.
What we don’t know:
Police did not identify the male or female.
No word yet on charges.
The Source: Information provided by the Atlanta Police Department.
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