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Atlanta mayor pushes for more funding for 911 Call Center

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Atlanta mayor pushes for more funding for 911 Call Center


ATLANTA, Ga. (CBS46) -Atlanta Mayor Andre Dickens is pushing for a sooner, higher 911 Name Heart in Atlanta by means of a public amenities bond measure.

Each day, 3,000 calls undergo the 911 Name Heart. That’s 1.2 million calls a 12 months.

“All these instances most individuals take pleasure in time with their household, we’re right here answering the telephones, saving lives,” mentioned Desiree Arnold, the middle’s director.

“Earlier than a fireplace engine rolls out, earlier than an officer pulls up, that first level of contact with the general public happens proper right here on this system that we now have right here with these devoted women and men,” mentioned Mayor Andre Dickens.

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However not all calls are answered straight away.

“82% of our calls are answered inside ten seconds,” mentioned Arnold.

A CBS46 investigation uncovered an increase in wait instances for 911 callers. In 2020, roughly 5% of Atlanta’s 911 callers waited on maintain for greater than 40 seconds. In 2021, that quantity grew to 9% and within the first 4 months of 2022, that quantity jumped to just about 13%.

“The very last thing I need is somebody in an emergency to go to a system that’s not responsive,” mentioned Mayor Dickens.

That’s why Mayor Dickens desires extra money going into the decision heart, by means of an infrastructure poll measures package deal.

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“We’re going to place $15 million into modernizing our 911 infrastructure, bettering our servers, and our expertise,” mentioned Dickens.

How would that assist name wait instances? Effectively a giant reason for them is staffing. And whereas the bond wouldn’t pay for extra staff, it may enhance their working circumstances with expertise that works.

“A part of what we’re doing with the staffing problem is one) doing an excellent job of recruiting, but in addition build up the system so employees discover that we see worth in them,” mentioned Dickens.

If you’d like the decision heart and different Atlanta departments to get extra money for enhancements, you may vote in favor for what’s being referred to as the Public Amenities Bond Measure in your major ticket this coming Tuesday, Could twenty fourth.

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Atlanta, GA

Atlanta police officer surprises 12-year-old with Christmas gift for good behavior

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Atlanta police officer surprises 12-year-old with Christmas gift for good behavior


ATLANTA, Ga. (Atlanta News First) – An Atlanta police officer made a 12-year-old boy’s Christmas a little brighter this year.

On Monday, Officer Sebastian Kertchaval surprised 12-year-old Amir with a PlayStation 5, police said in a social media post.

Atlanta Police Officer Sebastian Kertchaval surprised 12-year-old Amir with a Christmas gift.(Atlanta Police Department)

Police said Kertchaval met Amir and his family over the summer while “responding to a 911 call for an unruly child.”

During that visit, Kertchaval saw that Amir was upset with his mother and grandmother.

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“And though tensions were high in their home, Ofc. Kertchaval remained patient with Amir, and took the time to positively connect with Amir and was ultimately able to de-escalate the upset child,” police said.

Since that first meeting, Amir’s grandmother has kept Kertchaval updated on Amir’s “increasingly positive behavior throughout the year.”

After hearing of Amir’s progress, Kertchaval bought Amir a new PlayStation 5 for both Christmas and as a reward for his progress.

“Thank you, Officer Kertchaval, for your dedication to community policing and for being a positive example during this holiday season,” police said.

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Atlanta, GA

Some Metro Atlanta Starbucks employees go on strike amid the holidays

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Some Metro Atlanta Starbucks employees go on strike amid the holidays


ATLANTA, Ga. (Atlanta News First) – You may experience order delays if you are headed to a Starbucks on Christmas Eve. Some workers in Metro Atlanta are on strike.

Representatives with Starbucks Workers United tell Atlanta News First they feel underpaid and understaffed and are protesting the lack of progress in contract negotiation with the company.

Starbucks union workers in Alpharetta are making their voices heard loud and clear. They allege unfair labor practices.

“When Starbucks workers first started to unionize, they gave non-union workers pay raises and the partners that were unionized didn’t get that until later and so they’re owed back pay,” said Danielle Stolton, Shift supervisor at the Alpharetta store.

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Stolton said she has been a part of the bargaining process.

“Personally, last year was the worst year,” she said. “I had a mental breakdown, actually.”

Stolton and others planned this one-day strike to stand in solidarity with over 5,000 workers at more than 300 stores that are protesting.

Strikes have been going on in some places since last Friday. Some baristas said they want better pay and better benefits.

“I know baristas in my store personally who are having to choose between gas or groceries so when you see problems like that it’s really hard to not feel some type of way about the fact that Starbucks made 24 billion dollars in profit this year, two percent more than last year and we’re still seeing two percent pay raises,” said Vivek G, a Starbucks employee.

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Starbucks Workers United said the company failed to honor a commitment made in February.

In a statement to Atlanta News First, Starbucks said:

“Only around 170 Starbucks stores did not open as planned. With over 10,000 company-operated stores, 98% of our stores and nearly 200,000 green apron partners continuing to operate and serve customers during the holidays,” the coffeechain added.

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Some workers feel differently.

“It’s just basic living wages and also again to reiterate is just to have. We’re asking for minimum staffing and realistic expectations and just the ability to run our floors and run our stores in a way that makes the most sense. They say they want to hear us, they say they want to listen but every time we ask for help, we get told no,” Stolton said.



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Atlanta’s Defense Stifles Minnesota in the 4th Quarter Of 117-104 Win to Snap Three-Game Losing Streak

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Atlanta’s Defense Stifles Minnesota in the 4th Quarter Of 117-104 Win to Snap Three-Game Losing Streak


Atlanta is going to head into the Holiday Season with a win.

Atlanta had hit a rough patch since their run in the NBA Cup, losing three straight, including a blowout loss on Saturday night vs Memphis. It was not a do or die situation vs Minnesota, but the Hawks could have used a good win and they got it tonight against the Timberwolves.

The Hawks got the win tonight behind three terrific performances from Trae Young, Garrison Matthews, and Dyson Daniels. Young finished with 29 points and seven assists on 8-15 shooting, Daniels had a career high eight steals to go along with 10 points, and Matthews hit a career high seven threes and finished with 25 points. It was tremendous to see Matthews, who had not played much at all lately, be ready for the moment in a big win for the Hawks.

They were not the only reasons the Hawks won though. Jalen Johnson flirted with a triple double, finishing with 17 points, 11 rebounds and seven assists and De’Andre Hunter scored 19 off the bench.

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This was a fantastic win for Atlanta that was sprearheaded by their defense and three point shooting. Despite 21 turnovers, Atlanta found a way 53% from the floor and 50% (18-36) from three tonight. For a team that has struggled to shoot the ball, it was good to see the Hawks perform well on that end of the floor.

Up next for the Hawks are an important two games against Chicago and Miami. Both are at home and with both teams near the Hawks in the standings, it would be huge if the Hawks could get a pair of wins before they go on their long road trip.

With Young available to play, the Hawks went with their usual starting lineup of Young, Dyson Daniels, Zaccharie Risacher, Jalen Johnson, and Clint Capela.

Minnesota stuck with thier normal starting lineup of Mike Conley, Anthony Edwards, Jaden McDaniels, Julius Randle, and Rudy Gobert.

The first quarter could not have much better for the Hawks. Their defense was really strong to start and Young looked great in his return to the court. He scored 10 quick point and the Hawks shot 63% from the floor early on and led Minnesota 21-9. Edwards was doing everything for the Wolves early in the game, scoring seven of their first nine points, but overall, Minnesota was shooting 24% from the floor and 9% from three.

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With Bogdanovic and Okongwu still out, the Hawks turned to Larry Nance, Vit Krejci, De’Andre Hunter, and Garrison Matthews off the bench. It had been some time since Matthews had meaningful minutes, but he made the most of his minutes in the first half. The Hawks led 35-19 after the first quarter and were shooting 68% from the floor, including 7-11 from three and 12 points and four assists from Young.

Then the second quarter happened.

It was the complete opposite for the Hawks in the second quarter. Minnesota started the quarter on an 18-5 run and cut the lead to 40-37 when Snyder called a timeout to try and halt the Wolves run. The Hawks shooting had ground to a halt in the second quarter while the bench for Minnesota outscored the entire Hawks team in the second quarter 20-17. Aside from Matthews going 3-3 from deep, the Hawks shot a dismal 24% from the floor and 25% from three in the second quarter and a game they once led by 19 turned into a Minnesota lead at halftime after a Mike Conley shot just beat the buzzer. Minnesota shot 54% from the floor and 57% from three in the second quarter and outscored the Hawks 36-17 and led 55-52 at the half. Young had 16 points and five assists, while Matthews had 15 points on 5-5 shooting from three. Naz Reid and Nickeil Alexander-Walker led the Wolves with 11 each.

It was a back-and-forth third quarter between the two teams. Hunter and Risacher scored five points each at the start of the quarter, but Atlanta continued to have problems with turnovers and Atlanta could not get out in front. At the end of the quarter though, Matthews found Johnson for a basket right before the end of the quarter that ended up being one of many highlights for him on the night.

The Wolves maintained a three-point lead heading into the fourth quarter, but that is where the Hawks won the game.

The Hawks have made it a point to win games with their defense this season and they did it again tonight. While the Hawks went 6-7 from three and shot 59% from the field, they held Minnesota to 39% from the field and 13% (1-8) from three in the fourth quarter. Matthews continued to have the best shooting night of his career and Daniels was a menace on the defensive end of the floor. The Hawks outscored the TImberwolves 35-19 in the fourth quarter (20 points from the bench) and led by as many as 17 in the 4th to seal a win and move to 15-15 this season.





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