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Arkansas Children's enhances care with Press Ganey partnership

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Arkansas Children's enhances care with Press Ganey partnership


Arkansas Children’s, a private, non-profit paediatric care organisation, has partnered with Press Ganey to improve paediatric patient experience.

Beginning 1 January 2025, this collaboration is aimed at bolstering the paediatric care organisation’s commitment to improving service and care for patients and their families.

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Arkansas Children’s executive vice-president and chief operating officer Jamie Wiggins said: “We believe that every interaction with our patients is an opportunity to make a meaningful impact.

“By leveraging Press Ganey’s expertise and industry-leading pediatric benchmarks, we will gain valuable insights that will empower our teams to continuously improve and innovate in delivering compassionate care.”

Press Ganey will offer its patient experience and provider star-rating solutions to help Arkansas Children’s monitor feedback and enhance care quality.

The partnership will enable Arkansas Children’s to leverage Press Ganey’s AI-powered text analytics.

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This will help analyse open-ended feedback from online reviews and post-visit surveys, providing an understanding of patient and family perspectives.

The goal is to gain actionable insights that can further improve the patient experience.

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Press Ganey provides experience measurement, data analytics and insights to health systems and caters to more than 65% of all freestanding paediatric hospitals.

This partnership will allow Arkansas Children’s to benefit from shared learning and innovation within Press Ganey’s network of institutions.

Press Ganey CEO and chairman Patrick Ryan said: “Families trust Arkansas Children’s to provide the highest quality care for their children.

“This partnership reflects their dedication to listening to families, responding to their needs, and innovating to create a world-class paediatric healthcare experience.”

Arkansas Children’s network includes two paediatric hospitals, a nursery alliance, statewide clinics, a research institute, a USDA nutrition centre, and numerous education and outreach programmes.

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OPINION | WALLY HALL: ASHOF remains a wonderful organization | Arkansas Democrat Gazette

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OPINION | WALLY HALL: ASHOF remains a wonderful organization | Arkansas Democrat Gazette


Wally Hall

whall@adgnewsroom.com

Wally Hall is assistant managing sports editor for the Arkansas Democrat-Gazette. A graduate of the University of Arkansas-Little Rock after an honorable discharge from the U.S. Air Force, he is a member and past president of the Football Writers Association of America, member of the U.S. Basketball Writers Association, past president and current executive committee and board member of the Arkansas Sports Hall of Fame, and voter for the Heisman Trophy. He has been awarded Arkansas Sportswriter of the Year 10 times and has been inducted into the Arkansas Sports Hall of Fame and Arkansas Sportswriters and Sportscasters Hall of Fame.

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3 people killed, passenger injured in Arkansas crashes | Northwest Arkansas Democrat-Gazette

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3 people killed, passenger injured in Arkansas crashes | Northwest Arkansas Democrat-Gazette


Three people were killed and another injured in crashes on Arkansas roads from Wednesday to Friday, according to preliminary police reports.

On Wednesday, Lonnie Scott, 81, of Clinton was killed when the car he was driving struck another vehicle in Clinton, a report from Clinton police says.

Scott was driving a 2003 Chevrolet Impala west on Volunteer Parkway at 10:22 a.m. when he failed to stop at a stop sign and struck a 2023 Dodge 5500 headed south on Quality Drive, the report says.

On Friday, Marvin Brown, 48, of McNeil was killed in a single-vehicle crash in Camden, a report from Camden police says.

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Brown was driving a 2012 Chevrolet Silverado north on Cash Road near Washington Street at 5:09 p.m. when the vehicle left the roadway and struck a utility pole, the report says. Shamika Milton, 39, of Camden, a passenger in the truck, was injured, the report says.

Around 6:50 p.m. Friday, Ricki Rich, 77, of Parkdale was killed in a single-vehicle crash on Arkansas 8 in rural Ashley County, a report from the Arkansas State Police says.

Rich was driving a 2019 Chevrolet Equinox east near Ashley Road 34 when the vehicle left the roadway and hit a tree, the report says.

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Single‑Vehicle Crash Injures Arkansas Woman West of West Plains – Ozark Radio News

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Single‑Vehicle Crash Injures Arkansas Woman West of West Plains – Ozark Radio News






A 23‑year‑old woman from Calico Rock, Arkansas, was seriously injured Friday afternoon in a single‑vehicle crash on U.S. 160, two miles west of West Plains.

According to the Missouri State Highway Patrol, the crash occurred at 3:55 p.m. when the westbound 2021 Nissan Sentra ran off the right side of the roadway near Highway JJ. The car struck an embankment and came to rest on the north side of the road.

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The driver, who was wearing a seat belt, suffered moderate injuries. She was airlifted by Air Evac to Cox South Hospital in Springfield.

 

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