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Contributor: The emergency in emergency medicine

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Contributor: The emergency in emergency medicine

If you have been to an ER lately — or if you’ve watched the disturbingly accurate TV show “The Pitt” — you’ve seen scenes that resemble field hospitals more than state-of-the-art medical centers. Waiting rooms have been turned into makeshift care zones. Chairs, cots and cubicles serve as gurneys. Providers eyeball the sick and injured and “shotgun” orders for patients. It feels chaotic and unwelcoming because it is.

This is the new normal for emergency departments in the United States, the result of a dramatic rise in the number of ER beds occupied by patients waiting for a space on a traditional hospital ward. We call them “boarders” and in many emergency departments, they routinely account for half or more of all available care space.

With a fraction of beds in play for new arrivals, waiting room patients — even some arriving by ambulance — are increasingly likely to be seen, examined and treated in the lobby. The consequences are as predictable as they are devastating: worse patient outcomes, fragmented care, longer hospital stays, ballooning costs and rising frustration and anger among staff and patients.

Less visible — but no less harmful — is the toll this takes on young doctors in training.

A recent study led by Dr. Katja Goldflam, a Yale professor, documents the scale of the problem. Nearly three-quarters of the emergency medicine residents she surveyed reported that boarding had highly negative effects on their training. They expressed anxiety and a mounting emotional toll over their diminishing ability to manage patients or handle department surges with confidence, and their growing sense that they could not provide the kind of care they’d expect for their own families.

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As emergency medicine educators with a combined six decades of experience, this feels personal to us. We are failing our trainees. We are failing our patients. And we are compromising the future of doctors and patients alike.

The damage is not theoretical. One of us recently experienced it personally, when his father — during the final months of his life — visited two prestigious ERs. Both times, recently trained physicians missed straightforward but life-threatening problems after brief, stopgap-style encounters. Poor clinical judgment is more likely, and more consequential, in a hurried and overwhelmed care environment.

Today, medical education is no longer centered on memorizing facts. With smartphones, decision-support tools and now AI, information is everywhere. What sets a good doctor apart is judgment — the ability to navigate uncertainty, synthesize complex data and make decisive, accurate choices. Building this kind of judgment requires many patient encounters — “reps.”

No amount of classroom learning, reading or podcast listening can replace the formative experience of confronting a clinical puzzle in a patient who has entrusted you with their care. Yet in today’s crowded ERs, physicians in training are losing access to these crucial face-to-face encounters and the skills, competence and confidence they teach.

Shift change “rounds” — once a space for discussion and reflection — now operate more like inventory checks: Here’s a 78-year-old with heart failure, there’s a 35-year-old with appendicitis still awaiting an OR.

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Meanwhile, as the waiting room overflows, doctors scatter into the lobby to see new arrivals, hoping to reduce the backlog. “Lobby medicine” — a sanitized term for care delivered in a setting stripped of privacy, dignity and safety — is more than a logistical nightmare. It sends a terrible message to young physicians: that cursory patient assessments, firing off broad-spectrum tests and “moving the meat” is acceptable. It is not.

Why is boarding getting worse?

COVID-19 was the inflection point. While volumes dipped early in the pandemic, they rebounded within a year — and in 2024, according to national hospital metrics, stood at 10% above 2021 levels. In 2023, research showed a 60% increase in boarding and fourfold increase in median boarding times compared with pre-pandemic ERs.

The reasons are complex and systemic: financial pressure to keep hospital beds full (every open space is lost revenue), an aging population with greater needs, dwindling access to primary care and a collapsing system of rehab, skilled nursing or home health options. Hospitals are boxed in, forced to provide basic care while waiting days, sometimes weeks, for aftercare services to become available. It is not uncommon for a third or more of the patients in a hospital to be on hold pending an appropriate discharge destination. The bottleneck trickles down: Wards become holding areas, the ER becomes a de facto ward and the lobby becomes the ER.

So, what’s the fix?

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The simple answer — just end boarding — has been the rallying cry of well-intentioned efforts for decades. Nearly all have failed. Why? Because emergency department crowding is not the root problem. It’s the canary in the coal mine of a dysfunctional healthcare delivery system riddled with misaligned incentives and priorities.

Real change will require collective outrage that spills beyond the ERs, into the inboxes and onto the agendas of hospital administrators, insurance executives and elected officials.

Consider air travel. Imagine if Los Angeles International Airport shut down three of its four runways, forcing all takeoffs and landings onto one. Travelers would revolt. The Federal Aviation Administration would intervene. The system would be made to fix itself — because it’s unsafe, ineffective and unsustainable.

But when the same thing happens in healthcare, some patients may bark in anger and frustration at the multi-hour waits, but most simply shrug, grateful, finally, for an exhausted ER doc’s time.

Enough.

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If we want better healthcare it means investing more — adding beds, staffing and aftercare capacity. It means creating primary care options other than a default trip to the ER. It means reclaiming the ER not just as a place for healing, but as a place for learning. A place where doctors are taught not in disaster zones, but in environments that allow for connection and understanding of our patients and their diseases. Finally, it means recognizing that designing and investing in better systems and in medical education is crucial to public safety.

Training a great doctor is like training a great athlete. You can’t learn to sink a three-pointer by watching YouTube. You have to step onto the court. In medicine, that means standing in front of a patient and deciding: What now?

That experience — raw, real and imperfect — is irreplaceable. And we’re losing it.

How we care for patients today will define how we all will be cared for tomorrow.

Eric Snoey is an attending emergency medicine physician in Oakland. Mark Morocco is a Los Angeles physician and professor of emergency medicine.

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In Southern California, many are skipping healthcare out of fear of ICE operations

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In Southern California, many are skipping healthcare out of fear of ICE operations

Missed childhood vaccinations. Skipped blood sugar checks. Medications abandoned at the pharmacy.

These are among the healthcare disruptions providers have noticed since Immigration and Customs Enforcement operations began in Southern California earlier this month.

Across the region, once-busy parks, shops and businesses have emptied as undocumented residents and their families hole up at home in fear. As rumors of immigration arrests have swirled around clinics and hospitals, many patients are also opting to skip chronic-care management visits as well as routine childhood check-ups.

In response, local federally qualified health centers — institutions that receive federal funds and are required by law to provide primary care regardless of ability to pay — have been scrambling to organize virtual appointments, house calls and pharmacy deliveries to patients who no longer feel safe going out in public.

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“We’re just seeing a very frightening and chaotic environment that’s making it extremely difficult to provide for the healthcare needs of our patients,” said Jim Mangia, president of St. John’s Community Health, which offers medical, dental and mental health care to more than 100,000 low-income patients annually in Southern California.

Prior to the raids, the system’s network of clinics logged about a 9% no-show rate, Mangia said. In recent weeks, more than 30% of patients have canceled or failed to show. In response, the organization has launched a program called Healthcare Without Fear to provide virtual and home visits to patients concerned about the prospect of arrest.

“When we call patients back who missed their appointment and didn’t call in, overwhelmingly, they’re telling us they’re not coming out because of ICE,” said Mangia, who estimates that 25% of the clinic’s patient population is undocumented. “People are missing some pretty substantial healthcare appointments.”

A recent survey of patient no-shows at nonprofit health clinics across Los Angeles County found no universal trends across the 118 members of the Community Clinic Assn. of L.A. County, President Louise McCarthy said. Some clinics have seen a jump in missed appointments, while others have observed no change. The data do not indicate how many patients opted to convert scheduled in-person visits to telehealth so they wouldn’t have to leave home, she noted.

Patients have also expressed concerns that any usage of health services could make them targets. Earlier this month, the Associated Press reported that the U.S. Department of Health and Human Services shared the personal data of Medicaid enrollees with the U.S. Department of Homeland Security, including their immigration status. No specific enforcement actions have been directly linked to the data.

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“The level of uncertainty and anxiety that is happening now is beyond the pale,” McCarthy said, for patients and staff alike.

County-run L.A. General Medical Center issued a statement on Thursday refuting reports that federal authorities had carried out enforcement operations at the downtown trauma center. While no immigration-related arrests have been reported at county health facilities, “the mere threat of immigration enforcement near any medical facility undermines public trust and jeopardizes community health,” the department said in a statement.

Los Angeles County is among the providers working to extend in-home care options such as medication delivery and a nurse advice line for people reluctant to come in person.

“However, not all medical appointments or conditions can be addressed remotely,” a spokesperson said. “We urge anyone in need of care not to delay.”

Providers expressed concern that missing preventative care appointments could lead to emergencies that both threaten patients’ lives and further stress public resources. Preventative care “keeps our community at large healthy and benefits really everyone in Los Angeles,” said a staff member at a group of L.A. area clinics. He asked that his employer not be named for fear of drawing attention to their patient population.

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Neglecting care now, he said, “is going to cost everybody more money in the long run.”

A patient with hypertension who skips blood pressure monitoring appointments now may be more likely to be brought into an emergency room with a heart attack in the future, said Dr. Bukola Olusanya, a medical director at St. John’s.

“If [people] can’t get their medications, they can’t do follow-ups. That means a chronic condition that has been managed and well-controlled is just going to deteriorate,” she said. “We will see patients going to the ER more than they should be, rather than coming to primary care.”

Providers are already seeing that shift. When a health team visited one diabetic patient recently at home, they found her blood sugar levels sky-high, Mangia said. She told the team she’d consumed nothing but tortillas and coffee in the previous five days rather than risk a trip to the grocery store.

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At Chile’s Vera Rubin Observatory, Earth’s Largest Camera Surveys the Sky

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At Chile’s Vera Rubin Observatory, Earth’s Largest Camera Surveys the Sky

At the heart of the new Vera C. Rubin Observatory in Chile is the world’s largest digital camera. About the size of a small car, it will create an unparalleled map of the night sky.

The observatory’s first public images of the sky are expected to be released on June 23. Here’s how its camera works.

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When Times reporters visited the observatory on top of an 8,800-foot-high mountain in May, the telescope was undergoing calibration to measure minute differences in the sensitivity of the camera’s pixels. The camera is expected to have a life of more than 10 years.

A single Rubin image contains roughly as much data as all the words that The New York Times has published since 1851. The observatory will produce about 20 terabytes of data every night, which will be transferred and processed at facilities in California, France and Britain.

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Note: Data flow map is schematic, based on Rubin Observatory diagrams.

Specialized software will compare each new image with a template assembled from previous data, revealing changes in brightness or position in the sky. The observatory is expected to detect up to 10 million changes every night.

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Some changes will be artificial. Simulations suggest that roughly one in 10 Rubin images will contain at least one bright streak or glint from the thousands of SpaceX Starlink and other satellites orbiting Earth.

Despite streaks, clouds, maintenance and other interruptions over the next decade, the Rubin Observatory is expected to catalog 20 billion galaxies and 17 billion stars across the Southern sky.

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'We are still here, yet invisible.' Study finds that U.S. government has overestimated Native American life expectancy

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'We are still here, yet invisible.' Study finds that U.S. government has overestimated Native American life expectancy

Official U.S. records dramatically underestimate mortality and life expectancy disparities for Native Americans, according to a new, groundbreaking study published in the Journal of the American Medical Association. The research, led by the Boston University School of Public Health, provides compelling evidence of a profound discrepancy between actual and officially reported statistics on the health outcomes of American Indian and Alaska Native (AI/AN) populations in the U.S.

The study, novel in its approach, tracks mortality outcomes over time among self-identified AI/AN individuals in a nationally representative cohort known as the Mortality Disparities in American Communities. The researchers linked data from the U.S. Census Bureau’s 2008 American Community Survey with official death certificates from the Centers for Disease Control and Prevention’s National Vital Statistics System from 2008 through 2019, and found that the life expectancy of AI/AN populations was 6.5 years lower than the national average. They then compared this to data from the CDC’s WONDER database, and found that their numbers were nearly three times greater than the gap reported by the CDC.

Indeed, the study found that the life expectancy for AI/AN individuals was just 72.7 years, comparable to that of developing countries.

The researchers also uncovered widespread racial misclassification. The study reports that some 41% of AI/AN deaths were incorrectly classified in the CDC WONDER database, predominantly misrecorded as “White.” These systemic misclassifications drastically skewed official statistics, presenting AI/AN mortality rates as only 5% higher than the national average. When they adjusted the data to account for those misclassifications, the researchers found that the actual rate was 42% higher than initially reported.

The issue of racial misclassification “is not new for us at all,” said Nanette Star, director of policy and planning at the California Consortium for Urban Indian Health. The recent tendency for journalists and politicians to use umbrella terms like “Indigenous” rather than the more precise “American Indian and Alaska Native” can obscure the unique needs, histories and political identities of AI/AN communities, Star noted, and contribute to their erasure in both data and public discourse. “That is the word we use — erasure — and it really does result in that invisibility in our health statistics,” she said.

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Issues related to racial misclassification in public records persist across the entire life course for AI/AN individuals, from birth to early childhood interventions to chronic disease and death. Star noted that in California, especially in urban regions like Los Angeles, Native individuals are frequently misidentified as Latino or multiracial, which profoundly distorts public health data and masks the extent of health disparities. “It really does mask the true scale of premature mortality and health disparities among our communities,” Star said.

Further, said Star, the lack of accurate data exacerbates health disparities. “It really is a public health and justice issue,” she said. “If you don’t have those numbers to support the targeted response, you don’t get the funding for these interventions or even preventative measures.”

According to U.S. Census data, California is home to the largest AI/AN population in the United States. That means it has a unique opportunity to lead the nation in addressing these systemic issues. With numerous federally and state-recognized tribes, as well as substantial urban AI/AN populations, California can prioritize collaborative and accurate public health data collection and reporting.

Star noted that current distortions are not always malicious but often stem from a lack of training. She suggested that California implement targeted training programs for those charged with recording this data, including funeral directors, coroners, medical doctors and law enforcement agents; allocate dedicated resources to improve the accuracy of racial classification on vital records; and strengthen partnerships with tribal leaders.

The study authors suggest similar approaches, and there are numerous examples of successful cases of Indigenous-led health partnerships seen across Canada and the U.S. that have helped reduce health disparities among AI/AN communities that could be used as a template.

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These efforts would not only help to move toward rectifying historical inaccuracies, but also ensure that AI/AN communities receive equitable health resources and policy attention.

“When AI/AN people are misclassified in life and in death, it distorts public health data and drives inequities even deeper,” said Star. “Accurate data isn’t just about numbers — it’s about honoring lives, holding systems accountable and making sure our communities are seen and served.”

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