Science
Autistic people are more likely to experience suicidal crisis. 988 is changing to serve them better
Free, largely confidential and available 24 hours a day via call, text or online chat, the 988 Lifeline — formerly the National Suicide Prevention Lifeline — is among the most accessible and effective suicide prevention tools in the U.S.
People have contacted the service roughly 25 million times since July 2022, when the previous 10-digit telephone number officially converted to the shorter and more memorable 988. An overwhelming majority of system users in a study commissioned by the agency that oversees the lifeline said they found it helpful and potentially lifesaving.
Yet for one particularly vulnerable population, the decision to reach out can be especially complicated.
Many autistic people require additional time to process verbal information, particularly in stressful or overwhelming situations. If a question is long or laden with metaphoric speech — “feeling blue,” “get it off your chest” — the time required only expands. Some have reported being hung up on when a 988 counselor misinterpreted their silence to mean they’d walked away.
Others have struggled to make their needs understood, or found that the encounter unfolded in a way that unintentionally caused further harm.
Some years ago, before the launch of the national lifeline’s text service, Rae Waters Haight contacted a text crisis line during a challenging period. The counselor asked a routine question to assess his safety: Was there anything in his house right now that he could use to hurt himself?
Like many autistic people, Haight’s mind interprets language in its most literal sense. Mentally he scanned the rooms of his Carlsbad home, envisioning various objects and the ways they might cause harm. He had no intention of using any of these items, but that wasn’t the question he had been asked.
Yes, he replied.
Haight ended the conversation and headed to bed, telling himself he’d feel better after a night’s sleep. To his alarm, police lights soon flashed through his bedroom window. They were officers dispatched by a concerned counselor who misinterpreted his factually accurate answer as a statement of intent.
Haight is now part of a growing network of researchers and advocates working to ensure that crisis counselors have the tools they need to help autistic callers, and that autistic people and those who care for them understand what to expect from 988 and similar crisis intervention services before they need to dial.
“Misunderstandings happen frequently between autistic and non-autistic individuals, and this can be difficult at the best of times,” he said. “But during a crisis, the stakes are high.”
Autism spectrum disorder is a neurodevelopmental condition that manifests differently in nearly every person who has it. While the spectrum encompasses a wildly diverse range of behaviors, skills and communication styles, its core traits center on differences in social communication and sensory processing.
For a variety of reasons, autistic people of all ages are significantly more likely than neurotypical peers to experience suicidal thoughts and attempt suicide. In the compressed world of a 988 call, in which both counselor and caller are strangers with little information to go on besides the words they exchange, the potential for miscommunication is high.
“The crisis counselors try to help, but end up kind of just landing wrong.”
“Autistic people are misunderstood and have difficulty conveying what they’re going through in a way that’s productive,” said Lisa Morgan, founder and co-chair of the Autism and Suicide Prevention Workgroup, a research collective dedicated to the issue. “The crisis counselors try to help, but end up kind of just landing wrong.”
An autistic person’s tone of voice or emotional affect may sound to a non-autistic person as if it doesn’t match the situation’s gravity. Some are mentally soothed by repeating specific words or phrases, a phenomenon known as echolalia, which can be misinterpreted by someone unfamiliar with the trait as mocking or uncooperative.
Many autistic people also have alexithymia, a trait that makes it exceptionally difficult to identify and describe emotions, and have been stymied by questions intended to assess their internal state.
Such misunderstandings can leave the caller feeling frustrated and alone. They can also inadvertently escalate a situation.
According to 988’s confidentiality policy, counselors may share a caller’s information with people outside of the lifeline system if they believe the caller or someone else is at immediate risk of harm, and discussing an alternative safety plan directly with the caller isn’t possible.
Emergency services are contacted in fewer than 2% of calls, according to Vibrant Emotional Health, the nonprofit organization that administers 988, and most of these dispatches are made with the caller’s consent.
For many autistic people, even a slim prospect of an unwanted encounter with law enforcement or an emergency room is frightening.
“I’ve called 988, I’ve texted 988 before, and my experience was I don’t want to do it anymore.”
“I’ve called 988, I’ve texted 988 before, and my experience was I don’t want to do it anymore. You know why? Because the police will come. And they’ll take me to the hospital,” said Kayla Rodriguez, 29, an autistic woman who lives in the Greater Atlanta area.
Although an emergency room can keep someone safe, many autistic people find its bright lights, incessant noise and unfamiliarity to be more distressing than helpful. A hospitalization during one suicidal period triggered for Rodriguez a yearlong episode of autistic burnout, a form of exhaustion in which the ability to function or tolerate stimuli plummets.
An encounter with police carries its own risks. Rodriguez was particularly unsettled by the March 1 death of Alex LaMorie, a 25-year-old autistic man who called 911 (not 988) during a suicidal crisis and was shot by responding officers after allegedly failing to drop a knife at their command.
“I wish there were more options to deal with suicidality than just the police and the hospital,” Rodriguez said. “But also, I just wish people would calm down … try to talk to us, try to engage with us and help de-escalate the situation, instead of making it worse.”
Autistic people who have called the crisis line say they don’t expect counselors to be mind readers. But they would like them to be open to adjusting their approach.
“Adapt to the person [calling]. Don’t make the person adapt,” said Andrea Bleifuss, 43, of Portland, Ore., who has worked in mental health care facilities and called the crisis line herself.
The counselors who made her feel truly understood “don’t even have to understand what I’m going through, but they do understand how to relate to someone, how to adapt whatever training they’ve had.”
Morgan, who is herself autistic, and her research partner Brenna Maddox, a clinical psychologist and co-chair of the workgroup, set out to help the 988 system do just that.
In 2023, they published a guide to help crisis workers assess whether the person they are talking to could be on the autism spectrum. It also offered specific conversation strategies that could improve the call: asking if the person has any special interests; asking clear, short, direct questions; allowing ample time for the person to respond; and being open to the caller’s own suggestions for what works for them. The final page of the guide is a single sheet of tips that crisis workers can print out and hang by their desk.
“An autistic individual may say that spinning quarters is a good distraction technique for them,” reads one tip. “Even if that sounds unusual to the crisis center worker, it is still a valid and acceptable answer.”
The following year, they published a detailed guide for autistic adults on what to expect when contacting 988. This includes the likelihood of a wait time (the 988 number connects to a network of more than 200 individual call centers around the U.S. and it can take a few minutes to find an available counselor) and how to sign off on a call or text chat. Earlier this year, the workgroup released a version for autistic youth and their caregivers.
Then last year, they achieved a goal long in the works: direct training for 988 counselors. Morgan and Maddox conducted three one-hour webinars for Vibrant that covered the fundamentals of autism, autism-specific suicide warning signs and support strategies for autistic people in crisis.
The sessions were voluntary, and their recordings were placed in the online library of continuing education materials available to all 988 counselors. More than 1,200 people have already viewed the training live or watched the webinars, according to Vibrant.
No single approach works for every 988 caller, autistic or not. The goal is to expand the skills and ideas a counselor can draw from when trying to form a connection.
“Across multiple trainings, we have had attendees say or put in the chat, ‘These recommendations would be helpful for anyone,’” Maddox said. “If anyone is in crisis, do they want you spewing a lot of words at them [and] having this really long, wordy conversation? Or do they want you to be concise, to the point?”
Haight is now pursuing a doctorate in autism studies at Towson University in Maryland, and hosts meetings for autistic peer support groups. His long-term goal is to create a crisis hotline specifically for people on the spectrum, staffed by counselors who are either autistic themselves or have been trained by autistic people.
Right now, 988 offers callers direct access to counselors with specialized training in supporting veterans, another population with higher suicide rates than the national average. (A dedicated option for LGBTQ+ youth disappeared last year after the Trump administration terminated its funding.) Haight believes autistic people should have something similar.
“I was convinced that a unique crisis support for autistic people must exist, given our high rate of suicidality and unique needs, so I searched for one, but I found none. What I did find was a wealth of evidence that a dedicated support should exist,” he said. “Autistic people have unique communication needs, yet crisis supports were not created with autistic needs in mind.”
Science
Caltech could lose control of JPL for the first time
The contract for management and operation of NASA’s Jet Propulsion Laboratory will be opened up to a competitive bidding process for the first time in its history, the space agency announced on Friday.
The action forces Caltech to compete for control of the La Cañada Flintridge institution it has managed since NASA’s inception in 1958.
“The rapid growth of the U.S. space economy indicates there may now be a viable competitive market for programmatic and institutional elements,” NASA said in a statement. “This decision is part of a broader governmentwide and agency effort to find efficiencies, strengthen performance, and drive mission outcomes faster and more affordably.”
In a joint statement, Caltech President Thomas F. Rosenbaum and JPL Director Dave Gallagher said that the announcement came as “no surprise” and that it already had a team in place “to ensure we are positioned for success” in the bidding process.
“Over the course of our nearly seven-decade-long partnership with NASA, Caltech and JPL have led humanity’s exploration and understanding of the universe — and our place within it,” the Pasadena university said. “The ambitions ahead — no less bold than those we have already realized— are ones we are fully prepared to meet.”
The competition for the contract is part of a slate of changes NASA Administrator Jared Isaacman announced on Friday, including a massive reorganization of the space agency intended “to concentrate resources towards the highest priority objectives in the National Space Policy and liberate the best and brightest from needless bureaucracy and obstacles that impede progress,” Isaacman wrote in a letter to the agency’s roughly 18,000 employees.
JPL was founded by Caltech researchers in 1936, and became part of NASA when the space agency was formed in 1958. Its current 10-year contract with NASA, which is valued at up to $30 billion, runs through Sept. 30, 2028.
Times staff writer Noah Haggerty contributed to this report.
Science
Feds declare Eaton fire was a cleanup success. Their testing shows otherwise
Despite finding nearly one in five homes had excessive levels of lead, the U.S. Environmental Protection Agency this week claimed that recent soil testing in Altadena proved that expedited federal cleanup efforts had effectively removed toxic ash and debris from homes destroyed by the deadly Eaton fire.
Earlier this year, the EPA announced it would perform a limited soil sampling at 100 destroyed homes across the burn zone in order to verify that contractors had thoroughly mitigated toxic substances. In a recent news release, the EPA said that testing revealed median lead concentrations below federal standards, and “confirmed that cleanup methods successfully addressed contamination and verified cleanup protocols.”
The EPA soil sampling comes amid mounting pressure from residents and environmentalists who claim that a hasty federal cleanup effort had left behind or spread hazardous fire debris. Internal government reports also raised questions about the thoroughness of the cleanup.
The EPA did not release its report to the public, but it said 95 of 100 soil samples collected near the surface of the home’s building footprint were below the federal lead screening level.
“I think for the folks in Altadena who maybe had some concerns about the adequacy of the work that was performed by the federal government in removing ash and debris — I think they should feel confident that those areas of their property are safe to use now,” said Mike Montgomery, EPA Superfund and emergency management director.
In announcing its findings, the EPA cited federal lead standards only, and not California’s more stringent thresholds. Of the 100 homes sampled, 17 had lead levels above 80 milligrams per kilogram, California’s benchmark for residential properties. The highest concentration of lead was 705 milligrams per kilogram — nearly nine times higher than the state standard and triple the federal threshold, according to a copy of the report that was reviewed by The Times.
The results unnerved some Altadena residents, who see more and more fire-destroyed homes being rebuilt. Joy Chen, executive director of Eaton Fire Survivors Network, called on federal officials to release the full report and provide additional resources to address elevated contamination.
“From the beginning, people have been very worried that they [federal workers] did not thoroughly clear these sites. Now 16 months later, people are taking it upon themselves to test or bioremediate to ensure it’s safe to rebuild. Most of us don’t have the resources to make those decisions,” Chen said.
“It would’ve been much easier if homes had been cleared to safe levels the first time around.”
EPA officials said the agency had notified Altadena property owners of their soil test results and encouraged them to review local public health guidance. Montgomery said EPA officials would proactively reach out to property owners whose lots had lead levels above the federal benchmark of 200 milligrams per kilogram.
Federal disaster officials say that some toxic substances within the burn zone could have been deposited there long before the fire — the result perhaps of decades of burning leaded gasoline or lead paint.
The Federal Emergency Management Agency had refused repeatedly to pay for post-cleanup soil testing and broke from long-standing California fire recovery protocols that are intended to protect returning residents from toxic substances. FEMA, along with the U.S. Army Corps of Engineers and the EPA, had touted the fire recovery as the fastest in modern history.
Disaster crews removed millions of tons of fire debris from nearly 9,700 properties affected by the Eaton and Palisades fires in roughly eight months.
But hundreds of disaster victims had complained about substandard work from federal cleanup workers, and internal government reports said crews had left debris behind and, in at least one instance, dumped ash on a neighbor’s property.
In January — shortly after the one-year anniversary of the fires — the EPA announced that it would perform soil testing for lead at 100 randomly-selected homes that were destroyed in the Eaton fire and later cleared of debris by federal contractors. The announcement followed months of criticism that federal cleanup workers had mishandled debris — including dumping fire debris and contaminated pool water on neighboring properties.
The Los Angeles Times collected soil samples in March 2025 and published the first evidence that already-remediated home sites retained elevated levels of toxic substances. Los Angeles County, UCLA, USC and several other organizations launched their own soil testing efforts, and all found elevated levels of lead at homes that had already been remediated by federal cleanup crews.
Lead is a potent neurotoxin that can stunt the brain development and lead to behavioral issues in young children that inhale or ingest it. When the Eaton fire burned through Altadena’s historic neighborhoods, it destroyed many homes that were coated in toxic lead paint. Plumes of smoke and ash then deposited the heavy metal across the burn zone.
Dr. Nichole Quick, chief medical advisor for the Los Angeles County Department of Public Health, encouraged property owners to seek further testing if they have concerns about contamination, including free testing services provided by local universities.
Quick said residents can take steps to limit their exposure, such as washing dusty equipment and keeping cleaning floors and other surfaces clean.
“Guidance is really geared towards how you interrupt that ingestion exposure, so we’re talking about a high-risk group, our kids with developing brains, pregnant women,” Quick said. “Kids also happen to be the ones that crawl around on all sorts of stuff and hands directly into mouth, so a lot of what we’re talking about is stopping that sort of exposure.”
Environmental experts quickly questioned the EPA’s soil sampling approach, which drastically differed from soil testing procedures from California environmental agencies. Andrew Whelton, a Purdue University researcher who has studied environmental risk following disaster, said the EPA sampling — which only tested one mixed sample — would likely mask heavily polluted areas of the home. The agency also only tested for lead — one of 17 toxic metals typically tested for following wildfires.
“It’s apples and oranges,” Whelton said. “They [the EPA] only looked for lead and didn’t look for hot spots. The approach that EPA differs from everything that California has done for fire cleanup for the last 15 years.
“My advice to property owners who haven’t tested soil or are adjacent to the fire area is conduct soil testing as it has always been done.”
The EPA and L.A. County health department are expected to discuss the soil testing results at the Altadena town council meeting on June 16.
Science
How a SoCal native became one of NASA’s most valuable assets
One of NASA’s most valuable assets is a Southern Californian.
Following the space agency’s successful Artemis II mission around the moon last month, Victor Glover — who grew up primarily in the Inland Empire and has spent much of his career at Southern California’s many military and aerospace hubs — is now the only pilot to have flown NASA’s Orion capsule.
As the crew finishes its international victory lap before the media, Glover is preparing to put his head down and get to work training the Artemis generation of moon-faring astronauts.
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“I think Artemis is going to demand us to change the paradigm,” he told The Times.
The International Space Station, which has been continuously inhabited by a revolving crew of astronauts in low Earth orbit for over 25 years, has a “very well-worn” training program, he said. But developing a new instructional regimen for complex high-stakes moon missions as the agency tries to aggressively ramp up Artemis launches from once every 3 1/2 years to every six months is a different beast.
“Until we get really ramped up and have a solid training program, I think astronauts need to take more ownership of the training and be involved so we can share this experience,” Glover said.
As of today, the list of Artemis astronauts is only four people long. And the list of Artemis pilots has only one name: Victor Glover.
Glover, 50, was born in Pomona, graduated from Ontario High School and lived “all over” Southern California’s urban sprawl, including Baldwin Village (which he instinctively referred to by its pre-1988 name, “The Jungle”). He completed his undergraduate studies at Cal Poly San Luis Obispo and received graduate degrees (plural) from the Naval Postgraduate School in Monterey and the Air Force Test Pilot School at Edwards Air Force Base.
He cut his teeth as a test pilot at Naval Air Weapons Station China Lake, in the Mojave. After NASA selected him as an astronaut, he learned to fly SpaceX’s Dragon capsule at the company’s then-headquarters in Hawthorne before riding it to the ISS.
Glover particularly misses those test pilot days, when he was pushing the limits of the F/A-18 Hornet and Super Hornet in China Lake while completing a master’s degree on the side.
“That was actually maybe one of the best times of my career. We had our fourth daughter while we lived in China Lake,” he said. “I was … working really hard but having a ton of fun at a house full of kids.”
In one of Glover’s favorite pictures, snapped by his wife, he is sitting at his desk in his tan desert flight suit, focused on graduate school work while holding one of his daughters.
Glover sees himself as just one example of how the Golden State’s deserts and coastal cities have left a lasting mark on America’s space program.
“Southern California is very uniquely postured to help NASA,” Glover said. “Southern California has the combination of culture and technology — and it doesn’t hurt to have Hollywood” to help share NASA’s mission and values.
(Glover fondly recalled his joy seeing the “Iron Man” production crew, including actor and rapper Terrence Howard, roll through Edwards Air Force Base during his tenure.)
Glover, who now lives in Texas near NASA’s Johnson Space Center, is focused on bringing that SoCal sensibility and invaluable experience piloting the Orion capsule to the agency’s astronaut training program.
When asked if he hopes to fly again on an Artemis mission, he gave a simple answer: “No.”
There was one other thing on his to-do list, though.
“Tell L.A. I love them and all of Southern California — and I can’t wait to get back out there and visit my home state and my hometown.”
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