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Spike in fraud prevents some from using Vt. unemployment site

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Spike in fraud prevents some from using Vt. unemployment site


MONTPELIER, Vt. (WCAX) – Many Vermonters are still struggling to file unemployment claims, and now we’ve learned the holdup at the Labor Department is because of scammers.

The commissioner told WCAX News that a number of people are temporarily locked out of their online accounts because of a spike in fraud. He says the cyberattacks are being stopped and no money is at risk, but it means claimants have to contact the call center, so there are long delays.

This comes after IT trouble in the last couple of weeks, but the commissioner said those issues are resolved.

In this latest situation, the commissioner says claimants should be able to get through by Friday. If not, the department will backdate claims to get them their benefits.

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Guster’s Ryan Miller talks new album, Vermont show, ‘Safety Not Guaranteed’ musical

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Guster’s Ryan Miller talks new album, Vermont show, ‘Safety Not Guaranteed’ musical


Ryan Miller is proud of “Ooh La La,” the new album from his long-running rock band, Guster. He’s excited at the prospect of Guster’s concert this weekend at the Shelburne Museum, not far from Miller’s home in Williston.

Recording albums and playing concerts are, of course, what Guster does. “Ooh La La” is the band’s ninth studio album. The Shelburne concert will be the latest of a couple thousand shows Guster has played since forming more than three decades ago.

Miller is, however, taking on one big project unlike any he’s done before. He’s writing the music and lyrics for an off-Broadway musical based on the 2012 film “Safety Not Guaranteed” that will open in previews in September at the Brooklyn Academy of Music (BAM). Miller wrote the soundtrack for that movie and has followed with more than a dozen film scores. But a musical? That’s uncharted territory.

Miller called himself a “51-year-old dude/neophyte” in the world of New York musicals who doesn’t fully know what he’s doing as he works with seasoned Broadway and off-Broadway veterans. He said he’s had nightmares about the musical failing. He likes to stretch himself for projects that keep him occupied for weeks or months at a time, but a musical that might take years to fully develop sounds daunting.

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And exciting.

“It’s a fascinating process,” Miller said. “I am just learning so much in real time.”

The flow of ‘Ooh La La’

Miller spoke June 21 with the Burlington Free Press on his houseboat on Lake Champlain. If a houseboat sounds like another case of rock-star excess, know that it’s a 57-year-old houseboat Miller bought with three friends for $3,000. It’s also more house than boat; like most abodes, it is incapable of locomotion.

The scruffy floating retreat fits Miller’s persona to a T. For his chat with the Free Press, he wore a cartoonish T-shirt touting the Hudson Valley, flannel pants festooned with floral prints and vibrant socks bearing the logo for the soft drink Topo Chico. His hair maintained its perpetually tousled status.

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Nothing about Guster is so haphazard. “Ooh La La,” which came out May 17, is a meticulous-sounding record, brimming with brightly toned tunes with soft edges of melancholy. Miller said the lyrics reflect his own experiences but ideally bypass the “hyper-personal” to let the listener in on his perspective.

Miller, who’s married with two teenagers, has heard from fans who say it’s amazing that Guster can still relate to where they are in life after three decades.

“When that happens, that has something to do with why we’ve been able to maintain our place” of popularity with fans, Miller said, noting that the band sold out the famed Ryman Auditorium in Nashville in one day and the Red Rocks Park & Amphitheatre outside Denver in three days. “I do think we are in conversation with people.”

“Ooh La La” is a very Vermont-y record, and not just because Miller and bandmate Luke Reynolds, an Addison County native, live in Vermont. Grammy-winner Rich Costey, a Waterbury native, mixed, co-engineered and co-produced the songs “When We Were Stars” and “All Day.” University of Vermont graduate Peter Katis mixed most of the album’s songs and played keyboards. Part of the album was recorded in southern Vermont at Guilford Sound.

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The Shelburne Museum performance will be very Vermont-y as well. “Let’s go full Vermont as much as possible,” Miller said of his approach to the concert.

Guster will be joined onstage by James Kochalka Superstar, the Burlington band led by the big personality of the vocalist/cartoonist, and the Zeno Mountain Band from Zeno Mountain Farm in Lincoln that supports people with disabilities. Miller is counting on nice weather as opposed to last summer, when Guster’s plans to perform on the Shelburne Museum lawn were continually washed out.

“We need to go back to the scene of the crime,” he joked.

Music for “Safety Not Guaranteed’

Miller will spend much of the summer cramming to get “Safety Not Guaranteed” ready for its BAM run from Sept. 17-Oct. 20. He became involved with the film a dozen years ago after striking up a friendship with Colin Trevorrow, the director of that time-travel-themed movie who at the time lived in Burlington. (Trevorrow, a Guster fan who would go on to direct films including “Jurassic World,” now lives in London.) That well-received film and score launched Miller’s career in writing music for movies, most recently for the Ilana Glazer comedy “Babes,” which came out the same day as “Ooh La La.”

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Another Guster fan, Nick Blaemire, approached Miller with the idea of contributing music for a stage version of “Safety Not Guaranteed.” “My answer was, ‘Sure,’” Miller said, though he had no real idea what writing the songs for a musical might entail.

He traveled to New York and found that Blaemire, who’s writing the book for “Safety Not Guaranteed,” assembled several Broadway and off-Broadway actors and a guitar player to present a version of the production with Guster songs as placeholders. Miller said he was impressed by the narrative of the story but didn’t want “Safety Not Guaranteed” to be a jukebox musical framed by Guster songs, so he chose to write more than an hour’s worth of original songs for the production.

Miller said he’ll work on a film soundtrack for four to 12 weeks, but a multi-year musical is a different animal for someone who likes to take on a variety of projects. “I respect the medium,” he said, “but it’s not my workflow.”

He’s getting into the flow now as “Safety Not Guaranteed” makes its way to BAM’s 875-capacity Harvey Theater. Miller would like to see the show move to Broadway one day. “We’re not trying to be done with it at BAM,” he said.

“Safety Not Guaranteed” has already influenced Miller’s work with Guster. He said the band’s recent “We Also Have Eras” tour, which told the story of Guster in a theatrical-styled musical performance, was shaped in part by the work he’s doing on “Safety Not Guaranteed.”

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“I almost felt like maybe we’re more of an art project than a band,” Miller said. “This sort of theater experience I’m having will remain conversant with the band.”

His work on film scoring, off-Broadway shows and presenting “super-special” shows with Guster “gets kind of gooey,” blending in one creative pot, according to Miller.

“It helps me to recontextualize what the band can be,” he said.

If you go

WHAT: Guster with James Kochalka Superstar and the Zeno Mountain Band

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WHEN: 6 p.m. Saturday, June 29

WHERE: Shelburne Museum

INFORMATION: $55 in advance, $59 day of show; free for children 12 and under. www.highergroundmusic.com

Contact Brent Hallenbeck at bhallenbeck@freepressmedia.com.



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Gondolas Snack Bar Opens in Morristown

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Gondolas Snack Bar Opens in Morristown


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  • Gondolas Snack Bar

Locals can now pull up, cool off and chow down at Morristown’s newest roadside destination, Gondolas Snack Bar. Owner Louis Ferris opened the creemee and burger spot on June 7 at 3107 Route 15.

A real estate professional with experience working in commercial kitchens, Ferris wants his new business to be ingrained in the community. After the former occupant of the spot, Mountain View Snack Bar, closed during the pandemic, he saw an opportunity to re-create his best memories of Vermont summers and give them back to people, he said.

click to enlarge The six-patty Gondola smash burger - COURTESY
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  • The six-patty Gondola smash burger

“I’m just so excited to bring everyone together here,” Ferris said. “Our customers stay and hang out long after they’re finished with their creemees.”

Gondolas whips up triple-scoop cones in flavors such as maple, tutti-frutti and cotton candy, plus smash burgers, fries and onion rings. Ferris wants the snack bar to be authentic, which to him means locally sourced ingredients, such as creemee mix from Kingdom Creamery of Vermont, and live music on Saturday nights.

“We’d love to see anyone from Little League sports teams or friends having a reunion here,” Ferris said. “We just want to be that fun place for the community to get a treat.”

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Gondolas operates daily from 11:30 a.m. to 9 p.m. until October. Find out more at gondolassnackbar.com.



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Vermont National Guard facility set to reopen after major PFAS spill

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Vermont National Guard facility set to reopen after major PFAS spill


Operators at a South Burlington wastewater treatment plant first noticed something strange Friday morning. A tank was filling with bubbles, like someone had filled it with laundry detergent.

“It looked like a white bubble bath,” said Bob Fischer, the water quality superintendent for South Burlington. “I could tell it was firefighting foam, but I didn’t know what kind.”

Fischer was right. The night before, 800 gallons of highly concentrated firefighting foam had spilled over the floor of the Vermont Army National Guard aircraft hanger in South Burlington.

It gathered in the landing gear of a Black Hawk military helicopter, before some 150 gallons flowed down a drain and entered the town’s wastewater system, according to National Guard estimates. The material reached a nearby pump station before entering the water treatment plant, which sits next to the Winooski River.

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This type of firefighting foam is called aqueous film-forming foam or AFFF. It’s used for fires that involve flammable liquids, like burning jet fuel. The state of Vermont has banned its use because it contains relatively high concentrations of manufactured chemicals known as PFAS, which have been linked to cancer, liver problems and a myriad of other health issues and can be toxic even in tiny doses.

The Vermont National Guard hadn’t released the material for years — it wasn’t even supposed to be used in the case of a fire.

“If the fire suppression system discharged, all it would discharge is just water — we essentially bypassed the AFFF tank,” said Col. Jacob Roy, the construction and facility management officer at the National Guard. “We realized that the risk to the environment was pretty significant, and we did not want a chance having either a purposeful or accidental release.”

Vermont Army National Guard

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Roughly 800 gallons of firefighting foam spilled over the National Guard aircraft hanger last week. Officials suspect there was a mechanical failure in their containment system.

Roy suspects the spill Thursday night was a mechanical failure in their containment system. He said there’s been no evidence of a fire.

Since Friday morning, contractors have been out every day cleaning and testing the National Guard facility, the sewer lines, the pump station and the wastewater treatment plant. Roy expects the facility to be open to staff by Wednesday morning.

And test results from the Winooski River should come back within a week.

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In the grand scheme of things, a release of around 150 gallons — about the size of a hot tub — is pretty small within the bigger river system, said Matt Chapman, who directs waste management and prevention at Vermont’s Department of Environmental Conservation.

“It’s good for perspective purposes to appreciate that on a normal day in the Winooski River, the river has a flow rate of about 5,000 gallons per second,” he said.

A long, grey windowless building is visible behind a metal fenced topped with barbed wire.

April McCullum

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The National Guard hadn’t released the firefighting foam in years. It wasn’t even supposed to be used in the case of a fire.

While he’s not overly concerned about contamination in the river, he said what’s less straightforward going forward is how to properly dispose of the 650 gallons of foam that’s been collected. The EPA released interim guidance this year that includes incineration, storage in landfills and underground injection, but none of the options are good.

“I think it’s fair to say there’s no guidance from EPA,” Chapman said.

“One of the reasons why we still have this product over the years onsite, [is] because it is not an easy product to get rid of,” echoed Roy.

He said the disposal method will ultimately depend on the concentration of PFAS found in testing and directed further questions about the disposal process to the National Guard’s waste disposal contractor, Republic Services.

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A spokesperson for the company said they operate several hazardous waste landfills across North America, which are engineered to safely and responsibly manage this type of waste.

Have questions, comments or tips? Send us a message.





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