New York
What Permanent Supportive Housing Can, and Can’t, Do for New Yorkers
Good morning. It’s Thursday. Today we’ll look at an apartment complex in the Bronx where about 60 formerly homeless people live in what’s called permanent supportive housing. We’ll also get details on a federal judge’s decision to drop corruption charges against Mayor Eric Adams.
An apartment complex in the Bronx, called the Lenniger Residences, is home to about 60 formerly homeless people with mental illness. My colleague Andy Newman, who covers social services for the Metro desk, and the photographer Thea Traff spent more than a year talking with residents and workers at the Lenniger. It is owned by a nonprofit, the Center for Urban Community Services, and follows a model called permanent supportive housing. I talked with Andy about what life there is like.
From what you saw, how well does permanent supportive housing work? Is its one-stop approach a panacea?
The main goal of permanent supportive housing is to keep people who have been chronically homeless out of homelessness, and from what we saw at the Lenniger, it does a great job of that.
Over the last four years at the Lenniger, 97 percent of the supportive housing residents — all battling mental illness and most struggling with substance abuse — have either remained there or moved to other stable housing. About half the people who moved in when the Lenniger opened in 2011 are still living there.
But just because someone is housed doesn’t mean they’re doing great.
Supportive housing is designed to make it hard to “fail out.” It does that by, among other things, not requiring people to be sober or take their psychiatric medication. So there is a lot of drug use and a fair amount of disorder. The Lenniger generated more than 200 calls to 9-1-1 last year.
Some tenants told us that being around so much drug use made it harder for them to work on getting sober. Some told us that they felt like they were “stuck” there.
There aren’t many rules at the Lenniger. What happens when someone breaks a rule? Does the Lenniger evict people when they don’t pay the rent?
One rule the Lenniger does have is that you’re supposed to check in with your case manager twice a month. That’s a person who offers counseling, helps you set goals, helps you manage your finances, helps you navigate benefits bureaucracies and connects you to medical and psychiatric providers and drug programs.
But if you don’t meet with your case manager, there are no real consequences. The program director said they “work around client ambivalence.”
People who do things like act out and cause damage seldom face consequences, either. A Lenniger official told us that it’s hard to get the police to take calls from the Lenniger seriously because there are so many of them. If someone is causing problems, the Lenniger tries to counsel the person back toward stability, though occasionally people who are in major enough crisis will be sent to a hospital psychiatric ward.
What about paying rent?
The amount you’re supposed to pay is set at 30 percent of your income, which is typically a disability check.
About 20 percent of the supportive housing tenants at the Lenniger are at least three months behind on the rent, but again, the Lenniger doesn’t want to see people out on the street. So they haven’t evicted anyone since 2017.
You met one woman who had been addicted to heroin and crack for decades and was H.I.V. positive. For a long time she wouldn’t go to the hospital, although she finally did go to a drug rehab. Does the Lenniger force anyone to go for treatment when they clearly need it?
No.
The woman you’re talking about spent a month in an inpatient program last summer. A couple of weeks after she returned to the Lenniger, another tenant went to check on her. She was dead on the floor in her apartment.
Cases like hers must be difficult for the staff. Is the Lenniger a hard place to work? What’s the turnover among staff members?
The Lenniger is certainly a challenging place to work. Staff members spoke of the frustration they feel when a client disengages.
But working there is rewarding, too. As one case manager, Marcos Gonzalez, told us, “You stay in this because you want to make an impact in people’s lives, and you want to assist people that need assistance. And that’s the reward that you get. Sometimes you go home and cry, or you go chug a beer, however you handle it. And then some days you go home really excited, and you want to help somebody else in life, or you want to tell somebody, “Hey, I did this for this person.”
The concept of permanent supportive housing originated in New York. How many people are in permanent supportive housing now? How many more could be, if there were enough places like the Lenniger?
There are about 45,000 people in permanent supportive housing in New York City and about 70,000 statewide.
The city and state are always in the process of increasing the supply of permanent supportive housing, but there are never enough spots for the number of people who qualify. In the fiscal year that ended last June, about 9,600 people in New York City were found eligible to move into supportive housing. But only 2,400 found an apartment.
Weather
Expect a cloudy day with the possibility of light showers in the morning, fog, and temperatures rising to the high 60s. In the evening, mostly cloudy with a chance of showers and a low around 52 degrees.
ALTERNATE-SIDE PARKING
In effect until April 13 (Passover).
The latest Metro news
Corruption charges against Adams are dismissed
The end of the corruption case against Mayor Eric Adams indicated that politics now takes precedence at the Justice Department, which is using its power over prosecutions to further President Trump’s agenda.
The mayor, a Democrat, promptly doubled down on the mutually beneficial relationship he had struck with the administration, urging New Yorkers to read a book by the F.B.I. director, Kash Patel.
The Justice Department had sought the dismissal, saying the charges against Adams were keeping him from cooperating with Trump’s crackdown on migrants. Adams had curried favor with Trump for months, flying to Florida for a meeting with Trump, attending the president’s inauguration and giving immigration agents access to the Rikers Island jail complex.
The judge, Dale Ho of Federal District Court in Manhattan, did not give the Justice Department everything it asked for. He ruled out letting the government retain the option of reinstating the case.
“Everything here smacks of a bargain: dismissal of the indictment in exchange for immigration policy concessions,” the judge wrote in a 78-page decision. He suggested that the government’s other arguments, that the charges were filed too close to the next mayoral election and that the case had created “appearances of impropriety,” were misleading and insincere.
Judge Ho discounted the Justice Department’s claims that the case had been brought for political reasons by federal prosecutors in Manhattan. “There is no evidence — zero — that they had any improper motives,” he wrote.
After Judge Ho issued the dismissal, Adams reiterated that the case “should have never been brought, and I did nothing wrong.” Adams also said he would win his campaign for re-election, even though he is facing a crowded field of challengers and his fund-raising has lagged.
METROPOLITAN diary
Neighborhood Grocery
Dear Diary:
It was 1987. I had just moved to New York from Texas. I loved going to small neighborhood grocery stores in the city. They were so different from the huge suburban ones I was used to.
New York
Vote For the Best Metropolitan Diary Entry of 2025
Every week since 1976, Metropolitan Diary has published stories by, and for, New Yorkers of all ages and eras (no matter where they live now): anecdotes and memories, quirky encounters and overheard snippets that reveal the city’s spirit and heart.
For the past four years, we’ve asked for your help picking the best Diary entry of the year. Now we’re asking again.
We’ve narrowed the field to the five finalists here. Read them and vote for your favorite. The author of the item that gets the most votes will receive a print of the illustration that accompanied it, signed by the artist, Agnes Lee.
The voting closes at 11:59 p.m. on Sunday, Dec. 21. You can change your vote as many times as you’d like until then, but you may only pick one. Choose wisely.
Click “VOTE” to choose your favorite Metropolitan Diary entry of 2025, and come back on Sunday, Dec. 28, to see which one our readers picked as their favorite.
Click “VOTE” to choose your favorite Metropolitan Diary entry of 2025, and come back on Sunday, Dec. 28, to see which one our readers picked as their favorite.
Two Stops
Dear Diary:
It was a drizzly June night in 2001. I was a young magazine editor and had just enjoyed what I thought was a very blissful second date — dinner, drinks, fabulous conversation — with our technology consultant at a restaurant in Manhattan.
I lived in Williamsburg at the time, and my date lived near Murray Hill, so we grabbed a cab and headed south on Second Avenue.
“Just let me out here,” my date said to the cabby at the corner of 25th Street.
We said our goodbyes, quick and shy, knowing that we would see each other at work the next day. I was giddy and probably grinning with happiness and hope.
“Oh boy,” the cabby said, shaking his head as we drove toward Brooklyn. “Very bad.”
“What do you mean?” I asked in horror.
“He doesn’t want you to know exactly where he lives,” the cabby said. “Not a good sign.”
I spent the rest of the cab ride in shock, revisiting every moment of the date.
Happily, it turned out that my instinct about it being a great date was right, and the cabby was wrong. Twenty-four years later, my date that night is my husband, and I know that if your stop is first, it’s polite to get out so the cab can continue in a straight line to the next stop.
Ferry Farewell
Dear Diary:
On a February afternoon, I met my cousins at the Staten Island Ferry Terminal. Their spouses and several of our very-grown children were there too. I brought Prosecco, a candle, a small speaker to play music, photos and a poem.
We were there to recreate the wedding cruise of my mother, Monica, and my stepfather, Peter. They had gotten married at City Hall in August 1984. She was 61, and he, 71. It was her first marriage, and his fourth.
I was my mother’s witness that day. It was a late-in-life love story, and they were very happy. Peter died in 1996, at 82. My mother died last year. She was 100.
Peter’s ashes had waited a long time, but finally they were mingled with Monica’s. The two of them would ride the ferry a last time and then swirl together in the harbor forever. Cue the candles, bubbly, bagpipes and poems.
Two ferry workers approached us. We knew we were in trouble: Open containers and open flames were not allowed on the ferry.
My cousin’s husband, whispering, told the workers what we were doing and said we would be finished soon.
They walked off, and then returned. They said they had spoken to the captain, and they ushered us to the stern for some privacy. As the cup of ashes flew into the water, the ferry horn sounded two long blasts.
Unacceptable
Dear Diary:
I went to a new bagel store in Brooklyn Heights with my son.
When it was my turn to order, I asked for a cinnamon raisin bagel with whitefish salad and a slice of red onion.
The man behind the counter looked up at me.
“I’m sorry,” he said. “I can’t do that.”
Teresa
Dear Diary:
It was February 2013. With a foot of snow expected, I left work early and drove from New Jersey warily as my wipers squeaked and snow and ice stuck to my windows.
I drove east on the Cross Bronx Expressway, which was tied up worse than usual. Trucks groaned on either side of my rattling Toyota. My fingers were cold. My toes were colder. Got to get home before it really comes down, I thought to myself.
By the time I got home to my little red bungalow a stone’s throw from the Throgs Neck Bridge, the snow was already up to my ankles.
Inside, I took off my gloves, hat, scarf, coat, sweater, pants and snow boots. The bed, still unmade, was inviting me. But first, I checked my messages.
There was one from Teresa, the 92-year-old widow on the corner.
“Call me,” she said, sounding desperate.
I looked toward the warm bed, but … Teresa. There was a storm outside, and she was alone.
On went the pants, the sweater, the coat, the scarf, the boots and the gloves, and then I went out the door.
The snow was six inches deep on the sidewalks, so I tottered on tire tracks in the middle of the street. The wind stung my face. When I got to the end of the block, I pounded on her door.
“Teresa!” I called. No answer. “Teresa!” I called again. I heard the TV blaring. Was she sprawled on the floor?
I went next door and called for Kathy.
“Teresa can’t answer the door,” I said. “Probably fell.”
Kathy had a key. In the corner of her neat living room, Teresa, in pink sweatpants and sweaters, was sitting curled in her armchair, head bent down and The Daily News in her lap.
I snapped off the TV.
Startled, she looked up.
“Kathy! Neal!” she said. “What’s a five-letter word for cabbage?”
Nice Place
Dear Diary:
When I lived in Park Slope over 20 years ago, I once had to call an ambulance because of a sudden, violent case of food poisoning.
Two paramedics, a man and a woman, entered our third-floor walk-up with a portable chair. Strapping me in, the male medic quickly inserted an IV line into my arm.
Out of the corner of my eye, I could see his partner circling around and admiring the apartment.
“Nice place you’ve got here.” she said. “Do you own it?”
“Yeah,” I muttered, all but unconscious.
Once I was in the ambulance, she returned to her line of inquiry.
“Do you mind me asking how much you paid for your apartment?”
“$155,000,” I croaked.
“Wow! You must have bought during the recession.”
“Yeah” I said.
They dropped me off at Methodist Hospital, where I was tended to by a nurse as I struggled to stay lucid.
At some point, the same medic poked her head into the room with one last question:
“You wouldn’t be wanting to sell any time soon, would you?”
Illustrations by Agnes Lee.
New York
They Witness Deaths on the Tracks and Then Struggle to Get Help
‘Part of the job’
Edwin Guity was at the controls of a southbound D train last December, rolling through the Bronx, when suddenly someone was on the tracks in front of him.
He jammed on the emergency brake, but it was too late. The man had gone under the wheels.
Stumbling over words, Mr. Guity radioed the dispatcher and then did what the rules require of every train operator involved in such an incident. He got out of the cab and went looking for the person he had struck.
“I didn’t want to do it,” Mr. Guity said later. “But this is a part of the job.”
He found the man pinned beneath the third car. Paramedics pulled him out, but the man died at the hospital. After that, Mr. Guity wrestled with what to do next.
A 32-year-old who had once lived in a family shelter with his parents, he viewed the job as paying well and offering a rare chance at upward mobility. It also helped cover the costs of his family’s groceries and rent in the three-bedroom apartment they shared in Brooklyn.
But striking the man with the train had shaken him more than perhaps any other experience in his life, and the idea of returning to work left him feeling paralyzed.
Edwin Guity was prescribed exposure therapy after his train struck a man on the tracks.
Hundreds of train operators have found themselves in Mr. Guity’s position over the years.
And for just as long, there has been a path through the state workers’ compensation program to receiving substantive treatment to help them cope. But New York’s train operators say that their employer, the Metropolitan Transportation Authority, has done too little to make them aware of that option.
After Mr. Guity’s incident, no official told him of that type of assistance, he said. Instead, they gave him the option of going back to work right away.
But Mr. Guity was lucky. He had a friend who had been through the same experience and who coached him on getting help — first through a six-week program and then, with the assistance of a lawyer, through an experienced specialist.
The specialist prescribed a six-month exposure therapy program to gradually reintroduce Mr. Guity to the subway.
His first day back at the controls of a passenger train was on Thanksgiving. Once again, he was driving on the D line — the same route he had been traveling on the day of the fatal accident.
M.T.A. representatives insisted that New York train operators involved in strikes are made aware of all options for getting treatment, but they declined to answer specific questions about how the agency ensures that drivers get the help they need.
In an interview, the president of the M.T.A. division that runs the subway, Demetrius Crichlow, said all train operators are fully briefed on the resources available to them during their job orientation.
“I really have faith in our process,” Mr. Crichlow said.
Still, other transit systems — all of which are smaller than New York’s — appear to do a better job of ensuring that operators like Mr. Guity take advantage of the services available to them, according to records and interviews.
A Times analysis shows that the incidents were on the rise in New York City’s system even as they were falling in all other American transit systems.
An Uptick in Subway Strikes
San Francisco’s system provides 24-hour access to licensed therapists through a third-party provider.
Los Angeles proactively reaches out to its operators on a regular basis to remind them of workers’ compensation options and other resources.
The Massachusetts Bay Transportation Authority has made it a goal to increase engagement with its employee assistance program.
The M.T.A. says it offers some version of most of these services.
But in interviews with more than two dozen subway operators who have been involved in train strikes, only one said he was aware of all those resources, and state records suggest most drivers of trains that strike people are not taking full advantage of them.
“It’s the M.T.A.’s responsibility to assist the employee both mentally and physically after these horrific events occur,” the president of the union that represents New York City transit workers, John V. Chiarello, said in a statement, “but it is a constant struggle trying to get the M.T.A. to do the right thing.”
New York
Video: Protesters Arrested After Trying to Block a Possible ICE Raid
new video loaded: Protesters Arrested After Trying to Block a Possible ICE Raid
transcript
transcript
Protesters Arrested After Trying to Block a Possible ICE Raid
Nearly 200 protesters tried to block federal agents from leaving a parking garage in Lower Manhattan on Saturday. The confrontation appeared to prevent a possible ICE raid nearby, and led to violent clashes between the police and protesters.
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[chanting] “ICE out of New York.”
By Jorge Mitssunaga
November 30, 2025
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