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What Permanent Supportive Housing Can, and Can’t, Do for New Yorkers

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What Permanent Supportive Housing Can, and Can’t, Do for New Yorkers

Good morning. It’s Thursday. Today we’ll look at an apartment complex in the Bronx where about 60 formerly homeless people live in what’s called permanent supportive housing. We’ll also get details on a federal judge’s decision to drop corruption charges against Mayor Eric Adams.

An apartment complex in the Bronx, called the Lenniger Residences, is home to about 60 formerly homeless people with mental illness. My colleague Andy Newman, who covers social services for the Metro desk, and the photographer Thea Traff spent more than a year talking with residents and workers at the Lenniger. It is owned by a nonprofit, the Center for Urban Community Services, and follows a model called permanent supportive housing. I talked with Andy about what life there is like.

From what you saw, how well does permanent supportive housing work? Is its one-stop approach a panacea?

The main goal of permanent supportive housing is to keep people who have been chronically homeless out of homelessness, and from what we saw at the Lenniger, it does a great job of that.

Over the last four years at the Lenniger, 97 percent of the supportive housing residents — all battling mental illness and most struggling with substance abuse — have either remained there or moved to other stable housing. About half the people who moved in when the Lenniger opened in 2011 are still living there.

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But just because someone is housed doesn’t mean they’re doing great.

Supportive housing is designed to make it hard to “fail out.” It does that by, among other things, not requiring people to be sober or take their psychiatric medication. So there is a lot of drug use and a fair amount of disorder. The Lenniger generated more than 200 calls to 9-1-1 last year.

Some tenants told us that being around so much drug use made it harder for them to work on getting sober. Some told us that they felt like they were “stuck” there.

There aren’t many rules at the Lenniger. What happens when someone breaks a rule? Does the Lenniger evict people when they don’t pay the rent?

One rule the Lenniger does have is that you’re supposed to check in with your case manager twice a month. That’s a person who offers counseling, helps you set goals, helps you manage your finances, helps you navigate benefits bureaucracies and connects you to medical and psychiatric providers and drug programs.

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But if you don’t meet with your case manager, there are no real consequences. The program director said they “work around client ambivalence.”

People who do things like act out and cause damage seldom face consequences, either. A Lenniger official told us that it’s hard to get the police to take calls from the Lenniger seriously because there are so many of them. If someone is causing problems, the Lenniger tries to counsel the person back toward stability, though occasionally people who are in major enough crisis will be sent to a hospital psychiatric ward.

What about paying rent?

The amount you’re supposed to pay is set at 30 percent of your income, which is typically a disability check.

About 20 percent of the supportive housing tenants at the Lenniger are at least three months behind on the rent, but again, the Lenniger doesn’t want to see people out on the street. So they haven’t evicted anyone since 2017.

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You met one woman who had been addicted to heroin and crack for decades and was H.I.V. positive. For a long time she wouldn’t go to the hospital, although she finally did go to a drug rehab. Does the Lenniger force anyone to go for treatment when they clearly need it?

No.

The woman you’re talking about spent a month in an inpatient program last summer. A couple of weeks after she returned to the Lenniger, another tenant went to check on her. She was dead on the floor in her apartment.

Cases like hers must be difficult for the staff. Is the Lenniger a hard place to work? What’s the turnover among staff members?

The Lenniger is certainly a challenging place to work. Staff members spoke of the frustration they feel when a client disengages.

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But working there is rewarding, too. As one case manager, Marcos Gonzalez, told us, “You stay in this because you want to make an impact in people’s lives, and you want to assist people that need assistance. And that’s the reward that you get. Sometimes you go home and cry, or you go chug a beer, however you handle it. And then some days you go home really excited, and you want to help somebody else in life, or you want to tell somebody, “Hey, I did this for this person.”

The concept of permanent supportive housing originated in New York. How many people are in permanent supportive housing now? How many more could be, if there were enough places like the Lenniger?

There are about 45,000 people in permanent supportive housing in New York City and about 70,000 statewide.

The city and state are always in the process of increasing the supply of permanent supportive housing, but there are never enough spots for the number of people who qualify. In the fiscal year that ended last June, about 9,600 people in New York City were found eligible to move into supportive housing. But only 2,400 found an apartment.


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Expect a cloudy day with the possibility of light showers in the morning, fog, and temperatures rising to the high 60s. In the evening, mostly cloudy with a chance of showers and a low around 52 degrees.

ALTERNATE-SIDE PARKING

In effect until April 13 (Passover).


The end of the corruption case against Mayor Eric Adams indicated that politics now takes precedence at the Justice Department, which is using its power over prosecutions to further President Trump’s agenda.

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The mayor, a Democrat, promptly doubled down on the mutually beneficial relationship he had struck with the administration, urging New Yorkers to read a book by the F.B.I. director, Kash Patel.

The Justice Department had sought the dismissal, saying the charges against Adams were keeping him from cooperating with Trump’s crackdown on migrants. Adams had curried favor with Trump for months, flying to Florida for a meeting with Trump, attending the president’s inauguration and giving immigration agents access to the Rikers Island jail complex.

The judge, Dale Ho of Federal District Court in Manhattan, did not give the Justice Department everything it asked for. He ruled out letting the government retain the option of reinstating the case.

“Everything here smacks of a bargain: dismissal of the indictment in exchange for immigration policy concessions,” the judge wrote in a 78-page decision. He suggested that the government’s other arguments, that the charges were filed too close to the next mayoral election and that the case had created “appearances of impropriety,” were misleading and insincere.

Judge Ho discounted the Justice Department’s claims that the case had been brought for political reasons by federal prosecutors in Manhattan. “There is no evidence — zero — that they had any improper motives,” he wrote.

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After Judge Ho issued the dismissal, Adams reiterated that the case “should have never been brought, and I did nothing wrong.” Adams also said he would win his campaign for re-election, even though he is facing a crowded field of challengers and his fund-raising has lagged.


METROPOLITAN diary

Dear Diary:

It was 1987. I had just moved to New York from Texas. I loved going to small neighborhood grocery stores in the city. They were so different from the huge suburban ones I was used to.

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New York

Video: LaGuardia Crash Survivors Recount Ordeal

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Video: LaGuardia Crash Survivors Recount Ordeal

“I just thought, please don’t let this be how my life ends. I’m not ready to die. When we landed, it was a very rough landing. Like we landed and the plane jolted back up, and that caught a lot of passengers off guard. Everyone kind of like, ‘What’s going on?’ And then you hear the pilot braking, and it was like just this grinding sound.” “Everybody was shocked everywhere. There was — there’s people screaming. The plane just veered off course. I mean, it was just — it all happened so quickly, but it all felt just like a very dire situation.” “Oh, God. Oh my goodness. That’s crazy.” “People were bleeding from their nose, cuts and scrapes. I saw black eyes, all different types of facial contusions, bruising and bleeding. I was sitting by the exit door, and I opened the exit door. There was a sense of camaraderie amongst the survivors. Nobody was pushing, shoving, ‘I got to get out first.’” “The plane actually tipped back as we were leaving, as people were getting off the plane. That was when the nose kind of fell off the front of the plane, and the whole plane kind of went up to what we’d seen in all the pictures of the plane’s nose in the air.” And there was no slide when we got out. A lot of us were jumping off of the airplane wing to get down. And when I got out and I saw that the front of the plane, how destroyed it was, I just was — I was in shock.” “It was only really when I was outside of the plane, looking back at the plane, and I had seen what had happened to the cockpit, and then just like this sense of dread overcame me, where I was just like, wow, a lot of people might have just been pretty badly hurt.” “I’m grateful to the pilots who were so courageous and brave, and acted swiftly, and they saved our lives. And if it wasn’t for them, I wouldn’t be able to come home to my family. I’m forever indebted to them. They’re my heroes.”

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Video: Passenger Jet and Fire Truck Crash at LaGuardia Airport, Leaving 2 Dead

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Video: Passenger Jet and Fire Truck Crash at LaGuardia Airport, Leaving 2 Dead

new video loaded: Passenger Jet and Fire Truck Crash at LaGuardia Airport, Leaving 2 Dead

The two pilots of a Air Canada Express jet were killed after a collision with a Port Authority fire truck on Sunday at LaGuardia Airport in New York.

By Axel Boada and Monika Cvorak

March 23, 2026

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New York

How a Family of 3 Lives on $500,000 on the Upper West Side

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How a Family of 3 Lives on 0,000 on the Upper West Side

How can people possibly afford to live in one of the most expensive cities on the planet? It’s a question New Yorkers hear a lot, often delivered with a mix of awe, pity and confusion.

We surveyed hundreds of New Yorkers about how they spend, splurge and save. We found that many people — rich, poor or somewhere in between — live life as a series of small calculations that add up to one big question: What makes living in New York worth it?

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Rent is not the largest monthly expense for Anala Gossai and Brendon O’Leary, a couple who live on the Upper West Side of Manhattan. That would be child care.

They spend $4,200 each month on day care for their 1-year-old son, Zeno.

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“We really liked the center,” Ms. Gossai, 37, said. “Neighbors in our building love it. It’s actually pretty middle of the road for cost. Some were even more expensive.”

The rent for their one-bedroom apartment is $3,900 per month. Space is tight, but the location is priceless.

“We’re right across from Central Park,” she said. “We can walk to the subway and the American Museum of Natural History.”

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‘Middle Class’ in Manhattan

Ms. Gossai, a data scientist, and her husband, 38, a software engineer, met in graduate school. Their household income is roughly $500,000 per year. While they make a good living, they try to be frugal and are saving money to buy an apartment.

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They moved into their roughly 800-square-foot rental eight years ago when it was just them and their dog, Peabody, a Maltese poodle. Now their son’s crib is steps away from their bed. They installed a curtain between the bed and the crib to keep the light out.

Like many couples, they have discussed leaving the city.

“When we talk about the possibility of moving to the suburbs, we both really dread it,” Mr. O’Leary said. “I don’t like to drive. Anala doesn’t drive. I feel like we’d be stuck. We really value being able to walk everywhere.”

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Ms. Gossai is from Toronto, and Mr. O’Leary is from Massachusetts. In New York City, wealth is often viewed in relation to your neighbors, and many of theirs make more money. The Upper West Side has the sixth-highest median income of any neighborhood in the city, according to the N.Y.U. Furman Center.

“I think we’re middle class for this area,” Mr. O’Leary said. “We’re doing OK.”

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The couple tries to save about $10,000 each month to put toward an apartment or for an emergency. They prioritize memberships to the Central Park Zoo at $160 per year and the American Museum of Natural History at $180 per year.

Their son likes the museum’s butterflies exhibit and the “Invisible Worlds” light show, which Mr. O’Leary said felt like a “baby rave.”

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Ordering Diapers Online

The cost of having a young child is their top expense. But they hope that relief is on the horizon and that Zeno can attend a free prekindergarten program when he turns 4.

For now, they rely on online shopping for all sorts of baby supplies. The family spent roughly $9,000 on purchases over the last year, including formula and diapers. That included about $730 for toys and games.

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Ms. Gossai said one of her favorite purchases was a pack of hundreds of cheap stickers.

“They are good bribes to get him into his stroller,” she said. “Six dollars for stickers was extremely worth it.”

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They splurge on some items like drop-off laundry service, which costs about $150 a month. It feels like a luxury instead of doing it themselves in the basement.

Keeping track of baby socks “completely broke my mind,” Ms. Gossai said.

Their grocery bills are about $900 per month, mostly spent at Trader Joe’s and Fairway. Mr. O’Leary is in charge of cooking and tries to make dinner at home twice a week.

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They spend about $500 per month on eating out and food delivery. A favorite is Jacob’s Pickles, a comfort food restaurant where they order the meatloaf and potatoes.

Saving on Vacations and Transportation

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Before Zeno, the couple spent thousands of dollars on vacations to Switzerland and Oregon. Now, trips are mainly to visit family.

Mr. O’Leary takes the subway to work at an entertainment company. Ms. Gossai mostly works from home for a health care company. They rarely spend money on taxis or car services.

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“I’ll only take an Uber when I’m going to LaGuardia Airport,” Mr. O’Leary said.

Care for their dog is about $370 per month, including doggie day care, grooming and veterinarian costs. Peabody is getting older and the basket under the family’s stroller doubles as a shuttle for him.

They love their neighborhood and the community of new parents they have met. Still, they dream of having a second bedroom for their son and a second bathroom.

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Their kitchen is cramped with no sunlight. So they put a grow light and plants above the refrigerator to brighten the room.

Since they share a room with their son, he often wakes them up around 5 a.m.

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“In the sweetest and most adorable way,” Ms. Gossai said.

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