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Newark Delays Persist as Union Official Says Controllers Briefly Lost Contact With Planes

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Newark Delays Persist as Union Official Says Controllers Briefly Lost Contact With Planes

Air traffic controllers briefly lost communication with planes at Newark Liberty International Airport last week, according to the workers’ union, a revelation that came as travel disruptions there extended into a second week.

Galen Munroe, a spokesman for the union, the National Air Traffic Controllers Association, said that on April 28, controllers in a Philadelphia air traffic control center who are responsible for separating and sequencing aircraft in and out of Newark Airport “temporarily lost radar and communications with the aircraft under their control,” and were “unable to see, hear, or talk to them.”

He did not say how long the disruption lasted, but Bloomberg reported it was 90 seconds.

The communication breakdown led to hundreds of delays and cancellations and three dozen flight diversions that day, according to Aidan O’Donnell, the general manager of New Jersey airports at the Port Authority of New York and New Jersey. He added that for two hours that afternoon, no flights departed from or landed at Newark.

As a result of the loss of communication, Mr. Munroe said, controllers took absences under a law that allows federal workers who are physically injured or experience a traumatic event on the job to leave work. They did not “‘walk off the job’ as it has been reported by the media,” Mr. Munroe said in a statement.

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The Federal Aviation Administration acknowledged in a statement on Monday that “our antiquated air traffic control system is affecting our work force.” It said it was working to ensure that telecommunications equipment is more reliable in the New York area.

“Frequent equipment and telecommunications outages can be stressful for controllers,” the F.A.A. said.

Some of the controllers in Philadelphia who help to coordinate arrivals and departures at Newark “have taken time off to recover from the stress of multiple recent outages,” the agency added. “While we cannot quickly replace them due to this highly specialized profession, we continue to train controllers who will eventually be assigned to this busy airspace.”

The disclosure comes as one of Newark’s three runways has been closed for construction and as air traffic control centers nationwide have experienced staffing shortages. United said last week that it was forced to cut 35 round-trip flights per day from its Newark schedule.

Low clouds on Monday prompted the F.A.A. to pause departures of planes heading to Newark, leading to delays averaging four hours and exacerbating the travel chaos at one of the nation’s busiest airports. More than 300 flights into and out of Newark had been delayed and more than 150 had been canceled by Monday afternoon, according to the tracking site FlightAware.

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At the main United terminal at Newark on Monday, travelers whose flights had been canceled expressed frustration with being directed to online customer service agents.

Phyllis Dotzen Rod said she was hoping to fly home to Myrtle Beach, S.C., after visiting her son in Manhattan, but her flight was canceled after she arrived at the airport. Her son was leaving for Asia and she was not sure what to do, she said.

“I’m stressed right now,” Ms. Dotzen Rod said as she waited in line at a help desk at Terminal C that closed just as she got to the front of the line. “Now I don’t know where else to go.”

Adding to her frustration, she said, she had been given a voucher for a meal and a hotel, but could not figure out how to get it to appear on her phone.

Judith Davis, whose flight home to Columbus, Ohio, was canceled because of the bad weather, said she had waited for 45 minutes on the phone for a customer service agent. She was among the travelers desperately searching for alternative flights at Terminal C on Monday.

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“I’m very upset; I need to get back today,” Ms. Davis said, expressing frustration with the lack of help in the terminal. “You’re kind of left to your own to try to figure it out.”

Senator Chuck Schumer of New York on Monday called for the Office of the Inspector General to investigate the problems at Newark, saying a “real forensic look” into safety issues and outdated technology was needed.

“To say that there is just minor turbulence at Newark Airport and the F.A.A. that would be the understatement of the year,” Mr. Schumer, the minority leader, said at a news conference. “We’re here because the F.A.A. is really a mess.”

He said the problems at Newark could be a “harbinger, if issues like these aren’t fixed.” He blamed mismanagement at the F.A.A. and cuts imposed by the Trump administration for the staffing issues, and warned that the nation’s other airports could experience similar problems if they are not addressed.

The Port Authority of New York and New Jersey, which operates Newark Airport as well as Kennedy International and LaGuardia Airports in New York, said in a statement on Monday that staffing shortages at air traffic control centers were to blame.

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“The Port Authority has invested billions to modernize Newark Liberty, but those improvements depend on a fully staffed and modern federal air traffic system,” the Port Authority said. “We continue to urge the F.A.A. to address ongoing staffing shortages and accelerate long-overdue technology upgrades that continue to cause delays in the nation’s busiest air corridor.”

In a statement on Friday, Scott Kirby, the chief executive of United Airlines, Newark’s largest carrier, attributed recent flight cancellations to equipment failures and said that 20 percent of air traffic controllers at the airport had “walked off the job.”

As a result, he added, there were “dozens of diverted flights, hundreds of delayed and canceled flights and worst of all, thousands of customers with disrupted travel plans.”

About 68 percent of the more than 3,300 scheduled departures at Newark this week were sold by United, according to Cirium, an aviation data firm.

Paul Rinaldi, a former president of the National Air Traffic Controllers Association who is now a senior vice president of operations and safety at Airlines for America, a trade organization, said the systems controllers rely on have not been working “at an optimal level.”

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“The issue is a lack of confidence by the controllers in the systems because of the interruptions they have had over the last eight months or so,” he said.

Last week, Sean Duffy, the U.S. transportation secretary, announced a series of incentives that he said would “supercharge the air traffic controller work force,” including $5,000 payments to new hires and academy graduates who successfully complete the initial qualification training.

On Monday, Gov. Philip D. Murphy of New Jersey wrote Mr. Duffy in support of that plan. “Decades of underinvestment in the maintenance of critical air traffic control infrastructure, delays in upgrading to modern 21st-century air traffic control technology, and inadequate air traffic control staffing have resulted in a frail system nationwide,” Mr. Murphy wrote.

It was not clear when the delays at Newark Airport would clear up, and bad weather was likely to contribute to the headaches for travelers at Newark as well as at the other metro-area airports.

A Delta spokesman said that the airline had canceled three regional round-trip flights at Newark because of air traffic control constraints. Passengers on those flights were automatically rebooked on flights at LaGuardia and Kennedy Airports.

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But those airports were also affected by the weather. Inbound and outgoing flights at LaGuardia were experiencing delays of about an hour because of low clouds.

The clouds and rain may limit flights in and out of the region until midweek. Rain may increase in intensity on Monday, with some thunderstorms also possible. The chance of showers will linger into Wednesday.

Judson Jones and Niraj Chokshi contributed reporting.

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Two Men’s Fight to Protect the Geese at the Central Park Reservoir

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Two Men’s Fight to Protect the Geese at the Central Park Reservoir

Whether goslings live or die at the Central Park Reservoir could be up to two 70-something, nature-loving men who first crossed paths there this winter.

Edward Dorson, a wildlife photographer and regular visitor to the reservoir, learned in 2021 that federal workers were destroying the eggs of Canada geese there as part of a government safety program to decrease bird collisions with airplanes. He tried to stop it.

He reached out to animal rights organizations and wrote letters to various government agencies. He got nowhere.

Then in December, he met Larry Schnapf, a tough-talking environmental lawyer, who spotted Mr. Dorson admiring the birds and introduced himself. Mr. Dorson told him about the nest destruction. Mr. Schnapf, in his 40-year legal career, had mostly focused on redeveloping contaminated properties but had picked up the occasional pro bono passion project. “I told him I take on quixotic pursuits,” Mr. Schnapf said.

Now, they are teaming up to protect the eggs of a small population of Canada geese that nest around the reservoir, a popular attraction for joggers and bird watchers. The battle will undoubtedly be uphill: They are lobbying multiple government agencies during a fraught time in aviation where bird strikes are one of many concerns, on behalf of a bird often described as a nuisance because of its honking cries and the droppings it leaves on lawns, parks and golf courses.

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The men say they appreciate the importance of protecting planes. But they are seeking to exempt the Central Park Reservoir from the egg destruction program so that it can serve as a sanctuary for the nesting geese. They argue that Central Park is far enough from the area’s airports that the geese do not pose a major problem.

Mr. Schnapf said he plans to send a cease-and-desist letter to the Port Authority of New York and New Jersey, which oversees five major airports in the region, including Kennedy International Airport, Newark Liberty International Airport and LaGuardia Airport. The agency works with an arm of the U.S. Department of Agriculture on the safety program. “I think this is all unlawful,” he said. “These are protected animals.”

Port Authority officials did not comment on the advocacy plans of the two men. But they stressed that government efforts like those underway in Central Park were part of creating safer conditions for air travel.

“Managing wildlife risks — especially from resident Canada geese — near our airports is a life safety imperative and essential to maintaining safe operations,” said Laura Francoeur, the Port Authority’s chief wildlife biologist.

Although Canada geese are protected under the Migratory Bird Treaty Act, authorities have obtained a waiver to control the population. The birds, which can weigh as much as 19 pounds and have a wingspan up to 5.5 feet, according to the Cornell Lab of Ornithology, can get sucked into plane engines and bring an aircraft down.

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Between 2008 and 2023, there were 451 aviation accidents involving commercial aircraft in the United States, with a total of 17 caused by bird strikes, producing five injuries and no fatalities, according to the National Transportation Safety Board.

New York City tightened its grip on Canada geese in 2009, after a collision with a flock caused US Airways Flight 1549, piloted by Chesley B. Sullenberger III, to lose both its engines shortly after it took off from LaGuardia. The plane was forced into an emergency water landing in what is now commonly known as the “miracle on the Hudson.”

The event prompted the Port Authority to ask the Department of Agriculture for help. In 2010, federal wildlife workers took on the management of Canada geese populations within seven miles of the city’s major airports, including in city parks.

Mr. Schnapf calls the current rules an overreach, since Federal Aviation Administration guidelines call for wildlife management only within five miles of airports. A Port Authority spokeswoman said the agency honors all federal regulations, including addressing wildlife hazards within five miles of airports. But she added that the agency will often go beyond that radius when specific threats arise.

Data from the F.A.A. shows that Canada geese strikes at LaGuardia and Kennedy Airports have remained consistent over the last two decades, with between zero and four instances per year.

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Canada geese thrive in people-friendly landscapes, and their population has boomed throughout North America over the last four decades. Many geese have become so comfortable in parks and other green spaces, like the reservoir, that they have stopped migrating, becoming year-round residents.

There are about 228,000 resident Canada geese in New York State, up from 150,000 in 2002. The state’s Department of Environmental Conservation would like to see that number shrink to 85,000.

The two men fighting for the Central Park Reservoir’s resident geese were both born in the Bronx, are similar in age and diet (one is a vegetarian, the other a vegan). But the similarities more or less end there.

Mr. Dorson, 77, an accomplished underwater photographer and conservationist with a background in the arts, is a soft-spoken lover of hard-to-love animals — he helped start a shark sanctuary in Palau, in Micronesia. Mr. Schnapf, 72, is a fast-talking, fast-acting networker who is not afraid to make noise.

“I told Ed,” he said, “you’ve got to rattle the bureaucracy.”

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Mr. Dorson and Mr. Schnapf are hoping to meet with officials from the Port Authority, the Central Park Conservancy and the city’s Department of Environmental Protection, which oversees the reservoir, among other decision makers.

”All we’re trying to do is get them to talk to us, so we can come up with a plan so at least some of those eggs can be hatched,” Mr. Schnapf said.

Mr. Dorson admitted that, right now, “I don’t see too many people like me who are worried about the geese.”

“But maybe 10 years from now, when there are no geese here, then people might feel the loss,” he said. “I’d like to change that.”

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Outside Official Will Take Over Deadly Rikers Island Jail, Judge Orders

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Outside Official Will Take Over Deadly Rikers Island Jail, Judge Orders

A federal judge overseeing New York City’s jails took Rikers Island out of the city’s control on Tuesday, ordering that an outside official be appointed to make major decisions regarding the troubled and violent jail complex.

The judge, Laura Taylor Swain, said in a 77-page ruling that the official would report directly to her and would not be a city employee, turning aside Mayor Eric Adams’s efforts to maintain control of the lockups. The official, called a remediation manager, would work with the New York City correction commissioner, but be “empowered to take all actions necessary” to turn around the city’s jails, she wrote.

“While the necessary changes will take some time, the court expects to see continual progress toward these goals,” Judge Swain wrote.

The order comes nearly a decade after the city’s jails, which include the Rikers Island complex, fell under federal oversight in the settlement of a class-action lawsuit. The agreement focused on curbing the use of force and violence toward both detainees and correction officers. A court-appointed monitor issued regular reports on the persistent mayhem.

New York City has held onto its control of Rikers with white knuckles — struggling to show progress and reaching the brink of losing oversight of the jails as critics of the system have called for a receiver. Conditions have not improved, according to lawyers for the plaintiffs and the federal monitor.

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The city’s jail population has grown to more than 7,000 from a low of about 4,000 in 2020. And in the first three months of this year, five people died at Rikers or shortly after being released from city custody, equaling the number of detainees who died in all of 2024.

In a statement, lawyers from the Legal Aid Society and Emery Celli Brinckerhoff Abady Ward & Maazel, which represent detainees, said they commended the court’s “historic decision.”

“For years, the New York City Department of Correction has failed to follow federal court orders to enact meaningful reforms, allowing violence, disorder and systemic dysfunction to persist,” said Mary Lynne Werlwas and Debra Greenberger. “This appointment marks a critical turning point.”

The remediation manager will be a receiver in all but name. The official will be granted “broad powers” as plaintiffs had asked, Judge Swain wrote, but will also develop a plan for improvement in concert with the correction commissioner.

Such arrangements are the last resort for a troubled jail or prison. Since 1974, federal courts have put only nine jail systems in receivership, not counting Tuesday’s Rikers order.

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The ruling was another blow for Mr. Adams, who is fighting for his political life after the Trump administration dropped corruption charges against him so that he could assist with its deportation efforts. Many of his confidants have also faced investigations, he is on his fourth police commissioner and his approval ratings have hit historic lows.

Now, the mayor, a former police captain, has lost most control of an institution that employs about 5,000 people represented by the Correction Officers’ Benevolent Association, a union that has been a bastion of political support.

On Tuesday, even as prisoners rights organizations and some of Mr. Adams’s campaign opponents celebrated, the mayor disputed whether Judge Swain’s order constituted a receivership and painted it as a benefit.

“The problems at Rikers are decades in the making,” he said. “We finally got stability.”

In a statement, Benny Boscio, president of the correction officers’ union, said that Judge Swain’s order had preserved the right to representation and collective bargaining, and he made clear that the guards must be reckoned with.

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“The city’s jails cannot operate without us,” he said. “And no matter what the new management of our jails looks like, the path toward a safer jail system begins with supporting the essential men and women who help run the jails every day.”

New York City has spent more than $500,000 per inmate annually in recent years, according to city data, well beyond what other large cities have spent, and yet detainees still sometimes go without food or proper medical care.

A New York Times investigation in 2021 found that guards are often stationed in inefficient ways that fail to protect detainees. And although the jail system has consistently been the most well-staffed in the United States — there is roughly one uniformed officer for each inmate at Rikers, according to city data — an unlimited sick leave policy and other uses of leave have meant that there are too few guards present to keep inmates safe.

The class-action lawsuit that led to the takeover, known as Nunez v. City of New York, was settled in June 2015 and required that the jails be overseen by a court-appointed monitor who would issue regular reports on conditions there but would wield no direct power to effect change.

Through those reports, Judge Swain was given an extensive history of the cyclical nature of the jail system’s problems. Through the administration of two mayors and several correction commissioners, the jails continued to devolve, according to prisoners’ rights advocates and the monitor’s reports. In November, the judge found the city in contempt for failing to stem violence and excessive force at the facility, which is currently run by Correction Commissioner Lynelle Maginley-Liddie.

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Over the years, the city has argued that the Department of Correction has made progress, even as Judge Swain issued remedial orders and the monitor and prisoners’ advocates pointed to backsliding.

In 2023, Damian Williams, then Manhattan’s top prosecutor, joined calls for the appointment of an outside authority to take control of Rikers, saying that the city had been “unable or unwilling” to make reforms under two mayors and four correction commissioners.

On Tuesday, Jay Clayton, whom President Trump appointed last month as interim U.S. attorney, said Judge Swain’s decision was a “welcomed and much needed milestone.”

In a 65-page opinion last year, Judge Swain said that the city and the Department of Correction had violated the constitutional rights of prisoners and staff members by exposing them to danger, and had intentionally ignored her orders for years. Officials had fallen into an “unfortunate cycle” in which initiatives were abandoned and then restarted under new administrations, she wrote.

An inability to operate independently of politics is what has kept Rikers from turning around, said Elizabeth Glazer, the founder of Vital City and a former criminal justice adviser under Mayor Bill de Blasio.

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“Every new administration, there’s a reset,” she said. “Every new crisis, there’s a reset.”

Last year, Judge Swain ordered city leaders to meet with lawyers for prisoners to create a plan for an “outside person,” known as a receiver, who could run the system.

The parties met in recent months to try to reach an agreement, in deliberations overseen by the federal monitor, Steve J. Martin. He told the court that the parties and his team had been “actively engaged” in discussions.

In the end, the sides submitted dueling proposals.

The Legal Aid Society and a private law firm representing incarcerated people argued that the court should strip the city of control and install a receiver who would answer only to the court. The receiver should be given broad power to make changes, they proposed, including with regard to staffing and union contracts that govern it.

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The receiver, they said, could “review, investigate and take disciplinary or other corrective or remedial actions with respect to violations of D.O.C. policies, procedures and protocols” related to the court order.

In its plan, the city offered to give Ms. Maginley-Liddie dual roles by adding the title of “compliance director” to her responsibilities. The city proposed that she answer to the court on issues related to the consent decree, such as safety and staffing shortages, while answering to the mayor on everything else.

However, the city has had a “a multitude of opportunities” to improve its management of the jails and has “proven unable or unwilling to take advantage of those opportunities,” said Hernandez D. Stroud, a senior fellow at the Brennan Center for Justice at the New York University School of Law.

“Judge Swain was left no other choice,” he said.

Emma G. Fitzsimmons contributed reporting.

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‘A World-Wise Waitress Came to the Table and Scoped Out the Group’

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‘A World-Wise Waitress Came to the Table and Scoped Out the Group’

Dear Diary:

It was the early 2000s. I had been resisting my friends’ invitations to join them in a night of dancing at one of those only-in-New-York, late-night parties held in the kind of dark, crowded clubs that were tucked into quiet streets along the Hudson River at the time.

Intense, sweat-soaked group experiences like that didn’t appeal to me.

At some point, I gave in and spent six hours one night dancing as hard as I possibly could. It was magic. I had found my tribe.

As the early spring morning broke over Manhattan, seven of us left the club together, footsore, sweaty, exhilarated and exhausted, and then settled in for breakfast at a nearby diner.

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I felt as if I had been initiated, let into the heavy rites of a secret fraternity. I was now one of those guys.

A world-wise waitress came to the table and scoped out the group.

“Oh, puppy!” she said. “Puppy! What happened to you? Did you get off the porch and play with the big dogs?”

I nodded.

“Don’t say a word,” she said. “I know just what you need.”

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She took the other six orders and went to the kitchen. She returned a few minutes later, bringing me a mound of scrambled eggs, several strips of bacon, a toasted bagel and a big glass of cranberry juice.

It was best breakfast of my life.

— Gary Clinton


Dear Diary:

He slid the oval dish toward us, a perfectly clean column of cream waiting at the edge of the plate, an arrow made of ladyfingers and mascarpone pointed directly at our hearts.

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Befuddled, we looked at him, then at the bartender’s face, which evolved from confusion to adoration.

“Here,” said the stranger I had been shoulder to shoulder with as we ate an Italian supper on a Saturday night in Carroll Gardens. He gestured toward his plate of tiramisu (well, our plate of tiramisu). “You try it.”

Just a few minutes before, I had gestured toward the plate with my eyes while craving it under my breath to my friend.

The two of us had shared a regretful, longing glance: We should have gotten dessert. Now, we were being offered the last bite of someone else’s.

I was almost afraid to ask the bartender for a spoon. Was this kind of sharing allowed?

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Before I could think too hard, shiny silver spoons were resting on the counter, then caressed in our hands, then sinking into the custard with an Olympic diver’s grace, and then, satisfyingly, into our open mouths.

It turned out the owner’s father came into the place every morning and made the tiramisu by hand.

— Jordana Hope Bornstein


Dear Diary:

Marilyn, you’re dead, but I am alive
Standing on a subway grate
Your subway grate
On the southwest corner
Of 52nd and Lexington
There are no signs of any sort
No indication of commemoration
Drip, Drip, Drip, raindrops
Zoom, Zoom, Hustle & Bustle
New York’s in motion
While I stand soaked, remembering
The poems you used to write
I loved the one about the bridges
I’ve read it at gigs
It always gets a big response
Marilyn, you’re dead, but I’m alive
Issuing a reminder
So you can remember
You are not going alone

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— Danny Klecko


Dear Diary:

It was spring 1975. I was 23 and had been in New York for less than six months. I was working as a secretary at Artkraft Strauss, and “The Sunshine Boys” was filming around the corner.

During one lunch hour, Walter Matthau appeared in a shabby overcoat. Gathering all of my courage, I asked him for an autograph.

Almost smiling, he asked my name.

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I panicked. Should I ask for two autographs? Would that be too much? I decided not to risk it.

“Oh, it’s not for me,” I said. “It’s for my mother, Ruth.”

Giving his best scowl, he scribbled a line and stomped off.

My mother still had that autograph when she died 13 years ago. I have it now.

— Amanda Sherwin

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Dear Diary:

My husband and I were in New York to see “Good Night and Good Luck,” and I had gotten done up for the occasion: dress, hair, makeup, jewelry, a stunning but impractical white coat and an infrequently worn pair of kitten heels.

As we walked to the theater, the promise of spring was in the air, and I was feeling upbeat. I was gliding along. The next thing I knew, I was tumbling in slow motion onto the dirty pavement at Broadway and 44th Street.

My coat and my ego were a bit tarnished as my husband rushed to help me up. To my surprise, two young men also stopped to help.

As I turned to thank them, one of them smiled.

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“Hon,” he said, “it was totally worth it! Those shoes are fabulous.”

— Suzanne Schneck

Read all recent entries and our submissions guidelines. Reach us via email diary@nytimes.com or follow @NYTMetro on Twitter.

Illustrations by Agnes Lee

Do you have a tale of a memorable experience that involved a New York City restaurant? Please submit it below or share it in the comments. While you’re there, join the conversation.

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