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CT travelers upset over being stuck in PA airport with ‘no answers’ from airline

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CT travelers upset over being stuck in PA airport with ‘no answers’ from airline


Passengers on an American Airlines flight from Philadelphia to Hartford are frustrated after they said they were stranded in the airport overnight, many for nearly 24 hours, with no answers from the airline.

Flight 3195 to Bradley International Airport was supposed to take off Saturday night, but never did.

“We got on the plane for about 45 minutes, and they told us that there were mechanical issues, and we probably would not be getting out of there tonight, to make other accommodations,” Nichole Delgreco of Meriden, said.

Delgreco, her parents and teenaged daughter were heading home from a family vacation to Jamaica. Their layover was in Philadelphia, and they hoped to be home Saturday night.

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Instead, they said they slept on the floor of the airport.

“If you looked in the airport, there were people scattered everywhere,” Delgreco said. “They said come back at 8 a.m., and you can be on the next flight. There was no next flight.”

Delgreco said she never got ahold of anyone from American Airlines, and no one contacted her. The family waited in the airport Sunday, but the flight continued to be delayed.

“They told us nothing at all. What they kept doing is just delaying the flight. The time would come where we were supposed to depart, and it would just get moved to another time. It probably happened six or seven times. Not one worker came over to accommodate us at all,” Delgreco said. “No water, not even a sorry.”

To make matters worse, their medications were inaccessible on the plane.

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“Me and my father both have heart conditions, and they both have diabetes. Their medications were on the carry-on bag that they were told to put on the plane,” she said. “[We] were unable to take their medication for over 24 hours.”

Keith Reynolds, of Old Saybrook, was in the same boat.

“I have agent orange [and] Parkinson’s, and a number of other issues from Vietnam,” he said. “By Sunday, I’m beginning to get nervous that I won’t be home to get my meds.”

He said he first heard from the airline on Sunday afternoon.

“One o’clock Sunday,” he recalled, “that was the first time that [an] American Airlines employee actually said, ‘Well, let me see if there’s any other way to get you home.’ Not one suggested anything or tried to rebook me or tried to do anything to help me.”

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Reynolds was booked on a flight to Providence and a friend picked him up.

The Delgrecos spent over $300 on a rental car and drove the four hours from Pennsylvania.

They’re frustrated by the ordeal, and hope the airline will make it right.

NBC Connecticut asked American Airlines for comment but have not heard back.

“I never expected a company as big as American Airlines to fall so flat on its face for so many people,” Reynolds said. “All 130-ish of us got off that plane at 12:30 at night to a closed airport, and not one person was there off that gate to guide us as to where to go next, what to do…nothing. That never changed the whole time I was there.”

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“They need to be held accountable for what they did,” Delgreco said. “It was unacceptable.”



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State opens investigation into former New Haven police chief amid stolen money allegations

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State opens investigation into former New Haven police chief amid stolen money allegations


Connecticut State Police and the Chief State’s Attorney have opened an investigation into former New Haven Police Chief Karl Jacobsen and allegations that he misused public funds.

The City of New Haven reported the allegations to State’s Attorney John Doyle on Monday.

New Haven Mayor Justin Elicker said Monday Jacobson admitted to stealing money from a fund used by the New Haven Police Department to pay for an support its confidential informant program.

Several officers flagged irregularities in the account and notified the three assistant chiefs in the department, according to Elicker. It was then that the assistant chiefs confronted Jacobson on Monday morning.

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Elicker said after being confronted, Jacobson admitted to taking the funds. The assistant chiefs then notified Chief Administrative Officer Justin McCarthy, who then notified Elicker.

Jacobson was called in for a meeting with Elicker, where he was to be placed on administrative leave. Elicker said that before the meeting, Jacobson handed in his paperwork to retire, effective immediately.

The mayor was unable to share additional details on how much money was reportedly taken or for how long due to the ongoing investigation.

Assistant Chief David Zannelli has been appointed as the acting police chief.

State police will conduct the investigation and Chief State’s Attorney Patrick Griffin has appointed New Britain Judicial District State’s Attorney Christian Watson to oversee the investigation to avoid any potential conflicts of interest.

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Made in Connecticut: Rochambeau Memorial Monument

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Made in Connecticut: Rochambeau Memorial Monument


This year, the U.S. celebrates the 250th anniversary of the signing of the Declaration of Independence. The French were instrumental in our fight for freedom, and their march through Connecticut is being memorialized in a new sculpture. News 12 met with the artist in this week’s Made in Connecticut.



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Hibachi Grill Supreme Buffet In South Plainfield Offers Endless Delicious Options

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Hibachi Grill Supreme Buffet In South Plainfield Offers Endless Delicious Options


The Greater Danbury area isn’t exactly known as a buffet hotspot, but if you’re willing to venture beyond your zip code, the state delivers some awe-inspiring all-you-can-eat experiences. A recent “Only In Your State” feature crowned one buffet as the best in Connecticut — and that raised a very local question: Do any buffets near Danbury compare?

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The Top 5 Buffets in Connecticut

Topping the statewide list is the Pacific Buffet & Grill in Wallingford, celebrated by Only In Your State as Connecticut’s best. This place is the gold standard, known for its huge seafood selection, sushi bar, hibachi grill, and sheer variety. Crab legs, shrimp, steak, noodles — it’s all here, and it’s why people happily drive across the state for it.

Other standout buffets earning consistent praise include Osaka Hibachi Buffet in Stratford, loved for its cleanliness and sushi options, and Hibachi Grill & Supreme Buffet in South Plainfield, which boasts hundreds of rotating items and a popular cook-to-order hibachi station. Rounding out the top five are Imperial China Buffet in Watertown a dependable classic, and Royal Buffet Sushi and Grill in New Milford, which is especially important for Greater Danbury diners.

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So… What About Buffets Near Danbury?

Here’s the honest truth: Danbury doesn’t have a Pacific-level buffet. But there are a couple of respectable local options. Grand Century Buffet at 1 Padanaram Road remains the city’s most familiar buffet, offering a wide selection at reasonable prices. It’s not flashy, but it gets the job done.

Meanwhile, Agogo Asian & Sushi Buffet, 15-19 Backus Ave., has earned strong reviews for quality — especially sushi — even if the buffet itself is smaller than the state’s heavy hitters.


The Bottom Line

If you’re chasing Connecticut’s best buffet, it’s worth the drive. But if you’re staying local, New Milford and Danbury still offer solid options that satisfy the all-you-can-eat craving without a road trip.

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