Boston, MA
How Boston Scientific's digital and IT boss upgraded her team from order takers to strategic thinkers
When Jodi Eddy joined General Electric shortly after earning a degree in computer science from Southern Connecticut State University, she expected that her entire career would unfold at the conglomerate.
Throughout Eddy’s 18-year run at GE, she rotated through nearly every job in IT one could have, ranging from engineering to cybersecurity. And GE saw great potential in her too. Only six months after joining the company, Eddy was approached to join a management leadership program, setting her on the path that would eventually see her become commercial chief information officer of two different GE business units.
But when Eddy was recruited to join medical-device maker Boston Scientific in 2013, she “had a vision that we could transform the IT organization,” says Eddy, who became CIO in 2015 and since 2020, has served as SVP and chief information and digital officer.
When Eddy joined the Massachusetts-based medical-technology company, it was worth about $17 billion and while digital investments were a core focus, the folks in IT were there primarily as order takers. Eddy quickly overhauled IT, completing multiple rounds of restructuring and empowering the team to show that technology should be more critically deployed to address a complex healthcare system.
Eddy says there is now a digital leader who sits on the executive management board of every division, every region, and every business function, so they can work together to deploy tech, rather than being told, “I want this software package. Go implement it for me.”
Today, Boston Scientific is valued at around $110 billion and “treats” over 75 patients globally every minute through its assortment of medical devices such ad pacemakers, catheters, stents, and pain management products. Digital teams have had greater oversight in the development of key projects including an Amazon-ish e-commerce site that’s currently being rolled out. While larger hospital systems are fairly easy for Boston Scientific to sell to, smaller lab offices often lack a fully dedicated IT team. A direct sales channel helps Boston Scientific book more sales.
“We’re listening to the strategies of the company and we are thinking of ways that technology can help solve our strategic priorities,” says Eddy.
Along with nearly all her peers, Eddy is keeping a very close eye on generative AI, though she thinks that “it is evolving slower than initially expected.” Eddy cites a recent survey by consulting firm McKinsey that found only 15% of companies see the technology having a meaningful impact on their bottom line. “But there’s such a huge inflow of money that we know the transformation will continue,” she adds.
With an aging population, staffing shortages, and “too much data,” according to Eddy, practitioners are overwhelmed. Generative AI can help consolidate and summarize large medical data sets to make them more productive and spend more time treating patients. AI models are also being used to detect abnormalities like tumors.
Boston Scientific is also bullish about the use of AI to scan and detect cyber incidents and for marketing use cases, helping create assets in mere hours rather than weeks.
But while Boston Scientific experiments with generative AI pilots within the organization, it isn’t putting the technology in patient-facing applications. And every decision that does receive input from AI today won’t rely on machines for the final say.
“We’re very cautious,” says Eddy. The rule of thumb, she adds, is that AI “never replaces the human. It supports the decision.”
John Kell
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NEWS PACKETS
The bill may soon come for CrowdStrike. Less than two weeks after a CrowdStrike outage took down millions of Microsoft systems and set off the world’s largest IT failure, projected financial losses to Fortune 500 companies may exceed $5 billion. Delta Air Lines, in particular, was stung badly by the outage and has reportedly hired a prominent attorney to seek damages from CrowdStrike and Microsoft. The outages cost Delta an estimated $350 million to $500 million, CNBC has reported.
Morgan Stanley opts for “build” over “buy” for generative AI. Financial firms have long opted to build their own customized tech systems rather than buy off the shelf, partly due to the highly regulated nature of the industry. The trend may be continuing with generative AI, as Morgan Stanley launches a new in-house tool using OpenAI’s GPT model that summarizes video meetings and generates drafts of follow-up emails based on them, the Wall Street Journal reports. The firm has been working with OpenAI since the companies signed a strategic partnership late in 2022. It is a similar strategy to what’s recently been deployed by BNP Paribas and TD Bank.
Apply to delay rollout of AI features. While Apple previewed a new suite of AI features to software developers this week, Bloomberg is reporting that the rollout this fall will arrive later than expected, missing the initial September launch of the tech giant’s iPhone and iPad software overhauls. Stakes are high for Apple to get AI right, as it is seen as a laggard to rivals like Microsoft. Meanwhile, in Washington, Apple signed on to the Biden administration’s voluntary AI guidelines, joining 15 other major tech companies including Amazon, Google, Meta, and Microsoft in committing to responsible AI development and testing.
ADOPTION CURVE
The ROI from AI. An inaugural survey by cloud-based software seller ServiceNow and Oxford Economics found that nearly four out of five respondents have increased their AI investments since 2023, with an average increase of 8.7%. But is that spending paying off? Yes and no, according to ServiceNow’s AI Maturity Index, which surveyed 4,470 executives globally at organizations where AI capabilities are in use.
Two-thirds of respondents say they are achieving positive returns on investment but only 23% say the gains are significant (15% or more). One in four say they are breaking even and 7% are losing money. The “Pacesetters” are further along and tend to be in tech, manufacturing, and banking; all more likely to score a 50 or higher out of 100 based on five pillars including AI strategy, governance, and workflow integration. “Others” are more often to be laggards and to operate in the nonprofit, telecom, and the public sectors.
JOBS RADAR
Hiring:
– Kayak, part of Booking Holdings, is seeking a chief technology officer based in Boston. Posted salary range: $275K-$350K/year.
– Citigroup is seeking a global head of wealth technology based in New York City. Posted salary range: $250K-$500K/year.
– U.S. Small Business Administration is seeking a deputy chief information officer based in Washington. Posted salary range: $147.6K-$221.9K/year.
Hired:
– Nike named Cheryan Jacob, a former Salesforce executive, to the sportswear giant’s CIO role, according to an internal memo reviewed by Bloomberg. Under Nike CEO John Donahoe, the company’s global technology division has undergone a few changes, including the exit of Chief Digital Information Officer Ratnakar Lavu last year and the appointment of former Amazon executive Muge Erdirik Dogan to the CTO role in November.
– ING appointed Daniele Tonella as CTO to succeed Marnix van Stiphout, who had held the role on an interim basis since November, in addition to his roles as chief operations and chief transformation officer. Tonella, who will ascend to the role effective August 5, has over 20 years of technology leadership experience in the financial industry including at UniCredit, AXA Group, and Swiss Life.
– Lenovo appointed Dr. Tolga Kurtoglu as CTO, succeeding Dr. Yong Rui to further accelerate the PC maker’s technology vision and AI strategy. Kurtoglu has held various leadership roles, including as CTO of HP and CEO of Xerox Palo Alto Research Center. Rui, meanwhile, will become president of the newly formed emerging technology group.
– Fanatics has hired Parag Agrawal to the newly created CIO role, leading internal digital systems and to create a dedicated IT infrastructure for the sports apparel company’s corporate entity. Agrawal previously spent 9 years at Chobani, where he most recently served as CIO.
– Attentive announced the appointment of Antonio Silveira as CTO to lead the technology development of the email marketing company’s products. Most recently, Silveira served as CTO at Nextdoor and also previously worked at GoDaddy and Yahoo.
– UserTesting named David P. Smith as CTO where he will lead the engineering team and scale technology infrastructure. Current CTO Kaj van de Loo will transition to the newly created role of chief innovation officer at the software company.
– Slope appointed Jim Munz to the role of chief product and technology officer, joining the clinical trial software company after most recently serving as CTO at Veeva.
Boston, MA
Boston police officials dominate the list of highest-paid city workers in 2025 – The Boston Globe
That was more than what every other city department spent on overtime combined, though it was a slight drop from the $103 million the police department spent on overtime in 2024.
High overtime spending inside the police department has long been controversial and a source of frustration for police-reform advocates. Last year’s nine-figure total comes as Mayor Michelle Wu warns of a challenging budget season to come for the city, which is grappling with inflation and the possibility of more federal funding cuts.
In a December letter, Wu told the city council that she instructed city department heads to find ways to cut 2 percent of their budgets in the next fiscal year. She also imposed a delay on new hires. Boston Public Schools Superintendent Mary Skipper has also proposed cutting somewhere between 300 and 400 positions next fiscal year due to budget constraints.
Overall, the city spent about $2.5 billion on employee salaries in 2025, up around 1.5 percent from $2.4 billion in 2024. The city employs roughly 21,000 workers, according to a public dashboard.
In a statement, Emma Pettit, a spokesperson for Wu’s office, attributed the payroll increase to raises, and in some cases, employees receiving retroactive pay, that were part of contracts the city negotiated with its various labor unions.
“We’re grateful to our city employees for their hard work to hold Boston to the highest standard for delivering city services,” Pettit said.
When Wu won her first mayoral race in November 2021, all of the city’s 44 union contracts had expired. Since then, Wu’s office has negotiated new agreements with all of them, and last year, agreed to a one-year contract extension with the Boston Police Patrolmen’s Association, the city’s largest police union.
But as the city heads back to the bargaining table to negotiate extensions or new contracts with others, city leaders should keep cost at the forefront of those conversations, said Steve Poftak, president of the Boston Municipal Research Bureau, a business-backed budget watchdog group.
“As budgets tighten, I’m hopeful that it increases the scrutiny on these collective bargaining agreements,” Poftak said.
The top earner on the city’s payroll last year was Boston Police Captain Timothy Connolly. In addition to his $194,000 base salary, Connolly took home nearly $230,000 in overtime, about $26,000 in undefined “other pay,” and roughly $49,000 as part of a higher-education bonus, for a total of $498,145 in compensation.
Skipper, as BPS superintendent, was the 55th-highest earner among city workers, coming behind 54 members of the police department. She made a total of $378,000 in 2025.
Nearly 300 city employees made more than $300,000 last year. In contrast, Wu made $207,000, though her salary increased to $250,000 this year. More than 1,700 city employees made more than the mayor in 2025.
Larry Calderone, president of the Boston Police Patrolmen’s Association, argued that the high overtime costs in the police department are, in part, a result of understaffing.
The department is short roughly 400 rank-and-file police officers, Calderone said, meaning the department has to pay its staff to work overtime and fill vacant shifts. The average salary for an officer in the BPPA is roughly $195,000, Calderone said.
With several large events approaching, including a Boston-based fan fest around this summer’s World Cup matches and the return of a fleet of tall ships to Boston Harbor, Calderone said most of the members of his union are likely to be working the maximum allowable 90 hours a week.
“We just don’t have the bodies on the street,” he said.
The Boston Police Department and the Boston Police Superior Officers Federation — the union that represents the department’s sergeants, captains, and lieutenants — did not immediately return requests for comment Monday.
Jamarhl Crawford, an activist and former member of the Boston Police Reform Task Force, said while high spending on overtime is not new for the police department, it’s a pressing problem the city should tackle.
The police and fire departments are “essential components of the city and society in general … [and] folks should be getting a fair wage. But it also has to be within fiscal responsibility,” Crawford said.
“In another 10 years,” he continued, “with pensions and everything else, this type of thing can bankrupt the city.”
Niki Griswold can be reached at niki.griswold@globe.com. Follow her @nikigriswold. Yoohyun Jung can be reached at y.jung@globe.com.
Boston, MA
Red Sox rotation contender strikes out four in dominant outing
FORT MYERS, Fla. — Johan Oviedo’s first outing of the spring last week didn’t go great, as the right-hander walked three over 1 2/3 innings in a performance manager Alex Cora described as “erratic.”
His second outing on Monday went much better.
Oviedo was dominant in Monday’s 7-6 win over the Toronto Blue Jays in Dunedin, striking out four over three scoreless innings while holding Toronto to two hits and no walks. He was also highly efficient, throwing 25 of his 31 pitches for strikes while drawing five whiffs.
After allowing a leadoff single to George Springer out of the gate, Oviedo got a strikeout and a double play to quickly get out of the first. He followed that by pitching around a harmless one-out single in the second before sending the Blue Jays down 1-2-3 to finish his outing in the third.
Viewed as the likely top candidate to earn Boston’s No. 5 rotation spot heading into camp, Oviedo clearly helped out his cause with the brilliant showing. He will be in line to make his next start on Saturday.
Gonzales smokes one
Justin Gonzales, a hulking 6-foot-7 outfielder and Boston’s No. 6 prospect according to MLB Pipeline’s latest rankings, made the trip up to Dunedin with the big league club and showed off his power in breathtaking fashion.
In the top of the ninth inning the 19-year-old scorched a single that was measured at 117.3 mph off the bat. According to MLB researcher Sarah Langs’ Daily Statcast leaders, that is the second hardest exit velocity recorded by any player so far this spring. The only ball hit harder was Kansas City Royals’ slugger Jac Caglianone’s 120.2 mph double on Feb. 26.
Franklin Arias, a 20-year-old infielder and Boston’s consensus No. 2 prospect, also made the trip and got the start at shortstop. He went 0 for 3 with two strikeouts at the plate but helped turn a double play to end the bottom of the first.
Big day for Gasper
Monday’s lineup consisted largely of players who are likely to start the season in the minor leagues, but even with that being the case, Mickey Gasper made a strong impression.
The Red Sox catcher and utility player led the offense by going 2 for 3 with a home run and three RBI. Gasper had an RBI single in the top of the third and followed that by crushing a two-run home run with two outs in the top of the fifth.
Nathan Hickey (1 for 2) also had a two-run home run to put the Red Sox ahead for good in the top of the eighth, Allan Castro (2 for 3, stolen base) hit a game-tying solo shot in the sixth, Max Ferguson (1 for 2, walk) had an RBI double and Braiden Ward went 2 for 3 with a stolen base.
Watson struggles
Ryan Watson, a Rule 5 pick looking to make the Red Sox roster as a rookie, had a tough outing on Monday. The right-hander allowed four runs over 2/3 of an inning on one hit, two walks and a hit by pitch.
Watson led off the inning with a lineout before allowing a single, hit by pitch and a walk to load the bases. He then drew a run-scoring groundout before walking another batter to reload the bases. At that point manager Alex Cora lifted the rookie and all three inherited runners came around to score when minor leaguer Patrick Halligan allowed a grand slam to Blue Jays third baseman Addison Barger.
Coming up next
The Red Sox will host Team Puerto Rico in an exhibition at JetBlue Park on Tuesday night ahead of the World Baseball Classic. Left-hander Jake Bennett will get the start for the Red Sox, and Zack Kelly, Tyler Uberstine, Tyler Samaniego and Vinny Nittoli are all scheduled to pitch for Boston too. First pitch is scheduled for 6:05 p.m. and the game will be broadcast on NESN+, NESN 360 and WEEI 93.7 FM.
Boston, MA
Monster effort from Neemias Queta helps pave the way for Celtics in win over 76ers – The Boston Globe
Queta has been a revelation for the Celtics this season and helped them improbably surge into second place in the Eastern Conference. But it is unlikely he or his team envisioned nights like Sunday, when he crafted the best game of his career to propel Boston to a 114-98 win over the 76ers at TD Garden, its 11th in 13 games.
The 26-year-old center finished with 27 points and 17 rebounds and received ‘MVP’ chants several times in the fourth quarter.
“I thought he’s had great ownership and responsibility to what it calls for to be a starting center for the Celtics, and he’s got to continue to get better,” Mazzulla said. “He works at it. He cares. So, it’s a credit to him.”
The Celtics, who entered the night averaging 17.1 second-chance points per game, poured in 30 Sunday, with Queta leading the charge. With 76ers center Andre Drummond often playing up and trying to congest the lanes for Boston’s talented ballhandlers, Queta forcefully and quickly found space around the rim.
“We just gave him the ball and trusted him to make the right decision every time, and he was able to get it going,” forward Jaylen Brown said. “He had some nice up-and-unders in the seam and stuff like that that helped propel us to a win.”
Brown added 27 points, 8 rebounds, and 8 assists for Boston.
Tyrese Maxey had 33 points to lead the 76ers, but they did not come easily. The All-Star guard played 43 minutes and made just 12 of 34 shots. Philadelphia was without star center Joel Embiid (oblique).
“He didn’t have a ton of layups, didn’t have a ton of free throws,” Mazzulla said of Maxey. “I thought he obviously missed some good shots, but when you have the ball as much as he did, I thought we did a really good job just being disciplined, defending without fouling, keeping him out of transition.”
The Celtics improved to 40-20, with just 22 games remaining in the regular season. After the game, there was a visible reminder of what could be on the way.
Star forward Jayson Tatum, who could be nearing a return from last May’s Achilles injury, sat at his locker and laughed and joked with team staffers. He also posted the latest clip from the NBC docuseries about his comeback on his social media accounts.
For now, of course, the Celtics continue to plow forward without him. On Sunday, Boston quickly wiped away an early 10-point deficit behind Queta. He registered five offensive rebounds in the opening period, and flashed an unusual amount of offensive creativity during his dominant second quarter.
During one stretch, he danced through the lane for a basket, converted a putback, then dazzled the crowd by trailing a fast break, taking a pass from Brown, and converting an acrobatic scoop shot that gave Boston a 40-35 lead.
“We don’t want him to get too carried away with some of those,” Brown said, smiling. “But he was converting them tonight and it looked good.”
Queta reminded everyone that much of his value comes from his defensive work when he swatted a Kelly Oubre Jr. shot out of bounds, and he received a rare standing ovation when he checked out moments later.
Finally, after a well-executed two-for-one opportunity, Brown found Baylor Scheierman, who played with a splint on his broken left thumb, in the right corner; he hit a buzzer-beating 3-pointer that gave Boston a 62-50 lead at the break. Scheierman gave a high thumbs-up with his bandaged digit.
The Celtics led by 16 early in the third quarter, but the 76ers continued to push back. Three-pointers in the final minute by Quentin Grimes and Maxey made it 89-83 at the start of the fourth.
The 76ers trailed by 6 with four minutes left in the fourth quarter but missed their next five shots, any one of which could have put real pressure on Boston.
With 2:56 left, Queta converted a layup as he was fouled, stretching the lead back to 105-97. He received ‘MVP’ chants for the second time in the quarter when he went to the foul line. Then, with 1:56 left, he put an exclamation point on his memorable night by grabbing yet another offensive rebound and throwing down a two-handed dunk that made it 109-98.
“I thought Neemi matched and exceeded the [76ers] physicality,” Mazzulla said.
Adam Himmelsbach can be reached at adam.himmelsbach@globe.com. Follow him @adamhimmelsbach.
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