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The FAA gives Boeing 90 days to fix quality control issues. Critics say they run deep

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The FAA gives Boeing 90 days to fix quality control issues. Critics say they run deep

Workers and an unpainted Boeing 737 Max aircraft are pictured as the company’s factory teams held a “Quality Stand Down” for the 737 program at Boeing’s factory in Renton, Wash. on January 25, 2024.

Jason Redmond/AFP via Getty Images


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Jason Redmond/AFP via Getty Images


Workers and an unpainted Boeing 737 Max aircraft are pictured as the company’s factory teams held a “Quality Stand Down” for the 737 program at Boeing’s factory in Renton, Wash. on January 25, 2024.

Jason Redmond/AFP via Getty Images

WASHINGTON — When Captain Dennis Tajer gets ready to fly a Boeing 737 Max jet, he brings along something he doesn’t need on any other plane: Post-it notes and a marker.

That’s how Tajer reminds himself to turn off the engine anti-icing system. If he forgets, and leaves the anti-icing system running for more than five minutes during dry conditions, the consequences could be catastrophic.

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“The engine could fail and come apart,” says Tajer, a veteran pilot for American Airlines, and a spokesman for the union that represents its pilots. “That’s pretty ominous.”

To be clear, Tajer insists he can fly the plane safely despite the design flaw in the anti-icing system. He does it all the time.

But he’s lost patience with Boeing.

“Right now, we don’t trust them,” Tajer says. “And it’s led us to ask, what else you got? Because every time something pops up, we learn that it has tangled roots deep down into the dysfunction of Boeing.”

American Airlines pilot Dennis Tajer uses a sticky note to remind himself to turn off the engine anti-ice system on Boeing 737 Max jets.

Courtesy of Dennis Tajer

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Courtesy of Dennis Tajer


American Airlines pilot Dennis Tajer uses a sticky note to remind himself to turn off the engine anti-ice system on Boeing 737 Max jets.

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Courtesy of Dennis Tajer

Federal regulators may be running out of patience as well. The Federal Aviation Administration announced Wednesday that Boeing has 90 days to come up with a plan to fix its quality control issues.

“Boeing must commit to real and profound improvements,” FAA administrator Mike Whitaker said in a statement. “Making foundational change will require a sustained effort from Boeing’s leadership, and we are going to hold them accountable every step of the way.”

The announcement comes a day after Whitaker met with Boeing CEO Dave Calhoun and other top company officials.

“We have a clear picture of what needs to be done,” Calhoun said in a statement, and promised to meet the FAA’s deadline. “Transparency prevailed in all of these discussions. Boeing will develop the comprehensive action plan with measurable criteria that demonstrates the profound change that Administrator Whitaker and the FAA demand.”

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More than just ‘a story about missing bolts’

Since Alaska Airlines flight 1282, a lot of attention has been focused on the door plug that blew off the jet in midair. Investigators at the National Transportation Safety Board say four key bolts that were supposed to hold the door plug in place were missing when the plane left Boeing’s factory.

But the company’s critics say the problems with the 737 Max go much deeper than that.

“It’s not a story about missing bolts,” says Ed Pierson, a former senior manager at the Boeing factory in Renton, Wash. where it builds the 737 Max jets. Pierson tried to get the company’s management to halt production back in 2018 — before two crashes of the 737 Max 8 that killed 346 people — because of what Pierson saw as problems in every stage of the plane’s development.

“From the beginning to the end, it’s been rushed,” Pierson said, including the plane’s design, certification and production. “When you’re putting people under that kind of pressure, they make mistakes.”

Pierson is not at Boeing anymore. He now directs a watchdog group called the Foundation for Aviation Safety. But Pierson says he’s still hearing about some of the same problems at Boeing’s factories. And he still won’t fly on a 737 Max jet.

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“We’re saying these planes need to be grounded because we’re seeing all kinds of aircraft system malfunctions,” he said. “New airplanes should not be having problems like this.”

Boeing pledges to slow down

Pierson is also concerned about the design flaw in the Max’s engine anti-icing system that pushed pilot Dennis Tajer to use Post-it notes.

According to the FAA, Boeing discovered that problem after the Max 8 and 9 were already flying. Last year, Boeing asked regulators for a two-year safety exemption in an effort to speed up certification of two new models — the Max 7 and Max 10 — even though they have the same design flaw.

But Boeing eventually withdrew that request after the Alaska Airlines incident, and CEO Dave Calhoun said it would focus on developing an engineering fix instead.

“We will go slow to go fast,” Calhoun said on Boeing’s earnings call in January. “And we will encourage and reward employees for speaking up to slow things down if that’s what’s needed.”

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Federal regulators take a harder line

The FAA has already forced Boeing to slow down, capping production of the 737 Max at 38 jets per month. Now regulators have given Boeing a deadline to come up with a plan to improve quality control.

That plan must incorporate the findings of the FAA’s ongoing audit of Boeing’s assembly lines and suppliers, the agency said, as well as the recent findings of a panel of outside experts.

The panel’s report, published Monday, found “a disconnect” with respect to safety between Boeing’s management and the rest of the organization, and said that employees may be reluctant to raise concerns because they fear retaliation.

Some of Boeing’s critics are glad to see the FAA take a harder line with the plane-maker.

“They can’t even put bolts in,” said Michael Stumo, the father of Samya Stumo, who died in a Max crash in 2019. Stumo has heard promises about quality and safety from Boeing’s leaders before, and he doesn’t trust them.

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“It sounds like they’re changing just enough to remain the same,” Stumo said.

Nearly five years after his daughter was killed, Stumo says he is willing to fly. But not on a Boeing Max jet.

“I would advise people to avoid it,” he said. “Go ahead and fly, but avoid the Max.”

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Amazon accused of listing products from independent shops without permission

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Amazon accused of listing products from independent shops without permission

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Amazon has been accused of listing products from independent retailers without their consent, even as the ecommerce giant sues start-up Perplexity over its AI software shopping without permission.

The $2.5tn online retailer has listed some independent shops’ full inventory on its platform without seeking permission, four business owners told the Financial Times, enabling customers to shop through Amazon rather than buy directly.

Two independent retailers told the FT that they had also received orders for products that were either out of stock or were mispriced and mislabelled by Amazon leading to customer complaints.

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“Nobody opted into this,” said Angie Chua, owner of Bobo Design Studio, a stationery store based in Los Angeles.

Tech companies are experimenting with artificial intelligence “agents” that can perform tasks like shopping autonomously based on user instructions.

Amazon has blocked agents from Anthropic, Google, OpenAI and a host of other AI start-ups from its website.

It filed a lawsuit in November against Perplexity, whose Comet browser was making purchases on Amazon on behalf of users, alleging that the company’s actions risked undermining user privacy and violated its terms of service.

In its complaint, Amazon said Perplexity had taken steps “without prior notice to Amazon and without authorisation” and that it degraded a customer shopping experience it had invested in over several decades.

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Perplexity in a statement at the time said that the lawsuit was a “bully tactic” aimed at scaring “disruptive companies like Perplexity” from improving customers’ experience.

The recent complaints against Amazon relate to its “Buy for Me” function, launched last April, which lets some customers purchase items that are not listed with Amazon but on other retailers’ sites.

Retailers said Amazon did not seek their permission before sending them orders that were placed on the ecommerce site. They do not receive the user’s email address or other information that might be helpful for generating future sales, several sellers told the FT.

“We consciously avoid Amazon because our business is rooted in community and building a relationship with customers,” Chua said. “I don’t know who these customers are.”

Several of the independent retailers said Amazon’s move had led to poor experiences for customers, or hurt their business.

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Sarah Hitchcock Burzio, the owner of Hitchcock Paper Co. in Virginia, said that Amazon had mislabelled items leading to a surge in orders as customers believed they were receiving more expensive versions of a product at a much lower price.

“There were no guardrails set up so when there were issues there was nobody I could go to,” she said.

Product returns and complaints for the “Buy for Me” function are handled by sellers rather than Amazon, even when errors are produced by the Seattle-based group.

Amazon enables sellers to opt out of the service by contacting the company on a specific email address.

Amazon said: “Shop Direct and Buy for Me are programmes we’re testing that help customers discover brands and products not currently sold in Amazon’s store, while helping businesses reach new customers and drive incremental sales.

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“We have received positive feedback on these programmes. Businesses can opt out at any time.”

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Trump says Venezuela will turn over 30 million to 50 million barrels of oil to US | CNN Business

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Trump says Venezuela will turn over 30 million to 50 million barrels of oil to US | CNN Business

President Donald Trump said Tuesday night that Venezuela will turn over 30 million to 50 million barrels of oil to the United States, to be sold at market value and with the proceeds controlled by the US.

Interim authorities in Venezuela will turn over “sanctioned oil” Trump said on Truth Social.

The US will use the proceeds “to benefit the people of Venezuela and the United States!” he wrote.

Energy Secretary Chris Wright has been directed to “execute this plan, immediately,” and the barrels “will be taken by storage ships, and brought directly to unloading docks in the United States.”

CNN has reached out to the White House for more information.

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A senior administration official, speaking under condition of anonymity, told CNN that the oil has already been produced and put in barrels. The majority of it is currently on boats and will now go to US facilities in the Gulf to be refined.

Although 30 to 50 million barrels of oil sounds like a lot, the United States consumed just over 20 million barrels of oil per day over the past month.

That amount may lower oil prices a bit, but it probably won’t lower Americans’ gas prices that much: Former President Joe Biden released about four to six times as much — 180 million barrels of oil — from the US Strategic Petroleum Reserve in 2022, which lowered gas prices by only between 13 cents and 31 cents a gallon over the course of four months, according to a Treasury Department analysis.

US oil fell about $1 a barrel, or just under 2%, to $56, immediately after Trump made his announcement on Truth Social.

Selling up to 50 million barrels could raise quite a bit of revenue: Venezuelan oil is currently trading at $55 per barrel, so if the United States can find buyers willing to pay market price, it could raise between $1.65 billion and $2.75 billion from the sale.

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Venezuela has built up significant stockpiles of crude over since the United States began its oil embargo late last year. But handing over that much oil to the United States may deplete Venezuela’s own oil reserves.

The oil is almost certainly coming from both its onshore storage and some of the seized tankers that were transporting oil: The country has about 48 million barrels of storage capacity and was nearly full, according to Phil Flynn, senior market analyst at the Price Futures Group. The tankers were transporting about 15 million to 22 million barrels of oil, according to industry estimates.

It’s unclear over what time period Venezuela will hand over the oil to the United States.

The senior administration official said the transfer would happen quickly because Venezuela’s crude is very heavy, which means it can’t be stored for long.

But crude does not go bad if it is not refined in a certain amount of time, said Andrew Lipow, the president of Lipow Oil Associates, in a note. “It has sat underground for hundreds of millions of years. In fact, much of the oil in the Strategic Petroleum Reserve has been around for decades,” he wrote.

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Video: Nvidia Shows Off New A.I. Chip at CES

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Video: Nvidia Shows Off New A.I. Chip at CES

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Nvidia Shows Off New A.I. Chip at CES

At the annual tech conference, CES, Nvidia showed off a new A.I. chip, known as Vera Rubin, which is more efficient and powerful than previous generations of chips.

This is the Vera CPU. This is one CPU. This is groundbreaking work. I would not be surprised if the industry would like us to make this format and this structure an industry standard in the future. Today, we’re announcing Alpamayo, the world’s first thinking, reasoning autonomous vehicle A.I.

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At the annual tech conference, CES, Nvidia showed off a new A.I. chip, known as Vera Rubin, which is more efficient and powerful than previous generations of chips.

By Jiawei Wang

January 6, 2026

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