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Tech glitch on 4/20 caused Missouri cannabis businesses to lose sales • Missouri Independent

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Tech glitch on 4/20 caused Missouri cannabis businesses to lose sales • Missouri Independent


April 20 is a day recognized globally for celebrating cannabis culture, but it’s also like the cannabis industry’s Black Friday. 

Dispensaries offer deals designed to inspire people to flood their stores to stock up. 

However on Saturday, dispensaries across the state using an inventory platform called Dutchie were hamstrung for hours by technical challenges, which caused many of their registers to go down or move at snail pace. 

It was the second year in a row that a 4/20 sales surge caused the system to crash.

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“Imagine running a restaurant where you have one burner working and you normally have 20 stoves operating,” said Nick Rinella, CEO of Hippos Cannabis dispensaries. “We had one burner going.” 

Each Hippos location went from selling around 500 items per hour to less than 100 because of the issues the outages were causing, he said.

Dutchie is similar to the platforms major stores, such as Home Depot and Walmart, use to scan items at check out. However, Dutchie also has the special function of communicating with the state’s seed-to-sale tracking system called Metrc. 

It keeps the stores compliant with the state’s stringent tracking requirements of marijuana products. 

With recreational marijuana now legal, 4/20 looked much different in Missouri

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Rinella said all three Hippos dispensaries in Springfield, Chesterfield and Columbia faced delays all day — causing them to lose an estimated $200,000. 

Mark Hendren, president of Flora Farms, also said his six stores across the state faced delays up to five hours. He’s not sure what kind of loss Flora Farms experienced, he said, because the company extended their deals through Monday to make it up to their customers.

“It seems to be working,” he said.

John Mueller, CEO of Greenlight cannabis company, said his 15 stores were not impacted, nor were any of the company’s 32 stores across the country. Greenlight stores experienced some outages last year, he said, so they were expecting the same this year. 

“We prepared and trained for the outage that never came,” Mueller said. “But I’ve heard from a number of my peers that they had outages and somehow we did not.”

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Dispensaries that are on certain servers faced more difficulties, Rinella said, but it’s the luck of the draw which servers companies are put on. Companies can’t pay more to get on the “good server,” he said.

Missouri was not alone. Dispensaries across the country experienced delays on Dutchie.

“This year’s 4/20 was a record setting day for the majority of Dutchie powered dispensaries,” Chris Ostrowski, chief technology officer of Dutchie, said in a statement emailed to The Independent. 

Ostowski said the systems powered more than two million transactions, representing $165 Million dollars in retail commerce — which was a 50% increase from last year’s 4/20. 

“While Dutchie and our partners prepared extensively for this year’s 4/20, a group of customers local to a specific instance of our POS system experienced serious issues that impacted their ability to transact,” Ostrowski said. 

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The difficulties impacted less than 20% of Dutchie customers, he said.

Rinella said Dutchie’s statement just made the incident sting even more. 

“Hearing that is just painful to me,” Rinella said. “So they had a 50% increase. That means I probably would have had a 50% increase had they not jacked my entire system for the day.”

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It’s unclear if Missouri’s cannabis industry had record-breaking sales this past weekend. April’s sales numbers won’t be available on the state’s website until early May.

However, Rinella said the sales were likely record-breaking, which is why the bandwidth on Dutchie’s server couldn’t handle the volume that was coming through. 

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Lisa Cox, spokeswoman for the Division of Cannabis Regulation, said the Dutchie malfunctions did not interfere with the division’s tracking operations. 

“While licensees are permitted to use these [point of sale] systems, it is their responsibility to ensure each day’s transactions and inventory are recorded accurately in the statewide track and trace system,” Cox said, “no matter what happens with the POS system.”  

Rinella said the staff and customers were very understanding, and hopes any new customers that came to the stores on 4/20 aren’t discouraged to come back. 

“We kind of want to do more of an apology,” he said. “Obviously, this wasn’t something that we could control, but we do want to be able to make sure that customers get the greatest experience they can possibly get when coming to a dispensary.”

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Missouri

Vote: Who is Missouri high school quarterback of the year for 2024?

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Vote: Who is Missouri high school quarterback of the year for 2024?


Blink and you might’ve missed it, but the action-packed high school football season in Missouri has already come to a close. Previously, High School on SI asked you to vote on the top high school quarterback entering the 2024 season. Now, we’re asking you to vote on the top QB following the year that was.

We’ve compiled 25 of the top performers the state had to offer from the 2024 season. Now we are asking our High School on SI readers to vote which are the best of the best.

Check out our recaps on each player’s 2024 season and vote in the poll below. Voting closes Dec. 31, at 11:59:59 P.M.

Blane Branscum, sr., Rockwood Summit

The ball is the program, and perhaps no one knows that better than Branscum. He completed 61 percent of his passes this season for 2,297 yards, 24 touchdowns and only two interceptions. He led his Falcons to a 9-3 mark before being bounced in the district semifinals by another quarterback on this list.

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Brayden Layman, sr., Lee’s Summit

In Layman’s terms, the Tigers quarterback had a fantastic season, passing for 2,577 yards and 27 touchdowns while leading his squad to an 8-3 record. He completed 63 percent of his passes.

Brett Ottensmeyer, jr., Parkway West

The Longhorns went an even 5-5 this season, but Ottensmeyer (6-foot-4, 185 pounds) amassed a whopping 2,484 yards and 22 touchdowns through the air – easily placing him amongst the state’s best performers.

Carson Boyd, sr., Cardinal Ritter [committed to Illinois]

The consensus top quarterback recruit in the state, Boyd (6-0, 180) turned in eye-popping numbers – completing 80 percent of his passes this season for 3,243 yards and 27 touchdowns. A dual threat, Boyd got it done with his legs, too, racking up 1,162 yards and nine touchdowns on the ground.

Cash Newberry, jr., Glendale

It was a tough season for the Falcons, who finished 3-8 despite dazzling play from their junior quarterback. Newberry netted 2.579 yards passing and 23 touchdowns on just 268 attempts, establishing himself as one of the top players to watch for the 2025 campaign.

Clayton O’Bryan, jr., Fort Zumwalt West

The Jaguars’ signal caller should have plenty of buzz coming off a strong junior campaign. He led his squad to a 7-6 mark behind 2,736 yards passing and 21 touchdowns – including a staggering 332 yards and six touchdowns against Francis Howell North Oct. 4.

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Collin Sinclair, jr., Orchard Farm

Sinclair (6-1, 190) stormed onto the scene this season with 2,264 yards passing, 27 touchdowns and only four interceptions to go along with 985 yards and 15 touchdowns on the ground.

Dakarri Hollis, sr., Lutheran North

Sharing time with sophomore standout Jonathan Moore, the dual-threat veteran still amassed 1,352 yards and 18 touchdowns passing with 895 yards on 110 carries (8.1 average) with 12 rushing touchdowns. A 2-star recruit by 247 Sports, he holds a Division I offer from Miami (OH).

Dillon Duff, sr., De Smet Jesuit [committed to Kansas State]

The 2024 Class 6 state champion and Missouri Football Coaches Association Class 6 Offensive Player of the Year selection, Duff (6-2, 200) guided the 13-2 Spartans with 2,735 yards and 26 touchdowns passing. He also carried the ball 80 times for 666 yards and nine touchdowns.

Dylan Washick, soph., Monett

One of five sophomores on the list, Washick had a season to remember for the Cubs in coach Ben Mauk’s new offense. Standing in at 6-2, 165, Washick amassed 3,269 yards and 22 touchdowns.

Gavin Johnston, sr., Mount Vernon

One of the top quarterbacks in Southwest Missouri, Johnson led the Mountaineers to a 9-4 mark in 2024 behind 2,850 yards passing and 28 touchdowns.

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Hoyt Gregory, sr., North Point [committed to Lindenwood]

A hard commit to nearby Lindenwood University, Gregory (6-4, 215) helped the Grizzlies to seven wins while passing for 2,677 yards, 31 touchdowns and only five interceptions. He also rushed for 500 yards and three touchdowns.

Hudson Bailey, jr., St. Pius X (KC)

The imposing 6-3, 185 signal caller amassed 2,015 yards and a heaping 33 touchdowns through the air this season. His play helped lead the Warriors (10-2) to a perfect 6-0 mark in the Midland Empire District and an appearance in the third round of the Missouri Class 5 playoffs.

Jack Behl, sr., Lafayette (Wildwood)

While guiding the Lancers to a 12-2 mark and an appearance in the Class 5 final four, Behl passed for 3,428 yards – second-highest total in the state – and accounted for 32 touchdowns (26 passing, 6 rushing).

Jonathan Moore, soph., Lutheran North

One of the youngest players on this list, Moore (6-0, 200) led his Crusaders to a 13-1 mark and the Class 4 championship with one of the best seasons of any quarterback in the state. Completing passes at a 63.9 percent clip, Moore racked up 2,350 yards and 41 touchdowns through the air. He added 609 yards on the ground with seven touchdowns.

Adam McKnight, soph., Nixa

Get used to seeing McKnight’s name on this list. Guiding an offense featuring one of the most talented offensive lines in the state, McKnight’s talent was highlighted as he steered his team to a 14-1 season and a Class 6 runner-up finish. The dual threat passed for 1,733 yards and 22 touchdowns (3 interceptions) and rushed for 608 yards and eight touchdowns.

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Kaden Clouse, sr., Seneca

Hidden along the Oklahoma line in the southwest corner of the state, Clouse stepped up on the big stage and proved why he’s one of the state’s top dual-threat quarterbacks yet again. In leading his Seneca team to a state runner-up finish in Class 3, Clouse amassed 2,834 yards of offense (1,132 yards rushing, 1,702 rushing) and accounted for 36 touchdowns (18 passing, 18 rushing).

Kobe Westphal, sr., Warrensburg

Led his Tigers to an 11-2 mark and the Class 4 quarterfinals behind a season that puts him among the state’s elite. Completing a staggering 75 percent of his passes, Westphal amassed 2053 yards and 19 touchdowns through the air, while adding 1,405 yards on the ground (8.7 average) and an additional 19 touchdowns.

Michael Scott, soph., Odessa

The newcomer made a name for himself this season, passing for 2,493 yards and 29 touchdowns for the seven-win Bulldogs.

Nick McClellan, jr., Christian Brothers

Ultimate protector of the football, McClellan (6-0, 180) guided the Cadets (10-2) to a district crown and a third-round finish in the Class 5 playoffs. He passed for 2,062 yards, 22 touchdowns and only one interception while adding 891 yards and 12 touchdowns on the ground.

Owen Nesslage, sr., Kirkwood

While he didn’t factor much in the ground game, Nesslage more than made up for it with his arm. A regarded baseball recruit signed to Division-II Maryville, the 6-6, 210 southpaw turned heads on the football field this season with 3,991 yards, 39 touchdowns and only nine interceptions to lead the 10-3 Pioneers.

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Preston Brown, sr., Hillsboro [committed to North Dakota State]

Brown was off to a fine start before an injury cut short his season after just six games. Despite that, he still managed to surpass 1,500 all-purpose yards, as he passed for 952 (and seven touchdowns) while rushing for 591 (10 touchdowns). The injury shouldn’t keep a player of Brown’s caliber off this list.

Rocco Marriott, jr., Platte County

There’s a reason why Marriott (6-4, 203) has received Division I offers from the likes of Kent and UNLV. Talented in all phases, Marriott led the Pirates to a perfect 14-0 season and the Class 5 championship, passing for 3,077 yards and 39 touchdowns (five interceptions) and rushing for 627 yards and 19 touchdowns.

Spensar Sieger, sr., Fair Grove

Forget calling him one of the best quarterbacks in the state, Sieger is one of the best overall athletes in the state. A dual threat at quarterback and a difference maker on defense for the Eagles, Sieger (6-3, 185) led his team to a 14-1 mark and a spot as Class 2 runner-up. He amassed 3,221 yards of offense (2,233 passing, 988 rushing) and 47 touchdowns (32 passing, 15 rushing).

Zane Thomas, jr., Park Hill

Guiding his Class 6 Trojans to a district title and a 9-3 record, Thomas passed for 3,231 yards and 38 touchdowns with only seven interceptions.



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Missouri lottery player wins $3 million, jumpstarts retirement dream

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Missouri lottery player wins  million, jumpstarts retirement dream


KANSAS CITY, Mo. (KCTV) – A Missouri resident plans to retire after stopping at a Clay County grocery store.

The winner purchased “$3 Million Supreme” scratchers ticket at the Price Chopper on Barry Road in Kansas City.

“I scratched the ticket before heading home,” the winner shared. “I knew I won, but the whole drive home I had a strange feeling something wasn’t right with that ticket.”

The winner thought he won $3,000 but after taking a closer look he realized he won $3 million.

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“I called my son and asked him if he was sitting down,” he said. “I’m pretty sure he fell out of his chair when I told him I won and I am finally retiring!”

Clay County residents have won more than $29.6 million in Missouri Lottery prizes in 2024.

Retailers received 43.1 millions and $10.1 has gone to education programs.

ALSO READ: 19-year-old who stole child’s backpack at gunpoint found, arrested in Missouri

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Missouri Immunization Coalition advises to stay ahead of RSV this winter (LISTEN) – Missourinet

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Missouri Immunization Coalition advises to stay ahead of RSV this winter (LISTEN) – Missourinet


Respiratory Syncytial Virus (RSV) is a common respiratory virus that can cause severe illness, especially in infants, older adults, and individuals with weakened immune systems.

Joining Show Me Today is Dr. Laura Morris with MU Heath, who is speaking on behalf of the Missouri Immunization Coalition to provide insight on the safety, effectiveness, and availability of RSV vaccines, particularly for high-risk groups like pregnant women, older adults, and young children.

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