Indianapolis, IN
Pharmacy software company lays off 71, including 11 at Indy HQ – Indianapolis Business Journal
Just three years ago, an Indianapolis company that sells pharmacy-automation software had huge hopes for growth here.
Innovation Associates, which does business under the name iA, said it planned to expand its Indianapolis office from 20 to 420 by the end of 2023. Gov. Eric Holcomb and Mayor Joe Hogsett joined company executives in announcing the expansion plan.
But instead of growing, the company is now shrinking. Last week, the company quietly laid off 11 people in the Indy office and 60 people in other markets.
“Since entering the Indianapolis market, we have experienced great growth opportunities and an increase in workforce,” the company said in a statement to IBJ. “We’ve also experienced leadership changes, strategic shifts and additional external factors that affected and will continue to inform the evolution of iA. The number [of workforce growth] published in 2021 was a broad estimation given the business strategy and working environment at the time.”
The company declined to say how many people are working today at its Indianapolis office, located on the 15th floor of the 8888 Keystone Crossing building. It did provide a figure for total workforce of 537, “across multiple headquarters offices, as well as many in remote settings across the U.S.”
According to the Indiana Economic Development Corp., the company was eligible for up to $8 million in conditional tax credits if it employed 440 workers here by Dec. 31, 2023.
But according to the IEDC’s transparency portal, the company has claimed only $236,731, suggesting that iA has hired only a fraction of its stated goal. The portal does not show the number of workers employed by any particular company.
The company declined to make a senior leader available for an interview. The company had a change in leadership last year, when CEO Marvin Richardson retired and was succeeded by Tom Utech.
In his retirement announcement, Richardson said the industry has started a movement toward automation. “While the industry has yet to fully embrace technology at rates other industries have, it is poised to do so,” he said in written remarks in November.
In a column published in January in Chain Drug Review, Utech said the industry has faced unprecedented challenges for the past three years and have stepped up to meet them. “The dedication is admirable, yet the increasing demands for prescription fulfillment have brought to light the urgent need for change, for a Movement.”
Utech, who holds a doctorate in pharmacy from Creighton School of Pharmacy and Health Profession, said the industry needs to streamline through automation, undergo a digital transformation, and embrace innovative leadership and technology.
iA was founded in 1972 as Innovation Associates, which once designed manufacturing processes for a variety of industries, from the U.S. armed forces to personal computing, according to a profile on Utech in Creighton University’s alumni magazine.
iA sells software products to the retail, hospital, federal health care and mail-order pharmacy markets. It built its first fulfillment centers roughly a decade ago, the alumni magazine said.
“iA’s retail partners no longer fill the majority of their prescriptions on-site,” the magazine said. “The prescriptions are instead filled in a central fulfillment facility and brought to the brick-and-mortar store for the patient to pick up the following day.”
But the company did not want to discuss its business matters with IBJ, including workforce levels in Indianapolis.
“iA is declining any further comment on this matter,” the company told IBJ through an outside spokeswoman. The company did not return several phone calls to IBJ.
Indianapolis, IN
Colts fans react to Chris Ballard, Shane Steichen keeping their jobs: ‘What an embarrassing joke’
The Indianapolis Colts have decided to keep general manager Chris Ballard and coach Shane Steichen, though the Colts lost their last seven games of the 2025 season missed the AFC playoffs for the fifth consecutive year.
The Colts do not hold a first-round pick in the 2026 NFL Draft after sending their next two first-rounders to the New York Jets for cornerback Sauce Gardner, so new leadership would have a limited impact in the short term.
Shane Steichen coaching record
- Shane Steichen: 3 seasons, 25-26 record, 0 playoff appearances. The Colts went 9-8 in 2023 and 8-9 in both ’24 and ’25. He is 2-10 vs. Houston and Jacksonville.
Chris Ballard record as Indianapolis Colts general manager
- Chris Ballard: 9 seasons, 70-78-1 record, 2 playoff appearances. The Colts went 11-5 in 2020 and 10-6 in ’18.
Reaction to Indianapolis Colts keeping general manager Chris Ballard, coach Shane Steichen
Joel A. Erickson and Nathan Brown cover the Colts all season. Get more coverage on IndyStarTV and with the Colts Insider newsletter.
Indianapolis, IN
IMPD: 68-year-old woman missing from Indianapolis
INDIANAPOLIS (WISH) — UPDATE: IMPD detectives with the Missing Persons Division have safely located Zohott.
Original Story
The Indianapolis Metropolitan Police Department is seeking the public’s help in locating 68-year-old Mari Zohott.
Zohott is described as standing five feet five inches tall, weighing 115 pounds, and having brown hair and brown eyes. She was last seen at 1:30 p.m. Jan. 3 on foot in the 9200 block of E. 10th Street. Zohott was last seen wearing hot pink pants and a black hoodie. Detectives are looking into the possibility that Mari got on a bus.
According to her family, Zohott is believed to have symptoms of undiagnosed early onset dementia. She may be in need of medical attention.
Investigators ask that anyone with information on Zohott’s whereabouts call 911, contact the IMPD Missing Persons Unit at 317-327-6160, or call Crime Stoppers of Central Indiana at 317.262.8477 or (TIPS).
Indianapolis, IN
Police recover body of missing teen, RJ Williams, in White River
Robert “RJ” Williams Jr.’s aunt speaks after his body recovered in White River
Patricia Madison, who identified herself as Robert “RJ” Williams’ aunt, speaks to media near where her nephew was recovered from the White River on Saturday, Jan. 3, 2026, in Broad Ripple.
Police recovered the body of a missing 16-year-old with autism Jan. 3 in the White River, a few hundred feet from the Broad Ripple McDonald’s, where he was last seen.
Emergency personnel loaded the body of Robert “RJ” Williams Jr., shielded by baby blue sheets, into the coroner’s van Saturday afternoon. Family members stood nearby, grasping each other in hugs. A ‘missing’ poster for Williams was taped to the wooden steps leading down to the water where his body was found.
“RJ was a good kid. He didn’t bother nobody,” Williams’ aunt Patricia Madison said through tears. “He loved his family, and now he’s gone.”
Police had been searching for Williams after he was last seen between a McDonald’s and a bus stop on Dec. 17 in the 1100 block of Broad Ripple Avenue, according to a missing person’s flyer. It also stated that he suffered from mood disorders and had a history of psychosis. The flier also said he had the “mentality of a 10 or 11-year-old.”
Indianapolis Metropolitan Police Department Capt. William Carter said they do not suspect any foul play. Cameras in the area caught footage of Williams walking toward the river dock, he said. They also obtained the last message he sent, he said, where he said he was walking on the ice and sent a picture.
Around 1 p.m. on Jan. 3, an officer identified what looked to be a person under the water’s surface while conducting a drone search. A dive team and first responders then recovered the body, and family members identified him as Williams.
Capt. William Carter speaks after Robert “RJ” Williams Jr. found in White River
Capt. William Carter speaks on Saturday, Jan. 3, 2026, in Broad Ripple.
“That’s obviously a heartbreaking development in a case that has deeply affected our community. It’s not the outcome we had hoped for,” Carter said. “We do extend our deepest condolences to his family and loved ones.”
The discovery ended over three weeks of police and community search efforts. On Jan. 2, IMPD confirmed it was shifting to a recovery process, believing he fell into the river. Detectives and IMPD’s K9s searched the area and located a backpack and gym bag belonging to the teen on a dock along White River, police said previously.
Steps away from the river, Madison said it was difficult to know they had been searching for weeks, but he was so close. She said he loved video games and was close with her son. She stressed how close she and Williams were, being both his caregiver and basketball coach, and how she was more than an aunt.
“RJ was loving, caring, and he would do anything for anybody. He didn’t like people to be bullied,” she said. “He loved his dad and his mom and his sisters, all his family very much. RJ was loved by everybody that he came in contact with.”
Now, with closure that he was found, Madison said his family will try to move on. She asked that people with relatives who have mental disabilities keep them close and make sure they are aware of their surroundings.
The case rallied many in the community. Dozens of neighbors have gathered on multiple occasions to search the area and put up posters.
“It means a lot to us because people just came out of nowhere asking to help look for him,” she said. “People we didn’t even know, never met, that was willing to help. They have literally been helping us every single day, looking for him.”
Several of those who sought to find Williams showed up to pray and give support Saturday as police retrieved his body. Debra Porter, who knew the family through school, said the neighborhood came out to uplift the family, and she said she hopes this tragedy brings the community closer.
“Our heart goes out to another mother. Our heart goes out to another family. Our hearts go out to those that are suffering. That’s where our hearts are,” she said. “We come together as one another, just embracing one another and supporting.”
The USA TODAY Network – Indiana’s coverage of First Amendment issues is funded through a collaboration between the Freedom Forum and Journalism Funding Partners.
Have a story to tell? Reach Cate Charron by email at ccharron@indystar.com, on X at @CateCharron or Signal at @cate.charron.28.
-
World1 week agoHamas builds new terror regime in Gaza, recruiting teens amid problematic election
-
Indianapolis, IN1 week agoIndianapolis Colts playoffs: Updated elimination scenario, AFC standings, playoff picture for Week 17
-
Business1 week agoGoogle is at last letting users swap out embarrassing Gmail addresses without losing their data
-
Southeast1 week agoTwo attorneys vanish during Florida fishing trip as ‘heartbroken’ wife pleads for help finding them
-
Politics1 week agoMost shocking examples of Chinese espionage uncovered by the US this year: ‘Just the tip of the iceberg’
-
News1 week agoRoads could remain slick, icy Saturday morning in Philadelphia area, tracking another storm on the way
-
World1 week agoPodcast: The 2025 EU-US relationship explained simply
-
News1 week agoMarijuana rescheduling would bring some immediate changes, but others will take time