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Indianapolis Tops Its Class In The JD Power 2022 North America Airport Satisfaction Study

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Indianapolis Tops Its Class In The JD Power 2022 North America Airport Satisfaction Study


For the fourth time in 5 years, the Indianapolis Worldwide Airport (IND) has earned the best recognition from J.D. Energy for buyer satisfaction for medium-sized airports in North America.


Yearly, J.D. Energy performs its North American Airport Satisfaction Survey. The Indianapolis Worldwide Airport has earned the highest spot 5 instances, three of them prior to now 4 years.

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“We hear it from vacationers on a regular basis; IND is their favourite airport – and there’s a lot of care and energy from so many individuals that goes into delivering that sort of persistently superior customer support. We will’t assist however be pleased with our frontline workers and companions who attempt every day to create that have.” – Mario Rodriguez, Indianapolis Airport Authority govt director.

The survey analyzes six classes to measure buyer satisfaction with airport passenger expertise, together with arrival/departure (attending to and leaving the airport), check-in/bag examine, safety examine, terminal services (concourses, lounge choices, signage, restrooms, and gate areas), and baggage declare. IND acquired an general rating of 842 out of 1,000, the best within the medium-sized airport class.

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The IND airport is not any stranger to awards. For ten years straight, the airport has been awarded the title of Greatest Airport In North America by the Airports Council Worldwide – North America.

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This award comes merely from buyer suggestions and satisfaction. Mario Rodriguez added,

“We try for the Indy airport to be the epitome of Hoosier Hospitality, and that makes a profound impression on the general traveler expertise to our group.”

IAA Board President Barbara Glass added,

“We’ve weathered by way of a lot over the previous two years, and but our workers and companions stored their concentrate on doing what it takes to be the easiest. That speaks volumes to the diligence and sincerity of the individuals who work right here and ship their finest day after day, and 12 months over 12 months.”

J.D. Energy’s outcomes had been launched right now, and general, satisfaction is down 25 factors on a 1,000-point scale. It is because journey in North America has rebounded rapidly, and airways have been unable to steadiness passenger and personnel progress, resulting in operational disruptions.

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““The mixture of pent-up demand for air journey, the nationwide labor scarcity and steadily rising costs on all the pieces from jet gasoline to a bottle of water have created a situation by which airports are extraordinarily crowded and passengers are more and more annoyed—and it’s prone to proceed by way of 2023. In some methods, this can be a return to regular as bigger crowds at airports are likely to make vacationers extra frazzled, however in instances the place parking heaps are over capability, gates are standing room solely and eating places and bars should not even open to supply some reprieve, it’s clear that elevated capability in airports can’t come quickly sufficient.” – Michael Taylor, Journey Intelligence Lead, J.D. Energy

This 12 months’s research discovered three key issues; crowds have returned to pre-pandemic ranges, and 58% of these surveyed felt that airports are too crowded, inflation has hit the airports exhausting, and there’s nowhere to park.

General airport passenger satisfaction is low this 12 months. Picture: Lukas Souza | Easy Flying

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Nearly 25% of these surveyed stated they averted meals and beverage purchases on the airport due to excessive costs. Passengers are additionally experiencing difficulties with parking, discovering fewer spots, and better prices.

Extra details about the research might be discovered right here.

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IU approves policy that will shutter pro-Palestinian camp at Indy campus

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IU approves policy that will shutter pro-Palestinian camp at Indy campus


by Claire Rafford

The Indiana University board of trustees approved a new policy Monday that will effectively shut down a three-month pro-Palestinian encampment at IU Indianapolis.

In a news release, board of trustees Chair W. Quinn Buckner said arrests and chaos at an IU Bloomington pro-Palestinian protest in April led the board to update and standardize policies across all campuses.

“We can’t let one person or group’s expression infringe on the rights of others, disrupt learning experiences for our students or interrupt regular university business,” Buckner said in the release.

Members of the Indianapolis encampment say the policy is targeted at the pro-Palestinian student movement and will limit their freedom of speech.

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Layth Abdulbari, a leader in the encampment and student at IUPUI, said though he is sad that the policy passed, he and the other members of the camp are looking into other ways to protest and build community. They are eventually planning to take legal action against the university.

“We’re really going to respond with action,” the 21-year-old said. “That’s going to be our primary response.”

Students have been camping out under the Kelley School of Business on IU Indianapolis’ campus since April 26 to protest Israel’s invasion of Gaza following the Hamas missile strike on Oct. 7. The students also are demanding that IU divest from Israel and the Crane naval base.

Abdulbari said that though the students plan to pack up the encampment in the next few days, they feel their presence did make a difference.

“The policy being made is an example and a testament to us being heard, because they refuse to listen, but they hear us,” he said. “There’s something to say about that.”

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Organized by the Palestinian Solidarity Committee at IUPUI, the encampment is one of the few remaining in the country after pro-Palestinian protests swept college campuses across the country this spring.

What’s in the new policy?


The new policy will ban all camping, no matter the time of day, unless it is part of a university-approved event. It also prohibits protest activity from 11 p.m. to 6 a.m. A draft of the policy released in June only banned overnight camping.

The policy also bars demonstrations within 25 feet of building entrances, requires that temporary structures such as tents be approved 10 days in advance, mandates pre-approval for hanging signs and symbols on university-owned property, including lampposts, and prohibits amplified noise that “materially and substantially” disrupts university life.

The newly-approved protocol also includes limits on where and how students can write messages. Students can still draw with washable chalk on sidewalks, but cannot display messages on other university buildings, lampposts or walls; or write with permanent or semipermanent substances on any university property.

The new policy will take effect Aug. 1.

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Reports: Colts defensive end out for season with Achilles tear

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Reports: Colts defensive end out for season with Achilles tear


INDIANAPOLIS (WISH) — The Indianapolis Colts had their first big injury blow of Training Camp.

According to NFL Network, starting defensive end Samson Ebukam is expected to miss the entire season after tearing his Achilles tendon during team drills Sunday afternoon.

Ebukam was poised to have another big year as one of the Colts’ most dangerous edge rushers. Last season, the seven-year veteran helped the Colts defense set a new franchise sack record with his own career-high of 9.5 takedowns. Ebukam added 57 tackles and three forced fumbles during his first year with the Colts.

Before moving to Indianapolis, Ebukam was an impact player for the Los Angeles Rams and San Francisco 49ers.

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Ebukam’s loss will have a significant impact on the defensive line depth chart. His absence could open up more opportunities for rookie Laiatu Latu, who the Colts drafted 15th overall in this year’s draft. Latu was the first defensive player chosen, as well.

Fourteen different Colts players had at least one sack for the Colts’ record 51 last season. Defensive coordinator Gus Bradley returns for his third year in Indy with most of his veteran playmakers — like Zaire Franklin, Kenny Moore II, DeForest Buckner, and Grover Stewart — back in the locker room, as well.

Saturday, Bradley was feeling confident with his leadership up front.

“I mean that’s where it starts, right, is with your defensive line, especially with who we have upfront,” Bradley said after practice Saturday. “We like our veteran presence, the leadership there. So we’re counting on them to kind of set the tone for the whole defense because we have a saying, it starts upfront. And really with us, that’s true.”

The Colts return to Training Camp Tuesday for the first practice in pads. Head coach Shane Steichen knows he and the coaching staff will learn a lot about their team with they go live.

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“It’s the first time we’ve put on pads since the end of the year,” Steichen said Sunday. “(We’re looking for) toughness really. You know what I mean? Pads are going to come on, it’s going to be more physical obviously out there and looking forward to that.”

News 8 will have continued live coverage from Grand Park in Westfield all Colts Training Camp.



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A disaster turns 79. USS Indianapolis sinking leads to world’s worst shark attack

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A disaster turns 79. USS Indianapolis sinking leads to world’s worst shark attack


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It was 79 years ago when a Japanese submarine torpedoed the USS Indianapolis, a heavy cruiser carrying nearly 1,200 sailors and Marines. The ship was sailing back to the Philippines after delivering components for “Little Boy,” the atomic bomb that helped end World War II. It sank in 12 minutes.

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What followed next resulted in the greatest single loss of life at sea, on a single ship, in the history of the U.S. Navy.

Read IndyStar’s prior coverage about the doomed heavy cruiser and the men who survived its tragedy.

When did the USS Indianapolis sink?

The USS Indianapolis sank shortly after midnight on July 30, 1945. The heavy cruiser was struck by two Japanese torpedoes. The first torpedo blew the bow off the ship, according to the National World War II Museum in New Orleans. A second torpedo blasted into its midsection near the powder magazine, creating an explosion that literally split the ship in two.

How big was the USS Indianapolis?

The USS Indianapolis was 610 feet 3 inches (186 meters) long, according to Britannica. Roughly 900 men survived the ship sinking, of which only a little more than a third would be pulled from the water.

USS Indianapolis survivor: ‘That first morning, we had sharks’

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In a story published July 24, 2014, IndyStar reporter Diana Penner interviewed Corporal Edgar Harrell, just 20 years old on July 29, 1945. Harrell had finished his watch on the USS Indianapolis at midnight. It was, he said, unbearably hot and stifling where his berth was, so he got permission to make a pallet on deck, right under the barrels of the No. 1 forward turret.

Harrell had just dozed off. And then, a few minutes into July 30, the world exploded.

USS Indianapolis survivor: ‘That first morning, we had sharks’

What kind of sharks attacked the crew of the USS Indianapolis?

It’s believed oceanic whitetip sharks attacked the surviving members of the USS Indianapolis in what became known as the “worst shark attack in history.” These grayish brown sharks, which can reach up to 11 feet in length, are considered a top predator in the tropical and subtropical waters they hunt, according NOAA Fisheries.

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They are opportunistic predators, feeding on bony fish and squid but have been known to eat large tuna, marlin, sea birds, other sharks, rays, marine mammals and even garbage.

How long before the USS Indianapolis crew was rescued?

The ship sank on July 30, 1945. After four days, the survivors were discovered by accident on Aug. 2, 1945.

How many people died on the USS Indianapolis?

Accounts of how many people died in the sinking of the USS Indianapolis have long varied by one. Were there 1,195 sailors and Marines aboard the ill-fated ship — or 1,196? Did 879 men perish in the attack, in the water, or after rescue — or 880?

Two historians collaborated on a paper that helps explain the discrepancy, which boiled down to a record-keeping error.

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USS Indianapolis death toll: Historians resolve mystery of how many men died in 1945 attack

The famous Indianapolis speech from the movie ‘Jaws’

Actor Robert Shaw delivered perhaps one of the most haunting movie monologues in cinema history during the 1975 film, “Jaws,” which itself heralded the age of the summer blockbuster. In the scene, Shaw’s character, “Quint,” reveals he was one of the doomed sailors serving aboard the USS Indianapolis when it sank into the Pacific. The moment is fraught with tension as he describes what happened when the sharks arrived.

Sometimes that shark looks right at ya. Right into your eyes. And the thing about a shark is he’s got lifeless eyes. Black eyes. Like a doll’s eyes. When he comes at ya, he doesn’t even seem to be livin’… ’til he bites ya, and those black eyes roll over white and then… ah then you hear that terrible high-pitched screamin’. The ocean turns red, and despite all your poundin’ and your hollerin’ those sharks come in and… they rip you to pieces.

Actor Robert Shaw in the film “Jaws”

Shaw’s speech is quietly horrifying, underscored to perfection with music by composer John Williams. Ironically, while most of what Shaw says is factual, his monologue contains one glaring error — the date.

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Quint says the disaster occurred on June 29, 1945, when in reality the sinking didn’t happen until a month later.

Putting that aside, the scene remains iconic, offering a rare glimpse into what survivors of the USS Indianapolis endured.

James Briggs: ‘My grandfather survived the USS Indianapolis sinking. I never asked how he did it.’

Long before his work appeared in IndyStar, James Briggs’ grandfather was in this newspaper. In 2020, the 75th anniversary of the USS Indianapolis sinking filled Briggs with regret over questions he never asked.

“He was one of 316 men, out of a crew of 1,195, who lived to tell his story. He survived sliding down his ship into the water, he survived being covered in ship fuel and he survived spending five days in the shark-ridden Pacific Ocean with no drinkable water or food,” Briggs wrote in his column.

James Briggs: My grandfather survived the USS Indianapolis sinking. I never asked how he did it.

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Wreckage of USS Indianapolis found in Philippine Sea

In 2017, researchers discovered the wreckage of the USS Indianapolis at 18,000 feet below the Philippine Sea. News of the discovery came from Microsoft co-founder Paul Allen, who led a 13-person team to find the lost ship.

Wreckage of USS Indianapolis: How researchers found the doomed ship at the bottom of the Philippine Sea

Learn more about the heroes of the USS Indianapolis:

Rest in peace: Closure, finally, for USS Indianapolis survivor

Retro Indy: The sinking of the USS Indianapolis

The ones they left behind: Remembering their lost ‘sailor boys’

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former IndyStar reporters Dawn Mitchell, Leigh A. Hedger contributed to this article.

John Tufts covers trending news for IndyStar and Midwest Connect. Send him a news tip at JTufts@Gannett.com. Follow him on Twitter at JTuftsReports.



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