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Indianapolis residents face mixed experiences with USPS during busiest shipping week

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Indianapolis residents face mixed experiences with USPS during busiest shipping week


INDIANAPOLIS — A busy holiday shipping season has left some Indianapolis residents frustrated with postal service delays, while others report smooth deliveries during what the United States Postal Service calls its busiest week of the year.

“This is actually the busiest mailing, shipping and delivery week of the entire year. So we are incredibly busy,” said Susan Wright, USPS spokesperson.

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Indianapolis residents face mixed experiences with USPS during holiday season

For Indianapolis resident Steve Burnstein, the holiday rush has meant nearly two weeks of waiting for gifts that should have arrived days ago.

“I’m just frustrated to the top, you know, there’s no reason for it,” Burnstein said.

After dropping off his gifts, Steve was told delivery would take just a matter of days. Nearly two weeks later, the packages remain stuck at a distribution center just miles from his home.

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“They’re sitting at a distribution center at English at or Brookville Road near 465,” Burnstein added.

WRTV followed Steve to the post office to track down his missing packages, and employees spent more than 15 minutes searching for answers.

“Nothing. Absolutely nothing — it’s moving through the distribution center— but not to California,” Steve said after the lengthy wait.

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Wright offered advice for avoiding shipping delays during the busy season.

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“One thing that I want to encourage customers to do is to be sure you have an accurate address, and the one thing you do not want to guess about is the zip code, because the zip code is our first line of sortation. And so if that is incorrect, it will misdirect your package,” Wright said.

Other Indianapolis residents have had better experiences with the postal service during the holiday rush.

“They’re very good about getting your mail out and getting it on time,” Delores Parker from Indianapolis said.

Delores recommends additional precautions.

“I usually make sure it’s where I get a return receipt if it’s something that’s very important,” she added.

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Steve suggests considering alternatives for critical shipments.

“Ship them FedEx, ship them UPS. Check and make sure that they’re gonna go,” Steve said.

According to the USPS Website, the deadline for a package to arrive by Christmas through Priority Mail Express is Saturday, December 20.


Griffin Gonzalez is the In Your Community multimedia journalist for Hamilton County. He joined WRTV in January of 2024. Griffin loves to tell stories about people overcoming their biggest obstacles and share the good news that his community has to offer. Share your story ideas and important issues with Griffin by emailing him at griffin.gonzalez@wrtv.com.





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Indianapolis, IN

New bridge over 96th Street adds to Nickel Plate Trail connections

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New bridge over 96th Street adds to Nickel Plate Trail connections


FISHERS, Ind. (WISH) — The Nickel Plate Trail pedestrian bridge over 96th Street is officially open.

It was being touted Friday as a major milestone for central Indiana’s growing trail system. The street is the Fishers-Indianapolis border.

Leaders called the project a critical connection point for the Nickel Plate Trail. The new bridge helps move the nearly 17-mile trail closer to its goal of connecting multiple counties through one continuous path.

The bridge also came with a 1.3-mile trail extension. A $4.5 million grant from the Indiana Department of Natural Resources made the bridge possible.

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Dale Brier, deputy director of Indiana Department of Natural Resources, talked about the state’s Next Level Trails grant program. “Currently, we have 89 trail projects that that were funded with that money. Fifty-nine of those are complete. We’ve got 12 under construction. As of this opening, we have 167 miles of trail that have now been opened with that grant money.”

People who frequently take the trail for their daily exercises say they’re excited the bridge is finally open.

Alan Errichiello of the Fishers Running Club said, “Extending this down south into Indianapolis is a big game changer for us. It’ll add a lot of miles that we can easily get into.”

Resident Tracy Mundell said, “Trying to get to the other side was nearly impossible, so I think most people didn’t even attempt it. It’s going to be great, we can get over to the other side, and I’m anxious to see what’s over there.”

The final portion of the project, called the Clear Path project, remains under construction.

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Fishers Mayor Scott Fadness, a Republican, said, “We need to double-down on that investment, and we know time and time again here in the city of Fishers that trail systems, the ability to get up and get out and get active, is such an important part in our culture of health, that an investment like this is critical.”

Once complete, local leaders say the goal is to provide a more safe and connected routes between Noblesville, Fishers, Indianapolis and other surrounding cities.

Resident Steve Mundell said, “It’s lovely. It’ll be real convenient to get across too.”



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Good and bad from Colts’ 2026 NFLPA report card grades

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Good and bad from Colts’ 2026 NFLPA report card grades



What grades did the Indianapolis Colts earn on the 2026 NFLPA report cards?

The NFLPA is no longer able to make their annual report cards public. However, ESPN’s Kayln Kahler was able to obtain a copy of the reports following the 2025 NFL season, and the Indianapolis Colts were again around the middle of the pack.

In these report cards, players rate numerous aspects of the organizations they play for, from ownership to the training facilities and everything in between. According to Kahler, 1,759 players contributed to these grades.

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So, where did the Colts end up this year relative to the rest of the NFL this year?

Overall, the Colts ranked 17th. Below is a breakdown of each individual grade they received.

  • Treatment of Families: B
  • Home Game Field: D
  • Food/Dining Area: B
  • Nutritionist/Dietician: A-
  • Locker Room: C+
  • Training Room: B
  • Training Staff: B+
  • Weight Room: B
  • Strength Coaches: A
  • Position Coaches: B
  • Offensive Coordinator: B
  • Defensive Coordinator: B+
  • Special Teams Coordinator: B+
  • Team Travel: B-
  • Head Coach: A-
  • General Manager: A
  • Team Ownership: A

Of note, although the Colts haven’t been to the postseason in five years, Shane Steichen and Chris Ballard both received high marks.

Carlie Irsay Gordon, Kalen Jackson, and Casey Foyt earned an A in their first year as the primary owners.

The field at Lucas Oil Stadium received a very low mark, earning a D, while the locker room was given a C+. Those were the two lowest grades the Colts received.

Compared to the 2025 rankings, the Colts moved up two spots this year, after coming in at 19th last year.

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The biggest jumps the Colts experienced came in the Food/Dining grade, which went from a C to a B. The Team travel grade also jumped from a D+ to a B-.



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Indianapolis police search for 3 people after shooting, stolen vehicle crash

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Indianapolis police search for 3 people after shooting, stolen vehicle crash


INDIANAPOLIS (WISH) — After a shooting, Indianapolis police were searching for three people who fled on foot following the pursuit of a stolen vehicle and its crash on Thursday afternoon.

No information was provided in the notification about the three people being sought. News 8 reached out to IMPD by email to find out details about the three people. Anyone with information regarding the incident or the people who fled the crash was asked to contact the Indianapolis Metropolitan Police Department.

The stolen vehicle was linked to a Thursday shooting, prompting the lockdown of a nearby child care center, IMPD said in a media notification. No information was provided about where the shooting happened, what may have led to it, or whether anyone was hurt.

IMPD, however, said the stolen vehicle and crash were not related to a shooting reported at 12:35 p.m. Thursday at a gas station and restaurant at West 38th and Meridian streets.

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IMPD officers found the stolen vehicle around 12:45 p.m. Thursday near East 38th Street and Post Road. When a detective attempted a traffic stop, the vehicle fled westbound before crashing a short time later near Whenner Drive, the notification said. It did not say what type of vehicle was abandoned in the crash.

Three people from the crashed vehicle fled southwest on foot. IMPD established a perimeter with assistance from the Indiana State Police, the Lawrence Police Department and the Marion County Sheriff’s Office — using specialized resources, including a state police helicopter, a special weapons and tactics team, and the IMPD’s police dogs — but did not find the three people.

IMPD said a firearm was found in the crashed vehicle, and a man detained at the crash scene was later released once investigators determined he was not directly involved in the incident.

Police have since lifted the lockdown on the child care center.

IMPD’s public information office can be reached at 317-327-3424.

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