Lifestyle
10 ways travel insiders deal with annoying flight delays
protopicture / 500px/Getty Images
Earlier this year, my partner, two kids and I got stuck in Los Angeles for three days. We were on a layover, trying to get to Hawaii for a family reunion. But the airline kept canceling our next flights. It was a nightmare — we had no idea when we’d ever get to leave L.A.
After we finally got to Hawaii and back, and spent weeks fighting credit card charges for all those canceled flights, I wondered: What’s the best way to handle a sudden flight delay or cancellation? How do I avoid this situation in the future?
Air travel is getting notably worse. Data from the Department of Transportation shows an increase in canceled flights throughout 2024, when compared with the previous two years.
Travel experts explain how to make rebooking flights less painful — and what you can do to ensure your next trip goes smoothly.
Multitask! While standing in line, rebook your flight online
While standing in line, open up the airline app and rebook yourself, says travel reporter Chris Dong.
EschCollection/Getty Images
hide caption
toggle caption
EschCollection/Getty Images
Most people react to a cancellation by heading straight to the nearest customer service desk and queuing up to rebook their flight. The problem with that approach? Everyone else on your flight is doing that too.
“You have 300 people getting off the plane. There’s maybe one, two people trying to help everyone. That clearly is the least efficient way,” says travel reporter Chris Dong.

While standing in line, open up the airline app and rebook yourself, he says. There’s often a seamless way to get it done, no customer service conversation necessary. And online booking will likely solve your problem much quicker than waiting to get help from an agent.
Try calling the customer service hotline in another language.
If you can’t rebook online and need to speak to an agent, think outside the box. Do you speak another language? If so, try calling the number for the airline in that language, Dong says. It can save you time because it’s likely less flooded than the English-language line.
See if an agent can help you at the airport lounge.
If you have a travel credit card that gives you lounge access, head there to get one-on-one customer service. “Lounge agents are much more inclined to help you and are usually not as short-staffed,” Dong says. “That can get you help quickly.”
If you don’t already have lounge access, see if you can purchase a day pass on-site. It may be well worth it depending on your flight cost and timeline.
Know what you’re entitled to from the airline.
Many major airlines have committed to giving passengers cost-free rebooking, meal vouchers, hotel accommodations, hotel transportation and more.
Catherine Falls Commercial/Getty Images
hide caption
toggle caption
Catherine Falls Commercial/Getty Images
Most airlines in the U.S. aren’t required to compensate you for delays or cancellations unless it’s the airline’s fault (think maintenance issues or staffing problems).
To find out what you’re entitled to, check the Department of Transportation’s Airline Cancellation and Delay Dashboard. Many major airlines have committed to giving passengers cost-free rebooking, meal vouchers, hotel accommodations, hotel transportation and more.
Once you know what your airline offers, say, a hotel, you can rest easy about what to do that night — and focus on rebooking for the next day.
Check what your travel insurance covers.
Once you know what your airline will cover, check what your travel insurance will cover. Many credit cards include some travel insurance coverage, which can provide everything from trip cancellation to luggage insurance to any medical needs that might arise en route.
Pro-tip from Eulanda Osagiede, director of operations at Black Travel Alliance and chief operations officer at Black Travel Summit: The next time you buy your travel insurance, pick a plan through an independent company. She recommends Cover For You or Faye, rather than opting into the generic insurance offered by your airline. You’ll get better deals, she says.
Choose a flight earlier in the day.
Early morning flights are your best bet to avoid delays or cancellations, Dong says.
Industrial Donut Picks/Getty Images/iStockphoto
hide caption
toggle caption
Industrial Donut Picks/Getty Images/iStockphoto
If you have flight time options when rebooking or flexibility in your travel schedule, choose the early-morning flight. They’re your best bet to avoid delays or cancellations, Dong says.
If you’re on the first flight out, there’s little chance you’ll have to wait for that aircraft coming in from another city because it’s likely been sitting at the airport overnight.
Don’t let yourself get stranded. Keep moving.
If your airline can’t quickly rebook you, look for creative ways to get to your final destination. Buy a one-way ticket on another airline (ask for reimbursement later), skip the flight altogether and take a train or bus, or fly into a nearby city and drive the rest of the way.
“Don’t just be stuck,” Dong says. “As long as you get to a destination that’s closer to you, you’re better off. Figure it out when you get there.”
Book direct.
Beware of using a third party to book your flights. I bought my family’s Hawaii tickets on a third-party site, and when my rebooked Hawaii flight was re-canceled, the third-party site wouldn’t help me. What’s more, the airline didn’t even know the third-party site had told me I was rebooked (because apparently I never was).
“Book direct, always,” Dong says, to set yourself up for success and assistance in case of delays or cancellations. “In terms of pricing, there usually shouldn’t be a difference.”
If you want refunds or flight credits, be nice to your customer service rep.
Your best bet to get a refund from the airline is to do some serious sweet talking, says Eulanda Osagiede, director of operations at Black Travel Alliance and chief operations officer at Black Travel Summit.
DuKai photographer/Getty Images
hide caption
toggle caption
DuKai photographer/Getty Images
If you originally booked a refundable ticket directly with your airline, getting your money back should be no problem. But if, like me, you didn’t (oops), your best bet to get that refund is some serious sweet-talking, Osagiede says.
Osagiede says she’s gotten flight credits on canceled, non-refundable, zero-flight-credit trips just by being “very nice, very friendly” with the customer service representative on the phone. So don’t start yelling at them. Treating reps like the human beings they are can make all the difference.
Avoid non-refundable tickets.
And speaking of non-refundable tickets, avoid them if you can, Osagiede says. Yes, they are cheaper, but they are a risk. They do “not offer refunds or rescheduling, so you’re rolling the dice.”
As for me, I did eventually get my money back — but not without weeks of emails, phone calls and frustration. Next time, I’ll book directly with the airline, get travel insurance and have a backup plan in mind. If nothing else, getting stranded taught me that what’s worse than a canceled flight is not knowing what to do next.
This story was edited by Malaka Gharib. The visual editor is Beck Harlan. We’d love to hear from you. Leave us a voicemail at 202-216-9823, or email us at LifeKit@npr.org.
Listen to Life Kit on Apple Podcasts and Spotify, and sign up for our newsletter. Follow us on Instagram: @nprlifekit.
Lifestyle
Appeals court denies Trump’s request to halt removal of his name from the Kennedy Center
The Kennedy Center on June 28, with its facade signage still covered by a tarp and scaffolding.
Alex Wroblewski/AFP via Getty Images
hide caption
toggle caption
Alex Wroblewski/AFP via Getty Images
On Wednesday, a federal appeals court denied President Trump’s request to stop the removal of his name from Washington, D.C.’s Kennedy Center. The signage on the building has been covered with tarp and scaffolding since June 13, but in a court filing last month, the center’s current executive director said that Trump’s name has been removed.
In their decision, three judges from the U.S. District Court of Appeals for the District of Columbia Circuit said that the president had failed to prove that the arts center would be “irreparably injured” without Trump’s name attached to it.

NPR requested comment from the Kennedy Center, but did not receive an immediate reply.
This latest round of court decisions is part of the ongoing litigation filed by Rep. Joyce Beatty, D-Ohio, against President Trump and the board of the Kennedy Center. In a statement emailed Wednesday to NPR, Beatty said: “Today’s ruling again affirms that this administration’s efforts to rename the Kennedy Center were unlawful. His name no longer desecrates this sacred memorial, which belongs to the American people. Now it is time for the Trump administration to accept this, comply with the law, and take the tarps down.”
In previous court filings, Trump’s legal team had asserted that removing the president’s name from the arts complex, both on the physical building and in its digital materials, would inflict irreparable harm in both time and money already spent. In the denial, the three judges — Patricia Millett, Robert Wilkins and Gregory Katsas — wrote that since Trump’s name has already been removed, “a stay would not avert those harms.”
Furthermore, Trump had claimed that without his name attached, future fundraising would be threatened “and [will] contribute to the financial decline of the Center.” In response, the appeals judges wrote: “Appellants, however, have failed to support this assertion with any specific facts or evidence. They offer only the conclusory assertions of the Kennedy Center’s Executive Director that were made in a factually unsupported declaration.” The center’s current executive director, Matt Floca, specializes in physical plant management.

The presiding judge in the case, Christopher R. Cooper, has ordered that the center provide him a status report on the center’s operation and programming before the end of this month. As of Wednesday, the center’s calendar lists a small roster of programs, including outdoor free movie screenings, workshops for children, and five free live performances in July on its Millennium Stage. In the past, the Kennedy Center presented over 2,000 arts and education events each year, including free daily Millennium Stage performances.

Lifestyle
A meal with an animated Mona Lisa? Immersive dining goes high tech — but will L.A. eat it up?
My dinner course is served. It is a Campbell’s-inspired soup can, lightly angled so strands of broccoli are peeking out. I lift the can to uncover a slow-braised short rib and mashed potatoes. An American dish to represent an American artist, here Andy Warhol.
The room is overtaken with projections, scenes of bustling New York traffic paired with bachelor-pad-like guitar riffs. Shown on a wall above a dinner table is a selection of Warhol silkscreens. It’s a Friday night in West Hollywood, and I’m surrounded by a mix of out-of-towners and those celebrating an anniversary. And while this is a special occasion, we’re urged to get a little messy with our food — to use our hands, to paint with a salad, to draw on a cookie.
The main course: A tomato soup can? “7 Paintings” is an immersive event that occasionally hides dishes in artist-inspired presentations.
(Christina House / Los Angeles Times)
Play is the primary side dish at “7 Paintings,” a tech-infused dinner theater that aims to be a crash course in fine art. That selection of veggies paired with multiple mini cups of colorful dressings? Guests are encouraged to mix and match the vinaigrettes into a mess of hues, a nod to abstractionist Jackson Pollock. And yellowfin tuna with dashes of avocado and taro chips? That’s an edible tribute to Banksy, of course. What does raw fish have to do with stenciled street art? It’s bold, heavily angled and has a short shelf life? Maybe? Perhaps don’t overthink it.
Even the paper is edible.
(Christina House / Los Angeles Times)
“Have you ever eaten a painting before?” says Nadine Beshir, the Dubai-based creator of “7 Paintings.” “We try to get people out of their comfort zones and eating paper. I want to bring out the child in them.”
“7 Paintings,” held at Sunset House L.A. through the end of August, is the latest example of immersive dining to arrive in this city. These experiences often involve guest participation and are accentuated with advanced multimedia technology and sometimes theatrical elements.
Worldwide, there have been standouts. For instance, Eatrenalin at Germany’s Europa-Park, a dining room-meets-ride where participants are whisked around the space on trackless “floating chairs,” has just received a coveted Michelin star. Ibiza’s Sublimotion has similar haute ambitions, pairing 12 diners together in a room that will come alive with otherworldly projections and performers. At times, diners will win don virtual reality headgear.
But tech-driven immersive dining experiences have never quite taken off in Los Angeles as a trend. Last year, the Gallery, where fantastical cityscapes and projections surrounded downtown L.A. diners, stood just a couple months before the concept was abandoned.
“7 Paintings” pairs food with art and music. It’s “fun dining, not fine dining,” says its founder.
(Christina House / Los Angeles Times)
Bartender Luca Famulari shakes a cocktail at the immersive dining event.
(Christina House / Los Angeles Times)
“The economics of a restaurant are not the same as the economics of theater and the challenge of combining the two lies in thinking outside the box with respect to pricing and cost structure, such that the customer perceives high value from both the food and the experience,” says the Gallery co-founder Daren Ulmer.
Entrepreneurs keep aiming for that careful balance. “Le Petit Chef and Friends” is currently running at Tangier at downtown’s Hotel Figueroa, an event in which a fully animated film is projected on our plates and tables. Long-running pop-up event Fork N’ Film leans more dinner and movie, pairing dishes directly inspired by what is happening on screen. Upcoming films include “Ratatouille” and “Lilo and Stitch.”
The field comes with challenges. “The costs are very high,” says Joanna Garner, an immersive designer and former creative director with experiential art firm Meow Wolf. Garner has been experimenting herself with communal, immersive dinner events, and her next, the flirtatious “Please Open Your Mouth,” is set for July 11. (No tech there, as Garner is after a more sensual, adult-focused gathering.) Tickets for her event are $150 and a spot in the “7 Paintings” dining room runs $175, priced on par with a number of city’s most acclaimed restaurants.
There is also the reality that all public dining is in some fashion immersive, usually requiring varying combinations of engagement, communication and presentation. And then, are all these added elements distracting?
An animated Mona Lisa sits on the wall as guests enjoy their meals. Throughout the dinner, the painting provides factoids on various artists.
(Christina House / Los Angeles Times)
Throughout “7 Paintings,” for instance, an animated Mona Lisa, situated on the wall next to the main dinner table, will provide brief biographical details of each artist represented.
“Being able to nail the food, and nail the story, those are two very difficult threads to weave,” Garner says. “I do think, ultimately, people come to a dinner table to talk to the people at the table and to have intimate experiences. To have an experience where you’re constantly being taken away from the food, I’m not so sure if that’s what people are looking for.”
Food is framed as a star of “7 Paintings” but tasting it is just one component. At one point, we must uncover a cheese course in a tiny treasure chest, the code for the lock hidden in the projections (don’t stress, it’s not a hard puzzle). Beshir highlights the Pollock-inspired salad course, which is accentuated with a jazz soundtrack, as the thesis of the evening.
1. A guest uses a silicon brush to apply sauces onto an entree, a nod to abstractionist Jackson Pollock. 2. Projections fill up the dining table during meals.
“This course is really about getting people to free their minds from preconceived ideas,” Beshir says. “Like, you have to eat with a fork and knife, or the salad comes and then the dressing. No, the dressing comes and then the salad, and it’s trying with big brushes to paint the way he did. A lot of people do not understand Abstract Expressionism, and they think it’s people just splashing colors around. But when you understand the link between the rhythm of the music and painting, you live it. We give you time to paint with your salad dressing.”
In L.A., Beshir has partnered with nightlife impresario Kim Kelly, who is plotting a “Sleep No More”-inspired walk-around theatrical show for the Sunset House venue later this year. “7 Paintings,” however, is fully seated, and purposefully a little silly. Beshir and Kelly have been evolving it during its L.A. run, recently adding a stronger painting component by giving guests their own canvas to work on throughout the evening. Each night crowns a winner.
“Everyone comes over to look at their art,” Kelly says. “It just kind of changed the whole thing, to be honest. People are now being creative throughout the entire evening. Instead of just watching and occasionally painting, you’re now painting the whole time.”
As for what, perhaps, soba noodles with edamame and mushrooms have to do with Pablo Picasso, or why Salvador Dali gets an unexpected dessert course of a white chocolate potato souffle, Beshir clarifies the goal of the evening. While the animated Mona Lisa will provide backstories on each painter, this isn’t an educational night. “It’s fun dining, not fine dining,” Beshir says.
And by the end of my night, strangers were socializing, showing off their painted cookie creations, sharing Banksy tidbits and asking for recommendations on various vinaigrette combinations. Ultimately, it’s an evening of discovery, packed with surprises like finding an entire course hidden under a canvas.
Darryl Mayes of Charlotte, N.C., left, and Taylor Smith of North Hollywood, right, uncover their course.
(Christina House / Los Angeles Times)
“We try not to have too much sophistication, like fried ants or something. I’m personally very adventurous in how I eat, but if I want to have this in 100 cities around the world, I cannot be too meticulous.”
And Beshir has big goals.
“I want this be your movie and dinner thing,” Beshir says. “I want people to be waiting for our next show, and to be able to afford to come every couple months.”
And to come home not with leftovers, but perhaps a painting of their own.
Lifestyle
We unpack the 2026 Emmy nominations : Pop Culture Happy Hour
Matthew Rhys was nominated for his role in Widow’s Bay.
Apple TV
hide caption
toggle caption
Apple TV
The 2026 Emmy nominations are here. We’re unpacking the record-breaking nominations for Hacks, plus a big day for Widow’s Bay, The Pitt, and The Bear. We’ll also talk about the snubs and make some early predictions of who will win.
Connect with Pop Culture Happy Hour:
Letterboxd / Facebook
Our weekly newsletter
Support Pop Culture Happy Hour+
-
Kentucky36 seconds agoKentucky lawmakers hold town hall on AI data centers in Louisville
-
Louisiana6 minutes agoNorman C. Francis library naming honors Lafayette education legacy
-
Maine13 minutes agoLive updates: U.S. and Iran escalate attacks; jockeying starts in Maine after Graham Platner drops Senate bid
-
Maryland16 minutes agoHow the Baltimore-style hot dog tells a uniquely Maryland story
-
Michigan21 minutes agoMichigan immigration advocates react after Supreme Court ruling on Temporary Protected Status
-
Massachusetts28 minutes agoIs new construction right for you? There are benefits to buying a brand-new home in Massachusetts.
-
Minnesota31 minutes agoWhere to watch Cleveland Guardians vs Minnesota Twins: TV channel, start time, streaming for July 9
-
Mississippi36 minutes agoWhere Ace Reese, Mississippi State signees appear in latest MLB mock drafts