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Urgent superannuation warning for thousands as Aussie loses $165,000: ‘I just clicked’

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Urgent superannuation warning for thousands as Aussie loses 5,000: ‘I just clicked’
Melinda Kee (pictured) is on a mission to find the other victims who moved their superannuation into collapsed funds before it’s too late. (Source: Supplied)

Thousands of Australians are still likely in the dark about losing hundreds of thousands of dollars in their retirement savings. Authorities are still waiting for victims to come forward after more than a $1 billion was quietly lost from superannuation funds of workers across the country.

Social media ads and aggressive sales tactics were used to lure in regular working Australians. That was the case for Queensland woman Claire* who was encouraged to move her superannuation into a new fund and ultimately lost $165,000 when she later learned it had disappeared.

Claire only realised something was wrong when she received a strange email from “equity trustees” which in the moment didn’t mean anything to her at all.

“I was just lucky that I clicked on it,” she told Yahoo Finance.

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Claire, who works in education, admits she isn’t a sophisticated investor. She paid almost no attention to her superannuation but came across an ad while “doomscrolling” Facebook that caught her eye.

“It was along the lines of nine out of 10 super funds are underperforming. Is your’s one of them?” she recalled. “It wasn’t dodgy looking.”

She clicked to find out if her super fund was on the list.

“To get the article you had to put your name and your phone number and your email in, or something like that.”

However when she did, she didn’t get an article. Instead she got a call from a business on the Gold Coast.

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Claire was urged to send through her latest superannuation statement, which she did, and that’s when the “constant” calls started.

Despite her reservations and skepticisms – and repeatedly declining their overtures – the pushy tactics from financial advisors on the other end of the line eventually wore her down and she was convinced to move her superannuation from industry fund QSuper to a fund she couldn’t actually find anything about on Google, called NQ Super.

“They essentially had an answer for everything and made it sound safe as houses, and if I didn’t do this I’m an absolute idiot… They sort of played on my naivety and my lack of knowledge of the super system,” she said.

Claire looking at her superannuation information in a Queensland office.
Claire is one of about 12,000 Aussies who lost an estimated $1.1 billion. (Source: Supplied)

In her late 30s, Claire was promised much higher returns by the time she retired if she switched.

In a subsequent statement of advice put together by an advisory firm called Venture Egg, and seen by Yahoo Finance, she was told the money would be put into mostly standard investments such as the Betashares Nasdaq ETF and Vanguard ETF funds for Australian and international stocks – common, low risk products that track broad sections of the stock market.

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Against her better judgement, she moved her fund over in 2023. But the following year she received a “random” significant event notice in her inbox about an investment fund she’d never heard of.

Claire eventually discovered she had actually been moved into something called the Shield Master Fund which had since collapsed.

Claire is one of about 12,000 Aussies who lost an estimated $1.1 billion when Shield and, later, the First Guardian Master Fund imploded.

“I could have easily just deleted that email – it wasn’t a familiar name to me – but I read it, and I think that’s what the problem is,” Claire said.

A majority of people in those two funds have still not made an official complaint with the appropriate financial ombudsman, with corporate regulator ASIC believing many are still unaware they have been impacted.

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Do you have a story? Nick.whigham@yahooinc.com

Claire pointing to her superannuation loss in an Australian office.
Claire, who works in education, admits she isn’t a sophisticated investor. (Source: Supplied)

ASIC sent out correspondence to victims earlier this month, but there are still more than 9,000 people who have not lodged their complaint to receive compensation.

Melinda Kee is another victim and has been working with ASIC as well as the federal government as it works through the ongoing fallout and looks to shore up rules to prevent similar disasters in the future. She runs a Facebook group for victims and has built a website for anyone affected to find vital information about the advisory groups involved.

“I stepped up because it came down to who else was going to? These people are distraught… I’ve had 65-year-old men crying,” she told Yahoo Finance.

She is desperate to reach the thousands of Aussies – some of whom she believes are overseas – who appear unaware that at least some of their retirement savings have been lost.

Melinda has a lot of experience is financial markets and used to be a day trader. She was looking to shift her superannuation savings after the fund she was in at the time had gone backwards by $28,000 over the previous year.

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During a period she was off sick from work, she used iSelect to change a number of bills including, gas, electricity and health and pet insurance. It was shortly after that when she began receiving cold calls about switching her retirement savings as well.

“This wasn’t a case of investors chasing speculative returns outside the system. This happened within the regulated superannuation and financial advice framework, overseen by licensed professionals and trustees with legal fiduciary obligations,” she said.

If you moved your superannuation and think you might be impacted, you can check to see a list of trustees and super platforms that funnelled money into the collapsed funds, which might be more familiar to most victims, and for which deadlines for seeking compensation are fast approaching.

Some victims have only until March 31, 2026, to seek compensation.

ASIC has emailed people they believe unknowingly lost money. (Source: ASIC/Getty)
ASIC has emailed people they believe unknowingly lost money. (Source: ASIC/Getty)

While some early decisions have been made for a select number of victims who were moved into the collapsed funds, a vast majority, like Claire, are still waiting for their claim to be worked through.

Melinda is advocating for ‘Pay Now Recover Later’ as the government taps the broader superannuation sector to help fund compensation for victims.

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“It is not about rewarding risk-taking, it’s about restoring confidence, fairness, and accountability in a system Australians are required by law to rely on for their retirement,” she said.

This week, ASIC launched a fresh review into the practice of using lead generators to lure in superannuation investors, with more than 40 groups called out.

Lead generation is the process of identifying someone as a potential sales target and may offer a free ‘super health check’ or offer to find your lost super. They are often paid “marketing fees” by licensed financial advisers.

Super Consumers Australia is calling for a ban on lead generation for super and financial advice, along with closing the loophole that allows cold calling to offer financial advice.

The group said predatory super switching schemes had been fuelled by lead generators who had been using social media to collect people’s contact details and sell them on to third parties.

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“These schemes are highly effective, they prey on people who are just looking to do the right thing and get on top of their super,” Super Consumer Australia CEO Xavier O’Halloran said.

*Claire is a pseudonym to protect her identity

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The Geopolitics of Gold: A New Arena for U.S.–China Financial Coexistence

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The Geopolitics of Gold: A New Arena for U.S.–China Financial Coexistence

China is strengthening Hong Kong as a global gold trading hub to expand its role in gold markets, reinforce Hong Kong’s financial position, and gradually increase renminbi usage in commodity transactions. The shift could contribute to a more multipolar gold market that coexists with established Western financial centers rather than displacing them.

 

As U.S.–China strategic competition intensifies, most attention focuses on tariffs, export controls, semiconductors and military signaling in the Indo-Pacific. Yet an equally consequential transformation is unfolding in the architecture of global finance. Payment systems, clearing networks, benchmark indices and reserve assets are increasingly viewed not merely as market mechanisms but as instruments of national resilience and influence. Within this broader recalibration, China’s push to strengthen Hong Kong’s role as a global gold trading hub deserves careful attention.

At first glance, gold may seem an unlikely arena for geopolitical significance. It is an ancient asset, often perceived as a conservative hedge rather than a strategic lever. Yet gold occupies a unique dual role in the international system, functioning both as a commodity and as a monetary anchor. Central banks across advanced and emerging economies have increased gold purchases in recent years, reflecting a desire for diversification amid sanctions risk, currency volatility and systemic uncertainty. In a world where financial interdependence can become politicized, gold’s neutrality has regained appeal.

Global gold pricing today remains anchored in established Western hubs, particularly London and New York. These centers benefit from deep derivatives markets, trusted legal systems, and decades of accumulated liquidity. The infrastructure surrounding benchmark pricing, clearing and custody is embedded within a U.S.-dollar-centric system that has provided stability and efficiency for global investors for generations. The durability of this system rests on institutional credibility, rule of law and market depth, factors that are not easily replicated elsewhere.

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Yet the distribution of physical supply and demand has shifted. China is the world’s largest gold producer and one of its largest consumers. The mismatch between China’s real-economy weight and its influence over pricing benchmarks reflects a broader structural imbalance in global finance, where economic gravity is evolving faster than institutional architecture.

Beijing’s support for expanding gold trading functions in Hong Kong can be interpreted as a measured response to this imbalance. Hong Kong’s role is not incidental. Its common law framework, internationally recognized regulatory standards and convertible currency regime give it a hybrid character: sovereign Chinese territory with global financial connectivity. Enhancing its gold trading, storage, settlement, and derivatives ecosystem reinforces Hong Kong’s function as China’s primary international financial interface.

From a geo-economic perspective, three objectives appear to converge.

First, strengthening Hong Kong’s gold market deepens the city’s integration into global commodity finance at a time when its strategic role is under scrutiny. A vibrant gold hub would expand liquidity pools, create new financial products, and reinforce Hong Kong’s relevance in global asset allocation. Rather than representing fragmentation, additional nodes in global trading networks can increase redundancy and resilience, reducing systemic concentration risk.

Second, gold trading offers a pragmatic channel for incremental renminbi internationalization. Currency internationalization is not achieved through declarations; it is built gradually through usage, liquidity, and confidence. If some gold transactions, particularly those involving mainland institutions or emerging market partners, are settled in offshore renminbi, this would represent diversification rather than displacement. The dollar’s dominance rests on deep capital markets and institutional trust; incremental expansion of renminbi settlement in specific sectors does not automatically undermine that foundation.

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Third, expanding gold-related infrastructure in Hong Kong provides a degree of insulation from geopolitical shocks. Over the past decade, financial sanctions have become a more prominent feature of international statecraft. From Washington’s perspective, sanctions are a legitimate tool to uphold national and allied security interests. From Beijing’s perspective, excessive reliance on external financial nodes creates vulnerabilities. Developing alternative trading and clearing capacity can therefore be viewed less as a challenge to existing systems and more as strategic risk management in an era of heightened mistrust.

This brings us to the central question for U.S.–China relations: Is commodity pricing power destined to become another zero-sum battleground, or can it evolve within a framework of competitive coexistence?

Pricing power carries influence. Benchmarks shape how contracts are written, how derivatives are structured and how reserves are valued. They influence capital allocation decisions across continents. Historically, the concentration of commodity pricing in a handful of Western centers has reinforced the centrality of the dollar in global trade and finance. As economic weight shifts toward Asia, pressure for greater regional representation in pricing mechanisms is a predictable outcome.

However, greater plurality does not necessarily equate to fragmentation. Energy markets already demonstrate coexistence among multiple pricing references across regions. Financial markets are capable of sustaining parallel benchmarks serving different investor bases and time zones. In the case of gold, a deepening Asian trading hub could complement rather than replace established Western centers, reflecting the reality of a 24-hour global market.

Hong Kong is unlikely to displace London or New York in the foreseeable future. The credibility, liquidity and trust embedded in those markets are substantial. But Hong Kong’s development could gradually contribute to a more multipolar ecosystem in which Asian trading hours, regional demand dynamics and renminbi-linked products play a more visible role. Such evolution would mirror broader changes in the global economy rather than signal systemic rupture.

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For the United States, this shift underscores the importance of sustaining the strengths that underpin dollar leadership: transparent governance, open capital markets, legal predictability, and financial innovation. The attractiveness of U.S. financial markets has historically been its most durable strategic asset. A competitive global environment can reinforce those strengths if approached with confidence rather than defensiveness.

For China, credibility will be decisive. International investors require regulatory clarity, enforceable contracts, and unrestricted access to liquidity. If Hong Kong’s gold hub is perceived as market-driven and rule-based, it can attract global participation. If, however, benchmarks are seen as politicized or opaque, investor trust will erode. Financial influence ultimately rests on confidence, not decree.

The broader significance lies in how both countries manage structural change. As economic power diffuses, financial governance will inevitably adjust. Attempts to freeze the status quo are unlikely to succeed indefinitely, but unmanaged transitions risk instability. Dialogue on financial stability, transparency in commodity markets and technical cooperation between regulators could help ensure that competition remains bounded and predictable.

Commodity pricing power may indeed emerge as a subtle but consequential frontier in U.S.–China financial relations. Yet frontiers are not inherently battlefields. They can also serve as laboratories for adaptation. If Hong Kong’s expanding role in gold trading contributes to diversification without destabilization, it may offer a model for how major powers can pursue strategic interests while preserving systemic stability.

In a world confronting shared challenges, from debt vulnerabilities to climate transition and technological disruption, neither the United States nor China benefits from a fractured financial order. Gold’s resurgence as a reserve asset reflects a collective search for stability. Ensuring that the infrastructure surrounding it remains transparent, resilient, and interconnected is a common interest.

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Ultimately, the evolution of gold trading in Hong Kong symbolizes a broader reality: the global financial system is entering a more distributed phase. How Washington and Beijing respond will shape not only their bilateral relationship but the durability of the international monetary system itself.

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4 instances when student loan refinancing doesn’t make sense

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4 instances when student loan refinancing doesn’t make sense

Student loan refinancing is often billed as a way to expedite and simplify student loan repayment. And it certainly can be: By replacing your existing loans with a new one, you can potentially score a lower interest rate, and you will have just one payment due date to keep track of. But refinancing is not the right strategy for everyone.

In general, it’s a move that tends to make sense if you have private student loans and if your credit score and income are “high enough to qualify you for a lender’s lowest interest rates,” said NerdWallet. However, in the following four instances, you may want to reconsider or at least think twice.

1. You have federal loans and may want those benefits

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How to protect your finances if you lose your job

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How to protect your finances if you lose your job

 

In historical terms, the current unemployment rate of around 5% isn’t much to write home about. You only need go back to 2011 for a rate of over 8%, to 1993 for a rate of over 10% and 1984 for one of almost 12%. However, there are plenty of reasons why even at this level, it’s incredibly unsettling – and why it’s important to consider what it could mean for you.

The main concern for many people is that things are moving in the wrong direction. Unemployment is rising, and the pace has picked up very slightly, redundancies are up over the year and job vacancies are falling. It means workplaces are more likely to be laying people off, so those who remain in work feel less secure.

When things are steadily getting worse, it’s difficult to know where this will end. The Office for Budget Responsibility is optimistic, expecting it to remain around 5% for a while and then drop back closer to 4.1% by 2027. The Bank of England thinks it’ll hang around for longer at the current level; however the monetary policy committee admitted there’s a risk it could be higher than expected.

There are a couple of potential spanners in the works. There’s the massive unknown quantity of AI, which has started to impact hiring decisions, and is only likely to play an increasingly important role as the technology improves.

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A Kings College study found that those businesses with the most AI crossover have cut staffing by 4.5% and junior positions by 5.8%. They were also 16.3 percentage points less likely to advertise new jobs. It’s one reason why the ONS data shows the unemployment rate of those aged 18-24 in November was almost 13% and the employment rate less than 61%.

Interestingly, the loss of junior roles has an impact on the jobs market that may look at first glance to be a sign of strength. As junior roles go, it automatically means that average pay among those who remain in their jobs increases. It means we may see average pay rises and assume it’s a positive, when part of the movement will be directly as a result of job losses.

Fired woman · Jackyenjoyphotography via Getty Images

There’s also the risk that businesses are reluctant to invest in new staff. There’s a horrible level of uncertainty in the wider world, coupled with incredibly sluggish economic growth and the worry about business taxes every time there’s a budget.

Meanwhile, it has been 10 years since the consumer confidence index was in positive territory, so as people hold back on purchases, companies aren’t keen to expand.

This lack of confidence has led to cost-cutting, including the so-called ‘delayering’ of the workforce: removing levels of middle managers.

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It means people later in their careers, many of whom are on higher incomes, suddenly find themselves out of work. Not only that, but because every business in their sector may be doing the same thing, they struggle to find work again.

Unemployment can have a devastating impact on your financial resilience. The HL Savings and Resilience Barometer shows that, on average, unemployed households don’t have anything left at the end of the month. Overall, households have enough cash to cover more than three months of their essential spending. Among unemployed households, this falls to less than a week.

If you find yourself in this boat, it’s worth checking whether you qualify for any state support. You may be able to get jobseeker’s allowance – assuming you have worked and paid national insurance contributions recently.

You may also get universal credit, although this won’t apply if you have savings and investments. In any case, you will need to budget for the fact this is likely to offer a much lower level of income than you’re used to.

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It means that anything you can build while you’re working could be a lifeline later. It’s worth revisiting your emergency savings as soon as possible.

Ideally you should have enough cash to cover 3-6 months’ worth of essential spending – in a competitive easy access savings account. It’s worth checking online banks and savings platforms to make sure you’re making the most of this money.

Having a cushion of cash will help keep you on track if you are out of work for a period. At the moment, the HL Barometer shows just over half of people are in this position (52%), so it’s worth making sure you’re one of them.

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