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The FCC is cracking down on scammy robotexts. What that means for you

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The FCC is cracking down on scammy robotexts. What that means for you

What number of textual content messages have you ever obtained currently a couple of missed supply of a bundle you didn’t order? Or a prize you’ve earned for being a loyal buyer of an organization you don’t use? Or a nonexistent withdrawal simply made in your account?

Bogus messages like these have skyrocketed lately as scammers have shifted from robocalls to robotexts — partially as a result of the feds had been forcing cellphone corporations to close their networks to robocalls. The authorized panorama is altering, nonetheless, in a approach that ought to make it more durable for fraudsters to invade your message queue too.

That’s more durable, not unattainable. Scammers are a notoriously resourceful bunch.

On Thursday, the Federal Communications Fee adopted a rule that requires cell phone corporations to dam texts which can be “extremely more likely to be unlawful.” That features texts from spoofed or non-working numbers, which spammers continuously depend on for his or her bulk messages.

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The robotext drawback has grown dramatically; in response to Robokiller, which makes spam-blocking expertise, People obtained greater than 225 billion unsolicited texts final yr. That works out to greater than 700 per smartphone consumer.

The scams are notably harmful, the fee warned Thursday, noting people have a tough time not studying incoming texts. Along with peddling get-rich-quick schemes and different nuisances, robotexts could also be used to trick individuals into revealing delicate private info or putting in malware.

The brand new guidelines received’t go into impact for a number of weeks, and a follow-up set of protections from the FCC are nonetheless awaiting public remark and a closing vote. Within the meantime, there are steps you’ll be able to take to spare your self the distress of listening to your cellphone’s incoming textual content notification chime, solely to find it’s yet one more pretend discover from FedEx.

The brand new guidelines

The fee utilized a number of the similar strategies to spam texts because it has used to discourage spam calls. As soon as the newly authorized order takes impact, cell phone networks will probably be required to ascertain a “cheap” Do Not Originate listing of numbers that won’t be allowed to ship textual content messages, just like the listing they need to keep for cellphone calls.

At a minimal, the Do Not Originate textual content listing will embody numbers which can be invalid or not but assigned in North America. People and organizations whose legitimate numbers are utilized by spammers to disguise the true supply of their texts also can have their numbers positioned on the listing.

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This type of blanket strategy targets a standard observe amongst robotexters, which is to make use of completely different numbers (actual or spoofed) to originate successive come-ons or phishing makes an attempt. That’s why you’ll be able to’t make a lot headway towards spam texts by blocking particular person numbers in your cellphone — the texts simply hold coming from new, unblocked numbers.

It’s additionally vital that the FCC is requiring, not urging, cellular corporations to create a listing and block texts from these numbers. The shift “is partially the results of the heightened danger of textual content messages as each annoyance and automobiles for fraud,” the fee mentioned in its order. “Knowledge signifies that buyers learn almost all texts they obtain, and accomplish that almost instantly. Certainly, trade information suggests that buyers open a far bigger share of textual content messages than electronic mail, and open such messages way more shortly. This stands in distinction to calls the place, as we now have mentioned repeatedly, customers report now not trusting calls from an unfamiliar quantity and refusing to reply them.”

In case the brand new system interferes with legitimate texts, the order requires cellular corporations to supply the general public a single level of contact for complaints about extreme blocking.

The purpose is to cease rip-off texts within the pipeline, quite than use massive fines and splashy enforcement actions to attempt to deter robotexters. Not that the fee has completed a lot on the deterrence entrance. In accordance with the FCC, the company has taken just one enforcement motion towards a textual content spammer, issuing a quotation in 2018 to a marketer who despatched texts to individuals on the federal Do Not Name Registry, which bars unsolicited messages in addition to cellphone calls. The registry is predicated on the 1991 Phone Client Safety Act, which prohibits using automated dialing gear to contact any residential quantity “with out the prior categorical consent of the known as social gathering.”

Two years in the past the Supreme Court docket made it considerably more durable to implement the act, ruling in Fb vs. Duguid that the legislation barred automated calls provided that they had been made to numbers chosen at random or in sequence. Robotext scammers “are more and more utilizing gear that doesn’t fulfill the definition of an autodialer underneath the legislation,” FCC Chair Jessica Rosenworcel instructed a Home oversight subcommittee in a letter that December.

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“In gentle of those new authorized and technical limitations, I consider the FCC might want to deal with stopping robotexts within the first place, quite than simply attempting to punish these liable for them after the actual fact,” Rosenworcel wrote.

The most recent order will take impact 30 days after it’s printed within the Federal Register, and it could take a while earlier than that occurs. So don’t anticipate cell phone corporations to plug their networks to suspected robotexts straight away.

Extra safety sooner or later?

The order adopted Thursday additionally proposes extra guidelines that will crack down additional on robotexts. One would bar textual content messages to the greater than 240 million numbers on the Do Not Name Registry. One other would bar websites from tricking customers into granting a number of unrelated corporations permission to ship them unsolicited messages. A 3rd would require cellular corporations to dam messages from senders recognized by the FCC because the supply of unlawful texts, simply as they need to do for robocallers recognized by the fee.

The fee didn’t, nonetheless, suggest a requirement that cellular corporations authenticate the supply of every textual content message and block those which can be spoofed, as its guidelines require for cellphone calls. Along with a ban on texts from invalid or inactive numbers, blocking spoofed numbers may pose a big hurdle to robotexters. The issue, the fee mentioned in its order, is that it’s not clear whether or not the authentication strategies that work for cellphone calls will work for texts.

Fairly than proposing a rule, the fee requested for touch upon how a system to authenticate the supply of textual content messages may work, and the way that technical resolution is likely to be utilized to the robotext drawback.

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One other subject not explicitly addressed by the order is spam texts from electronic mail addresses. Cell phone networks have electronic mail gateways that enable clients to alternate texts with electronic mail addresses. So naturally, software program builders are providing instruments that may ship texts in bulk from electronic mail addresses — without spending a dime.

Already, some spammers are originating their textual content scams from electronic mail addresses. If the FCC manages to close the door to spam texts despatched from cellphone numbers, how lengthy will it take your complete robotext trade to comply with go well with?

What you are able to do now

Because the FCC famous, many customers have taken a sledgehammer strategy to spam calls, sending all calls from unknown numbers mechanically to voice mail. Official callers will go away a message; robots and scammy name facilities usually don’t.

In case you have an Apple iPhone and use the corporate’s iMessage app, you’ll be able to take the identical strategy with textual content messages. Within the Settings app, underneath Messages, you’ll be able to select an choice labelled Filter Unknown Senders. Doing so will put messages from numbers your cellphone doesn’t acknowledge into a listing separate from those out of your contacts.

On Android telephones, Google’s Messages app — which isn’t essentially the default messaging app on the cellphone — gives an analogous type of safeguard, however with extra AI. For those who allow spam safety (it’s underneath “Spam Safety” within the Settings menu of the app), Google will use its machine-learning-powered analytics to assessment incoming texts. If Google suspects a textual content is spam, it’s going to transfer the message to a separate folder for spam and blocked texts, then let you recognize you’ve obtained a message of sketchy origin. If it’s respectable, you’ll be able to take away the spam tag and ship it to your common textual content inbox.

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These instruments are free. Cell phone corporations and app builders additionally provide competing instruments to dam spam texts, a few of which carry a price.

The most well-liked messaging apps additionally allow you to dam and report the numbers utilized by robotexters, however the one-at-a-time strategy isn’t going to cease scammers who shift quickly from quantity to quantity. It’s about as efficient as attempting to seal holes in a levee that retains springing new leaks.

About The Instances Utility Journalism Group

This text is from The Instances’ Utility Journalism Group. Our mission is to be important to the lives of Southern Californians by publishing info that solves issues, solutions questions and helps with determination making. We serve audiences in and round Los Angeles — together with present Instances subscribers and numerous communities that haven’t traditionally had their wants met by our protection.

How can we be helpful to you and your group? E-mail utility (at) latimes.com or one among our journalists: Matt Ballinger, Jon Healey, Ada Tseng, Jessica Roy and Karen Garcia.

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Column: Examining Trump's lies about what he did with Obamacare and COVID

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Column: Examining Trump's lies about what he did with Obamacare and COVID

My favorite Lily Tomlin line is this one: “No matter how cynical you become, it’s never enough to keep up.”

I love it more today than ever, because it applies so perfectly to how we must respond to the campaign claims of Donald Trump and JD Vance. Especially Trump’s assertions about his role — heroic, in his vision — in “saving” the Affordable Care Act and fighting the COVID pandemic.

I’ve written before about the firehouse of fabrication and grift emanating from the Trump campaign like a political miasma. On these topics, he has moved beyond his habit of merely concocting a false reality about, say, immigration and crime to deliberately concocting a false reality about himself.

Donald Trump could have destroyed [Obamacare]. Instead, he worked in a bipartisan way to ensure that Americans had access to affordable care.

— JD Vance, flagrantly lying about Trump’s management of the Affordable Care Act

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To start by summarizing: Trump did everything in his power to destroy the Affordable Care Act, starting on the very first day of his term in 2017. On COVID, he did everything in his power to make America defenseless against the spreading pandemic.

Let’s take them in order.

Here’s what Trump said about the Affordable Care Act during his Sept. 10 debate with Kamala Harris: “I had a choice to make when I was president, do I save it and make it as good as it can be? Never going to be great. Or do I let it rot? … And I saved it. I did the right thing.”

This was the prelude to his head-scratching assertion that he has “concepts of a plan” to reform healthcare in the U.S. I examined what that might mean in a recent column, in which I explained that it would turn the U.S. healthcare system to the deadly dark ages when people with preexisting medical conditions would be either denied coverage or charged monstrous markups.

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During his own debate Tuesday with Tim Walz, Vance made himself an accomplice to Trump’s crime against truth .

Here’s Vance’s version of the Trumpian fantasy:

“Donald Trump has said that if we allow states to experiment a little bit on how to cover both the chronically ill, but the non-chronically ill … He actually implemented some of these regulations when he was president of the United States. And I think you can make a really good argument that it salvaged Obamacare. … Donald Trump could have destroyed the program. Instead, he worked in a bipartisan way to ensure that Americans had access to affordable care.”

Here’s what Trump actually did to the Affordable Care Act during his presidency. He had made repealing the ACA a core promise of his 2016 presidential campaign, stating on his website, “On day one of the Trump Administration, we will ask Congress to immediately deliver a full repeal of Obamacare.” (Thanks are due to the indispensable Jonathan Cohn of Huffpost for excavating the quote.)

Trump drove down Obamacare enrollment every year he was in office; when Biden removed Trump’s obstacles, enrollment soared.

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(KFF / Kevin Drum)

On Inauguration Day, Trump issued an executive order instructing the entire executive branch to find ways to “waive, defer, grant exemptions from, or delay the implementation of any provision or requirement” of the ACA.

During his presidency, he never abandoned the Republican dream of repealing Obamacare, even after July 28, 2017, when the late Sen. John McCain (R-Ariz.) strode to the Senate well and delivered a thumbs-down coup de grace to a GOP repeal bill.

Trump never ceased slandering the ACA as a “disaster.” He returned to the theme during last month’s debate: “Obamacare was lousy healthcare,” he said. “Always was. It’s not very good today.” As president, he threatened to make it “implode,” and used every tool he could get his fingers on to do so.

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Just after taking office, he abruptly canceled the customary last-minute advertising blitz to encourage enrollments in Obamacare plans before open enrollment ended on Jan. 31. The last minute surge in enrollments, which had occurred every previous year, vanished. The drop-off was particularly devastating because it was concentrated among the healthiest potential enrollees — those who often wait until the last minute to sign up and whose premiums generally subsidize older, less healthy patients.

In September 2017 he slashed the advertising budget for the upcoming open enrollment period for individual insurance policies by a stunning 90%, to $10 million from the previous year’s $100 million. He also cut funds for nonprofit groups that employ “navigators,” those who help people in the individual market understand their options and sign up, by roughly 40%, to $36.8 million from $62.5 million.

The impact these policies had on enrollment was dire. In the three years before Trump took office, ACA marketplace plans experienced annual enrollment increases, to 12.7 million enrollees in 2016 from 8 million in 2014. During every year of the Trump administration, enrollment declined, falling to 11.4 million in 2020.

Every year since Joseph Biden took office, enrollment has increased, reaching a record 21.3 million this year — an 86% increase over Trump’s last year.

As for Vance’s fatuous claim that Trump “worked in a bipartisan way to ensure that Americans had access to affordable care,” you have the right to ask what Vance has been smoking.

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The only bipartisanship on the ACA during the Trump years, Cohn observes, were the actions of GOP senators such as McCain and Lisa Murkowski of Alaska to cooperate with Democrats to stave off their fellow Republicans’ anti-ACA vandalism.

Now onto Trump’s fantasy vision of his role in fighting the COVID pandemic. Speaking in a low-energy, exhausted monotone at a speech Tuesday in Milwaukee and reading at times from a binder, he praised himself for instituting Operation Warp Speed, which funded COVID vaccine development in record time and got them rolled out in January 2021.

“We did a great job with the pandemic. Never got the credit we deserved,” he said. He then veered into blaming China for the pandemic, a familiar topic. He said bluntly that the pandemic was “caused by the Wuhan lab. I said that from the beginning, came from Wuhan. And the Wuhan lab, it wasn’t from bats in a cave that was 2,000 miles away. … It’s really the China virus.”

As for the rest of his COVID performance, he said this: “We did a great job with the ventilators, the masks and the gowns and everything. … When we got here the cupboards, our cupboards, I used to say our cupboards were bare. … No president put anything in for a pandemic.” Then he segued into praising himself for a big tax cut, and COVID was forgotten.

A few points about this spiel:

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Trump is correct that Operation Warp Speed was a significant achievement. But he didn’t continue to support it by advocating for its product, the COVID vaccine. Instead, he has thrown in his lot with fanatical anti-vaccine agitators such as Robert F. Kennedy. He has repeated an anti-vax mantra, promising, “I will not give one penny to any school that has a vaccine mandate or a mask mandate.” This is a formula for exposing children to vaccine-preventable diseases such as measles and even polio.

Trump’s reference to the Wuhan Institute of Virology as the source of SARS-CoV-2, the virus that causes COVID, underscores how closely the so-called lab-leak theory of COVID’s origins is tied to right-wing partisan politics. The theory originated with Trump acolytes at the State Department, who saw the accusation as a convenient weapon in Trump’s economic war with China.

To this day, not a speck of evidence has been produced to validate this claim; scientists versed in the relevant disciplines of virology and epidemiology say the evidence overwhelmingly supports the hypothesis that the virus reached humans via the wildlife trade, and that its journey may well have started with bats thousands of miles from Wuhan, China.

Trump is lying when he says his predecessors in the White House left him without resources. The truth is that Trump himself hobbled pandemic response from the start.

In 2016, in the wake of the Ebola epidemic in Africa, President Obama had established the the Directorate for Global Health Security and Biodefense at the National Security Council “to prepare for and, if possible, prevent the next outbreak from becoming an epidemic or pandemic,” in the words of its senior director, Beth Campbell. Trump dissolved it in 2018.

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During the pandemic, Trump cut off funding for the World Health Organization. He eliminated a $200-million pandemic early-warning program training scientists in China and elsewhere to detect and respond to such threats. He sidelined the White House Office of Science and Technology Policy, which had been established under Franklin D. Roosevelt.

Due to these steps, the U.S. was fated to sleepwalk into the pandemic. The COVID death toll in the U.S. stands at more than 1.2 million, and its reported death rate from COVID of 341.1 per 100,000 population is the highest in the developed world.

Ventilators, masks and gowns? Trump placed the procurement of this essential personal protective equipment in the hands of his son-in-law, Jared Kushner, who handled the task incompetently. Kushner turned away urgent appeals from state and local officials for those supplies.

“The notion of the federal stockpile was it’s supposed to be our stockpile, it’s not supposed to be states’ stockpiles that they then use,” Kushner said at a briefing.

Following his remarks, the website of the government’s national strategic stockpile of medicines and supplies was changed from asserting that its purpose was to “support” the emergency efforts of state, local and tribal authorities by ensuring that “the right medicines and supplies get to those who need them most.” The new language redefined the stockpile’s role as “to supplement state and local supplies … as a short-term stopgap.”

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Supplies of ventilators, masks and gowns remained scarce through the first months of the pandemic. A procurement official at a Massachusetts hospital system told me of having had to cut a deal with a shadowy broker offering 250,000 Chinese-made masks at an inflated price, completing the transaction for $1 million at a darkened warehouse five hours from home.

Trump made anti-science incompetence and disregard for the welfare of Americans part of our history. The same thing, or worse, looms on the horizon in a second Trump term.

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Albertsons to pay $3.9 million over allegations it overcharged, lied about weight of groceries

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Albertsons to pay .9 million over allegations it overcharged, lied about weight of groceries

Grocery titan Albertsons will pay $3.9 million to resolve a civil law enforcement complaint alleging that it ripped off customers at hundreds of its Vons, Safeway and Albertsons stores in California, authorities said Thursday.

According to the complaint, groceries sold by Albertsons Cos. — including produce, meats, baked goods and other items — had less product in the package than indicated on the label. The company also is accused of charging customers prices higher than its lowest advertised price.

“False advertising preys on consumers, who are already facing rising costs, and unfairly disadvantages companies that play by the rules,” L.A. County Dist. Atty. George Gascón said. “This kind of corporate conduct is especially egregious when it comes to essential groceries, as Californians rely on accurate advertised prices to budget food for their families.”

The case was filed in Marin County Superior Court in partnership with the consumer protection units of the district attorney’s offices of Los Angeles, Marin, Alameda, Sonoma, Riverside, San Diego and Ventura counties.

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The settlement will be divided among the seven counties and used to support future enforcement of consumer protection laws, according to the Marin County district attorney’s office. None of the money will be paid back to consumers.

The fine comes just over a year after the same company was ordered to pay $3.5 million for selling expired over-the-counter drug products. The company is also currently fighting a federal antitrust lawsuit that seeks to block its planned merger with grocery giant Kroger Inc.

Albertsons Cos. operates 589 Albertsons, Safeway and Vons stores in California. The company did not admit wrongdoing. It cooperated with the investigation and has taken steps to correct the violations, according to the L.A. County district atttorney’s office.

In a statement on the settlement, the company said it takes the matter seriously and is committed to ensuring its customers can shop with confidence.

“We have taken steps to ensure our price accuracy guarantee is more visible to customers by posting signage at multiple locations at the front of our stores,” the company stated. “We have conducted additional comprehensive training for associates to reinforce the importance of price accuracy and customer transparency. Additionally, we have enhanced price tracking systems to better ensure real-time accuracy at stores.”

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Prosecutors in the lawsuit alleged that the company failed to implement a price accuracy policy ordered by a court in 2014.

The policy requires that customers who are overcharged for an item either receive the item for free or receive a $5 gift card, depending on which option is worth more. It is designed to encourage customers to immediately report false advertising.

Under the judgment reached Thursday, the grocery giant must implement this policy and ensure staff are properly trained to place accurate weight labels on products.

The serial overcharging was discovered through inspections by Marin County’s Department of Agriculture, Division of Weights and Measures and its counterparts across the state.

“We could not have achieved this result without the outstanding work of our Weights and Measures inspectors as well as vigilant consumers,” said Deputy Dist. Atty. Andres Perez, who prosecuted the case for Marin County.

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For the next three years, Albertsons Cos. is required to hire an independent auditor to ensure it is complying with the terms of the judgment.

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Disney faces class action lawsuit over employee data breach

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Disney faces class action lawsuit over employee data breach

Walt Disney Co. has been hit with a class action lawsuit accusing the Burbank-based entertainment giant of negligence, breach of implied contract and other misconduct in connection with a massive data breach that occurred earlier this year.

Plaintiff Scott Margel submitted the complaint on Thursday in Los Angeles County Superior Court against Disney and Disney California Adventure. The 32-page document also accuses the company of violating privacy laws by not doing enough to prevent or notify victims of the extent of the leak.

The class members, estimated to number in the thousands, are described in the complaint as individuals who gave “highly sensitive personal information” to Disney in connection with their employment at the company — information that was allegedly compromised in the breach.

Representatives of Disney did not immediately respond Friday to The Times’ request for comment.

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The lawsuit cites an article published in September by the Wall Street Journal, which reported that a hacking group known as NullBulge publicly released data spanning more than 18,800 spreadsheets, 13,000 PDFs and 44 million internal messages sent via the workplace communication platform Slack.

According to the Journal, the compromised Slack messages contained sensitive information belonging to Disney cruise employees, including passport numbers, visa details, birthplaces and physical addresses; at least one spreadsheet listed the names, addresses and phone numbers of some Disney Cruise Line passengers. The publication later reported that Disney planned to stop using Slack after the breach.

The plaintiff and class members “remain, even today, in the dark regarding which particular data was stolen, the particular malware used, and what steps are being taken, if any, to secure their [personal information] going forward,” the complaint reads.

The plaintiff and class members “are, thus, left to speculate as to where their [data] ended up, who has used it and for what potentially nefarious purposes.”

In July, NullBulge said that it had leaked roughly 1.2 terabytes of Disney data in rebuke of the company’s treatment of artists, “approach to AI” and “pretty blatant disregard for the consumer.” The self-proclaimed hacktivists told CNN that they were able to penetrate Disney’s system thanks to “a man with Slack access who had cookies.”

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A Disney spokesperson said in a statement at the time that the company was “investigating this matter.”

Margel is demanding that Disney take steps to reinforce its security system and educate class members about the risks associated with the breach. The plaintiff is also seeking unspecified damages and a jury trial.

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