Business
Pizza Hut workers in L.A.'s Historic Filipinotown go on 3-day strike, alleging wage theft
At a Pizza Hut restaurant in Historic Filipinotown, west of downtown Los Angeles, a slip of paper was taped Wednesday to the glass storefront announcing “STORE CLOSED” and “EMPLOYEES ON STRIKE.”
A handful of workers rallied outside with organizers from a new union for California fast-food workers to protest what they allege is ongoing wage theft by the Pizza Hut franchise owner.
Six current and former workers are staging a three-day strike to bring attention to their cause, and with help from the new union, five of them filed a complaint with the state labor commissioner’s office Wednesday alleging that store management skimmed hours from their paychecks, required training and overtime work while refusing to pay for it, and declined to pay for sick leave — amounting to some $81,443 in back pay and penalties.
Julieta Garcia goes on a three-day strike to protest alleged wage theft at a Pizza Hut in L.A.’s Historic Filipinotown, west of downtown.
(Dania Maxwell / Los Angeles Times)
The complaint also alleges store management enforced “abusive and chaotic scheduling,” with changes to workers’ schedules multiple times a week; workers at times have been sent home at the beginning of their shifts without prior notification or pay.
“Management is subjecting us to nearly every form of wage theft,” the complaint reads.
The Pizza Hut store’s management did not respond to a phone call requesting comment.
Although the number of workers involved in the labor action is small, the accusations of wage theft illustrate a pervasive problem in restaurant and other low-wage industries, labor advocates say.
Forms of wage theft can include violations such as failure to pay for all hours worked, paying workers less than minimum wage, refusing to pay overtime, denying workers meal breaks or rest periods, and requiring employees to finish tasks before or after their shifts. The Economic Policy Institute said in 2014 that wage theft costs American workers as much as $50 billion a year.
The strike comes as part of a broader push from the newly formed California Fast Food Worker Union for improved work standards as well as predictable and stable scheduling for workers.
The union, inaugurated early last month, is a unique effort that seeks to pave the way for more than half a million workers at fast-food chains across the state to bargain as a single sector as a member of California’s Fast Food Council.
Problems have plagued the Pizza Hut on Temple Street since a new store manager took over about six months ago. The franchisee that owns the location announced the day before Christmas that it would be laying off delivery drivers, said workers and union representatives. Workers protested the layoffs and what they describe as abusive scheduling during a one-day strike on Jan. 26.
Shwetha Ganesh, a spokesperson for the union, said when two Pizza Hut franchisees in California announced they were laying off delivery drivers and would rely on gig delivery services, analysts blamed the layoffs on the new $20 pay floor. But Pizza Hut began working with those services more than a year ago — not to save money but because management could not hire enough drivers, she said.
Three workers who walked off the job in the most recent strike Wednesday said they were intimidated by bosses to not take lunch breaks or cash in on time off. Two said their hours had been cut in retaliation for speaking out about their concerns.
Store management recently hired three new employees, even though current employees aren’t getting enough hours scheduled to pay their bills, workers said. The store has about a dozen workers total.
Pizza Hut workers and their supporters begin a three-day strike by marching.
(Dania Maxwell / Los Angeles Times)
“We’re on strike because we are asserting our rights. We want to get paid, and we want our old schedules back,” said Kimberly Oliva, 20, who has worked as a cook at the Pizza Hut for about a year.
Oliva said she used to be scheduled about 46 hours per week; now, she gets only 16. The dramatic cut in hours has strained her wallet. She has been forced to borrow thousands of dollars from her aunt and uncle.
Oliva lives with her dad and two siblings, and helps pay for rent, food, gas, clothing and car insurance as well as sending money regularly to her mom in Guatemala.
Oliva said the loss of income and antagonistic attitude from the store manager have taken a toll. Last week, when Oliva asked for time off because her grandma had died, her manager shut her down, threatening to lay her off, she said.
“I’m very worried, I’m sick, I’m stressed. My nerves are really tense to the point where I have eye problems,” she said. “I have never felt so sick.”
Julieta Garcia, a cook at the Pizza Hut who participated in the protest, said in her statement to the labor commissioner’s office that she had to miss work Dec. 3 and 4 after going to the emergency room for a muscular lesion, and requested paid sick time. But a shift manager told her the store manager said paid sick time was not yet available to Garcia.
Garcia said in her written statement that she realized she had been lied to when she spoke with organizers with the California Fast Food Workers Union who told her she is legally entitled to paid sick time after being employed for 90 days; at that point she had been working at Pizza Hut for some seven months.
Garcia said in an interview that stress at work and heavier workloads have aggravated her health issues. She had to visit the emergency room again in February because she was experiencing severe headaches, and she was once again denied paid sick time. In addition to her responsibilities as a cook, she is now also expected to sweep, mop and wash dishes — all duties that delivery drivers used to take care of, she said.
“I feel stress, I feel headaches, I get migraines — I need my paid time off,” Garcia said.
Ganesh, the union spokesperson, said problems Garcia and other Pizza Hut workers are facing are widespread in the fast-food industry. Ganesh pointed to a report published by the union on Wednesday finding that 88% of California fast-food workers do not know their rights on the job and broadly lack information about essential benefits and programs.
The report, co-authored by the Step Forward Foundation, an immigrant advocacy group providing free legal services, also found that 73% of California fast-food workers do not know how much additional pay they are entitled to if they are forced to work through a meal break or rest breaks.
The union has called on local officials in Los Angeles and San Jose to draft and approve “fast-food fair work ordinances” securing paid time off provisions, predictive scheduling tools and mandatory “know your rights” training for workers.
Daniela Soto, a shift manager at the Pizza Hut who opened the store Wednesday morning, was working when workers and Service Employees International Union organizers gathered outside for a noon protest.
Soto hadn’t originally planned to participate in the strike, but she closed the store to show solidarity and joined the protest. Staff from a nearby Pizza Hut location arrived about 30 minutes later to reopen the store, she said.
“I am upset about what they did to the drivers,” Soto said. “I got involved in the strike because I’m seeing a lot of unfairness there.”
Business
Courts rejects bid to beef up policies issued by California’s home insurer of last resort
Retired nurse Nancy Reed has been through the ringer trying to get insurance for her home next to a San Diego County nature preserve.
First, she was dropped by her longtime carrier and forced onto the state’s insurer of last resort, the California FAIR Plan, which offers basic fire policies — something thousands of residents have experienced at the hands of fire-leery insurance companies.
But what she didn’t expect was how hard it would be to find the extra coverage she needed to augment her FAIR Plan policy, which doesn’t cover common perils such as water damage or liability if someone is injured on a property.
She secured the “difference-in-conditions” policies from two insurers, only to be dropped by both before finally finding another for her Escondido home.
“I’ve lived in this house for 25 years, and I went from a very fair price to ‘we’re not insuring you anymore’ — and I’ve had three different difference-in-conditions policies,” said Reed, 71, who is paying about $2,000 for 12 months of the extra coverage. “And I’m holding my breath to see if I will be renewed next year.”
Now, a Department of Insurance regulation that would have required the FAIR plan to offer that additional coverage has been blocked by a state appeals court — leaving the plan’s customers to find that insurance in a market widely considered dysfunctional.
The court ruled earlier this month that the order would have forced the plan to offer liability insurance, which was not the intent of the Legislature when it established the plan in 1968 to offer essential insurance for those who couldn’t get it.
“We appreciate that the court confirmed the California FAIR Plan is designed and intended to operate as California’s insurer of last resort, providing basic property coverage when it cannot be obtained in the voluntary market,” said spokesperson Hilary McLean.
Insurance Commissioner Ricardo Lara said he is “looking at all available options” following the decision. “I’ve been fighting so people can have access to all of the coverage the FAIR Plan is required by law to provide,” he said in a statement.
Lara has faced criticism from consumer advocates who’ve called for his resignation over his response to the state’s ongoing property insurance crisis.
A FAIR Plan policy covers fires, lightning, smoke damage and internal explosions, as well as vandalism and some other hazards at an additional cost. But in addition to water damage and liability protection, it doesn’t cover such common perils as theft and the damage caused by trees falling on a house.
The demand for the additional coverage — commonly referred to as a “wrap-around” policy — has become even greater than in 2021 when Lara issued the order overturned on appeal.
The FAIR Plan at the time had about 160,000 active dwelling policies following a series of catastrophic wildfires, including the 2018 fire that nearly destroyed the mountain town of Paradise. By September, that number had grown to 646,000.
The insurance department lists less than two dozen companies that offer wrap-around policies, including major California home insurers such as Mercury and Farmers and a a number of smaller carriers.
Broker Dina Smith said that to find the coverage for her home insurance clients she needs to place about 90% of them with carriers not regulated by the state — with the combined coverage typically costing at least twice as much as a regular policy.
“The [market] is very limited,” said Smith, a managing director at Gallagher.
Safeco has not written California wrap-around coverage since the beginning of the year and will begin non-renewing existing policies next month. Smith also said carriers are being selective, with the ones that offer the coverage often demanding exclusions, such as for certain types of water damage.
“If I’ve got a newer home with no prior claims … for liability losses, it’s going to be easy to write. If I get a home that is built in the 1950s that might still have galvanized pipes … that’s going to be a tough one,” she said.
Attorney Amy Bach, executive director of United Policyholders, a San Francisco consumer group, said the difference-in-conditions, or DIC, market is getting just as problematic for homeowners as the overall market.
“The market is not as strong as it needs to be … given how many people are in the FAIR Plan, and there aren’t as many DIC options — with the DIC companies being just as picky as the primary insurers,” she said.
There is also confusion about the policies, she said. Her group is considering pushing for a law next year that would clearly label the coverage so consumers better understand what they are buying.
Business
Student Loan Borrowers in Default Could See Wages Garnished in Early 2026
The Trump administration will begin to garnish the pay of student loan borrowers in January, the Department of Education said Tuesday, stepping up a repayment enforcement effort that began this year.
Beginning the week of Jan. 7, roughly 1,000 borrowers who are in default will receive notices informing them of their status, according to an email from the department. The number of notices will increase on a monthly basis.
The collection activities are “conducted only after student and parent borrowers have been provided sufficient notice and opportunity to repay their loans,” according to the email, which was unsigned.
The announcement comes as many Americans are already struggling financially, and the cost of living is top of mind. The wage garnishing could compound the effects on lower-income families contending with a stressed economy, employment concerns and health care premiums that are set to rise for millions of people.
The email did not contain any details about the nature of the garnishment, such as how much would be deducted from wages, but according to the government’s student aid website, up to 15 percent of a borrower’s take-home pay can be withheld. The government typically directs employers to withhold a certain amount, similar to a payroll tax.
A borrower should be sent a notice of the government’s intent 30 days before the seizure begins, according to the website, StudentAid.gov.
The administration ended a five-year reprieve on student loan repayments in May, paving the way for forced collections — meaning tax refunds and other federal payments, like Social Security, could be withheld and applied toward debt payments.
That move ushered in the end of pandemic-era relief that began in March 2020, when payments were paused. More than 9 percent of total student debt reported between July and September was more than 90 days delinquent or in default, according to the Federal Reserve Bank of New York. In April, only one-third of the 38 million Americans who owed money for college or graduate school and should have been making payments actually were, according to government data.
“It’s going to be more painful as you move down the income distribution,” said Michael Roberts, a professor of finance at the Wharton School at the University of Pennsylvania. But, he added, borrowers have to contend with the fact that they did take out money, even as government policies allowed many to put the loans at the back of their minds.
After several extensions by the Biden administration, payments resumed in October 2023, but borrowers were not penalized for defaulting until last year. About five million borrowers are in default, and millions more are expected to be close to missing payments.
The government had signaled this year that it would send notices that could lead to the garnishing of a portion of a borrower’s paycheck. Being in collections and in default can damage credit scores.
The government garnished wages before the pandemic pause, said Betsy Mayotte, president of the Institute of Student Loan Advisors, which provides free advice for borrowers. But the 2020 collections pause was the first she was aware of, she said, and that may make the deductions more shocking for people who have not had to pay for years.
“There’s a lot of defaulted borrowers that think that there was a mistake made somewhere along the line, or the Department of Education forgot about them,” Ms. Mayotte said. “I think this is going to catch a lot of them off guard.”
The first day after a missed payment, a loan becomes delinquent. After a certain amount of time in delinquency, usually 270 days, the loan is considered in default — the kind of loan determines the time period. If someone defaults on a federal student loan, the entire balance becomes due immediately. Then the loan holder can begin collections, including on wages.
But there are options to reorganize the defaulted loans, including consolidation or rehabilitation, which requires making a certain number of consecutive payments determined by the holder.
Often, people who default on debt owe the smallest amounts, said Constantine Yannelis, an economics professor at the University of Cambridge who researches U.S. student loans.
“They’re often dropouts or they went to two-year, for-profit colleges, and people who spent many, many years in schools, like doctors or lawyers, have very low default rates,” he said.
This year, millions of borrowers saw their credit scores drop after the pause on penalties was lifted. If someone does not earn an income, the government can take the person to court. But, practically speaking, a borrower’s credit score will plummet.
Dr. Yannelis added that a common reason people default was that they were not aware of the repayment options. There are plans that allow borrowers to pay 10 percent of their income rather than having 15 percent garnished, for example.
The whiplash policy changes around the time of the pandemic were “a terrible thing from a borrower-welfare perspective,” Dr. Yannelis said. “Policy uncertainty is really terrible for borrowers.”
Business
Kevin Costner’s western ‘Horizon’ faces more claims of unpaid fees
In the midst of attempting to complete filming on his western anthology ”Horizon: An American Saga,” Kevin Costner is facing another legal dispute over the production.
On Monday, Western Costume Co. sued Costner and the production companies behind the epic western, claiming unpaid costume fees and damages to some of the clothing during the filming of the series’ second episode.
“The costumes are costly to replace if damaged or not returned,” states the complaint, which included copies of invoices for about $134,000 in costume rentals. “Without a reasonable basis for doing so and/or with reckless regard to the consequences, defendants failed to pay for the rented costumes and failed to return the costumes undamaged.”
Western Costume, the iconic business based in North Hollywood, is seeking to recover roughly $440,000, including legal fees, according to the lawsuit filed Monday in Los Angeles Superior Court.
A spokesperson for Costner did not immediately respond to a request for comment.
The lawsuit is the latest in a series of legal and financial problems that have dogged the sprawling western drama, which Costner directed, co-wrote, starred in and partially funded.
In May, United Costume Corp., sued the production, claiming $350,000 in unpaid fees for the first two chapters of “Horizon.” Two months later, the costume firm filed to dismiss the suit with prejudice.
In May, Devyn LaBella, a stunt performer on “Chapter 2,” sued the production for sexual discrimination, harassment and retaliation in Los Angeles Superior Court. LaBella alleged an unscripted rape scene was filmed without the presence of a contractually mandated intimacy coordinator.
In a motion filed in August to get the suit tossed, Costner said he had reviewed LaBella’s complaint and was “shocked at the false and misleading allegations she was making.”
In October, a Los Angeles Superior Court judge denied Costner’s anti-SLAPP motion to dismiss the case. The judge also denied LaBella’s claim that Costner had interfered with her civil rights through the use of intimidation or coercion with respect to her participation in the filming of a rape scene, but allowed several of her other claims to proceed.
The case is pending.
The production is also facing an arbitration claim for alleged breaches in its co-financing agreement with its distributor New Line Cinema and City National Bank, “Horizon” bondholder, according to the Hollywood Reporter.
In June 2024, “Chapter 1” of the planned four-part series was released in theaters followed by a streaming broadcast on HBO Max, but it was largely panned by critics.
In its review, The Times described “Horizon” as “a massive boondoggle, a misguided and excruciatingly tedious cinematic experience.”
It failed at the box office, grossing just $38.8 million worldwide, on a reported $100 million budget.
“Chapter 2” premiered at the Venice International Film Festival last September, but its theatrical release was pulled and remains indefinitely delayed, while the final two chapters remain in production or development, according to IMDb.
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