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Money Talk: A parent had life insurance, but the companies are gone. What to do?

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Money Talk:  A parent had life insurance, but the companies are gone.  What to do?

Dear Liz: My mother died last year. I discovered she had two old life insurance policies written by companies that no longer exist. How can I determine which modern insurance company is responsible for policies written by these old companies? How can I submit a claim? My mother was born in 1932. The first policy began 1939 for $350. The second began in 1943 for $600.

Answer: It’s not a given that a modern insurer still has these policies, but it’s possible. You can start by entering the old companies’ names in an internet search engine to see whether new owners are mentioned in the results. If that doesn’t work, contact the insurance department in the state where the old company was headquartered because it will have records of mergers or other changes.

If the company went bankrupt, you’ll need to consult the guaranty association in the state where your mother lived. State guaranty associations protect policyholders when an insurer defaults or becomes insolvent. The National Organization of Life and Health Insurance Guaranty Assns. has a search tool you can use to find the correct association.

Another option is to check the life insurance policy locator service offered by the National Assn. of Insurance Commissioners at https://eapps.naic.org/life-policy-locator/#/welcome. You’ll need to input your mother’s Social Security number as well as her dates of birth and death.

Also check the unclaimed property offices of any states where she lived. You’ll find links at unclaimed.org.

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Beware the insurance salesperson in financial planner’s clothing

Dear Liz: Do you have any general advice for choosing a tax preparer? My financial advisor has recommended switching my 403(b) contributions over to Roth 403(b) with the same investment plan. I am worried that this could put us at risk for a higher tax bracket currently.

Answer: Ideally, a financial advisor wouldn’t recommend switching to a Roth option without knowing a fair amount about your current and future tax situations. Otherwise, the advisor wouldn’t be qualified to determine whether giving up the current tax break is likely to pay off later.

Unfortunately, not all financial advisors are truly qualified to give the advice they do. Some, particularly those advising people about 403(b) investments, are insurance salespeople rather than fiduciary financial planners.

You can get referrals to tax pros from the National Assn. of Enrolled Agents and your state’s chapter of certified public accountants. (The American Institute of CPAs has compiled a list of those at its website.) Both enrolled agents and CPAs are fiduciaries who promise to put your best interests first.

For broader financial advice, consider getting referrals from one of the organizations representing fee-only fiduciary planners such as the Garrett Planning Network, the XY Planning Network, the National Assn. of Personal Financial Advisors and the Alliance of Comprehensive Planners.

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Also, teachers should consider spending some time on the nonprofit 403bwise website, which grades school districts’ retirement plans and seeks to educate teachers about the costs of trusting the wrong people.

After her husband died, a widow’s credit limit plummeted

Dear Liz: You’ve mentioned how important it is for spouses to each have credit cards on which they are the primary account holder. My husband died last year. We had a credit card with statements that showed the charges we each had made on our separately numbered credit cards. I found the account was in his name only. I had to get a new credit card in my own name, and the credit limit dropped from $75,000 to $7,000. Hope this warns others.

Answer: It bears repeating that most credit cards these days are not joint accounts. If two of you are using a card, one is probably the primary account holder and the other the authorized user.

After a primary account holder dies, credit card companies are often willing to work with surviving spouses who were authorized users to establish new accounts. But as you experienced, the credit limits for these new accounts may be much lower than those of the original.

Liz Weston, Certified Financial Planner®, is a personal finance columnist. Questions may be sent to her at 3940 Laurel Canyon, No. 238, Studio City, CA 91604, or by using the “Contact” form at asklizweston.com.

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Opinion: Silicon Valley is maximizing profit at everyone's expense. It doesn't have to be this way

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Opinion: Silicon Valley is maximizing profit at everyone's expense. It doesn't have to be this way

A public battle has broken out among the titans of Silicon Valley. One side, led by Elon Musk, PayPal co-founder Peter Thiel and venture capitalists Marc Andreessen and Ben Horowitz, is backing Donald Trump for president. The other, led by LinkedIn co-founder Reid Hoffman, is behind Kamala Harris.

We should not make the mistake of thinking this is a battle over ideology or policy. It’s a battle to maximize Silicon Valley’s profits regardless of the consequences for society.

On this objective, both sides agree. Andreessen Horowitz is one of the largest investors in cryptocurrency and artificial intelligence, and Trump has signaled that he would keep the government out of its business. Meanwhile, soon after donating $7 million to a Harris super PAC, Hoffman called for her to oust Federal Trade Commission Chairwoman Lina Khan, who has brought antitrust cases against Big Tech and introduced rules to protect workers.

Silicon Valley, a longtime engine of human achievement, has become a significant source of human harm. Aware of the gathering backlash, its leaders have dived into the political fray to protect their wealth.

Two Silicon Valley obsessions threaten the most damage: creating human addiction to increase profits and eliminating humans altogether to decrease costs.

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Social media platforms, which started out by bringing old friends together and giving voice to the otherwise powerless, have become “social slot machines” compelling excessive use. Gaming companies have a similar objective. Teenagers today spend more than eight hours a day on screens, fueling digital advertising revenues that reached $225 billion last year.

Meanwhile, the artificial intelligence revolution promises to cut labor costs. A recent study by MIT economist Daron Acemoglu found that 50% to 70% of the growth in inequality between more and less educated workers can be attributed to automation. Poverty rates in Silicon Valley’s home state are rising even as AI makes Big Tech richer.

The broader prospects are equally concerning. AI is enabling killer robots, autonomous weapons and massively destructive misinformation.

The root of the problem is that the United States and Silicon Valley in particular are dominated by what we call an “investor monoculture.” Modern corporations are designed to serve investors and no one else. About 80% of public company stock in the United States is owned by institutional investors, most of which have one objective: to maximize profits, largely in the short term and without regard to the costs for society. In 1980, their share of stocks was just 29%.

Venture capital firms, the biggest funders of Silicon Valley startups, have grown from under $400 billion in assets in 2010 to nearly $4 trillion today. Their performance is measured by “multiples on invested capital,” or “MOIC,” as insiders call it.

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Suicide rates among young people are up more than 60% since 2007, and U.S. democracy is in danger. But these are not investors’ concerns.

Regulation and advocacy can certainly make a difference. But Big Tech is cash-rich, lawyered up and capable of running circles around regulators.

It’s time for a different approach. When businesses are owned and governed by employees, customers, suppliers or communities, they become less predatory and more benign. And as it turns out, corporations have been designed in such ways across time and cultures. Capitalism comes in many forms.

Farmers, employees or customers own and govern some of the world’s most respected companies, including Ocean Spray, Publix Super Markets, Organic Valley, New York Life Insurance Co. and Vanguard. Corporations such as Patagonia, Rolex, Novo Nordisk and Ikea are owned or controlled by nonprofits, trusts or foundations, which have no investors and thus face less pressure to boost profits.

Silicon Valley has examples too. Mozilla, which operates the web browser Firefox, is owned by a nonprofit. It has no incentive to maximize profits, which explains why it does not sell user data to advertisers. Wikipedia, among the world’s most visited websites, is also run by a nonprofit, which shows that scale and impact don’t always depend on investor capital.

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A nonprofit owns a majority of ChatGPT maker OpenAI, a design it chose to “ensure that artificial intelligence benefits all of humanity.” But its minority investors, such as Microsoft, are profit-driven, which has led to concerns that it’s releasing products at an irresponsible pace.

Many technology companies would be more benign if they were owned and governed by their users. Users have the most to lose from tech-driven addiction and automation, and their data generate most of the companies’ value. User-owners would share in this value and have an incentive to keep companies from causing harm.

How might users come together to start and run more technology companies? Bringing together a disparate and dispersed group of people is difficult; economists call this the collective action problem.

Influential nonprofits such as the Center for Humane Technology and Project Liberty can play an organizing role, incubating a new generation of user-owned social media businesses. While it’s a competitive field with entrenched players, social media technology is not complex, and there is a real hunger for more benign versions.

Existing firms can also be redesigned. Instead of raising capital from profit-seeking corporations, OpenAI could seek funding from users and give them representation on its board. And with users on the board, the company might take more care to launch products safely and dedicate resources to maintaining employment. Most important, more of the financial gains of the AI revolution would flow to the people creating the value.

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If Keith Gill, also known as Roaring Kitty, could organize retail investors to drive up the market value of GameStop by $10 billion, could a similar approach have been employed to acquire Twitter for users in 2022? Given the millions of defections from the platform since Musk purchased it, it may not be too late.

The government can also help if it’s not headed off by Big Tech political contributions. The Small Business Administration, the Department of Energy and the National Science Foundation should encourage user ownership of the companies they fund.

The venture capitalists of Sand Hill Road will of course scream that this is socialism, but they will be wrong. It’s just business.

Hans Taparia is a clinical professor and Bruce Buchanan is a professor of business ethics and marketing at New York University’s Stern School of Business.

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In College Sports’ Big Money Era, Here’s Where the Dollars Go

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In College Sports’ Big Money Era, Here’s Where the Dollars Go

What wins college football championships? A potent defense? An explosive offense? In the era of name, image and likeness, it is money.

Lots of it.

It can cost as much as $10.5 million for a title-contending starting offense and defense in the new Power Four conferences. The big-ticket item, of course, lines up behind the center.

A blue-chip quarterback in a Power Four conference — schools like Alabama, Michigan and Washington — can expect to earn hundreds of thousands of dollars annually through name, image and likeness, or N.I.L., deals. A quarterback in the Southeastern Conference can bring in more than $1 million, on average.

How much top-earning football players make in a year

Expected annual compensation for starting players in the Power Four conferences by position

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Source: Opendorse. Data is based on N.I.L. transactions disclosed through or processed by Opendorse between July 1, 2021, and June 30, 2024.

Note: To be included in the calculations players’ earnings must rank in the top 25 at their position. Specialist ($60,000) and Tight End ($140,000) positions are not labeled.

And that is merely an average. Ask the Texas Longhorns.

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Quinn Ewers
$1.7 million

Texas

Their starter, Quinn Ewers, has N.I.L. deals worth nearly $2 million annually, according to the website On3, which tracks deals for college athletes.

Arch Manning
$3.1 million

Texas

Arch Manning, his backup who hails from one of football’s royal families, has deals worth more than $3 million.

Carson Beck
$1.4 million

Georgia

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Georgia’s quarterback, Carson Beck, brings in enough that he recently bought a Lamborghini that retails for $270,000.

Between the cash pouring into athletic programs via collectives — a fancy name for boosters who funnel much of the N.I.L. money to players — and more lenient transfer rules, a sort of eBay to buy athletes has been created, transforming how powerhouse teams are built.

“It’s whoever wants to pay, the most money raised, the most money to buy the most players, is going to have the best opportunity to win,” Nick Saban, the recently retired football coach at the University of Alabama, told Congress in March.

But how do athletes, coaches and administrators determine the going rates? Many consult the Black Book, a kind of Zillow for college sports, which details an athlete’s expected annual earnings, and, in the case of sports like football and men’s and women’s basketball, even breaking them down by position and conference.

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A series of three proportional area charts related to the N.I.L market. The first square shows the overall size of the N.I.L. market, the second shows that 80 percent of the market is made up by donor groups known as collectives and the third shows that only 30 percent of the market is publicly disclosed.

Opendorse, the company behind the Black Book, projects around $1.7 billion in transactions in the N.I.L. market this year.

Of that, 80 percent will come through collectives like Texas’ Team One Foundation and the Classic City Collective at the University of Georgia. But even that is an incomplete picture of a rapidly changing N.I.L. frontier awash with money.

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There is no universal requirement for athletes to disclose how much they are being paid. Less than a third of the money that student athletes are making is publicly known, according to Opendorse.

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Still, the Black Book is a must have for university collectives and collegiate athletic officials, as well as the lawyers involved in House v. N.C.A.A., an antitrust case in which the Black Book and all Opendorse data from 2016 through 2022 were subpoenaed. The sides recently agreed to a $2.8 billion settlement.

If a federal judge approves it, schools will be allowed to set aside around $20 million per year, beginning in the fall of 2025, to pay athletes. (The proposal also calls for a program by which athletes’ N.I.L. deals could be reviewed.)

The Black Book, copies of which were obtained by The New York Times, shows that, even as football remains the dominant sport financially, sports like women’s basketball have become increasingly lucrative. In her final season at the University of Iowa, Caitlin Clark sold out arenas, increased television ratings and had sponsorship deals valued at $3 million.

Clark may have been the sport’s unicorn, but title-contending programs are expected to spend more than $730,000 on their starting five, with guards being the most valued at $225,000.

The N.I.L. era has also created a new generation of entrepreneurs and given them a more concrete sense of their earning potential. For instance, Alex Glover, a star volleyball player who recently concluded her career at Southern Methodist University, made more than $100,000 from sponsors who wanted to be associated with her Instagram video series, called “Day-In-The-Life of a D1 Volleyballer.”

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Livvy Dunne
$3.9 million

L.S.U.

Olivia Dunne, a gymnast at Louisiana State University, has become something of a celebrity in recent years. Dunne, who goes by Livvy, has leveraged a large social media following — she has over five million followers on Instagram — to notch deals with major brands like Nautica and Vuori.

Paige Bueckers
$1.4 million

Connecticut

Paige Bueckers, a standout basketball star at the University of Connecticut, similarly has millions of followers on social media and has signed N.I.L. deals with Nike, Gatorade and Verizon.

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The top N.I.L. earners in women’s gymnastics usually make around $20,000 annually, about 10 times as much as their male counterparts, according to data from Opendorse. Besides the major men’s sports — football, basketball and baseball — collegiate female athletes typically earn more than male athletes in the same sport.

How men’s and women’s annual earnings compare in smaller sports

Expected annual compensation in select Olympic sports

Source: Opendorse. Data is based on N.I.L. transactions disclosed through or processed by Opendorse between July 1, 2021, and June 30, 2024.

Note: To be included in the calculations, players’ expected annual earnings must rank in at least the top 50 at their position. The Track/Cross Country category includes athletes in track and field.

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“By nature, athletes are disciplined and purpose-driven,” said Blake Lawrence, the co-founder of Opendorse. “What has been really cool to see is how many athletes on our platform, especially the women, lean into the opportunities to be creative and build a brand. They don’t want to get paid just for going to practice and games.”

Lawrence, a former starting linebacker at the University of Nebraska, began Opendorse in 2012 to help his former teammate Prince Amukamara monetize his brand after he entered the N.F.L. as a first-round draft pick with the New York Giants. Lawrence understood the commitment required of college athletes and anticipated that the pay-to-play model was coming sooner rather than later. More than a decade on, some 150,000 athletes have used his platform to grow their name, image and likeness revenues.

The company compiles its numbers based on previous N.I.L. marketing deals signed by a large cross section of football and basketball players and competitors in the so-called nonrevenue Olympic sports. Clients that pay for the information include university athletic departments, their collectives and athlete agencies.

“I know what it takes to be an athlete and wanted to create something like Expedia or Zillow that took the mystery out of getting good value and putting that power in the hands of athletes,” said Lawrence, who offers tutorials on topics like marketing and pay benchmarks on his Instagram feed. “This is all new to them. I see six contracts a second and want them armed with information to make what could be life-changing decisions.”

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Like the American economy, college sports have a hierarchy, and its “1 percenters” are the so-called Power conferences like the SEC and the Big Ten.

How the Power Four conferences compare

Expected annual compensation for starting players in each conference by position

Source: Opendorse. Data is based on N.I.L. transactions disclosed through or processed by Opendorse between July 1, 2021, and June 30, 2024.

Note: To be included in the calculations players’ earnings must rank in the top 10 at their position.

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The expected annual N.I.L. compensation for a top-10-earning football player at any position is $216,000 for the Big Ten and $565,000 in the SEC, which is more than three times the annual earnings of $159,000 in the Big 12.

The SEC’s stature is even more pronounced this year. The former Big 12 powerhouses Texas and Oklahoma have joined the conference, which is made up of state universities that have long taken football seriously and invested heavily in athletics. The top-10-earning SEC players at every position — except for tight ends and specialists — earn more annually on average than players in any other Power Four conference. A running back in the SEC can now expect to make about half a million dollars, almost as much as a Big 12 quarterback. Offensive and defensive linemen in the SEC do even better, tallying upward of $700,000.

For the smaller, so-called Group of Five conferences, which include Conference USA and the Mountain West, the new N.I.L. environment puts football championships even further out of reach. The average value of top 25 players at any position at schools such as Liberty (part of Conference USA) or Boise State (in the Mountain West) is just under $50,000.

The money is lucrative in the top tier of men’s and women’s basketball, as well: A starting five of top-25-earning men’s basketball players costs about $3.3 million, with forwards on the top of the pay scale making around $750,000. And while women’s basketball earnings are comparatively much lower, top-level women’s players have had substantial growth since last year, with pay across all positions up by $30,000.

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How much top-earning basketball players make

Expected annual compensation for players, on average, by position

Source: Opendorse. Data is based on N.I.L. transactions disclosed through or processed by Opendorse between July 1, 2021, and June 30, 2024.

Note: To be included in the calculations players’ earnings must rank in the top 25 at their position.

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Even better for basketball stars? With their faces and personalities in full view during games, it is easier for them to enhance revenues beyond collective money through sponsorship partnerships with national brands.

This new market allowed Armando Bacot, who played at the University of North Carolina, to remain in college last season and begin work on a master’s degree in business. His partnerships with the Opendorse clients Dunkin and Kellogg’s Frosted Flakes, as well as others with regional and local companies, have made him a multimillionaire.

Many star players like Bacot are now forgoing the ritual of leaving school after just a year or two to enter the N.B.A. Instead of jumping (ready or not) into the draft in search of riches, more players are choosing the ample N.I.L. pay and more time to work on their games and degrees. (Bacot went undrafted and signed with the Utah Jazz this summer.)

“With more and more veteran guys staying in school longer, it’s going to be harder and harder for freshmen to get big minutes, because coaches would rather have veterans,” said Daniel Hennes, the chief executive of Engage, which represents college basketball stars like Bacot in N.I.L. deals. “So, underclassmen will stay in school longer, and the draft will get older and older. In a lot of ways, that’s good for everyone.”

Mike Boynton is among the many college coaches who are not so sure. He brought the future N.B.A. star Cade Cunningham to Oklahoma State with four years of shoe leather. He outworked more accomplished rivals with national titles on their résumés with the promise of doing right by the young star.

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“I can’t work that hard anymore,” said Boynton, now an assistant at the University of Michigan. “Not when you can say, ‘Hey, here’s $500,000 to come spend nine months over here.’”

Big sports still pay big money …

… but athletes in the so-called nonrevenue sports are finding increased earnings, too.

Source: Opendorse. Data is based on N.I.L. transactions disclosed through or processed by Opendorse between July 1, 2021, and June 30, 2024.

Note: To be included in the calculations, players’ expected annual earnings must rank in the top 25 at their position. The Track/Cross Country category includes athletes in track and field.

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For many athletes — those who aren’t top stars in the marquee sports — the N.I.L. era is different, though no less exciting. Zoe Ledet, a 19-year-old sprinter at West Virginia State University, joined TikTok in 2020, at the height of Covid-era teenage boredom. She said she quickly amassed a following for “funny skits, hair care, you know, relatable stuff” and now has 1.7 million followers on the platform and nearly 300,000 on Instagram. Still, Ledet never thought brands would be interested in working with her as an athlete.

“I knew that big track athletes like Sha’Carri could get deals with Nike, but I didn’t know there were smaller deals to be had,” said Ledet, referring to the Olympic sprinter Sha’Carri Richardson.

Zoe Ledet
$3,500

West Virginia State

Last year, during her freshman season, Ledet was approached by B.E. Collective+, an organization that supports student athletes from historically Black colleges and universities in the N.I.L. market. She signed with the group and had N.I.L. deals worth about $3,500 in her first year.

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For Ledet, those earnings aren’t life-changing money, but she has been able to use platforms like the BE Collective+ and Opendorse to gain a better sense of her value in the new marketplace. Her followers now ask her to post more about track and to share videos from meets, content that she hopes will in turn lead to more N.I.L. deals.

“There are a lot of athletes bigger than me, of course, but N.I.L. has allowed athletes like me to widen our platform and get more recognition, too,” she said.

Look up expected annual N.I.L. earnings by sport

Sport Position Div. Expected annual earnings
Football Football Quarterback SEC $1,043,252
Football Football Quarterback Power 4 $819,020
Football Football Offensive line SEC $779,288
Football Football Defensive line SEC $756,497
M. Basketball Men’s basketball Forward NCAA DI $749,201
Football Football Wide receiver SEC $705,554
M. Basketball Men’s basketball Guard NCAA DI $636,472
M. Basketball Men’s basketball All NCAA DI $630,796
Football Football Wide receiver Power 4 $614,561
Football Football Linebacker SEC $584,629
Football Football All SEC $565,380
Football Football Offensive line Power 4 $554,294
Football Football Defensive back SEC $549,452
M. Basketball Men’s basketball Center NCAA DI $506,717
Football Football Defensive line Power 4 $465,381
Football Football Quarterback Big 12 $459,458
Football Football Running back SEC $436,617
Football Football Linebacker Power 4 $436,432
Football Football All Power 4 $418,487
Football Football Defensive back Power 4 $406,259
Football Football Quarterback A.C.C. $385,000
Football Football Quarterback Big Ten $377,109
Football Football Running back Power 4 $341,156
Football Football Wide receiver Big Ten $328,893
Football Football Offensive line Big Ten $322,002
Football Football Wide receiver A.C.C. $317,823
Football Football Offensive line A.C.C. $282,400
W. Basketball Women’s basketball Guard NCAA DI $225,940
Football Football Running back Big Ten $220,983
Football Football Defensive line A.C.C. $220,821
Football Football All Big Ten $216,471
Football Football Defensive line Big Ten $196,548
Football Football All A.C.C. $192,365
Football Football Running back Big 12 $185,363
Football Football Linebacker Big Ten $177,467
Football Football Tight end SEC $169,993
Football Football Defensive back Big Ten $168,770
Football Football Defensive back Big 12 $164,604
Football Football All Big 12 $159,353
Football Football Running back A.C.C. $158,794
Football Football Linebacker Big 12 $152,978
Football Football Tight end Power 4 $143,920
W. Basketball Women’s basketball All NCAA DI $130,515
Football Football Linebacker A.C.C. $129,700
Football Football Wide receiver Big 12 $126,880
Football Football Offensive line Big 12 $114,274
Football Football Defensive back A.C.C. $111,029
Football Football Defensive line Big 12 $109,030
W. Basketball Women’s basketball Forward NCAA DI $101,691
Football Football Tight end A.C.C. $98,011
Football Football Tight end Big Ten $97,679
Football Football Tight end Big 12 $90,941
Baseball Baseball All NCAA DI $72,324
W. Basketball Women’s basketball Center NCAA DI $65,066
Football Football Specialist Big Ten $58,341
Football Football Specialist Power 4 $55,770
Football Football Specialist SEC $54,887
Football Football Specialist Big 12 $40,713
Football Football Specialist A.C.C. $27,706
M. Golf Men’s golf All NCAA DI $23,101
W. Gymnastics Women’s gymnastics All NCAA DI $20,857
Wrestling Wrestling All NCAA DI $18,153
M. Track/cross country Men’s track/cross country All NCAA DI $17,940
M. Track/cross country Women’s track/cross country All NCAA DI $13,988
W. Swimming/diving Women’s swimming/diving All NCAA DI $13,519
W. Soccer Women’s soccer All NCAA DI $12,292
Softball Softball All NCAA DI $11,422
W. Volleyball Women’s volleyball All NCAA DI $10,645
W. Golf Women’s golf All NCAA DI $8,059
W. Tennis Women’s tennis All NCAA DI $5,904
M. Lacrosse Men’s lacrosse All NCAA DI $5,780
M. Soccer Men’s soccer All NCAA DI $5,048
M. Swimming/diving Men’s swimming/diving All NCAA DI $4,462
W. Lacrosse Women’s lacrosse All NCAA DI $4,378
M. Tennis Men’s tennis All NCAA DI $4,150
W. Ice hockey Women’s ice hockey All NCAA DI $3,556
M. Ice hockey Men’s ice hockey All NCAA DI $3,518
M. Gymnastics Men’s gymnastics All NCAA DI $2,282
Field hockey Field hockey All NCAA DI $1,244
Rowing Rowing All NCAA DI $1,035
Bowling Bowling All NCAA DI $658
M. Volleyball Men’s volleyball All NCAA DI $488
Rifle Rifle All NCAA DI $161
Fencing Fencing All NCAA DI $138

No results

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Source: Opendorse. Data is based on N.I.L. transactions disclosed through or processed by Opendorse between July 1, 2021, and June 30, 2024.

Note: To be included in the calculations, players’ expected annual earnings must rank in at least the top 50 at their position. The Track/Cross Country category includes athletes in track and field.

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'My kids go to Costco now,' and other reasons Rite Aid, Walgreens and CVS are hurting

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'My kids go to Costco now,' and other reasons Rite Aid, Walgreens and CVS are hurting

These are tough days for pharmacy chains.

From Gardena to Venice to Koreatown, storefronts that used to be Rite Aid drugstores sit empty. On Lincoln Boulevard, the outline of the Rite Aid logo can still be seen above shuttered doors.

The retail pharmacy chain has closed more than 200 stores since filing for Chapter 11 bankruptcy protection in 2023 and announced plans in July to shut down 18 more locations in California as it struggles to deal with creditors and lawsuits over opioid prescriptions.

Competitors CVS and Walgreens are also cutting costs and closing stores, reflecting challenges in the industry that have been brewing for years but have recently begun to accelerate, experts say. In June, Walgreens’ chief executive said about a quarter of the company’s 8,600 U.S. stores were underperforming and that a “significant number” of them could be closed.

Walgreens, CVS and Rite Aid are not in identical financial positions, but all three are being forced to examine their footprint and business model as they deal with lowering margins and changing consumer trends.

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“Between the pressure on the front of the store plus the pressure on the pharmacy, it’s just getting harder and harder for these guys to operate,” said Brian Tanquilut, an industry analyst at Jefferies.

On the retail side, chain pharmacies are facing heavy competition from giants such as Amazon and Walmart, a drop in consumer spending and an increase in theft that can eat into profits, analysts said. On the pharmaceutical side, they’re seeing lower margins because of lower reimbursement rates for the drugs they provide to customers.

Much of the pharmacy pinch is rooted in the companies’ dependence on intermediaries called pharmacy benefit managers, or PBMs, who have significant control over how much pharmacies get reimbursed for the drugs they sell to customers.

Two of the largest benefit management companies, OptumRX and Caremark, are owned by insurance companies that have been looking to cut costs by pushing down reimbursement rates, which has punished the pharmacies’ bottom lines.

“The PBMs, all of which now are owned by the insurance companies, have been squeezing what they pay for drugs,” Tanquilut said. “As that has continued to come down, the profitability of these pharmacies has also waned,” he said.

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Overall, the three pharmacy chains have struggled on Wall Street this year.

Walgreens stock price, which closed Friday at $9.25, has plummeted more than 65% since the start of the year. In June, when it missed earnings expectations for the quarter, the company warned investors it was bracing for more gloomy performance figures and cut its financial forecast for the fiscal year that ended in August.

A man rides his bike by Walgreens on Friday, Aug. 30, 2024 in Venice.

(Michael Blackshire / Los Angeles Times)

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Rite Aid’s languishing stock, meanwhile, took a nosedive when the company entered bankruptcy late last year and the New York Stock Exchange moved to delist it.

CVS stands on slightly more solid ground, said Raymond James healthcare analyst John Ransom, because it owns insurance company Aetna, as well as Caremark, the pharmacy benefit manager.

“CVS is an integrated company,” Ransom said. “They’ve been able to integrate Caremark into the drug retail business in a way that’s made the drug retail business more healthy.”

But that has not made the company immune to market forces. Its stock, which closed at $57.24 Friday, is down 29% this year. CVS slashed its financial outlook and embarked on a $2-billion cost-cutting plan in early August. The company has also been closing locations since 2021, when it announced a realignment plan that would close 900 stores over three years.

CVS is on track to finish its store closures by the end of this year. After the closures, 85% of U.S. residents will still live within 10 miles of a CVS, said Amy Thibault, lead director of external communications for the company.

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A woman walks by a CVS/Pharmacy.

A woman walks by a CVS/Pharmacy on Friday, Aug. 30, 2024 in Venice.

(Michael Blackshire / Los Angeles Times)

“The store closure decisions are based on population shifts, consumer buying patterns, a community’s store density, maintaining access to pharmacy services, and future health needs to ensure we have the right kinds of stores in the right locations for consumers,” she said.

There is an overcrowding of drugstores in the country partly as a result of a real estate binge in the ‘90s, Ransom said.

“They’re shutting these stores down in urban markets where you go to a street corner and you see four pharmacies,” he said. “I think part of it is they did it to themselves.”

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Walgreens external communications manager Samantha Stansberry said the company is being affected by increased regulatory and reimbursement pressures as well as higher levels of inflation, theft and other types of losses.

“Like most retailers, we have been facing a challenging operating environment,” Stansberry said. “These factors have resulted in a growing number of store closures across the country as we invest in our other locations to deliver a consistent customer experience.”

Walgreens was poised to acquire Rite Aid in a merger in 2015, but the deal ultimately fell through.

Koreatown resident Darleen Stoker was recently shopping at a Rite Aid on Larchmont Boulevard in Hancock Park and noticed rows of empty shelves. She wondered if it was a sign that the location was closing, she said.

“My kids go to Costco now,” Stoker said. “Rite Aid is more for when you realize last minute you need nail polish.”

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Other customers in the store said the shelves have been empty for at least two months.

Rite Aid did not respond to multiple requests for comment.

“The remaining Rite Aid stores face a lot of the challenges that they were facing when they were trying to bridge with Walgreens,” Tanquilut said. “It’s a lot of pressure from other retailers, whether that’s the dollar stores, the Walmarts, the Targets of the world, or online retail like Amazon.”

Retail pharmacies are also struggling to adapt to a changing consumer more focused than ever on value, Tanquilut said. Customers have started to realize that sodas cost less at a grocery store than a drugstore, he said.

As inflation drives everyday costs up, consumers are tightening their belts and may be limiting impulse purchases on items found at a drugstore such as snacks and beauty products. A significant portion of purchases at drugstores are spontaneous, Tanquilut said, as customers roam around waiting for their prescription.

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Tanquilut said the closing of locations could help CVS, Walgreens and Rite Aid weather the harsh industry conditions that have prompted cost-cutting measures. The density of pharmacies in the country is higher than it needs to be, he said.

“We are ‘over-pharmacied’ as a society,” Tanquilut said. “From a profitability perspective and from a competition perspective, reducing the number of retail pharmacies is not a bad thing.”

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