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Column: 'My life cannot be ruined by this scammer.' Two victims lost everything and sued their banks

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Column: 'My life cannot be ruined by this scammer.' Two victims lost everything and sued their banks

In a span of just three weeks in the summer of 2022, Alice Lin was swindled out of her life savings in an internet scam that began on a Chinese-language chat app. She lost more than $720,000 and sank so low that the 80-year-old two-time widow and mother of four considered taking her own life.

In the same year, Artemis Yaffe was targeted by a scammer posing as an IRS agent, losing her $1.8-million nest egg and — eventually — her home. It took less than two months for her life to be upended, sending the 77-year-old widow into a tailspin from which she has yet to emerge.

The scary thing is that as huge as these losses are, they’re not all that rare in the midst of an epidemic of ripoffs in which older adults, in particular, are targeted. The FBI’s Internet Crime Complaint Center fielded 3.26 million consumer complaints in the five years ending in 2022 and reports that $10.3 billion was lost in that last year alone.

California is about to be hit by an aging population wave, and Steve Lopez is riding it. His column focuses on the blessings and burdens of advancing age — and how some folks are challenging the stigma associated with older adults.

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Lin and Yaffe acknowledge their own lapses in judgment, but they filed lawsuits this week against JPMorgan Chase & Co. for not putting a halt to their repeated mass wire transfers.

“My life cannot be ruined by this scammer,” a weeping Lin told me in the dining room of her Alhambra home. She said that after being cleaned out of savings amassed by herself and her late husband, a medical researcher, she prayed daily for strength, planted dozens of roses to brighten her yard (she earned a master’s degree in botany decades ago), and decided to share her experience to help spare others the same nightmare.

“I wouldn’t want anyone ever to go through this,” Yaffe, a retired respiratory therapist from Redwood City, told me by phone from the rental property where she now lives. A year after she lost her husband to pancreatic cancer, she had to sell her home of 40 years to help manage her bills.

The cases are similar to those of two internet fraud victims I wrote about last year. One was a financial services retiree who was duped into wiring money out of the country under the guise of fixing a billing discrepancy. The other was a retired educator who was led to believe, after responding to a bogus virus alert on her computer screen, that she was assisting in a criminal investigation by moving money out of her bank accounts and into bitcoin machines for transfer to a third party.

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Each victim lost roughly $80,000. And each one told me they were embarrassed to have been duped so easily. But we live in a time of numbing digital bombardment, and it’s not uncommon for any of us to fall prey to well-executed scams.

“I once represented a Nobel laureate, and I’ve represented professors” who were scammed, said Anne Marie Murphy, a lawyer with Cotchette, Pitre & McCarthy, which filed the Lin and Yaffe lawsuits. “Research tells us … that when people’s brains age, they’re so much more susceptible, and these scams are sophisticated.”

JPMorgan Chase spokesman Peter Kelley sent me a statement that read in part:

“We urge all consumers to ignore phone or internet requests for money or access to their computer or bank accounts. Legitimate organizations or companies won’t make these requests, but scammers will.

“When customers visit our branches to complete wire transactions, our bankers ask questions, raise awareness around various scam scenarios and provide clear warnings that once a wire is sent, you may not be able to recover your money. These interactions occurred in this case when Ms. Yaffe and Ms. Lin authorized wires from their accounts.”

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That’s not quite how Lin remembers it. She told me she was given warnings on documents provided by JPMorgan Chase only after she had wired sums ranging from $20,000 to $200,000. She also said her eldest daughter is co-owner of the account and should have been consulted by the bank.

Another daughter, Floy Shieh, sat with her mother during my interview and asked how it can be that financial institutions frequently contact customers to question credit card purchases, but her mother got little or no resistance while uncustomarily moving vast sums of money through her accounts on five visits to her South Pasadena JPMorgan Chase bank and one in Redondo Beach.

Yaffe told me she first went to her Bank of America branch in San Mateo County to wire money but was turned down after being queried about what sounded to bank employees like suspicious circumstances. She said she was coached by her scammer to go to JPMorgan Chase, where on one occasion she was asked about the purpose of the transfer, but the transaction was approved.

During another attempt at a JPMorgan Chase branch in Menlo Park, the lawsuit says, “an employee pulled Yaffe into a private room and told her that he would decline the transaction, stating, ‘If you were my mother, I would not let you do this.’ Nevertheless, on the very same day … Yaffe was able to take a short drive to a nearby Chase … and transfer $286,000.”

Lin and Yaffe told me they had no history of moving large sums of money into and out of accounts — which should have raised more questions from bank officials.

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Should banks be doing more to help prevent this kind of fraud?

Put me down as a yes. At the very least, if one branch suspects fraud, why isn’t the account tagged so that a nearby branch is on alert?

“We all should be doing more, each and every one of us,” said Amy Nofziger of the AARP Fraud Watch Network.

Nofziger noted that lots of people make legitimate transfers unrelated to scams, and it can be difficult for banks to determine the true purpose. What’s more, she said, cryptocurrency-related scams are particularly prevalent at the moment. When I spoke to Nofziger on Wednesday morning, she said she’d just been in touch with a team member who told her, “I can’t believe how many crypto calls we’re getting today.”

In Lin’s case, the fraud began with a message from someone, a man, purportedly, asking if they knew each other. She said no, but he kept the conversation alive long enough to learn that she had been working in telehealth marketing recently, and he claimed he was in healthcare as well. Lin told him she had moved from Taiwan to the U.S. in the ’60s and lost two husbands to cancer. He claimed he’d lost his wife in a helicopter crash and sent her a photo that, he said, was taken in a hospital where he was recovering from the same accident.

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Lin told him she had four grown children and cared for the youngest, who is disabled and lives with her. Her dream, she told him, was to have enough money so that her son could get by after her passing, and he told her he’d made good money investing in cryptocurrency.

Before long, he’d set Lin up with an online investment platform that showed big returns on her first deposit of $20,000. If she invested more, he said, she’d make more. So she kept wiring large sums of money, and trusted updated “statements” that indicated she’d made $300,000 in profits. Lin even called one of her daughters to ask for more money to invest. The daughter was immediately suspicious, but it was too late to retrieve any of the wired money.

Such operations are referred to by federal authorities as “pig butchering scams” — the victim is fattened up with confidence schemes before getting slaughtered. The fraud is sometimes orchestrated by Southeast Asian crime rings, authorities say, which use human trafficking victims to contact potential targets on dating apps and social media.

The Yaffe scam began when she was contacted by an alleged Amazon rep who was familiar with recent purchases and asked if she’d just bought four computers. When she said no, she was told she was being transferred to Amazon’s fraud department and, later, a supposed IRS investigator who told her that her Social Security number and name had been used by a criminal enterprise to set up fake companies. She needed to transfer her assets to protect her cash and establish her innocence.

“I was in so much shock, I couldn’t think clearly,” Yaffe told me.

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The scammer went so far as to listen in on Yaffe’s phone, which was in her pocket, as she was turned down by Bank of America. Then he coached her to try Chase and to say she was investing in Hong Kong property for a meditation and alternative healing center she wanted to open. She followed instructions until her money was gone and the scammer was no longer reachable.

The Elder Fraud Protection Bill, introduced in Sacramento last year by Sen. Bill Dodd (D-Napa), could make banks liable if they assist in fraud schemes, knowingly or not.

“Banks must do a better job of preventing the most vulnerable Californians from getting ripped off,” Dodd said when introducing the legislation, which is scheduled for a hearing in June and is sure to face opposition from the banking industry.

Jacqui Serna, deputy legislative director for Consumer Attorneys of California, said the bill would require banks to step up fraud-prevention practices, including the consulting of secondary account holders or designated contacts.

“The primary thing is, we’re trying to get money back for the elderly person” who’s been fleeced, Serna said.

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She added that four lawsuits similar to the Lin and Yaffe claims, which ask the court for restoration of losses, have led to settlements.

Lin, who testified at an earlier hearing on the Dodd bill, told me that after losing just about all of her retirement fund, she took up ballroom dancing to get her mind off her troubles.

And where did she dance?

At the Star Ballroom Dance Studio in Monterey Park, where 11 people were massacred a year ago in a shooting rampage. Lin said she knew some of the victims.

Lin said she has been comforted by her faith over the past few years, along with a close family and successful adult children who are helping with her bills.

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If you suspect fraud or want to educate yourself on common scams and how to avoid being targeted, visit the FBI’s Internet Crime Complaint Center. Or check out the AARP Fraud Watch Network, which can be reached at (877) 908-3360.

steve.lopez@latimes.com

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Video: Why Your Paycheck Feels Smaller

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Video: Why Your Paycheck Feels Smaller

new video loaded: Why Your Paycheck Feels Smaller

Ben Casselman, our chief economics correspondent, explains why wages are not keeping up with inflation and what that means for American workers and the economy.

By Ben Casselman, Nour Idriss, Sutton Raphael and Stephanie Swart

April 18, 2026

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Civil case against Alec Baldwin, ‘Rust’ movie producers advances toward a trial

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Civil case against Alec Baldwin, ‘Rust’ movie producers advances toward a trial

Nearly two years after actor Alec Baldwin was cleared of criminal charges in the “Rust” movie shooting death, a long simmering civil negligence case is inching toward a trial this fall.

On Friday, a Los Angeles Superior Court judge denied a summary judgment motion requested by the film producers Rust Movie Productions LLC, as well as actor-producer Baldwin and his firm El Dorado Pictures to dismiss the case.

During a hearing, Superior Court Judge Maurice Leiter set an Oct. 12 trial date.

The negligence suit was brought more than four years ago by Serge Svetnoy, who served as the chief lighting technician on the problem-plagued western film. Svetnoy was close friends with cinematographer Halyna Hutchins and held her in his arms as she lay dying on the floor of the New Mexico movie set. Baldwin’s firearm had discharged, launching a .45 caliber bullet, which struck and killed her.

The Bonanza Creek Ranch in Santa Fe, N.M. in 2021.

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(Jae C. Hong / Associated Press)

Svetnoy was the first crew member of the ill-fated western to bring a lawsuit against the producers, alleging they were negligent in Hutchins’ October 2021 death. He maintains he has suffered trauma in the years since. In addition to negligence, his lawsuit also accuses the producers of intentional infliction of emotional distress.

Prosecutors dropped criminal charges against Baldwin, who has long maintained he was not responsible for Hutchins’ death.

“We are pleased with the Court’s decision denying the motions for summary judgment filed by Rust Movie Productions and Mr. Baldwin,” lawyers Gary Dordick and John Upton, who represent Svetnoy, said in a statement following the hearing. “He looks forward to finally having his day in court on this long-pending matter.”

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The judge denied the defendants’ request to dismiss the negligence, emotional distress and punitive damages claims. One count directed at Baldwin, alleging assault, was dropped.

Svetnoy has said the bullet whizzed past his head and “narrowly missed him,” according to the gaffer’s suit.

Attorneys representing Baldwin and the producers were not immediately available for comment.

Svetnoy and Hutchins had been friends for more than five years and worked together on nine film productions. Both were immigrants from Ukraine, and they spent holidays together with their families.

On Oct. 21, 2021, he was helping prepare for an afternoon of filming in a wooden church on Bonanza Creek Ranch. Hutchins was conversing with Baldwin to set up a camera angle that Hutchins wanted to depict: a close-up image of the barrel of Baldwin’s revolver.

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The day had been chaotic because Hutchins’ union camera crew had walked off the set to protest the lack of nearby housing and previous alleged safety violations with the firearms on the set.

Instead of postponing filming to resolve the labor dispute, producers pushed forward, crew members alleged.

New Mexico prosecutors prevailed in a criminal case against the armorer, Hannah Gutierrez, in March 2024. She served more than a year in a state women’s prison for her involuntary manslaughter conviction before being released last year.

Baldwin faced a similar charge, but the case against him unraveled spectacularly.

On the second day of his July 2024 trial, his criminal defense attorneys — Luke Nikas and Alex Spiro — presented evidence that prosecutors and sheriff’s deputies withheld evidence that may have helped his defense . The judge was furious, setting Baldwin free.

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Variety first reported on Friday’s court action.

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California’s gas prices push Uber and Lyft drivers off the road

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California’s gas prices push Uber and Lyft drivers off the road

The highest gas prices in the country are making it tougher for some gig drivers to make a living.

Gas prices have shot up amid the war in the Middle East. On average, California gas prices are the most expensive in the United States, according to data from the American Automobile Assn. The average price of regular gas in California is almost $6. The national average is a little above $4.

While Uber and Lyft drivers have concocted clever ways to cut gas consumption, they say that without some relief they will be forced to leave the ride-hailing business.

John Mejia was already struggling to make money as a part-time Lyft driver when soaring gas prices made his side hustle even harder.

“Unfortunately, it’s the economics of paying less to drivers and gas prices,” he said. “It actually is pulling people out of the business.”

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Guests at The Westin St. Francis hotel get into an Uber.

(Jess Lynn Goss / For The Times)

Gig work offers drivers the freedom to work for themselves and more flexibility, but being independent contractors also means they must shoulder unexpected costs.

Ride-sharing companies say they’re trying to help, but drivers say the gas relief comes with caveats. For now, drivers say they’re being pickier about what rides they accept, cutting hours and are looking at other ways to make money.

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Mejia, who started driving for Lyft more than a decade ago, said in his early days, he would sometimes make $400 in three hours. Now it takes 12 hours to rake in $200.

The San Francisco Bay Area consultant is an active member of the California Gig Workers Union, so he knows he isn’t alone. California has more than 800,000 gig rideshare drivers, according to the group, which is affiliated with the Service Employees International Union.

On social media sites such as Reddit and Facebook, gig workers have posted about how the higher gas prices are eating into their earnings. Among the tricks they are suggesting: reducing the number of times the ignition is turned on or off, avoiding traffic, working in specific neighborhoods and at times with high demand and switching to electric vehicles.

Gig drivers usually have only seconds to decide whether to accept a ride on the app, but they have become more strategic about which rides and deliveries they accept.

That means they are more likely to sit back in their cars and wait for higher fares for quick pick-up and drop-off.

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“I highly recommend the ‘decline and recline’ strategy, rejecting unprofitable rides until a better one appears,” wrote Sergio Avedian, a driver, in the popular blog the Rideshare Guy.

Pedestrians cross the street in front of a Lyft and Uber driver.

Pedestrians cross the street in front of a Lyft and Uber driver on Wednesday. High gas prices have made it hard for gig drivers to make a living, cutting into their profits.

(Jess Lynn Goss / For The Times)

Uber, Lyft and other companies have unveiled several ways to help drivers save on gas.

Uber said drivers can get up to 15% cash back through May 26 with the Uber Pro card, a business debit Mastercard for drivers and couriers. Based on a worker’s tier, they can get up to $1 off per gallon of gas through Upside — an app that offers cash rewards — and up to 21 cents off per gallon of gas with Shell Fuel Rewards. The company also offers incentives for drivers who want to switch to electric vehicles.

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“We know the price of gas is top of mind for many rideshare and delivery drivers across the country right now,” Uber said in a blog post about its gas savings efforts.

Lyft also said it’s expanding gas relief through May 26 because the company knows that the extra cost “hits hardest for drivers who depend on driving for their income.”

The company is offering more cash back, depending on the driver’s tier, for drivers who use a Lyft Direct business debit card to pay for gas at eligible gas stations. They can get an additional 14 cents per gallon off through Upside.

Drivers say the fine print on the offers dictates which card they use and where they fill up gas, making it difficult for them to save money.

“If I do the math, it’s ridiculous,” Mejia said. “They’re offering us nothing.”

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Uber declined to comment, but pointed to its blog post about the gas relief efforts. Lyft also referenced the blog post and said “the gas savings were structured through rewards to maximize stackable opportunities.”

Guests at The Westin St. Francis hotel get into an Uber.

Guests at The Westin St. Francis hotel get into an Uber.

(Jess Lynn Goss / For The Times)

Gig workers have struggled with rising gas prices in the past.

In 2022, Lyft and Uber temporarily added a surcharge to their fares amid record-high gas prices following Russia’s invasion of Ukraine. This year, Uber is adding a fuel charge to its fares in Australia for roughly two months to offset the high cost of gas for drivers. Lyft said it hasn’t added a fuel charge in the U.S. or elsewhere.

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Margarita Penalosa, who drives full time for Uber and Lyft in Los Angeles, started as a rideshare driver in 2017. Back then, gas was cheaper. She would easily hit her goal of making $300 in eight hours. Now she’s making just $250 after working as much as 14 hours.

Gas prices, she said, used to be less than $3 per gallon. Now some gas stations are charging more than $8 per gallon.

“Take out the gas. Take out the mileage from my car and maintenance. How much [do] I really make? Probably I get $11 for an hour,” she said.

Jonathan Tipton Meyers wants to spend fewer hours as a rideshare driver.

He already juggles multiple gigs even while driving for Uber and Lyft in Los Angeles. He’s a mobile notary and loan signing agent, a writer and performer.

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Driving is “a very challenging, full-time job,” he said. “It’s very taxing and, of course, wages were just continually decreasing.”

A man stands for a portrait in a white button up shirt

John Mejia, a longtime Lyft and Uber driver, poses for a portrait before attending a meeting about unionizing gig drivers.

(Jess Lynn Goss / For The Times)

Even if oil continues to flow through the Strait of Hormuz, which Iran reopened Friday, it could take a while for gas prices to come down to earth, said Mark Zandi, the chief economist at Moody’s Analytics.

“There’s an old adage that prices rise like a rocket and fall like a feather,” he said. “I think that’ll apply.”

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In the meantime, it will be survival of the fittest drivers. If enough of them decide to leave the apps, the ride-hailing companies could be forced to raise fares further to attract some back.

“Those who approach rideshare driving strategically, tracking expenses, choosing trips carefully, and optimizing efficiency are far more likely to weather periods of high gas prices,” wrote Avedian in the Rideshare Guy blog. “For everyone else, a spike at the pump can quickly turn rideshare driving from a side hustle into a money-losing venture.”

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