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Frequent travelers weigh in on Alaska Airlines’ new rewards program

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Frequent travelers weigh in on Alaska Airlines’ new rewards program


I got up early last week to take my own advice: flying to Juneau to visit my legislators.

But in addition to representing Alaskans in Juneau, all of Alaska’s legislators are frequent flyers.

Alaska Airlines Flight 62 was full of sleepy Alaskans on a similar mission. While I was knocking on doors regarding travel issues, there were others who had their own pitch for lawmakers: Future Farmers of America, Alaska’s State School for the Deaf and Hard of Hearing, the Alaska Council on Aging and a number of other groups.

It cost me 20,000 Atmos Rewards points for a round-trip ticket. Others who bought their tickets well in advance paid around $400, while last-minute travelers can pay as much as $700 round-trip. There are a couple of plans to carve 30% off last-minute tickets. Every Alaska Airlines frequent flyer gets a Constituent Fare discount off of three- or seven-day advance purchase fares to Juneau, one time only. Every Club 49 member gets a Travel Now certificate for 30% off the walk-up fare, one time only.

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Over the course of the day, I had a half-dozen appointments with legislators, with a script to stay on topic for the 15-minute visit.

But Capitol insiders will confess that much of the real action is in the stairwell and the hallways, where you bump into legislators, staffers, lobbyists and media types.

Everybody I bumped into wanted to talk about Alaska Airlines. Specifically, frequent flyers were concerned about the high cost of travel between Anchorage and Juneau. Or, they were confused about Alaska’s new Atmos Rewards program. Or both.

Earlier this month, I asked some readers to give Atmos a report card grade, A through F.

Additionally, I asked for a show of hands at a recent travel-themed party. In between I called some super-frequent flyers to get their opinions.

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The results were enlightening.

To review, when the Alaska Airlines Mileage Plan morphed into Atmos Rewards, they really shuffled the deck.

All the miles-related jargon was gone. Now, it’s all about the points. There are status points, which determine your elite-level tier: silver, gold, platinum and titanium. Then there are bonus points that you can use to redeem for flights.

Further, the number of status points required to achieve the top tier, titanium, is increasing by 35% this year, from 100,000 to 135,000 points.

In addition to the regular Alaska Airlines credit card with the $99 companion fare, there’s a new Summit Atmos card that costs $395 per year. Alaska has loaded it up with a few bells and whistles, including lounge passes and some rollover points to jump-start next year’s quest for elite status.

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There were just two respondents who gave Atmos an A, primarily because of the extra benefits of the Summit card for super-spenders. The biggest advantage for Summit cardholders is the 50% increase in the number of status points you get from your everyday spend.

Regular Alaska Airlines cardholders, now called Ascent Atmos cards, can earn one status point for every $3 spent. Additionally, cardholders still receive one bonus point for every dollar spent.

Summit cardholders get one status mile for every $2 spent.

So if you run a company and charge a lot of stuff on your credit card, it’s easier than ever to charge your way to titanium status without ever taking a flight.

Several — 27 — of the super-frequent flyers who responded to my poll gave the program a B.

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Janine Amon has flown more than 2,000,000 miles on Alaska Airlines. She gives the program a B. She’s particularly grateful for the special phone number for titanium-level elites. She’s called the number primarily for securing credit from Alaska Airlines’ numerous partner airlines, including Philippine Air and Royal Air Maroc.

As a super-frequent flyer, Amon has stories of mix-ups and snafus, particularly between Alaska and Hawaiian Air, as well as partner airlines.

Another super-flyer, Bart Parker, gives the program a B+. Even though it’s only February, Parker has amassed more than 85,000 status points.

Parker’s litmus test is upgrades. “My upgrades are still coming through,” he wrote.

Once Parker is able to upgrade to the new 787 lie-flat seats, or into business class on partner airlines, including Hawaiian, he said he’s willing to bump up his grade to an A-.

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But upgrades for Alaska’s new 787s to Europe and Asia, or on Hawaiian’s South Pacific flights, are hard to come by.

Alaska Airlines has high hopes that starting in April, titanium-level flyers will be able to stand by for same-day lie-flat business class seats on Alaska, Hawaiian and partner airlines.

Chris Ross is a million-miler on both Alaska Airlines and Delta.

Ross travels around the country working with companies on leadership development, employee engagement and health and safety.

Several super-flyers, including Ross, chimed in with specific operational issues on Alaska: missed connections, mechanical issues, delays and overall reliability. The Atmos game was way down the list for many of these travelers.

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Ross gave the program a D.

An A is “Happy Days,” where Atmos is offering everything you expect from a loyalty program, including some “surprise and delight” moments. A B is “High Potential,” reflecting an honest effort to accommodate both Hawaiian and Alaska Airlines in the mix, plus an increasing number of partner airlines. But there’s room for improvement.

I bumped into political pundit Jeff Landfield of the Alaska Landmine in the Capitol. He pulled me aside for a lengthy discussion on Atmos and gave the program a B.

A C or “Curb Your Enthusiasm” reflects a lower score because of delays, frequent IT outages, or struggling with the website/app. Thirty respondents graded Atmos with a C.

Most respondents —38 — chose D or “Work in Progress.” These travelers are suffering through increased costs for point redemption, including high taxes and fees for European awards. There’s a glimmer of hope for improvement after full integration of Hawaiian and Alaska in April.

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The F grade reflects “Grounds for dismissal.” These travelers, 16 of them, like most respondents, are “baked in” to the Atmos program with status, points and credit cards. But their view is it will take a shoulder-to-the-wheel effort to bring the program back on course.

Just over 50 respondents is not a huge sample. The respondents all live in Alaska and they are frequent flyers. To me, it reflects the mood of the travelers in the Capitol last week.

Thankfully, the planes in and out of Juneau were operating on time in the midst of a “wintry mix” of snow and rain with a light breeze. Several of my fellow travelers on Alaska 62 in the morning were turning around to fly home on Flight 67 in the evening. That makes for a long day, but underscores the value of face-to-face meetings for constituents in Juneau.





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U.S. Coast Guard announces homeporting of the first two Arctic Security Cutters in Alaska

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U.S. Coast Guard announces homeporting of the first two Arctic Security Cutters in Alaska


 

Artists rendering of the future Arctic Security Cutter that the U.S. Coast Guard said would first be homeported in Alaska. The first of the icebreaking cutters are scheduled for delivery in 2028. (Davie Defense, Inc.)

WASHINGTON — The U.S. Coast Guard announced Thursday that the first two Arctic Security Cutters will be homeported in the State of Alaska. Anticipating delivery of the first Arctic Security Cutters by the end of 2028, the Coast Guard has begun planning to ensure necessary infrastructure and support are in place to receive two icebreakers. Ensuring these vessels are supported by trained and ready crews, and ready homeport facilities including housing, will be essential to delivering full, enduring operational capability required to meet emerging Arctic security challenges.

Homeporting these two Arctic Security Cutters in Alaska is a decisive step forward in securing America’s Arctic frontier,” said Secretary of Homeland Security Markwayne Mullin“I want to thank President Trump for his bold leadership and vision in directing this critical investment, as well as Senator Sullivan and the entire Alaskan Congressional delegation for championing the funding that made these icebreakers possible. These vessels will deliver the enduring operational presence our nation needs to protect sovereignty, deter foreign adversaries, and safeguard vital resources for the American people..

The homeporting of the first two Arctic Security Cutters in Alaska builds on the historic expansion of the Coast Guard’s icebreaker fleet and underscores an unprecedented investment in the Arctic. This announcement marks a national milestone in U.S. Arctic capability, following contract awards for up to 11 Arctic Security Cutters. Fueled by $3.5 billion in funding in the Fiscal Year 2025 Reconciliation Bill and facilitated by a groundbreaking Memorandum of Understanding (MOU) between the United States and Finland in October 2025, the acquisition of Arctic Security Cutters will fulfill President Trump’s directive to rapidly deliver America’s newest icebreaker fleet.

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“Homeporting Arctic Security Cutters in Alaska underscores the United States’ leadership as a maritime power in the Arctic,” said Adm. Kevin E. Lunday, commandant of the Coast Guard. “By strategically positioning these state-of-the-art icebreakers in Alaska, the Coast Guard will maximize our ability to defend our northern border and approaches, while reinforcing America’s maritime dominance in a crucial region of strategic importance.”

Through contract awards to Rauma Marine Constructions Oy of Rauma, Finland, Bollinger Shipyards Lockport, L.L.C., and Davie Defense, Inc. of Vienna, VA, the U.S. will immediately benefit from our Finnish partners’ icebreaker expertise while coordinating the onshoring of that expertise and shipbuilding to the United States. Under the MOU, Finland will construct up to four ASCs for the U.S Coast Guard. U.S. shipyards will build and deliver up to seven additional ASCs. Delivery of the first Arctic Security Cutters is expected by the end of 2028.

Arctic Security Cutters will form the backbone of a revitalized U.S. icebreaker fleet, strengthening American maritime dominance in the Arctic. Fielding specialized capabilities, these icebreakers will defend U.S. sovereignty, secure critical shipping lanes, protect energy and mineral resources, and counter foreign malign influence in the Arctic region. A robust icebreaker fleet will enable the Coast Guard to control, secure and defend U.S. Alaskan borders and Arctic maritime approaches, facilitate maritime commerce vital to economic prosperity and strategic mobility, and respond to crises and contingencies in the region.

Acquisition of Arctic Security Cutters supports the Coast Guard’s ongoing modernization, through which the Service is transforming into a more agile, capable and responsive fighting force.

Memorandum on ASC Homeporting

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‘We never forgot her’: Friends, family of longtime Alaska teacher gather for 100th birthday celebration

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‘We never forgot her’: Friends, family of longtime Alaska teacher gather for 100th birthday celebration


ANCHORAGE, Alaska (KTUU) – Phyllis Sullivan has certainly led a life worth celebrating.

Born in 1926, Sullivan moved to Alaska with her husband and three children in 1959 to teach, first in the village of Kwethluk in Western Alaska and later at Wendler and Mears Middle Schools in Anchorage.

All the while, she left strong impressions with countless students and acquaintances, some of whom gathered in the basement of Anchor Park United Methodist Church in Anchorage Saturday to celebrate Sullivan’s century of life.

“Education has been the primary thing in her entire life,” her son Dennis Sullivan said. “She’s always been a school teacher and she’s been one of the sweetest people in the entire world.”

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As a slideshow featuring vintage photos from her life and time in Alaska played, Phyllis, wheelchair-bound but high in spirit, stopped to chat with every new person who entered the room, some of whom she hadn’t seen in years.

“It’s impressive that this many people are here,” she said. “That’s very encouraging. Makes me think maybe I did something right along the way.”

Aside from family members, most visitors were there because of the impression Phyllis Sullivan left on them during her many years in the classroom.

“She gave us this one assignment: to memorize a poem,” former Mears student Tina Arend recalled. She said Phyllis Sullivan was her 8th grade English teacher.

“And when she gave us the assignment, she said, ‘I’ve had students come back many, many, many years later and recite the poem to me.’ And we actually still remember the poem,” Arend said of her and her husband, who was also in attendance. They both went on to become teachers at Mears as well.

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Matthew Nicolai, whom Phyllis Sullivan taught in Kwethluk, has similarly fond memories.

“The Bureau had ordered that teachers do corporal punishment for speaking Yup’ik,” Nicolai remembered. “Even though we spoke Yup’ik, she never did that, never cracked our hands. Other teachers did, but not her. That’s why we never forgot her.”

In addition to teaching, Phyllis Sullivan also found time to open her home to those in need. She and her husband once took in a family with seven kids who had been displaced by flooding in Fairbanks in 1967.

“It touched our heart because they bought us a lot of stuff that we needed because we lost a lot of stuff during the flood,” David Solomon, one of those seven kids, said. “We stayed there for over three years.”

Phyllis Sullivan said she is enjoying life and is doing fine.

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“My mother made it to 103,” she said. “So, I’ve got a while yet.”

See a spelling or grammar error? Report it to web@ktuu.com

Copyright 2026 KTUU. All rights reserved.



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Alaska Senate committee advances draft capital budget, boosting funds for school maintenance

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Alaska Senate committee advances draft capital budget, boosting funds for school maintenance


The Alaska Senate Finance committee advanced a draft capital budget on Tuesday that would put nearly $250 million toward state facilities and maintenance projects next year.

The draft budget adds $88 million to Gov. Mike Dunleavy’s proposed capital budget of $159 million, with the largest additions going toward K-12 schools and university facilities maintenance.

That was a focused effort by the finance committee, said co-chair Sen. Bert Stedman, R-Sitka, who called funding for education facilities maintenance a “heavy concentration” on Wednesday.

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Earlier this year, students and school officials testified to lawmakers that decades of deferred maintenance has reached crisis levels — with many rural school districts in particular grappling with deteriorating facilities, failing water and sewer systems — which they say is degrading student and staff morale. Lawmakers have expressed support and increased funding in recent years, but point to Gov. Mike Dunleavy’s history of vetoes as a roadblock for funding education.

The Senate draft includes $57.8 million in additional funding toward K-12 school maintenance through the Alaska Department of Education and Early Development and $17 million toward the University of Alaska. It also includes $5.7 million for the Alaska Court System’s facilities and $8 million for community infrastructure and workforce development programs through the Alaska Department of Commerce, Community, and Economic Development.

The Legislature relies on state ranked lists to prioritize where to direct funding to capital projects for K-12 schools, the university system and the court system.

For K-12 schools, the state’s current major maintenance list totals over $400 million needed for 103 school projects and repairs. Stedman said he recognized this year’s capital budget will only fund a fraction of those.

“Hopefully we get a quarter of it done, or something like that, but it’d be nice to retire the entire list,” Stedman said.

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The draft budget would fund the top 15 school projects on the list, plus funds for three other schools in need of emergency fuel tank repairs. The top projects range from roof and boiler replacements to septic systems, fire suppression and safety upgrades in schools from Fairbanks to the Aleutian Islands.

In order to distribute funds more widely, members of the finance committee reduced funding for one project in Galena, in the Western Interior of Alaska, from roughly $35 million to $5 million for renovations to the Sydney C. Huntington Elementary and High Schools. They also allocated $17 million towards rebuilding the school in Stebbins in Western Alaska, after it burned down in 2024.

The Senate draft also adds nearly $14 million in funding for the state-run Mt. Edgecumbe High School, which has been the focus of public attention and concern after a quarter of students disenrolled this year. The additional facilities dollars include $10 million to remodel the dining hall, $3.1 million to replace dorm windows, $460,000 to replace dorm furniture, $50,000 to replace mattresses and $125,000 to replace aging laundry machines.

Finance members added $17 million to fund the top nine projects across the University of Alaska system — three projects each within the three major campuses.

Sen. Jesse Kiehl, D-Juneau, serves on the finance committee and his district includes University of Alaska Southeast. He described the proposed funds as a “nickel” compared to the “colossal” deferred maintenance needs of the university system.

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“That’s been built by Legislatures and Boards of Regents for 40 years,” he said on Wednesday, adding that it is a shared responsibility to put funding towards repairs and upgrades.

“The Constitution makes them a separate body within the executive branch that puts a lot of responsibility on them, too, more than the general state government,” he said “So university major maintenance is its own huge problem.”

The draft budget also includes $5.7 million for upgrades to state court facilities, mostly targeted to Anchorage and Sitka. It contains nearly $10 million for workforce development programs geared at the construction and oil and gas sectors, including for the Fairbanks Pipeline Training Center and Alaska Vocational Technical Center in Seward.

An amendment to add $25 million to the draft budget for the Port of Anchorage, sponsored by Sen. Kelly Merrick, R-Eagle River, was voted down on Tuesday by a 5 to 2 vote.

Before voting against the proposal, finance co-chair Sen. Lyman Hoffman, D-Bethel, said during committee deliberations the priority this year is to fund as many school maintenance projects on the list as possible, saying “schools are falling apart” and must be maintained to prevent further deterioration.

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“Students that are trying to learn deserve better,” Hoffman said. “And if we are not able to provide this major maintenance, we are going to see these schools continue to crumble, and the financial burden to the state of Alaska will be hundreds of millions of dollars to rebuild schools.”

More funding for school maintenance and other capital projects could be added by the Alaska House of Representatives, who will take up the draft budget bill after it’s approved by the Senate in the coming weeks.



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