Technology
FCC cracks down on robocall reporting violations
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If you are tired of scam calls slipping through the cracks, federal regulators just took a meaningful step. The Federal Communications Commission finalized new penalties aimed at telecom companies that submit false, inaccurate or late information to a key anti-robocall system. The changes go into effect Feb. 5. They strengthen oversight of the Robocall Mitigation Database, which plays a central role in tracking spoofed calls and holding providers accountable.
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What changed and why it matters
Under the new rules, voice service providers must recertify every year that their filings in the Robocall Mitigation Database are accurate and current. The FCC will now back that requirement with real financial consequences.
The FCC is cracking down on robocalls by tightening rules that govern how telecom providers verify and report call traffic. (iStock)
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Here is what the commission approved:
- $10,000 fines for submitting false or inaccurate information
- $1,000 fines for each database entry not updated within 10 business days
- Annual recertification of all provider filings
- The FCC also adopted a $100 filing fee for initial Robocall Mitigation Database submissions and for required annual recertifications.
- Two-factor authentication to protect database access
- A $100 application fee for initial filings and annual recertifications
The FCC also made clear that these violations are considered ongoing until corrected, meaning fines can accrue on a daily basis rather than being treated as one-time penalties.
According to the FCC, many past submissions failed basic standards. Some lacked accurate contact details. Others included robocall mitigation plans that did not describe any real mitigation practices at all.
How the Robocall Mitigation Database works
The Robocall Mitigation Database requires providers to verify and certify the identities of callers that use their networks. Regulators and law enforcement rely on it to trace spoofed calls and illegal robocall campaigns. That task is harder than it sounds. America’s telecom system is vast and fragmented. Calls often pass through multiple networks owned by major carriers like Verizon and AT&T, as well as smaller regional providers and VoIP services. When calls hop between networks, verification can be missed or ignored. For years, the FCC did not closely verify or enforce the accuracy of these filings. That gap raised serious concerns.
Under the updated rules, providers that fail to recertify or correct deficient filings can be referred to enforcement and removed from the database, which can prevent other carriers from carrying their calls at all.
Why inaccurate robocall data hurts consumers
When robocall filings are wrong or outdated, scam calls are more likely to reach your phone. Providers may treat a call as trusted even when it should raise red flags. That gives robocallers more time to operate and makes it harder for regulators to shut them down quickly. The FCC says stronger penalties and tighter oversight are meant to close that gap before consumers pay the price.
New FCC penalties target inaccurate robocall filings that have allowed scam calls to slip through carrier networks. (Kurt “CyberGuy” Knutsson)
Pushback and pressure on the FCC
When the FCC proposed penalties, it asked whether violations should be treated as minor paperwork mistakes or as serious misrepresentations. Telecom trade groups pushed back. They argued that fines should not apply unless providers first get a chance to fix errors or unless the FCC proves the filings were willfully inaccurate.
State attorneys general and the robocall monitoring platform ZipDX urged a tougher stance. They warned that false filings undermine every effort to stop illegal robocalls. The FCC ultimately chose a middle path. It rejected treating violations as harmless paperwork errors. At the same time, it stopped short of imposing the maximum penalties allowed by law.
What this means to you
For everyday consumers, this move matters more than it may seem. Accurate robocall reporting makes it easier to trace scam calls, shut down bad actors and prevent spoofed numbers from reaching your phone. Stronger penalties give telecoms a reason to take these filings seriously instead of treating them as routine compliance chores.
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The FCC also set a firm annual deadline. Providers must recertify their robocall mitigation filings each year by March 1, creating a predictable enforcement checkpoint. While this will not end robocalls overnight, it tightens a weak link that scammers have exploited for years.
Simple steps you can take right now to reduce robocalls
Even with tougher FCC enforcement, scam calls will not disappear overnight. Here are a few smart steps you can take today to reduce your risk.
- Do not answer unknown calls. If it is important, a legitimate caller will leave a voicemail.
- Never press buttons or say yes to robocall prompts. That confirms your number is active and can trigger more scam calls.
- Report scam calls to your carrier. Most major carriers let you report robocalls directly through their call log or app.
- Register your number with the National Do Not Call Registry at donotcall.gov/. It will not stop scammers, but it can reduce legitimate telemarketing calls.
- Block repeat offenders. If the same number keeps calling, block it so your phone stops ringing altogether.
- Be cautious with callback numbers. Scammers often spoof local area codes to look familiar.
The FCC says accurate robocall reporting by telecoms helps carriers identify and shut down scam traffic faster, but consumer habits still matter.
Pro tip: remove your personal data at the source
Robocalls do not come out of nowhere. Many start with your personal information being sold or shared by data brokers. These companies collect phone numbers, addresses, emails and even family details from public records, apps, purchases and online activity. Scammers and shady marketers buy that data to build call lists. Removing your data from data broker sites can reduce the number of robocalls you receive over time. You can try to do this manually by finding individual data broker websites and submitting removal requests one by one. The process is time-consuming and often needs to be repeated.
Some people choose to use a data removal service to automate this process and continuously monitor for re-posting. That can help limit how often your phone number circulates among marketers and scammers. Less exposed data means fewer opportunities for robocallers to target you. Cutting off robocalls often starts long before your phone rings.
Check out my top picks for data removal services and get a free scan to find out if your personal information is already out on the web by visiting Cyberguy.com.
Get a free scan to find out if your personal information is already out on the web: Cyberguy.com.
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By strengthening oversight and accountability, the FCC aims to shut down illegal robocalls before they ever reach your phone. (Kurt “CyberGuy” Knutsson)
Kurt’s key takeaways
Robocalls thrive when accountability breaks down. By adding meaningful fines, stronger security, annual recertification and filing fees, the FCC is signaling that accuracy is no longer optional. Because penalties can continue to build until problems are fixed, telecoms now face real consequences for ignoring or delaying corrections. This rule forces providers to own their role in stopping illegal calls instead of passing the blame along the network chain. Real progress will depend on enforcement, but this is one of the clearest signs yet that regulators are closing gaps scammers rely on.
Do you think stricter penalties will finally push telecoms to take robocall prevention seriously, or will scammers just find the next loophole? Let us know by writing to us at Cyberguy.com.
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Copyright 2026 CyberGuy.com. All rights reserved.
Technology
The Vergecast Vergecast, 2026 edition
We get a lot of questions about how The Verge works. And how The Vergecast works. And how we make money. And whether some of that money helps Nilay buy more jackets, several yachts, or something else entirely. So, every once in a while, we spend an episode of the podcast answering as many questions as we can.
On this episode of The Vergecast, Nilay and David are joined by The Verge’s publisher, Helen Havlak, to talk about ads, subscriptions, our website, our audience, and more. Then, Nilay and David answer some more questions about how we think about journalism, our relationship with Verge alumni, video podcasts, and (of course) Brendan Carr.
Thanks to everyone who sent us questions for this episode, and please keep them coming! You can always call the Vergecast Hotline (866-VERGE11) or send us an email (vergecast@theverge.com) with your questions, thoughts, feelings, and misgivings about everything we’re up to. We truly love hearing from you. And if you want to be part of everything we’re up to, and help make The Verge even bigger and better, the best thing you can do is subscribe! You even get all our podcasts ad-free.
Oh, and also, in case you missed it yesterday, be sure and check out our emergency pod on the news that Tim Cook is stepping down as Apple CEO. We’ll be talking more about the future of Apple on Friday’s show, too, so send questions if you have ’em!
Technology
Alexa+ lets you order food like a real conversation
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FOX Business correspondent Madison Alworth reports on drone food delivery services launching in New Jersey on ‘America Reports.’
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You’re hungry, and your stomach’s already growling. Normally, you’d grab your phone, open your favorite delivery app and start scrolling through endless restaurant lists. Tap a few menus, pick a few items and before you know it, you’ve built your order piece by piece.
But with Amazon Alexa+, you can skip all that tapping and scrolling. Just tell Alexa what you’re in the mood for, change your mind halfway or add something extra as you go, like you’re chatting with someone taking your order.
That’s the new idea behind Alexa+. Amazon has rolled out a voice-powered food ordering feature that lets you get delivery from Uber Eats and Grubhub without ever opening an app. Just say what you want, and Alexa handles the rest.
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ALEXA.COM BRINGS ALEXA+ TO YOUR BROWSER
Amazon Alexa+ now lets users order food from Uber Eats and Grubhub by voice, turning delivery into a back-and-forth conversation instead of a series of taps. (Michael Nagle/Bloomberg via Getty Images)
What you need to use Alexa+
Now, before you start ordering with your voice, there are a few quick setup steps.
- You need an Alexa+ compatible device, like an Echo Show
- You must link your Uber Eats or Grubhub account in the Alexa app
- Your past orders can sync automatically for quick reordering
Once that’s done, it becomes a hands-free experience.
How to set up Alexa+ for food ordering (step by step)
We set this up using the Amazon Alexa app on a phone, and these are the exact steps we followed. The menus may look slightly different depending on your device.
- Open the Alexa app on your phone
- Tap “More” (it usually has three horizontal lines)
- Tap “Alexa+ Store”
- Use the search bar and type in Uber or Grubhub.
- Tap the service you want
- When it appears, tap to open it.
- Tap “Connect” or “Enable” (You may see a page from “pitangui.amazon.com” during setup. That’s part of Amazon’s system and is safe if you open it from the Alexa app. )
- Next, sign in to your account on your phone
- Tap “Grant access”
- Tap “Continue”
- Tap “Close” to return to the app
After we linked our Grubhub account, we got a confirmation email saying everything was successfully connected. Once that’s all done, it becomes a hands-free experience.
To actually place an order, go to your Echo device and say, “Alexa, I want to order food,” then follow the prompts on the screen. Note: the feature is still rolling out and works best on newer Echo Show devices.
You can also manage or remove the connection anytime in the Alexa app by going to: Alexa App > Menu > Settings > Manage Alexa+ Services Unlink & Revoke Permissions
How Alexa+ actually builds your order
After you’re set up, this is where things start to change. For years, voice assistants followed a simple pattern. You ask something. It answers. That’s it.
With Amazon Alexa+, that model shifts. Instead of giving one command at a time, you can carry on a back-and-forth conversation.
You might start with:
- “Show me Mexican food”
- “Actually, let’s do pizza”
- “Add a large pepperoni with extra cheese”
- “Wait, make that two”
The system updates your order in real time. If you change your mind, it adjusts instantly on screen. Even better, it only jumps in when you need help. That means fewer interruptions and a smoother flow.
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With Alexa+, Amazon is pushing voice ordering beyond basic commands, letting users browse restaurants, customize meals and check delivery status through natural conversation. (Michael Nagle/Bloomberg via Getty Images)
How Alexa+ lets you customize your order
This is where things start to feel different from anything we’ve seen before.
You can explore like you’re talking to a person
You don’t need exact menu names. Say something like “meat lovers pizza,” and Alexa+ finds the closest match. Want dessert? Just ask. Curious what’s popular? Ask that too.
You can change your mind mid-order
Most apps make you backtrack. Alexa+ lets you pivot on the fly. Add items. Remove them. Adjust quantities. Switch restaurants entirely. Everything updates live on your screen.
You see the full breakdown before you pay
Before checkout, you’ll get a clear summary:
- Item names
- Quantities
- Individual prices
- Total cost
That transparency matters, especially when small add-ons can quickly add up.
You can track your delivery with your voice
Once your order is placed, you can simply ask:
“Alexa, where’s my food?”
No need to dig through notifications or open another app.
Why Amazon is pushing Alexa+ now
This isn’t just about food delivery. Amazon is testing a bigger idea. It wants Alexa+ to adapt based on what you’re trying to do. Ordering food needs flexibility. Checking the weather doesn’t. So instead of one rigid interaction style, Alexa+ shifts its behavior depending on the task. Food ordering is just the beginning. Amazon is already hinting at future uses like grocery shopping and travel planning.
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Amazon’s new Alexa+ food-ordering feature connects with Uber Eats and Grubhub, allowing users to build, change and track delivery orders without opening an app.
What this means to you
This feature sounds convenient, and in many ways it is. Still, there are a few things worth thinking about before you start ordering dinner out loud. First, it makes ordering easier. That’s great for speed, but it can also make spending feel effortless. When ordering becomes a conversation, it’s easy to keep adding items without paying attention to the total. Second, your data matters. Linking accounts means Amazon can connect your voice activity with your food habits. That includes what you order, when you order and how often. Third, it changes how you interact with technology. Instead of tapping and scrolling, you’re relying on AI to interpret what you mean. That saves time, but it also means trusting the system to get things right. Finally, it may reshape your habits. If this becomes second nature, opening apps could start to feel old-fashioned before long.
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Kurt’s key takeaways
Ordering food has always been simple. Now it’s becoming conversational. That shift might sound small, but it signals something bigger. Technology is moving away from commands and toward natural interaction. The goal is to make devices feel less like tools and more like assistants. The real question is how far that goes. If your device can handle dinner tonight, what else will it manage tomorrow?
And here’s something to think about: At what point does convenience start making decisions for you instead of helping you make them? Let us know by writing to us at Cyberguy.com.
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Copyright 2026 CyberGuy.com. All rights reserved.
Technology
Tim Cook will still be Apple’s Trump whisperer
Though Tim Cook is shedding his CEO title for the role of Apple’s executive chairman, it appears he’ll keep one of his most important duties: that of the company’s Trump whisperer.
“As executive chairman, Cook will assist with certain aspects of the company, including engaging with policymakers around the world,” Apple writes in a press release. Translation: he’s sticking around to deal with thorny political relationships — in particular the one with President Donald Trump.
Throughout his tenure, Cook has navigated Apple through tricky political terrain. He’s had to balance the company’s massive business interest in China with US policymakers’ concerns, and he’s worked to appease Trump for favorable regulatory decisions, without alienating too many Apple employees and customers in the process.
Cook has navigated Apple through tricky political terrain
The task of wooing Trump has repeatedly placed Cook in embarrassing situations: Cook showed the president around a factory in Texas in 2019, where Trump wrongly boasted that because of his policies, Apple was building a new manufacturing plant in the US. Last year, he presented Trump with a symbolic gift of “Made in the USA” glass from Apple supplier Corning set in 24-karat gold.
Recently, Cook took criticism from Trump critics for attending a movie night at the White House, for a screening of the documentary Melania, the same day that Alex Pretti was killed by federal agents on the streets of Minneapolis during a protest against Immigration and Customs Enforcement. Cook later vaguely referred to the “events in Minneapolis,” and referenced a “good conversation with the president.”
As Apple’s senior vice president of hardware engineering John Ternus takes over as CEO, the company will need to overcome significant policy challenges, including global efforts to regulate AI, and a push for app stores to verify user ages. Lucky for Ternus, Cook will still be there to take on that job.
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