Connect with us

Technology

Amazon adds controversial AI facial recognition to Ring

Published

on

Amazon adds controversial AI facial recognition to Ring

NEWYou can now listen to Fox News articles!

Amazon’s Ring video doorbells are getting a major artificial intelligence (AI) upgrade, and it is already stirring controversy.

The company has started rolling out a new feature called Familiar Faces to Ring owners across the United States. Once enabled, the feature uses AI-powered facial recognition to identify people who regularly appear at your door. Instead of a generic alert saying a person is at your door, you might see something far more personal, like “Mom at Front Door.” On the surface, that sounds convenient.

Privacy advocates, however, say this shift comes with real risks.

Sign up for my FREE CyberGuy Report
Get my best tech tips, urgent security alerts and exclusive deals delivered straight to your inbox. Plus, you’ll get instant access to my Ultimate Scam Survival Guide — free when you join my CYBERGUY.COM newsletter.

Advertisement

GOOGLE NEST STILL SENDS DATA AFTER REMOTE CONTROL CUTOFF, RESEARCHER FINDS

Ring’s new Familiar Faces feature uses AI facial recognition to identify people who regularly appear at your door and personalize alerts. (Chip Somodevilla/Getty Images)

How Ring’s Familiar Faces feature works

Ring says Familiar Faces helps you manage alerts by recognizing people you know. Here is how it works in practice. You can create a catalog of up to 50 faces. These may include family members, friends, neighbors, delivery drivers, household staff or other frequent visitors. After labeling a face in the Ring app, the camera will recognize that person as they approach. Anyone who regularly passes in front of your Ring camera can be labeled by the device owner if they choose to do so, even if that person is unaware they are being identified.

From there, Ring sends personalized notifications tied to that face. You can also fine-tune alerts on a per-face basis, which means fewer pings for your own comings and goings. Importantly, the feature is not enabled by default. You must turn it on manually in the Ring app settings. Faces can be named directly from Event History or from the Familiar Faces library. You can edit names, merge duplicates or delete faces at any time.

Amazon says unnamed faces are automatically removed after 30 days. Once a face is labeled, however, that data remains stored until the user deletes it.

Advertisement

Why privacy groups are pushing back

Despite Amazon’s assurances, consumer protection groups and lawmakers are raising alarms. Ring has a long history of working with law enforcement. In the past, police and fire departments were able to request footage through the Ring Neighbors app. More recently, Amazon partnered with Flock, a company that makes AI-powered surveillance cameras widely used by police and federal agencies. Ring has also struggled with internal security. In 2023, the FTC fined Ring $5.8 million after finding that employees and contractors had unrestricted access to customer videos for years. The Neighbors app previously exposed precise home locations, and Ring account credentials have repeatedly surfaced online. Because of these issues, critics argue that adding facial recognition expands the risk rather than reducing it.

Electronic Frontier Foundation (EFF) staff attorney Mario Trujillo tells CyberGuy, “When you step in front of one of these cameras, your faceprint is taken and stored on Amazon’s servers, whether you consent or not. Today’s feature to recognize your friend at your front door can easily be repurposed tomorrow for mass surveillance. It is important for state regulators to investigate.” The Electronic Frontier Foundation is a well-known nonprofit organization that focuses on digital privacy, civil liberties and consumer rights in the tech space. 

WASHINGTON COURT SAYS FLOCK CAMERA IMAGES ARE PUBLIC RECORDS

Once a face is labeled by the device owner, Ring can replace generic notifications with named alerts tied to that individual. (CyberGuy.com)

Where the feature is blocked and why that matters

Legal pressure is already limiting where Familiar Faces can launch. According to the EFF, privacy laws are preventing Amazon from offering the feature in Illinois, Texas and Portland, Oregon. These jurisdictions have stricter biometric privacy protections, which suggests regulators see facial recognition in the home as a higher-risk technology. U.S. Senator Ed Markey has also called on Amazon to abandon the feature altogether, citing concerns about surveillance creep and biometric data misuse.

Advertisement

Amazon says biometric data is processed in the cloud and not used to train AI models. The company also claims it cannot identify all locations where a face appears, even if law enforcement asks. Still, critics point out the similarity to Ring’s Search Party feature, which already scans neighborhoods to locate lost pets.

We reached out to Amazon for comment but did not receive a response before our deadline.

Ring’s other AI feature feels very different

Not all of Ring’s AI updates raise the same level of concern. Ring recently introduced Video Descriptions, a generative AI feature that summarizes motion activity in plain text. Instead of guessing what triggered an alert, you might see messages like “A person is walking up the steps with a black dog” or “Two people are peering into a white car in the driveway.”

HOW RESTAURANT RESERVATION PLATFORM OPENTABLE TRACKS CUSTOMER DINING HABITS

Ring’s Video Descriptions feature takes a different approach by summarizing activity without identifying people by name. (Amazon)

Advertisement

How Video Descriptions decides what matters

This AI focuses on actions rather than identities. It helps you quickly decide whether an alert is urgent or routine. Over time, Ring says the system can recognize activity patterns around a home and only notify you when something unusual happens. However, as with any AI system, accuracy can vary depending on lighting, camera angle, distance and environmental conditions. Video Descriptions is currently rolling out in beta to Ring Home Premium subscribers in the U.S. and Canada. Unlike facial recognition, this feature improves clarity without naming or tracking specific people. That contrast matters.

Video Descriptions turns motion alerts into short summaries, helping you understand what is happening without identifying who is involved. (Amazon)

Should you turn Familiar Faces on?

If you own a Ring doorbell, caution is wise. While Familiar Faces may reduce notification fatigue, labeling people by name creates a detailed record of who comes to your home and when. Given Ring’s past security lapses and close ties with law enforcement, many privacy experts recommend keeping the feature disabled. If you do use it, avoid full names and remove faces you no longer need. In many cases, simply checking the live video feed is safer than relying on AI labels. Not every smart home feature needs to know who someone is.

How to turn Familiar Faces on or off in the Ring app

If you want to review or change this setting, you can do so at any time in the Ring mobile app.

Advertisement

To enable Familiar Faces:

  • Open the Ring app
  • Tap the menu icon
  • Select Control Center
  • Tap Video and Snapshot Capture
  • Select Familiar Faces
  • Toggle the feature on and follow the on-screen prompts

To turn Familiar Faces off:

  • Open the Ring app
  • Go to Control Center
  • Tap Video and Snapshot Capture
  • Select Familiar Faces
  • Toggle the feature off

Turning the feature off stops facial recognition and prevents new faces from being identified. Any labeled faces can also be deleted manually from the Familiar Faces library if you want to remove stored data.

Alexa is now answering your door for you

Amazon is also rolling out a very different kind of AI feature for Ring doorbells, and it lives inside Alexa+. Called Greetings, this update gives Ring doorbells a conversational AI voice that can interact with people at your door when you are busy or not home. Instead of identifying who someone is, Greetings focuses on what they appear to be doing. Using Ring’s video descriptions, the system looks at apparel, actions, and objects to decide how to respond. 

For example, if someone in a delivery uniform drops off a package, Alexa can tell them exactly where to leave it based on your instructions. You can even set preferences to guide delivery drivers toward a specific spot, or let them know water or snacks are available. If a delivery requires a signature, Alexa can ask the driver when they plan to return and pass that message along to you. The feature can also handle sales representatives or service vendors. You might set a rule such as politely declining sales pitches without ever coming to the door yourself.

Greetings can also work for friends and family. If someone stops by while you are away, Alexa can greet them and ask them to leave a message for you. That interaction is saved so you can review it later. That said, the system is not perfect. Because it relies on visual context rather than identity, mistakes can happen. A friend who works in logistics could show up wearing a delivery uniform and be treated like a courier instead of being invited to leave a message. Amazon acknowledges that accuracy can vary. Importantly, Amazon says Greetings does not identify who a person is. It uses Ring’s video descriptions to determine the main subject in front of the camera and generate responses, without naming or recognizing individuals. That makes it fundamentally different from the Familiar Faces feature, even though both rely on AI.

Greetings is compatible with Ring Wired Doorbell Pro (3rd Gen) and Ring Wired Doorbell Plus (2nd Gen). It is available to Ring Premium Plan subscribers who have video descriptions enabled and is currently rolling out to Alexa+ Early Access users in the United States and Canada.

Thinking about a Ring doorbell?

If you are already in the Ring ecosystem or considering a video doorbell, Ring’s lineup includes models with motion alerts, HD video, night vision, and optional AI-powered features such as Video Descriptions. While Familiar Faces remains controversial and can be turned off, many homeowners still use Ring doorbells for basic security awareness and package monitoring. 

Advertisement

If you decide Ring is right for your home, you can check out the latest Ring Video Doorbell models or compare features and pricing with other options by visiting Cyberguy.com and searching “Top Video Doorbells.”

Take my quiz: How safe is your online security?

Think your devices and data are truly protected? Take this quick quiz to see where your digital habits stand. From passwords to Wi-Fi settings, you’ll get a personalized breakdown of what you’re doing right and what needs improvement. Take my Quiz here: Cyberguy.com.

Kurt’s key takeaways

Amazon Ring’s AI facial recognition feature shows how quickly convenience can collide with privacy. Familiar Faces may offer smarter alerts, but it also expands surveillance into deeply personal spaces. Meanwhile, features like Video Descriptions prove that AI can be useful without identifying people. As smart home tech evolves, the real question is not what AI can do but what it should do.

Would you trade fewer notifications for a system that recognizes and names everyone who comes to your door? Let us know by writing to us at Cyberguy.com.

Advertisement

CLICK HERE TO DOWNLOAD THE FOX NEWS APP

Sign up for my FREE CyberGuy Report 
Get my best tech tips, urgent security alerts and exclusive deals delivered straight to your inbox. Plus, you’ll get instant access to my Ultimate Scam Survival Guide — free when you join my CYBERGUY.COM newsletter. 

Copyright 2025 CyberGuy.com. All rights reserved.

Continue Reading
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Technology

No, Flock isn’t threatening people for debating surveillance

Published

on

No, Flock isn’t threatening people for debating surveillance

We’re aware of at least two forged letters circulating on the internet, including this one, that purport to be cease-and-desist letters from our legal department. To be clear: these letters did not come from me or from anyone at Flock.

Flock welcomes and encourages public debate about our technology. We have not and would not seek to discourage, prevent, or prohibit such discussion and debate. In fact, we would be happy to participate in any such discussions the group in question might host in the future.

Continue Reading

Technology

Fake VA shoe offer targets veterans

Published

on

Fake VA shoe offer targets veterans

NEWYou can now listen to Fox News articles!

A flyer offering “free athletic shoes from VA” may look official at first glance. It uses VA-style branding, talks about health and wellness and even lists the MyVA phone number. That is what makes it so dangerous.

VA says the message falsely claims Veterans can receive free athletic shoes from VA. The agency says the promotion did not come from VA and has no connection to any official VA program.

The scam appears to be spreading through a flyer and online posts. It tells Veterans they may be eligible for free athletic shoes “at no cost to you.” It also shows popular shoe brands, steps to “redeem” shoes and a process that appears to involve a VA provider.

That may be enough to get someone to click, call, share or forward before they stop to think.

Advertisement

MEDICAL IDENTITY THEFT FOLLOWS YOU INTO THE DOCTOR’S OFFICE

Veterans are being warned not to click links, scan QR codes or share personal information tied to a fake VA shoe offer. (Kira Hofmann/picture alliance via Getty Images)

Sign up for my FREE CyberGuy Report

  • Get my best tech tips, urgent security alerts and exclusive deals delivered straight to your inbox.
  • For simple, real-world ways to spot scams early and stay protected, visit CyberGuy.com – trusted by millions who watch CyberGuy on TV daily.
  • Plus, you’ll get instant access to my Ultimate Scam Survival Guide free when you join.

Fake VA shoe offer: what VA says

VA says the free athletic shoe promotion is fake. It did not come from an official VA program, including VPRs, Central Office or Whole Health.

That is important because the flyer borrows the look and feel of a trusted government agency. It also uses health language to make the offer sound like a wellness benefit.

But let’s be real here. A free pair of shoes can sound harmless until the next step asks for your personal details.

Advertisement

Why the fake VA shoe flyer looks so believable

This scam works because it mixes familiar names with an official-looking design. The flyer uses VA branding, a health-focused message and well-known athletic shoe brands.

It also presents the offer as a benefit. That can make people feel like they may miss out if they do not act.

Scammers know that veterans and families often deal with a lot of paperwork, benefit updates and health care messages. A fake flyer can slide into that confusion and feel more believable than it should.

How scammers use real VA details to build trust

One sneaky detail stands out. The flyer lists the MyVA number, but that alone does not make the flyer real.

Scammers often mix real information with fake offers. A real phone number, real logo or familiar agency name can make people lower their guard.

Advertisement

That is why you should verify the offer through VA.gov, your official VA account or your local VA facility before responding.

What the fake VA shoe offer could steal

The flyer may look like it is only about shoes. The bigger risk comes next.

A fake offer like this could lead to a phishing page, a bogus form, a QR code trap or someone asking for sensitive details. That could include your Social Security number, VA login information, health information, address, bank details or credit card number.

Scammers may also use the information to target you again. Once they know you responded to a fake VA offer, they may try a follow-up call, text or email.

DR OZ WARNS MEDICARE SCAMMERS ARE STEALING BILLIONS — AND YOUR PERSONAL INFORMATION COULD BE NEXT

Advertisement

A fake flyer claiming Veterans can get free athletic shoes from VA is spreading online, but the agency says it is not tied to any official program. (U.S. Department of Veterans Affairs)

What to do if you see the fake VA shoe offer

Do not share it. Do not forward it. Do not fill out a form. Do not scan any code connected to it.

Also, do not provide personal, financial or health information because of this flyer.

Instead, warn veterans, family members and colleagues without spreading the image. A quick heads-up can help someone avoid a costly mistake.

Ways to stay safe from VA scams

A few smart habits can help you spot fake VA messages before they turn into a bigger problem.

Advertisement

1) Verify the offer through VA.gov

Go directly to VA.gov or use your official VA account. Do not rely on a flyer, social media post, text message or forwarded image.

2) Do not scan QR codes or click links

A scam flyer may send you to a fake website that looks official. Type the web address yourself or search for the VA page directly.

3) Never share VA login details

Do not give anyone your VA.gov username, password or sign-in code. VA says it will not ask you to share login credentials in an email.

4) Protect personal and health information

Treat your Social Security number, address, date of birth, medical information and benefits details as sensitive. A free offer should never require that kind of information from a random form.

QR CODE EMAIL SCAM TARGETS EMPLOYEE REVIEWS

Advertisement

VA says veterans should verify suspicious benefit offers through VA.gov, an official VA account or a local VA facility. (Antonio Diaz / Getty Images)

5) Call VA using a trusted number

If you have questions, contact VA through an official phone number, the VA website or your local VA facility. Do not trust contact details from a suspicious flyer alone.

6) Report the fake VA shoe offer

Veterans who suspect fraud can report it through VSAFE.gov or call 1-833-38V-SAFE. Reports help VA and other agencies track scams that target veterans.

7) Use strong antivirus protection

Strong antivirus software can help protect you if you click a bad link, scan a risky QR code or land on a fake website tied to a scam. Good protection can block malicious pages, warn you about suspicious downloads and help stop malware before it does damage. Get my picks for the best 2026 antivirus protection winners for your Windows, Mac, Android and iOS devices at Cyberguy.com.

8) Consider a data removal service

Scammers often use personal details found online to make fake offers feel more believable. A data removal service can help reduce how much of your information is sitting on people-search sites, including your address, phone number and other details that can be used to target you. Check out my top picks for data removal services and get a free scan to find out if your personal information is already out on the web by visiting CyberGuy.com.

Advertisement

9) Take action fast if you responded

If you already clicked, scanned, called or shared information, change your VA.gov password right away. Use a trusted password manager to create and store a strong, unique password you do not use anywhere else. Turn on multifactor authentication if you have not already done that. Then watch your accounts for suspicious activity.

10) Warn others without forwarding the flyer

Tell family members, friends and veteran groups that the offer is fake, but do not send the flyer along with your warning. Even if your goal is to help, someone else may miss your warning, save the image or share it again. Instead, send a short message that says the free VA shoe offer is a scam and tell them to verify any VA benefit through VA.gov or their local VA facility.

Kurt’s key takeaways

A free pair of shoes can make you drop your guard, especially when the flyer uses VA branding and familiar shoe names. That is the whole trick. Scammers are using trust to push veterans and families toward a bad link, a fake form or a request for personal info. Slow down and verify it through VA.gov or your local VA facility. And if you want to warn someone, send them a message saying the offer is fake instead of forwarding the flyer itself. That keeps the scam from spreading.

Would this fake VA shoe offer have made you pause, or would the official-looking design have fooled you? Let us know by writing to us at CyberGuy.com.

CLICK HERE TO DOWNLOAD THE FOX NEWS APP

Advertisement

Sign up for my FREE CyberGuy Report

  • Get my best tech tips, urgent security alerts and exclusive deals delivered straight to your inbox.
  • For simple, real-world ways to spot scams early and stay protected, visit CyberGuy.com – trusted by millions who watch CyberGuy on TV daily.
  • Plus, you’ll get instant access to my Ultimate Scam Survival Guide free when you join.

Copyright 2026 CyberGuy.com. All rights reserved.

Continue Reading

Technology

I spent a week using the Trump phone — it sucks

Published

on

I spent a week using the Trump phone — it sucks

The Trump phone was never a serious phone. Not when it was announced last June, in dodgy renders and with an incoherent spec sheet. Nor when Trump Mobile admitted — just two weeks later — that it wouldn’t be made in the US. Not even when the company revealed the final phone, first to me over a video call in February and then to the world in April through a short commercial with the slick sheen of AI.

It’s now on sale for $499, past the days of its tenuous, ever-shifting release dates. A few buyers even have the phone, The Verge among them, though more still seem not to.

It’s clear now that the T1 is a real phone, but that doesn’t mean it’s a serious one. Still, for the next thousand words or so, I will try to take it seriously.

$499

The Good

  • It actually exists
  • 3.5mm headphone jack
  • MicroSD card slot
  • It basically runs stock Android

A serious phone wouldn’t look like this

The T1 Phone is a curved slab of cheap gold plastic, the smartphone equivalent of a pair of knockoff wraparound Oakleys. The gold finish — more yellow in certain light, though it certainly does shine and shimmer — is tacky in every sense, with a sticky friction that makes it feel distinctly unpleasant to the touch. My phone arrived with a tiny scratch in the top-right corner.

The phone is fairly thin, and light, but its excessively curved waterfall display feels immediately dated. It also loses one of the chief advantages of that design — better in-hand feel — thanks to the oddly angular frame, which juts into my palm as I hold it.

Advertisement

Almost every detail speaks to bad design. There’s the American flag logo, missing a stripe. The fact that “Trump Mobile” appears on the back twice, in two different orientations and two different fonts. Or the camera module, where the three lenses are spaced at irregular intervals.

Count the stripes.

I don’t think anything about this phone annoys me as much as the lens spacing.

God, I miss notification LEDs.

A headphone jack is less uncommon, but still pretty rare.

There are things to like. The 3.5mm headphone jack will have its fans, as will the microSD card slot inside the phone, or the fact that the phone ships with a case, charger, and braided USB cable. These are things that a certain type of Android fan has lamented the absence of for years.

I, for one, am more excited to be reviewing a phone with a notification light again, a true treat that I thought we’d lost forever. It’s a glimpse of a better world, one I didn’t expect from Trump Mobile of all companies. But like the curved screen, even these welcome touches betray that this is a dated, old-fashioned phone, one based on an old HTC design that already felt like a throwback two years ago.

A serious phone would work outside the US

I live in the UK, meaning I may well have the only Trump phone outside of North America. It cannot maintain any signal stronger than 2G, meaning I can use it for texts and calls but not for data. As best as I can tell from digging through the T1’s FCC certification documents, the phone simply doesn’t support the network bands commonly used in Europe.

Advertisement

The T1 Phone isn’t sold in Europe, and that misshapen flag makes its target market clear. But even Americans get to go on vacation every once in a while. From my experience, it seems unlikely that the T1 would work anywhere in Europe and perhaps not anywhere in the world outside North America.

A serious phone would use more than the minimum hardware

At first glance, the T1’s spec sheet might seem impressive enough: a 120Hz OLED screen, a 5,000mAh battery, a triple rear camera with 50-megapixel sensors.

But the truth is you could find similar specs on almost any $200 Android phone and superior ones on phones sold at this price. Hardware like this is cheap and commodified, something that’s only beginning to change thanks to the ongoing memory crisis. Here, amusingly, the T1 is generously specced: 512GB of storage and 12GB of RAM come as standard. Those, along with the inclusion of wireless charging, are the only things that really stand out on this spec sheet.

Real gold, guaranteed.

Real gold, guaranteed.

Despite all that RAM, and Qualcomm’s modestly capable Snapdragon 7 Gen 3 chipset, the T1 is often sluggish. It sometimes stutters when switching apps or triggering animations, making even basic apps like Duolingo frustrating to use. This hardware isn’t flagship, but it should certainly be more capable than this. I can only assume Trump Mobile didn’t develop the sort of software and firmware performance optimizations that other manufacturers do, handicapping the phone from the start.

Advertisement

1/16

I took the T1 Phone out with me around London to test the camera.
Photo: Dominic Preston / The Verge

I suspect the camera’s limitations are for similar reasons. The three rear lenses and single selfie camera take basic, functional photos, at least in good light — with the exception of the 8-megapixel ultrawide, which is uniformly poor.

Other phone manufacturers spend millions optimizing their image pipelines, and none of that work is evident here. Daylight photos are vivid and oversaturated, nighttime shots are noisy, and the telephoto shows no signs of electronic stabilization at all, making it feel shaky and unstable. Incredibly, by default every shot is overlaid with a strangely small T1 watermark — as if anyone should want to take credit for these photos.

1/12

While David Pierce took the excuse to test it in DC.
Photo: David Pierce / The Verge

A serious phone would have made more effort in its software

Advertisement

As the Trump phone lurched haltingly toward its launch, the going assumption from many was that it would be a bloated mess, loaded with spyware, crypto apps, and MAGA-themed experiences, putting the president’s leering face front and center.

The truth is rather more mundane. It runs Android — the nearly two-year-old Android 15, to be precise — with almost no modifications at all. This is, in fact, about as close to what the nerds call “stock” Android as you’re ever likely to get these days.

The only preinstalled apps that are out of the ordinary are Truth Social, Trump’s own social media network, and Doctegrity, a telehealth platform that’s included with Trump Mobile’s $47.45 cell service. Beyond that you get a single Trump Mobile wallpaper and those photo watermarks, and that really is that.

In a sense, that’s a good thing — I’m hardly lamenting the lack of bloatware. But there’s also no sign that Trump Mobile has the ability or the intent to optimize its phone’s software or deliver any features beyond the minimum.

Truth Social comes preinstalled, though you can get rid of it.

Truth Social comes preinstalled, though you can get rid of it.

More worryingly, Trump Mobile hasn’t announced how long it will support the phone with software updates. When I spoke to executives from the company in February, they seemed confused by my question about how many Android version updates the phone would receive, though they did insist that customers won’t “be locked into what’s there today.” For now, that means a 2024 version of Android with a February 2026 security patch; I wouldn’t hold my breath for either to be updated any time soon.

Advertisement

A serious company would put more effort in

In a strange way, the T1 Phone isn’t all that terrible, but only because it proves how hard it actually is to make a truly terrible phone these days. It’s easy enough to throw together the baseline hardware, stick Android on top, and call it a day. For better or worse, that’s more or less exactly what Trump Mobile has done. Between the simple software and the dated hardware features, the T1 is an oddly compelling phone for some old-school Android fans, but Trump Mobile got there entirely by mistake.

Premium.

Premium.

This isn’t a serious phone. It’s a marketing stunt that got out of hand, a way to grab attention and juice the subscriber count for an overpriced cell service with the president’s name on it.

Trump Mobile doesn’t care about this phone. And after the year of reporting on it that’s led to this review, I’m thrilled to finally say: Neither should you.

Follow topics and authors from this story to see more like this in your personalized homepage feed and to receive email updates.
Advertisement

Continue Reading
Advertisement

Trending