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Hertz data breach exposes customer information

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Hertz data breach exposes customer information

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Most companies use different vendors to run different parts of their business, such as customer management, finances, payroll and social media. To do this, they share access to customer data with these platforms. The issue is that not all vendors take cybersecurity seriously, and hackers are well aware of that. 

More and more, attackers are going after these weaker links in the digital supply chain. These kinds of breaches often happen quietly, exposing large amounts of customer information without touching a company’s main systems. It’s becoming a serious concern for both businesses and their customers. 

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One of the latest cases involves Hertz, the car rental giant, which recently confirmed that customer data was exposed because of a cyberattack on one of its software vendors.

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Hertz rental location (Hertz)

What happened at Hertz?

Hertz, the global car rental company that also operates Dollar and Thrifty, has disclosed a data breach affecting thousands of its customers. The incident stems from a cyberattack on one of its third-party vendors, software provider Cleo, between October and December 2024. The breach did not compromise Hertz’s internal systems directly but involved data that had been shared with the vendor as part of its operational workflow.

The compromised data varies by region but includes sensitive personal information such as names, dates of birth, contact details, driver’s license numbers and, in some cases, Social Security numbers and other government-issued IDs. Certain financial information, including payment card details and workers’ compensation claims, was also among the stolen records.

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In the U.S., disclosures were filed with regulatory bodies in California, Texas and Maine. Specifically, 3,457 individuals were affected in Maine and 96,665 in Texas. The total global impact, however, is believed to be far greater. Customers in Australia, Canada, the EU, New Zealand and the U.K. were also notified via breach notices on Hertz’s regional websites.

WHAT IS ARTIFICIAL INTELLIGENCE (AI)?

The breach is believed to be the work of the Clop ransomware gang, a well-known Russia-linked hacking group. Clop exploited a zero-day vulnerability in Cleo’s enterprise file transfer software, technology used by many large organizations to securely transmit sensitive business data. In 2024, the gang launched a mass-hacking campaign targeting Cleo users, ultimately stealing data from more than 60 companies, including Hertz.

Interestingly, while Hertz was named on Clop’s dark web leak site in 2024, the company initially stated it had “no evidence” its systems or data had been compromised.

When contacted by CyberGuy, a Hertz spokesperson said, “At Hertz, we take the privacy and security of personal information seriously. This vendor event involves Cleo, a file transfer platform used by Hertz for limited purposes. Importantly, to date, our forensic investigation has found no evidence that Hertz’s own network was affected by this event. However, among many other companies affected by this event, we have confirmed that Hertz data was acquired by an unauthorized third party that we understand exploited zero-day vulnerabilities within Cleo’s platform in October 2024 and December 2024.”

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Hertz rental location (Hertz)

200 MILLION SOCIAL MEDIA RECORDS LEAKED IN MAJOR X DATA BREACH

What does this mean for customers?

While Hertz’s internal systems were not breached, the exposure of personal data, including driver’s license numbers, contact details and government-issued IDs, poses serious risks. Affected individuals may be vulnerable to identity theft, fraudulent account openings and targeted phishing attempts. If Social Security numbers were involved, the potential for harm increases significantly. Anyone who rented from Hertz, Dollar or Thrifty between October and December 2024 should be on high alert.

A hacker at work (Kurt “CyberGuy” Knutsson)

MALWARE EXPOSES 3.9 BILLION PASSWORDS IN HUGE CYBERSECURITY THREAT

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7 ways to protect yourself after the Hertz data breach

If you think you were affected or just want to be cautious, here are some steps you can take right now to stay safe from the Hertz data breach.

1. Watch out for phishing scams and use strong antivirus software: With access to your email, phone number or identification documents, attackers can craft convincing phishing emails pretending to be from healthcare providers or banks. These emails might include malicious links designed to install malware or steal login information. To defend yourself, use a strong antivirus program. Get my picks of the best 2025 antivirus protection winners for your Windows, Mac, Android and iOS devices.

2. Scrub your data from the internet using a personal data removal service: The more exposed your personal information is online, the easier it is for scammers to use it against you. Following the Hertz breach, consider removing your information from public databases and people-search sites. Check out my top picks for data removal services here.

3. Safeguard against identity theft and use identity theft protection: Hackers now have access to high-value information from the Hertz breach, including Social Security numbers, driver’s license and bank information. This makes you a prime target for identity theft. They can also assist you in freezing your bank and credit card accounts to prevent further unauthorized use by criminals. Signing up for identity theft protection gives you 24/7 monitoring, alerts for unusual activity and support if your identity is stolen. See my tips and best picks on how to protect yourself from identity theft.

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4. Set up fraud alerts: Requesting fraud alerts notifies creditors that they need extra verification before issuing credit in your name. You can request fraud alerts through any one of the three major credit bureaus; they’ll notify the others. This adds another layer of protection without completely freezing access to credit. 

5. Monitor your credit reports: Check your credit reports regularly through AnnualCreditReport.com, where you can access free reports from each bureau once per year or more frequently if you’re concerned about fraud. Spotting unauthorized accounts early can prevent larger financial damage.

6. Change passwords and use a password manager: Update passwords on any accounts tied to compromised data. Use unique passwords that are hard to guess and let a password manager do the heavy lifting by generating secure ones for you. Reused passwords are an easy target after breaches. Consider password managers for convenience and security. Get more details about my best expert-reviewed password managers of 2025 here.

7. Be wary of social engineering attacks: Hackers may use stolen details like names or birth dates from breaches in phone scams or fake customer service calls designed to trick you into revealing more sensitive info. Never share personal details over unsolicited calls or emails. Social engineering attacks rely on trust, and vigilance is key. 

HACKERS USING MALWARE TO STEAL DATA FROM USB FLASH DRIVES

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Kurt’s key takeaway

Cyber risk doesn’t always come from a company’s own network. It often originates in unseen corners of the digital supply chain. Even as companies double down on internal cybersecurity, they must be equally rigorous in how they vet and monitor third-party vendors. For consumers, it’s no longer enough to trust the big brand on the label. The data trail is wider, the attack surface larger and the consequences far more opaque. 

If companies can’t protect our data, should they be allowed to collect so much of it? Let us know by writing us at Cyberguy.com/Contact.

For more of my tech tips and security alerts, subscribe to my free CyberGuy Report Newsletter by heading to Cyberguy.com/Newsletter.

Ask Kurt a question or let us know what stories you’d like us to cover.

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Copyright 2025 CyberGuy.com. All rights reserved.

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Defense secretary Pete Hegseth designates Anthropic a supply chain risk

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Defense secretary Pete Hegseth designates Anthropic a supply chain risk

This week, Anthropic delivered a master class in arrogance and betrayal as well as a textbook case of how not to do business with the United States Government or the Pentagon.

Our position has never wavered and will never waver: the Department of War must have full, unrestricted access to Anthropic’s models for every LAWFUL purpose in defense of the Republic.

Instead, @AnthropicAI and its CEO @DarioAmodei, have chosen duplicity. Cloaked in the sanctimonious rhetoric of “effective altruism,” they have attempted to strong-arm the United States military into submission – a cowardly act of corporate virtue-signaling that places Silicon Valley ideology above American lives.

The Terms of Service of Anthropic’s defective altruism will never outweigh the safety, the readiness, or the lives of American troops on the battlefield.

Their true objective is unmistakable: to seize veto power over the operational decisions of the United States military. That is unacceptable.

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As President Trump stated on Truth Social, the Commander-in-Chief and the American people alone will determine the destiny of our armed forces, not unelected tech executives.

Anthropic’s stance is fundamentally incompatible with American principles. Their relationship with the United States Armed Forces and the Federal Government has therefore been permanently altered.

In conjunction with the President’s directive for the Federal Government to cease all use of Anthropic’s technology, I am directing the Department of War to designate Anthropic a Supply-Chain Risk to National Security. Effective immediately, no contractor, supplier, or partner that does business with the United States military may conduct any commercial activity with Anthropic. Anthropic will continue to provide the Department of War its services for a period of no more than six months to allow for a seamless transition to a better and more patriotic service.

America’s warfighters will never be held hostage by the ideological whims of Big Tech. This decision is final.

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What Trump’s ‘ratepayer protection pledge’ means for you

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What Trump’s ‘ratepayer protection pledge’ means for you

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When you open a chatbot, stream a show or back up photos to the cloud, you are tapping into a vast network of data centers. These facilities power artificial intelligence, search engines and online services we use every day. Now there is a growing debate over who should pay for the electricity those data centers consume.

During President Trump’s State of the Union address this week, he introduced a new initiative called the “ratepayer protection pledge” to shift AI-driven electricity costs away from consumers. The core idea is simple. 

Tech companies that run energy-intensive AI data centers should cover the cost of the extra electricity they require rather than passing those costs on to everyday customers through higher utility rates.

It sounds simple. The hard part is what happens next.

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At the State of the Union address Feb. 24, 2026, President Trump unveiled the “ratepayer protection pledge” aimed at shielding consumers from rising electricity costs tied to AI data centers. (Nathan Posner/Anadolu via Getty Images)

Why AI is driving a surge in electricity demand

AI systems require enormous computing power. That computing power requires enormous electricity. Today’s data centers can consume as much power as a small city. As AI tools expand across business, healthcare, finance and consumer apps, energy demand has risen sharply in certain regions.

Utilities have warned that the current grid in many parts of the country was not built for this level of concentrated demand. Upgrading substations, transmission lines and generation capacity costs money. Traditionally, those costs can influence rates paid by homes and small businesses. That is where the pledge comes in.

What the ratepayer protection pledge is designed to do

Under the ratepayer protection pledge, large technology companies would:

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  • Cover the full cost of additional electricity tied to their data centers
  • Build their own on-site power generation to reduce strain on the public grid

Supporters say this approach separates residential energy costs from large-scale AI expansion. In other words, your household bill should not rise simply because a new AI data center opens nearby. So far, Anthropic is the clearest public backer. CyberGuy reached out to Anthropic for a comment on its role in the pledge. A company spokesperson referred us to a tweet from Anthropic Head of External Affairs Sarah Heck.

“American families shouldn’t pick up the tab for AI,” Heck wrote in a post on X. “In support of the White House ratepayer protection pledge, Anthropic has committed to covering 100% of electricity price increases that consumers face from our data centers.”

That makes Anthropic one of the first major AI companies to publicly state it will absorb consumer electricity price increases tied to its data center operations. Other major firms may be close behind. The White House reportedly plans to host Microsoft, Meta and Anthropic in early March to discuss formalizing a broader deal, though attendance and final terms have not been confirmed publicly.

Microsoft also expressed support for the initiative. 

“The ratepayer protection pledge is an important step,” Brad Smith, Microsoft vice chair and president, said in a statement to CyberGuy. “We appreciate the administration’s work to ensure that data centers don’t contribute to higher electricity prices for consumers.”  

Industry groups also point to companies such as Google and utilities including Duke Energy and Georgia Power as making consumer-focused commitments tied to data center growth. However, enforcement mechanisms and long-term regulatory details remain unclear.

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CHINA VS SPACEX IN RACE FOR SPACE AI DATA CENTERS

The White House plans talks with Microsoft, Meta and Anthropic about shifting AI energy costs away from consumers. (Eli Hiller/For The Washington Post via Getty Images)

How this could change the economics of AI

AI infrastructure is already one of the most expensive technology buildouts in history. Companies are investing billions in chips, servers and real estate. If firms must also finance dedicated power plants or pay premium rates for grid upgrades, the cost of running AI systems increases further. That could lead to:

  • Slower expansion in some markets
  • Greater investment in renewable energy and storage
  • More partnerships between tech firms and utilities

Energy strategy may become just as important as computing strategy. For consumers, this shift signals that electricity is now a central part of the AI conversation. AI is no longer only about software. It is also about infrastructure.

The bigger consumer tech picture

AI is becoming embedded in smartphones, search engines, office software and home devices. As adoption grows, so does the hidden infrastructure supporting it. Energy is now part of the conversation around everyday technology. Every AI-generated image, voice command or cloud backup depends on a power-hungry network of servers.

By asking companies to account more directly for their electricity use, policymakers are acknowledging a new reality. The digital world runs on very physical resources. For you, that shift could mean more transparency. It also raises new questions about sustainability, local impact and long-term costs.

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ARTIFICIAL INTELLIGENCE HELPS FUEL NEW ENERGY SOURCES

As AI expansion strains the grid, a new proposal would require tech firms to fund their own power needs. (Sameer Al-Doumy/AFP via Getty Images)

What this means for you

If you are a homeowner or renter, the practical question is simple. Will this protect my electric bill? In theory, separating data center energy costs from residential rates could reduce the risk of price spikes tied to AI growth. If companies fund their own generation or grid upgrades, utilities may have less reason to spread those costs among all customers.

That said, utility pricing is complex. It depends on state regulators, long-term planning and local energy markets.

Here is what you can watch for in your area:

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  • New data center construction announcements
  • Utility filings that mention large commercial load growth
  • Public service commission decisions on rate adjustments

Even if you rarely use AI tools, your community could feel the effects of a nearby data center. The pledge is intended to keep those large-scale power demands from showing up in your monthly bill.

Take my quiz: How safe is your online security?

Think your devices and data are truly protected? Take this quick quiz to see where your digital habits stand. From passwords to Wi-Fi settings, you’ll get a personalized breakdown of what you’re doing right and what needs improvement. Take my Quiz here: Cyberguy.com.

Kurt’s key takeaways

The ratepayer protection pledge highlights an important turning point. AI is no longer only about innovation and speed. It is also about energy and accountability. If tech companies truly absorb the cost of their expanding power needs, households may avoid some of the financial strain tied to rapid AI growth. If not, utility bills could become an unexpected front line in the AI era.

As AI tools become part of daily life, how much extra power are you willing to support to keep them running? Let us know by writing to us at Cyberguy.com.

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Copyright 2026 CyberGuy.com. All rights reserved.

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Here’s your first look at Kratos in Amazon’s God of War show

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Here’s your first look at Kratos in Amazon’s God of War show

Amazon has slowly been teasing out casting details for its live-action adaptation of God of War, and now we have our first look at the show. It’s a single image but a notable one showing protagonist Kratos and his son Atreus. The characters are played by Ryan Hurst and Callum Vinson, respectively, and they look relatively close to their video game counterparts.

There aren’t a lot of other details about the show just yet, but this is Amazon’s official description:

The God of War series storyline follows father and son Kratos and Atreus as they embark on a journey to spread the ashes of their wife and mother, Faye. Through their adventures, Kratos tries to teach his son to be a better god, while Atreus tries to teach his father how to be a better human.

That sounds a lot like the recent soft reboot of the franchise, which started with 2018’s God of War and continued through Ragnarök in 2022. For the Amazon series, Ronald D. Moore, best-known for his work on For All Mankind and Battlestar Galactica, will serve as showrunner. The rest of the cast includes: Mandy Patinkin (Odin), Ed Skrein (Baldur), Max Parker (Heimdall), Ólafur Darri Ólafsson (Thor), Teresa Palmer (Sif), Alastair Duncan (Mimir), Jeff Gulka (Sindri), and Danny Woodburn (Brok).

While production is underway on the God of War series, there’s no word on when it might start streaming.

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