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Real estate problems move up to 3rd on Colorado’s Top 10 consumer complaint list

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Real estate problems move up to 3rd on Colorado’s Top 10 consumer complaint list


Consumer complaints and inquiries filed with the state surged 20% last year, with housing-related and imposter scams driving much of the increase, according to an annual update from Colorado Attorney General Phil Weiser.

The attorney general’s office received 24,473 complaints last year, which surpassed the previous record of 20,390 set in 2023. The top category with around 1,670 complaints in each of the past two years involves retail sales — everything from defective products to impossible-to-cancel subscriptions.

Professional services represented the second biggest category of complaints and unlike retail, which was flat, incidents rose by nearly 30%. Complaints in that area centered on warranties, shoddy workmanship, and problems tied to legal and other professional services.

Real estate sales and services complaints, which had ranked 10th on the 2023 list, shot up to the third spot, going from 520 to 1,272 complaints, a 145% increase.

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Consumer advocates have focused more attention on questionable practices like the use of algorithms that reduce rent competition and undisclosed charges or junk fees that zing renters after the fact, such as fees for package delivery or for moving out. Weiser has pursued action against real estate companies like RealPage and GreyStar alleging their practices harm consumers. The increase in complaints may reflect greater awareness as well as firms trying to push the limits of acceptable behavior.

Consumers also appear to be struggling more with imposter scams and business impersonations, where complaints went from 808 to 1,205, or more than 50%. Banks, government agencies, tech support, online retailers, delivery firms — the list of businesses being impersonated is long.

Weiser notes that the prevalence of social media accounts combined with the rise of artificial intelligence technology now allows scammers to take voice recordings or photos and use them to craft highly customized and believable messages.

More broadly, scammers can gain personal information, such as the name of a target’s bank, and then combine it with a spoofed or false caller I.D. number, overcoming the normal caution people might show.

“Stay nervous,” Weiser advised. “When someone contacts you by phone, text, or social media, don’t assume what is being said is real. You have to start from the opposite assumption. Assume it isn’t true.”

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His advice is to hang up or ignore an email or text and then directly contact the supposed source of the call if there is any doubt. Don’t use the number provided in a text, email or showing up on the caller ID.

Weiser notes that the record number of complaints not only points to too many consumers being treated unfairly but also to greater public awareness of the website his office runs to gather complaints StopFraudColorado.gov. He also noted that his office has been able to secure $500 million in “refunds, restitution, credits, and debt relief for Colorado consumers” since he took office.

The Colorado Public Interest Research Group, or CoPIRG, also released a list of tips on Monday to help consumers better secure their data. One is to store sensitive financial documents in the cloud, which can prove especially helpful in the event of a disaster or an emergency evacuation.

Given how much sensitive personal data is floating around on the dark web after data breaches, consumers are urged to freeze credit reports with all three national bureaus. That will block attempts by scammers to set up new credit lines or loans under a victim’s name. The task takes about 30 minutes and is free of charge, but fewer than one in 10 consumers have ever implemented a freeze. U.S. PIRG provides a guide on how to freeze a credit report.

Under the Colorado Privacy Act, consumers have the right to install a browser tool that automatically blocks the sale of personal data by any websites visited. For Google Chrome, the extension is called Privacy Badger. CoPIRG has a guide on how to install and use the extensions.

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Outgoing Colorado Buffaloes Sebastian Rancik, Bangot Dak Make Transfer Portal Moves

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Outgoing Colorado Buffaloes Sebastian Rancik, Bangot Dak Make Transfer Portal Moves


Former Colorado Buffaloes stars Sebastian Rancik and Bangot Dak announced their transfer portal decisions on Sunday with Rancik committing to Florida State and Dak committing to Vanderbilt, per On3’s Joe Tipton. They join former Buffs guard Isaiah Johnson (now at Texas) as the third former Colorado player to leave the Big 12 conference as Rancik opts for the ACC and Dak heads to the SEC.

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The trio of Johnson, Rancik, and Dak make up three of Colorado’s four most productive players with rising senior guard Barrington Hargress, and the Buffs are now tasked with replacing such production with Hargress as the only returner.

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Feb 11, 2026; Lubbock, Texas, USA; Colorado Buffaloes forward Sebastian Rancik (7) during a time out in the first half of the game against the Texas Tech Red Raiders at United Supermarkets Arena. | Michael C. Johnson-Imagn Images

Rancik’s season ended prematurely with an injury, but he averaged 12.3 points and 5.6 rebounds per game for the Buffs. Dak was Colorado’s leading rebounder with 6.5 boards per game, scoring 11.5 points per contest as well.

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While each player has his respective reasons for transferring, the most expected ones are for seeking better NIL deals or more development on a better team in a better league. The Buffs finished 12th in the Big 12, and the allure of the SEC was too strong for the program to hold onto key talent like Johnson and Dak.

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Still, Colorado coach Tad Boyle proved his ability to recruit and build up a solid core, one that saw its headliners of Johnson, Dak, and Rancik all depart in the portal. Can he do it again?

Colorado Buffaloes Roster Outlook

Boyle and the Buffaloes did retain Hargress as well as three freshmen guards: Jalin Holland, Ian Inman, and Josiah Sanders.

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As a freshman, Holland averaged 4.9 points and 2.7 rebounds per game as one of Colorado’s key pieces coming off of the bench. Meanwhile, Sanders appeared in 33 games as a constant presence in the Buffs backcourt, averaging 4.4 points and 1.7 assists per game.

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Inman played the fewest minutes of the returning trio, but he flashed with a couple of double-digit scoring performances as a true freshman.

Mar 10, 2026; Kansas City, MO, USA; Colorado Buffaloes guard Ian Inman (0) drives to the basket around Oklahoma State Cowboys guard Ryan Crotty (24) during the first half at T-Mobile Center. | William Purnell-Imagn Images
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“When I think of those three together, I think of toughness. I think of the improvement they made over the course of the season and the togetherness they have. They’re great friends and have formed a bond during their freshman year. Their toughness, energy and work ethic, when you have those attributes to go along with talent, which they all have, you get a chance to have three really good sophomores next year that will take the next step,” Boyle said in a release announcing the return of the three freshmen.

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With eight outgoing transfers to replace, the Buffaloes will certainly have a new look to them for the 2026-27 season.

Colorado has landed one transfer portal prospect so far in former North Dakota State foward Noah Feddersen. On the recruiting trail, Boyle and company are bringing in four-star forward Rider Portela as well as two prospects from the NBL in Australia: forward Goc Malual and guard Alex Dickeson.

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Mar 7, 2026; Boulder, Colorado, USA; Colorado Buffaloes head coach Tad Boyle talks to his players in the first half against the Arizona Wildcats at the CU Events Center | Ron Chenoy-Imagn Images

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The transfer portal for men’s college basketball closes on Tuesday, April 21, meaning players have to enter their names by then. Transfer athletes do not have to commit before the portal closes, though, so Colorado is expected to continue hosting prospects on visits while building out the roster.

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Landeskog – April 18 | Colorado Avalanche

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Landeskog – April 18 | Colorado Avalanche


ColoradoAvalanche.com is the official Web site of the Colorado Avalanche. Colorado Avalanche and ColoradoAvalanche.com are trademarks of Colorado Avalanche, LLC. NHL, the NHL Shield, the word mark and image of the Stanley Cup and NHL Conference logos are registered trademarks of the National Hockey League. All NHL logos and marks and NHL team logos and marks as well as all other proprietary materials depicted herein are the property of the NHL and the respective NHL teams and may not be reproduced without the prior written consent of NHL Enterprises, L.P. Copyright © 1999-2025 Colorado Avalanche Hockey Team, Inc. and the National Hockey League. All Rights Reserved. NHL Stadium Series name and logo are trademarks of the National Hockey League.



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Colorado faces LA in first round as Kings captain Anze Kopitar embarks on final Stanley Cup chase

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Colorado faces LA in first round as Kings captain Anze Kopitar embarks on final Stanley Cup chase


DENVER — Anze Kopitar wrapped up the last regular season of his storied career. The Los Angeles Kings captain wants to prolong his final playoff run for as long as possible.

Kopitar, who announced in September his plans to retire, instantly becomes a postseason rallying point for the Kings. They have a tall task ahead of them against the Colorado Avalanche, the top team in the league, with the top goal scorer in Nathan MacKinnon and one of the best defensemen in the game in Cale Makar. Game 1 is Sunday at Ball Arena, where the Avalanche are 26-9-6.

“Playoffs,” said the 38-year-old Kopitar, a two-time Stanley Cup winner with the Kings. “I’m not going to say anything can happen, but we’ll go in and we’ll play hard and we’ll see where that takes us.”

This will be the third postseason series between the two teams and the first in 24 years. Colorado won in seven games during both the 2002 conference quarterfinals and the 2001 conference semifinals.

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It’s been a record season for the Presidents’ Trophy-winning Avalanche as they amassed the most points (121) in franchise history. That broke the mark set by the 2022 team, which went on to win the Stanley Cup title. MacKinnon had a career-best 53 goals.

Goaltenders Scott Wedgewood and Mackenzie Blackwood shared the net this season and surrendered a league low in goals. They earned the William M. Jennings Trophy, which is presented to the goalies who have played a minimum of 25 games — Wedgewood suited up in 45 and Blackwood 39 — for the team with the fewest goals allowed. The other goaltender to win that honor for Colorado was Hall of Famer Patrick Roy (2001-02).

“We’re in a good spot,” Colorado forward Brock Nelson said. “The mentality of this group throughout the year, right from the start of training camp, (was) set on a mission to be the best team.”

Colorado Avalanche’s Nathan MacKinnon (29) celebrates the goal against Edmonton Oilers goalie Connor Ingram (39) during shoot-out NHL action, in Edmonton on Monday, April 13, 2026. Credit: AP/JASON FRANSON

Record against each other

The Kings went 0-3 against Colorado this season and were outscored by a 13-5 margin.

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“You hear the hype. They have good players,” Kings defenseman Brandt Clarke said. “We’re a scrappy team. We keep it close with everybody. That can really frustrate them.”

Leading after two

The Avalanche were 41-0-0 when leading after two periods. They’re the first squad to have a lead after two periods on 40 or more instances and capture each one, according to team research.

“Even though we’ve been smart, we’ve been committed, we’ve been relentless at times, it’s going to have to go to a whole new level now,” Avalanche coach Jared Bednar said. “I have faith in our guys.”

Los Angeles Kings' Anze Kopitar, who is retiring after this...

Los Angeles Kings’ Anze Kopitar, who is retiring after this season, acknowledges the crowd after being recognized after losing to the Vancouver Canucks during overtime NHL hockey action in Vancouver, on Tuesday, April 14, 2026. Credit: AP/DARRYL DYCK

Remember the season opener?

Six grueling months ago, the Avalanche and Kings opened the season against each other. The Avalanche won 4-1 in Los Angeles behind a pair of goals from Martin Necas, who would go on to register his first 100-point season (38 goals, 62 assists).

The two teams join an exclusive club by becoming the fifth pair since 2015-16 to open the regular season and the playoffs against each other, according to NHL Stats. The other pairs to do so were Montreal and Toronto (2020-21); Colorado and St. Louis (2020-21); St. Louis and Winnipeg (2018-19); and Los Angeles and San Jose (2015-16).

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Of those teams that won the season opener only San Jose went on to win the series. It’s a trend Kopitar and the Kings wouldn’t mind joining.

Kopitar and the playoffs

Kopitar helped the Kings to the Stanley Cup title in 2011-12 and 2013-14 along with goaltender Jonathan Quick, who now is with the New York Rangers and recently said he’s retiring. Kopitar has played in 103 postseason games with 27 goals and 62 assists.

“The intensity ramps up, everything ramps up,” Kopitar said of the postseason. “Every mistake, every little play, magnifies now.”

Familiar faces

Kings goaltender Darcy Kuemper was in net for the Avalanche when they won the Stanley Cup in 2022. In addition, Kuemper and Drew Doughty were teammates with MacKinnon, Makar and Devon Toews when Canada won silver at the Milan Cortina Olympics.



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