Business
Opinion: Recent strikes show the crisis in Americans' working lives
Chances are slim that the dual strikes at Starbucks stores and Amazon warehouses around the country disrupted your holiday season. By most accounts, packages arrived on schedule, while consumers jonesing for Iced Brown Sugar Oat Milk Shaken Espressos almost certainly managed to find sugar and succor elsewhere. Still, the issues at the heart of the strikes offer a way into understanding how fundamentally broken the terms of work are in the United States.
Whether you log shifts behind a counter, work a classroom or factory floor or sit at a desk, the current battles over opportunity have not only ensnared more Americans than ever, but have undercut the social mobility that was once essential to America’s concept of itself.
In 2023, an economic opportunity poll by Gallup found that 39% of Americans believed that they were failing to get ahead despite working hard. That figure in 2002: 23%. The failure of hard work to pay off in America makes our communities wobbly, our faith weak, our lives lonely, our politics toxic and our relationship with work masochistic and unsustainable.
In lobbying for a higher quality of life, for example, one of the top grievances raised by striking Starbucks workers was unpredictable scheduling, a popular practice in which employers don’t set worker schedules more than a few days (or even hours) in advance. “Employees in lower-wage industries are increasingly at the mercy of scheduling algorithms designed to maximize efficiency and minimize labor costs,” Rebecca Plevin noted last year. “When staffing doesn’t match expected customer demand, workers might be called in at the last minute or sent home early.” Anyone with email on their phone knows how work can bleed into off-hours, but for those working second or third jobs, enrolled in training, college or certification courses, providing steady childcare or simply hoping to spend time with family or friends, a lack of predictable hours makes the basic patterns of life erratic.
Problems like these tend to compound quickly. Although some cities, like Los Angeles, have passed predictive scheduling ordinances, that hasn’t solved the problem of workers not knowing how much income they’ll bring in each month. Known as income volatility, the phenomenon of fluctuating paychecks and family incomes has become at least twice as common since 1970 and now affects roughly a third of U.S. households.
Set off in part by the rise of gig work, “perma-lancing” and jobs without a set number of hours, the unreliable nature of wages has all kinds of consequences beyond sending families scrambling to adjust when the bottom of their budget falls out. “I have to beg my manager to ensure I’m scheduled for at least 20 hours of work a week,” Arloa Fluhr, a Starbucks barista in Illinois, wrote of her decision to strike last month. “If I don’t meet those 20 hours every week, I could lose my benefits and the health insurance I rely on to care for my three children, including my 10-year-old daughter, who has type 1 diabetes.”
Beyond the financial stress, unstable wages can make it impossible to save money, make long-term plans and get access to credit. A family with unpredictable earnings might qualify for public assistance one month and then breach the income threshold and be disqualified another. “Families close to the eligibility threshold for food stamps who had more volatile incomes were less likely to utilize this benefit in the years that they qualified for it,” a 2022 report from the Federal Reserve Bank of St. Louis found, adding that nearly 1 in 5 eligible families don’t sign up for food stamps (formally known as the Supplemental Nutrition Assistance Program).
And while many of the quality-of-life issues may sound academic or abstract, they manifest in fundamental problems of the everyday and in a degradation of experience for everyone, everywhere. Complaints of chronic employee overwork and understaffing aren’t limited to fulfillment centers, chain coffee shops or fast-food restaurants, but also are pervasive at hospitals, schools and air traffic control facilities. For obvious reasons, a staff retention problem at the Secret Service captured headlines last year. One recent workforce survey found that roughly half of all U.S. workers said their workplaces are understaffed, with 43% of workers considering leaving their jobs.
Ultimately, the shortcomings of our work standards hurt everyone, including executives focused on the bottom line. Using data from the Bureau of Labor Statistics, Gallup put a conservative price tag of a staggering $1 trillion on the replacement cost of employees who voluntarily leave their jobs in the United States each year. Including factors such as low morale and lost worker knowledge, lower productivity and recruitment and training expenses, it estimated that the “cost of replacing an individual employee can range from one-half to two times the employee’s annual salary.”
The context for the Amazon warehouse strikes highlights the absurdity of this dynamic. According to internal company documents made public in 2022, Amazon suffers from a 150% worker-attrition rate annually, roughly double the industry average. In simpler terms, only one out of every three workers hired by Amazon in 2021 managed to stay with the company for more than three months. This level of workforce bleed cost the e-commerce giant a mind-boggling $8 billion in profits. In addition to showing that twice as many workers were leaving voluntarily as would be expected, the documents also highlighted worries that the company might run out of potential hires in certain markets because it had cycled through so much of the workforce.
This brings us back to the strikes. Depending on where you live, the appearance of worker-led protests and work stoppages may seem like constant fixtures of the landscape. They’re not. Despite union visibility and record-high popularity in the U.S., membership in unions currently hovers at an all-time low. With more meaningful protections against wage theft or basic benefits like paid sick leave, guaranteed time off and affordable healthcare elusive, businesses largely maintain the power to dictate the terms of work culture in the United States. And as we’re all seeing, they’re doing a terrible job.
Adam Chandler is the author of “Drive-Thru Dreams” and the forthcoming “99% Perspiration: A New Working History of the American Way of Life,” from which this article is adapted.
Early in April, Ruben Hallali got an unusual alert on his phone: The evening temperature at Paris Charles de Gaulle International Airport had jumped about 6 degrees Fahrenheit in seconds.
Mr. Hallali, the chief executive of the weather risk company Sereno, had set up notifications for extreme weather swings. Then, nine days later, it happened again.
“It was an isolated jump, at one single station, early in the evening,” said Mr. Hallali, who added that he noticed another strange coincidence about the spikes: The timing was just right for somebody to reap a windfall on the betting site Polymarket.
He wasn’t the only one who sensed a problem. Météo-France, the country’s national meteorological service, filed a complaint last week with the police and local prosecutors, saying it had evidence that a weather sensor at Charles de Gaulle, the country’s largest airport, may have been tampered with.
The temperature swings, experts said, coincided with a period of unusual activity on Polymarket, one of the leading online prediction markets, which allow users to wager on the outcome of virtually anything.
One increasingly popular area is weather betting, where speculators can make real-time wagers on temperature readings, rainfall totals, the number of Atlantic hurricanes in a year and much more — with payouts in the thousands of dollars and higher.
As the stakes rise, so has the temptation to tamper with the instruments used to generate weather readings in hopes of engineering a lucrative outcome. Experts warn that this could have dangerous ripple effects, like degrading the information that underpins safe air travel.
Temperature data is used in a host of calculations at airports, helping determine correct takeoff distance, climb rate and whether crews need to apply frost treatment to planes. It’s crucial to airport safety, Mr. Hallali said.
“The Charles de Gaulle incident is not an isolated curiosity,” Mr. Hallali said. “It is what happens when financial incentives meet fragile data infrastructure.”
On April 6, the temperature reading at Charles de Gaulle jumped from 64 degrees Fahrenheit to 70 degrees at 7 p.m., before slowly falling over the next hour, according to data from Météo-France.
On April 15, the recorded temperature climbed even more sharply, from 61 degrees at 9 p.m. to 72 at 9:30 p.m., then dropping back to 61 a half-hour later.
In both instances, the spikes set the high temperature for the day, the metric on which some Polymarket wagers rest.
Laurent Becler, a spokesman for Météo-France, said the service contacted the police after noticing the discrepancies in temperature data. He declined to comment further on the case, saying it was under investigation.
Mr. Hallali said that after the first instance, experts and commenters on the French weather forum Infoclimat began to search answers. Theories were floated, including user error. But after the second spike, commenters zeroed in on the unusual Polymarket wagers, which totaled nearly $1.4 million over the two days, according to the company’s data.
The sums bet on April 6 and 15 were hundreds of thousands of dollars higher than on typical days this month.
It is not the first time that strange bets on prediction markets have raised accusations of insider trading.
On Thursday, a U.S. Army special forces soldier who helped capture President Nicolás Maduro of Venezuela in January was charged with using classified information to bet on outcomes related to Venezuela, making more than $400,000 on Polymarket. Late last year, another trader on the site made roughly $300,000 betting on last-minute pardons from President Joseph R. Biden Jr. before he left office.
Polymarket did not immediately respond to a request for comment. While the site used to tie some bets to temperature readings at Charles de Gaulle, this week, after Météo-France filed its complaint, the platform began using temperatures taken at another airport near the city, Paris-Le Bourget, according to recent bets on the site.
Representatives for Charles de Gaulle airport declined to comment beyond saying that the case was under investigation. The airport police also declined to comment. The Bobigny Public Prosecutor’s Office, which is handling the case, declined to answer questions about the investigation but said that no complaint had been filed against Polymarket.
As to how the instruments could have been tampered with, a number of theories have been offered online, including by use of a hair dryer or a lighter. Mr. Hallali said that the precision of the spike on April 15 suggested the use of a calibrated portable heating device, although he declined to speculate about what kind.
“Markets are expanding into every domain where an outcome can be observed, measured, and settled,” he said. “As these markets multiply, so does the surface area for manipulation.”
As the war in Iran strangles the flow of oil around the globe, California’s jet fuel reservoirs are running low.
The state — which refines much of its own fuel in El Segundo and elsewhere but still relies on crude oil imports — has seen its jet fuel stock decline by more than 25% from last year’s peak to a level not seen since 2023, according to data from the California Energy Commission.
The supply is shrinking as a global shortage is already affecting travelers’ summer plans with canceled flights and higher fares. It could even affect plans for people coming to Los Angeles for the 2026 World Cup, which starts in June, said Mike Duignan, a hospitality expert and professor at Paris 1 Panthéon-Sorbonne University.
“People don’t know exactly how this is going to escalate,” he said. “There’s a huge black cloud over the sea for the World Cup and the travel slump that we’re seeing is all linked to this oil shortage.”
As fuel supplies shrink, flight prices are rising. Airlines are adding baggage surcharges to cover fuel costs. Several routes leaving from smaller California hubs, including Sacramento and Burbank, have already been canceled.
Air Canada has suspended flights for this summer, cutting routes from JFK to Toronto and Montreal.
“Jet fuel prices have doubled since the start of the Iran conflict, affecting some lower profitability routes and flights which now are no longer economically feasible,” the airline said in a statement last week.
Europe had just more than a month’s supply of jet fuel left last week, the International Energy Agency said. In an effort to cut costs, the German airline Lufthansa slashed 20,000 flights from its summer schedule this week.
Without a fresh oil supply flowing through the Strait of Hormuz, the situation is unlikely to improve, experts said. The oil reserves countries and companies have in storage are helping fill shortfalls, but the squeezed supply chain could still wreak economic havoc.
“When there’s a shortage somewhere, everything is affected,” said Alan Fyall, an associate dean of the University of Central Florida Rosen College of Hospitality Management. “Airlines are being cautious, and I would say that is a very wise strategy at the moment.”
California’s jet fuel stock reached its lowest levels in two and a half years at 2.6 million barrels last week, down from a peak of more than 3.5 million barrels last year.
The California Energy Commission, which tracks fuel inventory, said the state’s current jet fuel stock is sill sufficient.
“Current production and inventory levels of jet fuel are within historical ranges,” a spokesperson said. “Although supply is tight, no structural deficit has emerged yet. The present tightness reflects short‑term global market stress. As long as refinery operations remain stable, California is positioned to meet regional jet fuel needs.”
Europe has been affected more directly because it relies on the Middle East for the vast majority of its crude oil and many refined products, experts said. California gets crude oil from the Middle East but also from Canada, Argentina and Guyana.
The state has the capacity to refine around 200,000 barrels of jet fuel per day, most of it from refineries in El Segundo and Richmond.
The amount of crude oil originating in the state has been declining since the early 2000s, as state regulations and drilling costs have led to more imports.
California has become particularly vulnerable to supply-chain shocks like the war in Iran, says Chevron, one of the companies that provides jet fuel in the state.
“The conflict in the Mideast Gulf has exposed the danger of California’s decision to offshore energy production,” said Ross Allen, a Chevron spokesperson. “Taxes, red tape and burdensome regulations cost the state nearly 18% of its refinery capacity in just the past year, and we urge policymakers to protect the remaining manufacturing capacity.”
In 2025, 61% of crude oil supply to California’s refineries came from foreign sources, according to the California Energy Commission. Around 23% came from inside the state, down from 35% five years ago.
The state’s refining capacity has also been declining, said Jesus David, senior vice president of Energy at IIR Energy. The West Coast region’s refining capacity has decreased from 2.9 million to 2.3 million barrels a day since 2019, he said.
“California’s had issues prior to the war,” David said. “Nothing new has been built over the past 30 years, and California has closed a lot of capacity.”
The result is higher prices for both gasoline and jet fuel in the state. Jet fuel at LAX costs close to $15 per gallon this week, compared with almost $10 at Denver International Airport and $11 at Newark International Airport.
Gasoline prices have also been hit hard by the global conflict. Average gas prices in California are close to $6 a gallon, around $2 higher than the national average.
The West Coast is a “fuel island” because it’s not connected by pipelines to the rest of the country, United Airlines chief executive Scott Kirby said in an interview last month. That means oil and refined products have to be brought in by ships.
“Fuel price is more susceptible to supply weakness on the West Coast than anywhere else in the country,” Kirby said.
Some airlines might not survive the turmoil if oil prices don’t level out soon, he said. Spirit Airlines, a budget carrier based in Florida, is reportedly facing imminent liquidation if it isn’t bailed out by the Trump administration.
Nike is cutting about 1,400 jobs in its operations division, mostly from its technology department, the company said Thursday.
In a note to employees, Venkatesh Alagirisamy, the chief operating officer of Nike, said that management was nearly done reorganizing the business for its turnaround plan, and that the goal was to operate with “more speed, simplicity and precision.”
“This is not a new direction,” Mr. Alagirisamy told employees. “It is the next phase of the work already underway.”
Nike, the world’s largest sportswear company, is trying to recover after missteps led to a prolonged sales slump, in which the brand leaned into lifestyle products and away from performance shoes and apparel. Elliott Hill, the chief executive, has worked to realign the company around sports and speed up product development to create more breakthrough innovations.
In March, Nike told investors that it expected sales to fall this year, with growth in North America offset by poor performance in Asia, where the brand is struggling to rejuvenate sales in China. Executives said at the time that more volatility brought on by the war in the Middle East and rising oil prices might continue to affect its business.
The reorganization has involved cuts across many parts of the organization, including at its headquarters in Beaverton, Ore. Nike slashed some corporate staff last year and eliminated nearly 800 jobs at distribution centers in January.
“You never want to have to go through any sort of layoffs, but to re-center the company, we’re doing some of that,” Mr. Hill said in an interview earlier this year.
Mr. Alagirisamy told employees that Nike was reshaping its technology team and centering employees at its headquarters and a tech center in Bengaluru, India. The layoffs will affect workers across North America, Europe and Asia.
The cuts will also affect staffing in Nike’s factories for Air, the company’s proprietary cushioning system. Employees who work on the supply chain for raw materials will also experience changes as staff is integrated into footwear and apparel teams.
Nike’s Converse brand, which has struggled for years to revive sales, will move some of its engineering resources closer to the factories they support, the company said.
Mr. Alagirisamy said the moves were necessary to optimize Nike’s supply chain, deploy technology faster and bolster relationships with suppliers.
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